Joey Wat
Analyst · Morgan Stanley
Thank you, Millicent. Hello, everyone, and thank you for joining us today. I would like to begin with Slide 4, providing a few high-level comments before going to details. Overall, we are leveraging our strong fundamentals to invest proactively for long-term growth. We are building capabilities in delivery, digital and data across all brands for a sustainable platform. We observed some softness in consumer spending and competitors increasing promotional activities, focusing on value. Despite the challenges, we achieved profitable growth in the second quarter of 2018. We continue to return value to shareholders, distributing over $110 million in form of dividends and share repurchases during the past quarter. KFC achieved robust system sales growth lapping two strong quarters in 2017 and 2016. Supported by healthy brand fundamentals, we accelerated KFC new builds and will continue to explore new ways to grow different dayparts and categories. We aim to serve our customers faster and better. Pizza Hut remained challenging, but we are executing the key aspects of the revitalization plan. With smart investment and cost control, margin is better managed in the second quarter compared to the first quarter of 2018. Next, I would like to discuss the performance by our key brands. We'll start with KFC on Slide 5. Our knowledge of the local culture, capability in connecting with customers and product innovation, first-class execution and over 5,600 stores nationwide now continue to give us confidence in strengthening our leadership in the QSR sector. Second quarter system sales grew by 5% year-over-year and 7% year-over-year in the first half of 2018, thanks to KFC's very strong fundamental and excellent execution. Encouraged by the long-term potential in China, we accelerated new store builds by adding 272 stores in the first half of 2018. That means 63% year-over-year growth rate of new builds. Lapping strong quarters in 2017 and 2016, second quarter same-store sales was flat. On a three-year basis, the same-store sales CAGR was 4%, which we believe was a very healthy rate given our large size. Restaurant margin declined slightly to 16.8%. This was partly due to inflation and investment in product and promotions to drive top line. With the robust system sales growth, our operating profit grew 2% year-over-year in Q2 and 8% in the first half, both excluding foreign exchange. Jacky will provide more color later on. Looking to Slide 6. In Q2, we continued to offer exciting products, strengthening the emotional bond between KFC and our customers. To stay ahead of competition, we proactively increased - invest in product upgrades, offering customers better value and bigger savings, which will help us build a stronger loyalty program in the long term. We started April by featuring a very successful beef wrap campaign, which is something that we have launched few times throughout the history of KFC. And we also launched the signature wing bucket window, which drove good traffic to our stores. Interaction with customers generated strong social buzz. In May, we launched devil's chili crispy chicken catering to younger generation craving for the stronger sense of spiciness. Building on the success of last year, we upgraded and relaunched Chizza in June, which received very good feedback from our customers, especially the younger customers. Going to Slide 7. Bucket has become one of KFC's signature products for families and friends to celebrate together on key festivals and holidays. To bring excitement to our consumers, we keep refreshing offerings with customized design for different occasions. Now during Labor Day holiday, which is a very popular holiday for people to get on trip, we launched [Foreign Language]. That in Chinese means good buddy, but it's also the iron bucket, good buddy themed bucket emphasizing the importance and value of friendship. It was the third year that we celebrated Dragon Boat Festival, our upgraded rice dumplings, zongzi, featured a popular ingredient, which is salted egg, and that generated strong sales compared to previous two years. So we launched the zongzi last year, the rice dumpling but then we add something new, which is [Foreign Language] to excite the customers. Children's Day is more than effective for kids in China. It has become a family time occasion. The fun and hospitality that we offer to our consumers in return generate better sales compared to the previous two years. To celebrate this year's World Cup, we also partnered with a beer sponsor and extended our business hours to accommodate late-night demand. As discussed in Q1 2018, breakfast, coffee and dessert are our key growth areas. We are on Slide 8. Our innovation is inspired by having trendy, desirable and fashionable elements to normal good food that people can afford. For breakfast, we launched sao bing. It's a traditional northern China pancake, and a new rice roll with additional touch of salted egg. You can see salted egg is really a very popular ingredient in China right now. It's a [Foreign Language] product. Both products are widely welcomed by our consumers, although they are sold at a slightly higher price than our normal KFC price. Coffee is an exciting category for KFC, and we are well positioned to expand using our extensive network. In Q2, we launched new coffee flavor targeted at younger consumers, and that is sparkling coffee, is one of our popular products, which younger customer like quite a lot. It's more like a drink than a coffee for them. Over 40 million cups of coffee were sold in the first half this year. That means 2.5 cups of coffee per second that was sold in KFC China, and making us one of the largest coffee retailers in terms of number of cups sold in China. On dessert, ice cream is a great product to attract new customers because it's very low price point. We offer high-quality and fashionable product, you can see from the picture there, at very affordable prices such as Okinawa sea salt and lavender ice cream, and they were very, very popular. On top of the seasonal ice cream flavors, we also enriched ice cream toppings and waffles offering. I would like to touch on KFC digital and delivery progress on Slide 9. We maintained our leadership in digital and delivery in our industry, and our previous investment yield strong result. KFC loyalty members exceed 135 million, which is up 50% compared to the second quarter of 2017. Member sales represent 45% of our sales now. It's up 12 percentage points from Q2 last year. Preorder reached 28% of our sales in the second quarter, up from just 11% a year ago. Preorder's improved operation efficiency enable us to track and understand user behaviors better. Delivery continued to be a key sales growth driver, especially in the low-tier cities. In the quarter, delivery represents 13% of sales, up 33% year-over-year. Our delivery service coverage has exceed 1,000 cities, covering 68% of our stores. We are working on initiatives to drive the next stage of growth, including growing under penetrated dayparts and categories, improving rider efficiency and Delivery Prime program. For KFC, we have stores in 1,200 cities, so even just from city coverage alone, we still have some room to grow. The next slide is a picture of our restaurant featuring a new store design for Pizza Hut. This is a real picture, not Photoshopped. Apart from good food at good prices, dining ambience is crucial for casual dining. Turning to Slide 11, I would like to discuss Pizza Hut's overall quarterly performance. To recap, the revitalization plan consists of investments in food, CRM and delivery, which will benefit Pizza Hut over multiple years. Despite short-term impact on sales and margin, we are accelerating remodeling and closing some stores as necessary to rejuvenate Pizza Hut. With additional new management members, we are fully dedicated to revitalizing the brand, restoring traffic and improving sales. Revitalization is never easy and can be bumpy, and we will continue to have challenges. But despite the obstacles, margin management tightened, and we will continue to invest smarter down the road, which Jacky will elaborate more later on. Turn to Slide 12. Fundamentals, digital, delivery and multi-format stores have been the four key pillars of Pizza Hut revitalization plan. Given our scale, it needs to reach critical mass for all of these pillars to work effectively together. We have made some great progress along the journey. First, we have been improving food, ambience, service and value. Menu has been streamlined for different dayparts, and productivity has improved. Store remodeling will be accelerated to roll out our new store design. Second, to connect with our consumers, we launched waves of digital and targeted marketing, and Pizza Hut is turning increasingly trendier. In less than a year, Pizza Hut made good progress in strengthening its digital capabilities. Third, we are improving our delivery capability and growing our delivery sales on aggregators and own channel. Finally, we will continue to experiment multi-format strategy including bistro, small store and express. 40% of our new builds this year are expected to be in these new formats. Meanwhile, we are also adjusting our store seating to optimize sales at peak hours in higher tier cities. To compete effectively, we will be deploying regional strategy as well, for example, offering more aggressive value campaigns in southern and northern part of China. All of the above are still work in progress. We will continue to report progress on future calls. Moving to Slide 13. Food with good taste and value is our top priority, but Instagram-worthy look and the uniqueness are also important to drive the robust, expanding younger customer base. In April, we successfully had our menu revamp, which featured 18 new products and four upgrades such as smoothies, omelet rice and salad series. The new menu successfully drove ticket average increase. It's also worth mentioning that omelet rice drove a lot of buzzes on social media. In Chinese, it's called dan bao fan. In 2017, over 60% of our menu has been changed or upgraded. A proportionate percentage of sales were contributed by these products in the quarter. We will continue to focus on food innovation going forward. Turning to Slide 14, which features the campaign that we carry out in the second quarter. We adjust the marketing campaigns to focus on product with more sort of a mass appeal in Q2. We narrowed the campaign window for black truffle pizza back in April because that skews out of the - a bit of - towards the niche segment, and we focused on Pizza Air, which is very, very thin. It only has the thickness of 3-millimeter crust, and that targeted a very large customer base with an attractive starting price of RMB59. It was followed by signature every day half price campaign to promote good value for money. With a smart combination of product offering, the campaign drove incremental traffic while protecting ticket. Consumer scores on product taste, value for money and repeat purchase intent improved sequentially. As a pizza expert, we will strengthen this image with expanded choices of those. So now we have the pan. We have the [Foreign Language] SCP. We have the thin crust, and we also introduced the new thinner dough, which is significantly thinner than the pan back to early July. Turning to Slide 15, a quick review on our digital and delivery efforts. We are pleased to report that Pizza Hut members exceed 45 million, up 80% compared to the second quarter last year. Our member sales increased tremendously to 46% from just 6% in Q2 2017. We believe our investment in digital will enable us to understand our users better, serve them faster and on a more personalized manner in the coming few years. Pizza Hut digital capability is catching up and its Super App has accumulated 11 million downloads in less than a year of launch. We invest in our technology program integrated loyalty point between KFC and Pizza Hut, and recently, we also launched in-store table-side ordering through mobile phone across most of our store, but we just launched it in early July 2. During the past quarter, delivery accounted for 24% of Pizza Hut sales, up 18% year-over-year. We will continue to grow delivery sales through aggregators and omni-channels. To sum up, while the recovery is still in the making, we remain fully dedicated to revitalizing the brand and restoring traffic. We are confident that with more innovative products, new store formats and digital and delivery driving better connection with customers, we will be able to drive stronger performance of Pizza Hut in due course. With that, I will hand over the call to our CFO, Jacky, who will discuss financial performance.