Geoffrey Ballotti
Analyst · JPMorgan. Please go ahead
Thanks, Matt. Good morning, and thanks everyone for joining us today. We're pleased to report a strong start to the year with first quarter growth in all of our key metrics. Despite tough comps, we grew RevPAR in the U.S. and globally. We grew our international footprint 7% year-over-year. We had our fourth consecutive quarter of positive net rooms growth domestically and our adjusted EBITDA grew 21%. Today, David and I would like to cover the progress, our teams have been making on our strategic objectives of driving net rooms growth, improving the quality and market share for our brands and fostering a values driven culture. But first, a key deliverable for us in the first quarter was finalizing the integration of La Quinta and being able to again raise our estimate on synergy savings. Our entire organization became immediately focused on integrating La Quinta, the moment we acquired it less than a year ago. And we're thrilled to report that on April 3rd, we successfully completed the last major milestone of this integration by moving La Quinta off of its legacy property management and central reservation systems and onto our state-of-the-art distribution platform. The migration proceeded exactly as planned, and in what may be one of the largest same day migrations in the history of the hospitality industry, La Quinta is now operating entirely on our cloud-based central reservation, property management, digital, loyalty, reporting and call center platforms. The benefits of this move are substantial. La Quinta owners now have a more stable property management system that provides a fully integrated credit card interface with more secure tokenization. They have a fully integrated central reservation system that now provides real time single image ARI, availability rate in inventory with remote access control and remote management capabilities. And most importantly, our Sabre SynXis central reservation system expands La Quinta’s connectivity to incremental travel partners, providing significantly increased global distribution at a lower cost. Migrating La Quinta on to our platforms was a herculean effort, and we're proud of what our teams and our franchisees have accomplished. We believe that technology solutions we now offer will help us to continue to attract new La Quinta owners while continuing to retain existing franchisees. One of our principal strategic objectives is driving quality net rooms growth while improving retention. At the end of the first quarter, we had 812,000 rooms in our system, an increase of 12% since last March, or 3%, organically and we grew our system in the United States for the fourth consecutive quarter. We opened approximately 5,600 domestic rooms, an organic increase of over 50% versus last year's first quarter. Our retention rate in the United States increased by 40 basis points as fourth quarter -- as first quarter terminations declined 12% year-over-year. Our retention rate for the last 12 months now stands at 95% in the United States. Internationally, we grew our system by 7% organically. Our fastest growing region was again Southeast Asia, which grew by 25% followed by a 12% net room increase in our direct franchise system in China and a 7% net room growth in Latin America. Our international retention rate for the last 12 months, also now stands at 95%. Our global pipeline increased 23% to approximately 181,000 rooms and excluding La Quinta our global pipeline grew 7%, principally reflecting a 13% increase in international new construction and a 7% increase in domestic new construction. Importantly, based on current trends, we expect to open more than 2,000 hotels over the next three years, with about half of that being in the United States and the remainder split between China and other international markets. In addition, we are incredibly pleased with the interest we've been seeing for the La Quinta brand notably in the Latin American and Caribbean regions, where we signed four new La Quinta’s since December 31. Our ability to offer attractive and cost effective hotel designs is a meaningful component of our growth strategy and we're excited about the launch of Microtel’s new and innovative design prototype Moda. Microtel has been JD Powers' number one ranked economy brand for 15 of the last 17 years. And it's a brand that produces a segment leading RevPAR index of 126%. Our new Microtel Moda prototype represents the continued evolution of the brand with a reimagined interior and reimagined exterior concept that reduces land requirements by 11% and total footprint requirements by 28% to lower construction costs, provide operating efficiencies and ultimately drive greater returns for developers. Since launching the prototype at the Hunter Hotel investment conference last month, our team has seen strong interest and has already executed franchise agreements for new construction Moda developments in Texas, in Indiana and in Michigan. On the loyalty front, our reimagined Wyndham rewards program continues to make significant strides and we've made Wyndham rewards even more rewarding for our now over 75 million members. Building upon the programs award winning foundation, we recently rolled out a host of new program features and benefits, all designed to drive member engagement and program share of occupancy while continuing to be the most generous loyalty program in our industry. These enhancements include the integration of La Quinta into Wyndham rewards, giving La Quinta guests access to USA today's number one ranked loyalty program with over 30,000 redemption opportunities. Second, we launched a simple three tiered redemption structure that includes free nights at thousands of hotels for just 7,500 points, which is half of their previous redemption cost. And third, we introduced more ways to earn and redeem outside of hotel and destination partners' stays including filling up at the gas station, shopping online, looking tours and experiences around the globe and earning points when placing food deliveries and orders with our newest partner DoorDash. We're already seeing signs of increased member engagement and we'll be tracking this closely over the coming months. In the first quarter occupancy generated by our enrolled members through another 160 basis points to record highs. Our base membership grew 11% year-over-year from 56 million to 62 million members. La Quinta returns has added another 13 million new members growing the program another 20% to over 75 million member strong. And with the addition of La Quinta, we are now adding over 0.5 million new members to the program each and every month. Growing the revenue that we delivered the hotel owners and our system at a lower cost of distribution is especially important to our value proposition. Our overall center reservation system contribution grew 320 basis points to 655 domestically. To further increase brand awareness and drive this contribution higher, we recently launched a multi-million dollar omni-channel by window marketing campaign bring to life our far -- are very far reaching U.S. scale and are diverse array of iconic brands. We're educating the everyday traveler that no matter, where you are in the United States. Chances are here about 40 minutes from a hotel by Wyndham. We've also launched a new La Quinta by Wyndham advertising campaign that includes TV, radio and digital marketing throughout the remainder of 2019 with the focus on the business travel segment. Driving business to our hotels through our direct channels which are featured prominently in our new ad campaigns is something we enabled by our continued investment in our brand websites, in our mobile apps, which allow gas to shop and look seamlessly under our wyndhamhotels.com umbrella. Revenue is growing faster through this channel into any other distribution channel. Mobile bookings are up 35% as we continue to partner with Amazon Web services, Google, Adobe and Akamai [ph] to innovate the booking experience and way that engages our guest and better helps them earned track and redeemed to Wyndham rewards. Our connection with Wyndham destination also continues to strengthen. As Bluethread vacation ownership sales, which were financially incentivize to drive grew 50% year-over-year in 2018. Our channels generate more than 25% higher sales per guest, they want affinity, new owner towards. We are actively working with the Wyndham destination team to drive these sales higher by leveraging Wyndham rewards both to database market firm and to sell more Wyndham rewards point through. The Wyndham rewards point used at Wyndham destination sales table as a closing tool. Our most often redeemed at our franchise hotel properties, which is a win for us and a win for our franchisees. Because, we received a few questions on this topic from some of you would like to briefly comment on the recently recorded fourth quarter results for our largest franchisee corporate launching. CPLG owned enough 3% of the room in our system. Well, no other franchisee represents more than 1%. RevPAR for the CPLG portfolio grew 9.9% during the fourth quarter and 4.7% during the full year of 2018 with significant increases in RevPAR index in both the quarter and the full year. And as the manager of CorePoint Hotels, we were also able to deliver cost savings of $3 million to their portfolio in 2018. As we move forward post integration, we expect to generate incremental savings throughout 2019 in the form of more efficient labor management, lower insurance premiums and lower employee benefit costs among other cost savings opportunities. Finally, turning to our count on me service culture. A key element of our strategy to continue to attract in our team and engage a very best in brightest people in our industry while strengthening our values driven culture. Earlier in this month, the Human Rights Campaign recognizes culture by awarding us a perfect score of 100 for LGBTQ quality. We are also extremely proud to note that we were recently named one of the world's most ethical company by Ethosphere Institute an honor that recognizes those companies to align principal with action to work [indiscernible] to make trust of further corporate DNA and who in doing so shape the future of their industry by carrying about the issues that matter. Our new JourneySafe Campaign that super 8 recently launch it just one example of this, an awareness campaign from our brand marketing team that highlights the dangerous of drowsy driving well further positioning super 8 as a trusted resource and companion well on the road. Earnings the world's most ethical company designation or a perfect 100 LGBT Q score are both great accomplishments, but as a newly independent company that has been completing the spinoff from its parent, while finalizing the integration of our largest acquisition to date, we were delighted to see that our dedication to a values driven culture is apparent not only to our team members, but also to the global leadership organizations who define ethical business practices and who recognize inclusive work environments that allow our team members to thrive. And on that note we will now hand the call over to David who will walk us through our financial highlights. David.