Paul Travers
Analyst · Craig-Hallum. Please proceed with your question
Thank you, Ed. Hello, everyone, and welcome to the Vuzix Q4 and full year 2019 conference call. 2019 was a transitional year for Vuzix on many fronts. The changes and introductions we went through during the year were necessary and they are setting us up well for 2020 and beyond. Bringing up a new technology from R&D to production is never easy and waveguide production has proven to be no exception. In 2019 we finally successfully transitioned our waveguide manufacturing capabilities from research and development to cost effective volume manufacturing with consistent yields over 85% now. In the six month period in the second half of 2019 we not only completed the transition of the M Series Smart Glasses manufacturing from China to our West Henrietta manufacturing facility, but we successfully introduced and commenced volume production and shipments of the Vuzix’s M400 and Blade Smart Glasses. In 2019 we achieved ISO 9001:2015 certification for our West Henrietta facility employing ISO certified quality controls in our expanded production facility is key to supplying larger OEM partners and to producing quality products. Having these certifications has opened the door further to supply waveguides and smart glasses products to a growing number of OEM and defense customers around the world. We greatly expanded the number of applications for our M Series and Blade Smart Glasses, both from our internal teams and our external software partners and developers. We are successfully migrating and upselling many of our M300 and M300XL customers each quarter to the M400 Smart Glasses platform. With the M400 and M300XL both being available we are now positioned to offer two distinct and competitive smart glasses solutions, one for the higher-end user and the other for the more budget conscious. Some of these transition caused delays in our production caused some customer order deferrals and took time to realign with our business, which was part of the cause for overall revenue in 2019 to be down year-over-year compared to 2018. We are entering 2020 with the completion of our product introduction of the M400 and the relocation of manufacturing of the Vuzix M Series Smart Glasses to the U.S. and now with waveguide manufacturing in full and consistent production our OEM programs are accelerating. With these challenges behind us, we're now in a better position to deliver meaningful new business growth and expect to achieve solid year-over-year revenue growth in 2020. Consistent with previous comments, we expect this growth to be driven by three key segments. M Series Smart Glasses for enterprise primarily in remote support, logistics, telemedicine and manufacturing. Vuzix Blade for enterprise security providers and first responders, and waveguide based OEM projects related to industrial, consumer and defense opportunities. On the enterprise smart glasses sales front, we continue to see a growing uptick in interests to deploy Vuzix smart glasses throughout our sales channels in North America, Europe, Japan, and the Asia Pacific region. Since the launch of the M400 in late September we have seen interest from many end customers, both new and existing and our strategic partners. Many have done extensive testing to compare M400 to the competition and hands down the M400 continues to emerge as the best smart glasses device in enterprise. In fact, many resellers of competitive smart glasses products have reached out to Vuzix and expressed interest in reselling the Vuzix M400. We could spend hours going through each significant account and our potential sales pipeline, but let me just discuss a few key customers and developments here to give you an idea of what we're seeing at Vuzix on the sales front, especially since the introduction of the M400. Our relationship with one of the larger retailers we have discussed in the past continues to gain momentum and we believe this account will represent the beginnings of a great revenue opportunity for Vuzix in 2020. This customer has a large retail store footprint in North America and elsewhere and has multiple groups internally that are looking to deploy our smart glasses in different areas within their operations. For one area, they have already qualified the M300XL and the M400 for deployment. Another group needs a see-through solution and they are currently working with the Vuzix M4000 ahead of our product launch later this year. We're working hard to support this customer as they transition from the qualification to deployment of our smart glasses. With the M400’s performance being so well received, there are many new doors being opened for Vuzix. For example, we have started working with a global technology services company to marry Vuzix’s smart glasses technology to this partner's cloud based solutions and services. The business expectation is that we will work together to leverage this partner's cloud based technology and extensive customer base across healthcare, artificial intelligence and cloud computing and soon begin selling turnkey enterprise mobility solutions with smart glasses. And again due to the performance of the M400 we have started working with new resellers and partners that are working with domestic and foreign governments, including their ministries of health to support new innovative solutions such as telemedicine initiatives to provide first responders with new tools, to provide care to patients and to also equip thousands of hospital workers with Vuzix smart glasses to provide training in telemedicine. We're also working through other partners to deploy remote support solutions for technicians to complete equipment and repair of communication lines. These recent developments with new partners and resellers could represent significant revenue opportunities for Vuzix in 2020. The M4000 product, development and tooling continues on track and we expect to ship in the second half of 2020. Customer feedback we receive from CES 2020 and from select customer visits with the functional prototypes has been tremendous. Having see-through optics allows many applications like warehouse picking to achieve significantly lower pick error rates, no longer does the picker have to remember what they saw on a pick list and then pick from memory. Now the user sees in the real world exactly what needs to be picked while looking at it. Using the M4000 with the camera on is like playing duck hunt, in the early days of Nintendo, a user simply needs to align up the cross hairs on a real world item and the glasses scan a barcode and confirm the pick in milliseconds. Regarding our intrinsically-safe M Series Smart Glasses, we continue to work with our OEM partner Eaton Crouse-Hinds and are making progress towards the M400 solution. We will have more to share in the coming months in this effort. Vuzix Smart Swim was introduced at CES 2020 and received two CES innovation awards. We're just getting started with its sales and marketing activities, but the feedback from athletes and avid swimmers to date has been very positive. We recently began shipping orders received from Amazon and the Vuzix’ website. The coronavirus outbreak has resulted in a jump in demand for smart glasses with applications for remote support, business continuity and education. This demand has become global with growth initially in Japan and the Asia Pacific region and most recently from Europe and the U.S. More broadly, we have a number of partners working with the federal government here in the U.S. including the CDC as well as other foreign government agencies to develop and deploy wearable smart glasses solutions that can assist with various preventative security initiatives. Vuzix now has multiple partners offering remote support through their applications and we have released connectors for Zoom and Skype for business that allow our smart glasses to join any standard video call on those platforms. Many schools around the globe are now sending their students home and teaching remotely. It is important to note that the Zoom Corporation has made their app available to many schools for free over the next year. Our smart glasses with the Zoom Connector are perfect to help support remote teaching. We are offering the Zoom and Skype connectors for free for a limited time with the purchase of our smart glasses and we are offering a 20% discount to educational customers that need our glasses. On this same front last week, we announced a hands-free thermal imaging solution with Librestream focused around our M400 Smart Glasses. This combined solution enables first responders along with security and medical professionals to scan individuals within a crowd from a safe distance to rapidly measure human body temperatures for screening purposes. We continue to see growing interest from the public sector to leverage Vuzix technology ranging from medical professionals to police and border patrols. What is interesting but not entirely surprising is that we have folks interested not only in the Vuzix Blade but also the M400s, M4000s. You can imagine the efficiencies of setting up an operation using the 13-megapixel camera on the M400 or 4000 to scan faces or license plates at a distance and running the data against a database to deliver real-time potential risks and keep people safe. During the fourth quarter, we sold a record number of Blades, manufacturing yields of waveguides and Blades have matured and we have finally been able to have adequate stock on hand to fulfill customer orders in a timely fashion. The gating factor for Blade production has always been our waveguides and I can't stress enough the importance of successfully transitioning our waveguide manufacturing capabilities from research and development to cost effective volume manufacturing. We are anticipating increasing production levels of waveguides and Blades further in Q2 to fulfill customer demand from new programs going live. During the fourth quarter, we also enhanced the features of the Vuzix Blade to incorporate the feedback received from our customers. By mid-2020 a new enhanced version of the Blade will be available which incorporates embedded stereo audio as well as an improved auto focus camera. The newest version of the Blade will be better suited for enterprise deployments in addition to being a great prosumer product. Vuzix continues to build and expand our relationship with Verizon, which began with the Verizon business group and has since expanded across Verizon's 5G Labs, innovation centers, executive briefing centers, public safety and 5G first responders, enterprise and consumer product strategy and mobile edge compute. During Q4, Verizon purchased approximately 50 set of Vuzix smart glasses for innovation centers and their executive briefing centers, XR development, internal Verizon executive events, and trade shows. We anticipate that Verizon will soon introduce Vuzix smart glasses to a number of Verizon business customers center around retail and logistics beginning as early as Q2 this year and we expect these programs will expand throughout 2020. Since our inception, Vuzix has invested heavily to develop our intellectual property focus on near-eye displays. Our intellectual property portfolio now consists of over 150 patents and patents pending. Our leadership and in-depth knowledge of not only near-eye displays but designing, developing and manufacturing AR smart glasses from the ground up puts Vuzix in a unique position to rapidly deliver new optical components and systems as well as innovative waveguide based smart products for our customers both direct end users and OEMs. Our technology leadership, production capabilities in the USA and the road map we have laid out are making Vuzix a solution provider of choice for next-generation waveguide based solutions. On a custom OEM waveguide based program front, the level of new business engagements and subsequent RFQs requests for quotations for near-eye display programs has accelerated over the last six to nine months. In fact, just this last Friday, we announced one of these programs with a major U.S. defense supplier. In terms of dollar amount, the near-term pipeline of requests for quotes for NRE programs is both promising and significant. We're in various states from quoting to contract award with over 10 programs that could average over $1 million in NRE each. And in some cases discussions have already begun around supply contracts for finished devices. The programs are in broad market segments including the defense sector, aviation sector, industrial sector, and the consumer and automotive sectors. These OEM/NRE programs not only further the state of Vuzix technology, but are primarily pointed at ultimately production programs. In most cases, we expect either further NRE efforts to refine the solution or production orders. Vuzix continues to work closely with numerous microLED suppliers around the design of next-generation displays and Vuzix waveguides. Our primary focus has been pushing the envelope on what is possible in terms of power consumption, performance and size with microLED display engines integrated with custom waveguides using unique grading structures, higher indexed materials, thinner substrates and monolithic designs. We're looking forward to unveiling more here on this front as we believe what we're working on is well ahead of the competition that we know of. We are making demonstrable breakthroughs and we are currently exploring various strategic partners that would put the company in a position to be a key supplier of next-generation optical solutions to consumer smart glasses OEMs to help build Kingsman style smart glasses for the mass market. We look forward to sharing more on this as it unfolds during the year. On the production front, the coronavirus impacted China at difficult times with many companies just coming back from Chinese New Year. And if we hadn't moved the production of our M Series Smart Glasses out of China, we could have been more negatively impacted. That said, we do still source some parts out of China. So far the impact to-date for Vuzix has been limited and we're exploring options to address potential impacts that could occur in the future. On the production front, manufacturing yields of waveguides and Vuzix Blades have matured and we are anticipating increased production levels here in Q2 to meet expected increased demand. M400 manufacturing yields remain robust. Our cost of goods after bringing back the M Series manufacturing from China is more controlled and efficient in many respects. And given our current volume needs is less costly than our prior Asian contract manufacturers. Our operating goals for 2020 are straightforward. We plan to grow sales and the deployment size of orders for our existing M Series Smart Glasses. We plan to commence shipment of our M4000 Smart Glasses in volume during the second half of this year. We plan to further ramp production of our Blade Smart Glasses to support general sales and the role of multiple programs in the security and enterprise markets. We plan to significantly expand the number of contracted OEM program engagements, which in most cases come with upfront cash payments, interim billings, and higher gross margins with the ultimate goal being volume production programs. We plan to continue to develop our next-generation waveguide and display engine technologies around microLEDs. Finally, Vuzix is looking closely at our cost of operations and we will continue to trim costs while focusing on revenue generating initiatives. All of these objectives should increase Vuzix net cash flow from operations. Our goal is to own the smart glasses for enterprise industry, increase the top and bottom line and grow shareholder value. I'd now like to pass the call over to Grant so he can walk through our fourth quarter and full year financial results. Grant?