Joey Wat
Analyst · Bank of America Merrill Lynch. Please ask your question
Thank you, Millicent. Hello, everyone, and thank you for joining us today. This is my first earnings call since I became the CEO of Yum China. I'm very excited with opportunities ahead, and I would do my very best to build a stronger Yum China with the wonderful Yum China team. I would like to begin with slide four, providing a few high-level comments on the quarter. Yum China achieved growth in both revenue and profits, accelerating the rate of new build during the past quarter. We value return to shareholders and declared a cash dividend of $0.10 per share. With a strong cash flow, we reinvented - sorry, we reinvested in our business, acquiring an additional 36% equity interest in Wuxi KFC, increasing our total equity interest to 83%. KFC continued to shine and excel both financially and operationally, successfully lapping two strong first quarters in 2016 and 2017. Pizza Hut, however, experienced a bumpy quarter. We made some bold trials on food and some lessons were learned. We are committed to revitalizing Pizza Hut, but the effect will take time to show. I'll give more color later on in the call. Delivery continued to fuel the growth, and loyalty membership increased a high double-digit year-over-year for both brands. Next, let's move to slide five, discussing the overall performance of KFC. KFC delivered solid topline performance in the first quarter of 2018, with same-store sales up 5% and system sales up 9% year-over-year. We built 144 new stores compared to 85 for the same period last year. A total of 118 units were remodeled, an increase of 40 compared to the same period last year. Restaurant margin improved slightly to 20.9% compared to the same quarter of the prior year. Operating profit grew 11% year-over-year, excluding foreign exchange. Jacky will provide more color later on. Looking at slide six. One of the key factors contributing to KFC's excellent performance is our ability to innovate, delighting consumers with a series of new products. KFC launched crayfish burger, stuffed chicken wing and spicy chicken burger, all of which were very popular among our consumers. Crayfish is a premium ingredient popular among Chinese, stuffed chicken wings, [Foreign Language] is a delicacy in Guangdong requiring a lot of labor, and usually served at high-end Chinese restaurants. We make a breakthrough by offering premium products at very affordable prices. Besides food innovation, KFC offered abundant value for our signature products to capture different consumer needs during the Chinese New Year, from single-person combo, small bucket to jumbo Chinese New Year bucket. The combination of premium new product and abundant value successfully drove our ticket average in Q1. Slide seven is a brief recap of our marketing efforts which was effective to drive sales. The Chinese New Year is an important period and to capture such a vital sales window. On a national level, we deployed a multilayered and content-rich marketing campaign covering off-line and online using multiple celebrities and IP to target a variety of audiences, from kids to young adults to mature consumers. We are extremely proud that we had opportunity to work with China's National Museum to decorate some of our stores with the Chinese traditional themes and characteristics during the Chinese New Year. This type of event generates a lot of positive media coverage and customer reviews. In addition to the national campaign, each region also designed and launched their localized campaign paring for their markets. Our efforts paid off as we drove strong sales growth in the first quarter. I would like to touch on our digital and delivery progress on Slide eight. We continue to maintain our leadership in digital and delivery in the restaurant sector. KFC loyalty members exceed 120 million, up 50 million compared to the first quarter of 2017. Member sales represent 38% of our sales, up from 23% in Q1 2017. A year ago, we launched pre-order service. In the first quarter of 2018, it reached 20% of our sales and customers appreciate the convenience that we offer. Rationally we are shifting towards digital and content marketing, leveraging on our membership base. We will continue to explore ways for more targeted marketing and identify cross-selling opportunities. Delivery continued to be a key sales growth driver. In Q1 2018, delivery represented 14% of sales, up 39% year-over-year. Over 3,300 stores across 917 cities now offer delivery services. We also expand our delivery for breakfast and late-night dayparts. KFC Prime delivery was launched in Q4 2017, which offers our members unlimited free delivery for 30 days at a subscription fee of 18 yen. An increasing number of members sign up during the quarter, although it's too early to share any meaningful trend at this stage, we are hoping that it will uplift frequency in the long run. We are proud of KFC's strong fundamentals and we'll look for opportunities to grow from strength to strength. Slide nine explores some of these ideas. First, breakfast. This daypart has been growing very fast since 2017 as we offered exciting food choices and increased the convenience through pre-order. We will continue to drive growth from this daypart. Secondly, Coffee. Freshly ground coffee is now available in our stores nationwide. Our key task is to build up consumer awareness through our 5,000-plus restaurants and our digital marketing campaign, together with the product innovations and effective in-store execution. Third, expanding our dessert category. Matcha chocolate ice cream was launched during the past quarter and more new flavors are in the pipeline. As of March, we have over 800 dessert kiosks, including stand-alone ones, 200 more than the same period in 2017. Next I would like to change gears to discuss Pizza Hut's overall quarterly performance. Please turn to slide 10. In the first quarter of 2018, Pizza Hut same-store sales declined 5% year-over-year, and system sales were down 1% compared to the same period last year. We maintained our new build number of 41, flat compared to the same period last year. Restaurant margin and operating profit was down year-over-year, primarily attributable to sales deleverage and investment input. Jacky will discuss these further later on. I would like to point out that we are still continuing the journey of revitalization, and that some of the challenges we are currently experiencing will eventually be alleviated as we continue to make efforts to rejuvenate this brand. As you will appreciate, Pizza Hut is already in the biggest casual dining - we are already the biggest casual dining chain in China, with over 2,200 stores. With such big scale, there will be no overnights quick fix, and it will take time for the fundamentals to be improved. Therefore we need to work relentlessly to get the right combination, including food offering, value proposition, service quality, SKU complexity and a good mix between delivery and dine-in. Having said that, despite some setbacks, we have observed some initial encouraging results in selected markets where we tested and we will continue to test many of our new ideas. It has given us confidence and encouragement. We need time to carry through and implement those effective measures to all the markets. We also need to find tune the business model for both delivery and dine-in. Turning to slide 11, which is a review of our initial efforts on food. In Q1, we launched three new pizzas, 9 in 1 pizza in January, Abalone Pizza in February, and 4 in 1 in March. These were bold attempts on food innovation. Unfortunately, performance was below our expectations. Our consumer intelligence show that these products were a bit too niche and consequently did not have enough mass appeal across the country in all city tiers. Price should be also competitive with - while managing the value for money perception. We also need to strike a good balance between product innovation and operational efficiency. We have strengthened the innovation pipeline and product testing mechanism which will be gradually rolled out through 2018. Turning to slide 12, a quick review of our digital efforts. We are pleased to report that Pizza Hut have over 40 million members by end of Q1 2018, up from 20 million compared to the same period last year. We have been testing different types of offers to entice our members and increase member sales to 46% from just 5% in Q1 last year. The Pizza Hut Super-App was launched in July last year, and has already accumulated 9 million downloads. During the past quarter, delivery accounted for 23% of Pizza Hut sales, up 26% year-over-year. Over 2100 stores now offer delivery services, up from 1900 compared to Q1 2017. We will continue to strengthen our delivery business through own channel to ensure good customer experience and build our brand in the long-term. Turning to slide 13. Fundamentals, digital, delivery and multi-format stores are the four pillars of Pizza Hut's revitalization. During the quarter, we will - we have test many ideas and will continue to test and stay focused to revitalize Pizza Hut. Our top priority is food, and we will continue to focus on our food. As discussed earlier, we launched new products and learned some lessons during the past quarter. We need to focus on food that taste good and offer value for money across high and low-tier cities, balancing product innovation and operational efficiency. We are also enhancing our digital capability by expanding and engaging our user base. We will continue to add new functions in our app such as table ordering and online queuing to improve the customer service. This will potentially have a positive impact on our labor cost in the long run. We will continue to drive growth in delivery through our own channel and aggregator, optimizing the course as we expand geographically and increase traffic density. Last but not least, we will continue to experiment with new formats. We are rightsizing different store formats to cater for different occasions, locations and needs. In Q1, one third of our new builds are in bistros or small store formats. We maintained small store remodel's pace and we will continue to update our store design in 2018. All in all, there's a lot of work to be done, and management remains confident and committed to the revitalization plan and strategy. Next, I would like to turn over to Jacky to discuss our first quarter financial results.