Joey Wat
Analyst · Morgan Stanley. Please ask your question, John
Thank you, Micky. Greetings, everyone. Now, let me summarize the performance of KFC and Pizza Hut in Q4 as well as full year of 2017. Starting with KFC, Slide 10 highlights the key performance of KFC in 2017. KFC delivered solid top-line performance with same-store sales up 5% and system sales up 9% year on year. We built 408 new stores and remodeled 644 units. Our financial performance was also strong. Restaurant margin and operating profit continued to improve. Jacky will cover the numbers in more detail. On Slide 11, you will see that same-store sales grew 7% in Q4, making our fifth consecutive quarter of growth. It was up 5% for the full year and second year of positive growth, driven by 2% growth in transactions and 3% growth in ticket average. We are very pleased with our tier 1 cities' performance with Beijing and Shanghai leading the growth. While we are very encouraged by the recent solid momentum on KFC, we want to caution you that we will be facing tough challenges in 2018, lapping two years of very solid sales growth especially in Chinese New Year. Now, let's move on to system sales on Slide 12. We maintained double-digit system sales growth in Q4, resulting in a full year growth of 9%, driven by strong same-store sales and new store opening. Let's move to Slide 13. One of our biggest factors that contribute to the solid performance at KFC was our continuous focus on food. In Q4, KFC launched a series of innovative products, including Musang King Durian Pizza, Musang [and Durian Tanta] [ph]. The new egg tart was well received by consumers and created good source of buzz. KFC also launched other new products, such as Jumbo Chicken Leg and Chicken coated with Lay's Chips. Right now, our star product is Nomiji [ph]. It's in our stores. If you are coming to China, it will be sold also. It's very, very good. Second, KFC focused on creating abundant value to our customers during the festive season such as different sizes of buckets to fit customer needs. Third, Chinese consumers are continually upgrading their choices, and hence they are increasing need for more premium ingredients. We launched shrimp and scallop congee, [Toushan Campbay Tashiyajo] [ph] in Q4 to get it with new flavor for our milk, we further strengthened our breakfast day parts. Slide 14, going digital is an essential step to engage with our customers. We offered a member exclusive privileges such as value and trial of new product. Examples in Q4 include buy one, get one free for selected product, and exclusive trial of the crayfish burger before it's official launch, [Tialo Shian Humpa] [ph]. We started offering our members merchandize in our K-Mall and T-Mall. Members can use their combination of member points and cash to redeem the product. KFC loyalty members exceed 110 million, a considerable size even in China. Members sales represent a significant portion of our sales already reaching 38%. Mobile payment also continue first phase of development in which 57%. We will continue to build our capacity and capability to maintain our leadership in the digital front. Slide 15, delivery continued its growth. In 2017, delivery represents 11% of KFC company sales, up 47% year-on-year. We're now over 3,200 stores across 900 cities over delivery services. We continued attractive offer in delivery to complement our dine-in business such as discounted buckets free gift and free delivery of orders reaching certain order size. In November 2017, we launched KFC Delivery Prime, which offers a member unlimited free delivery of 30 days at the subscription fee of 18 yen. This program is limited to orders placed through our brand app or website only. Thus it helped drive our own channels. We believe our digital and delivery capabilities provide a strong foundation for future growth. Now, let's move to Slide 16. Let's review the performance of Pizza Hut. In 2017, same store sales grew 1% from last year, while our system sales increased 7%. With that, 180 new restaurants and remodeled 144 stores, a step change from last year as we started more flexible remodeling program in 2017 for Pizza Hut. Pizza Hut reported operating profit growth of 8% from last year, Jacky will cover the numbers in more detail. Just take a look at the same-store sales growth on Slide 17. Pizza Hut same-store sales grew 1% in Q4, with 5% traffic increase, partially offset by 4% down in ticket average, mainly driven by increases in the delivery business and value offerings. We also ended the year with 1% same-store sales growth. The first year of positive growth since 2013, while the growth is encouraging they still a lot of work ahead of us. Turn to Slide 18. Our system sales growth stabilized at 6% year-on-year in Q4. Full year was up 7% an improvement over last year. Move to Slide 19, in October 2017, we launched our new menu featuring 15 new products. In 2017, there were 22 new and 28 upgraded products launched across all categories. We have invested and we will continue to invest in our food. In addition to the national campaign, we have been conducting pilot test for new ideas. One good example is the Italian themed pizza, product tested in Beijing and Shanghai in keeping with the changing taste. Successful pilots will be rolled out subsequently. We have engaged leading celebrities such as William Chan Wai-ting, as our brand ambassador will leverage that their popularity to introduce fun and interesting new products such as black pizza to the younger generation. Turning to Slide 20, a quick review on our digital efforts. Pizza Hut achieved over 35 million members by the end of 2017. We strengthened our member campaign increased member sales to 34%. By the end of November, we rollout super app version 2 with better look, now forget we rollout the version 1 only during the summer last year. More user friendly interface with fastest speed is available in the version 2. At new functions will be introduced in 2018 to enhanced customer experience. Pizza Hut mobile payment accounted for 45% of Pizza company sales in Q4 similar to the raising trend of KFC. Slide 21, as discussed last quarter, we have integrated our dine-in and delivery network on the one local and one brand. Delivery represented 20% of Pizza Hut sales in 2017, up 41% year-on-year. Over 2,100 stores now offer delivery services. We have good progress in integrating the system to support growth although not easy. For example, over 60% of menu has been integrated between dining and home service. We are also consolidating the store network and have identified certain stores for closure. The rationalization of our store network will help our future growth. In 2017 - now we are on Slide 22, Pizza Hut refined as multiple models strategy addressing the need of different customers and locations. In addition to our core model, we opened Pizza Hut Bistro, a smaller-sized faster casual concept. This service model is intent to reduce waiting time and improve efficiency. We are also testing other store formats to support further store expansion. In 2017, we launch a newly modeling program, which significantly lowered capital investments and sales loss. It's very important to keep our asset refreshed and relevant to our customers. Let's turn to Slide 23, we continue to revitalize Pizza Hut's in 2018 focusing on four key areas; first, it's a fix fundamentals from menu to store ambience; second, is to enhance digital capability through expanding our user base and engaging them; third, to optimize delivery using our brand app, while working closely with aggregators; last but not least, experiment new models to drive further growth. Slide 24, we opened two new Taco Bell restaurants in Shanghai, one is in a premium shopping mall in Wu Jiao Chang. The store serves thousands of students close by. The other one in Feng Sheng Li, which is a popular shopping and tourist spot in a heart of Shanghai. The two new restaurants feature a new menu exclusive to China, and a new service model of which orders are delivered to the tables. We are excited to welcome more customers to experience Taco Bell and look forward to growing this wide brand and global brand. That concludes my remarks. Let me turn you over to Jacky Lo, our CFO of Yum China.