Paul Travers
Analyst · Craig-Hallum Capital Group
Hello, everyone, and welcome to the Vuzix's Q3 2019 Conference Call. The third quarter was an important one for Vuzix in terms of readying our manufacturing operations for larger-scale production of the M400 in the Vuzix Blade specifically with respect to our M-Series Smart Glasses, we have recently begun the processes of onshoring all of our final assembly from China to the United States and also began initial volume production of the M400 in our West Henrietta, New York facility. This relocation will lower the overall unit's cost compared to China, based on our current production volumes. Clearly, China can be less expensive for very high-volume production. Regarding waveguide manufacturing for the Blade, we implemented numerous process improvements and installed new equipment that have already demonstrated consistent yield improvements to better fulfill our current order backlog and anticipated new programs that we expect to go live in the coming months. We continue to make progress in the third quarter, positioning Vuzix as a pre-eminent supplier of AR Smart Glasses and related technologies. Over just the last 60 days, Vuzix has realized significant product, relationship and business developments. I will share those details shortly. Our efforts in the last quarter have been focused on several key areas: first, our highest priority has been to get our house in better order as it relates to production. During the quarter, we made significant changes to our entire production pipeline for both Blade & its waveguides. We have nearly completed our efforts to move all further production from our China contractors for M-Series products and bring up new production lines here in our West Henrietta, New York facilities. This was a big task for Vuzix, which should result in better quality, lower cost to manufacture, more control of our procurement and component flows processes and much more based on our current production needs. I have a lot more to share here, but let me offer that this transition was critically needed for Vuzix as volume needs for production begins to accelerate into 2020. With units of the M400 now in our customers' hands, the response has been tremendous, and we have many partners already planning deployment of it as well as for our M300XL. On the product development front, we received regulatory approval for our M400 Smart Glasses in North America, Japan and the EU, ramped up production in our West Henrietta facility in New York manufacturing line and began shipping units to Early Adopter Program customers and key partners. We also received a final approval from testing agencies to certify the Vuzix Blade, and ANSI Z87.1 safety glasses version and began shipping them to customers also. On the relationship development front, there is a lock that is happening every day here at Vuzix. Some highlights for the quarter include our collaboration with Sprint to leverage the Sprint IoT connectivity platform with the Inseego Mifi 8000 mobile hotspot, the expansion and strengthening of our technology presence and business relationships with Verizon. And just this week, a collaboration with the Ubimax, one of our key AR solutions partners to support the rollout of their Everything-as-a-Service offering on our M400 Smart Glasses. Last but not least, we have had some potentially significant developments in product commercialization. Our M300XL went live at several store locations in the United States and in Europe with one of our larger brick-and-mortar customers. Initial data captured from their in-store picking use case with our M300XL as compared to the incumbent technology was very positive. Also, one of our security partners has finalized their selection of Vuzix Blade Smart Glasses and is moving forward with global rollouts in the new year. As we discussed before, our business currently consists of 3 key segments: our M-Series Smart Glasses segment includes both direct sales to enterprise by our internal sales team, our resellers as well as the OEM partners that sell smart glasses to enterprise customers; the Vuzix Blade segment consists of enterprise, security providers and first responders and, of course, the prosumer. Our third segment is wide guide based OEM projects for commercial and defense opportunities. I would like to try to characterize what we see happening in enterprise for Vuzix and the size of the business ahead of us. Over the last several years, we have gone from a large number of customers test driving our technology, which has resulted in a handful of modest volume deployments to date of approximately $1 million or more. If you fast forward to today, we now have grown to dozens of enterprise accounts across various industries and use cases, that each represent more than $1 million of pipeline revenue and that have a good likelihood of being deployed over the next 12 months. We expect it will be an exciting time over the coming months as this business unfolds, and we can share more. One of our most significant opportunities is with the Fortune 100 retailer that is a very extensive global retail store footprint. Our M300XL Smart Glasses have been live on multiple stores with this customer, and the data suggests that the order picking using Vuzix's smart glasses is significantly more efficient than the incumbent technology. Given the competitive environment for online order fulfillment and improvement in picking times using smart glasses is not only a competitive advantage, but when scaled over thousands of stores, is potentially worth hundreds of millions of dollars in savings at scale for this customer and others with similar operations. For Vuzix, this particular customer represents an opportunity to deploy numerous smart glasses per store, and indications are that this customer could begin an extensive rollout over the coming months. This one has been in the works for quite some time, and it's great to see the efforts finally coming to fruition. As most of you know, the M300XL has been in various stages of deployment with a large number of customers, and this is one of many that want the M300XL as their deployment platform, even with the introduction of the new M400. The M400 is truly best-in-class in opening up doors with both new and existing customers, including many that require a more current version of the Android OS for broad deployments as compared to our M300XL. The M400 Smart Glasses received regulatory approval in September for shipment into North America, the EU and Japan. Production of the M400 coming up from our West Henrietta, New York manufacturing facility continues to scale well, and we are prepared from a manufacturing and software perspective to fulfill the expected volume unit M400 orders from our enterprise customers and partners. Customer feedback to date has also been very encouraging around the M400. WiFi performance is outstanding. The OLED display reminds them of a retina display on an iPhone. The M400 OLED display is breathtaking. And when you couple its crispiness with the incredible streaming video performance and barcode scanning capabilities, it's one hell of a leading device. And importantly, the M400 battery life continues to show nice improvements over our prior models. Customers get a device that sits at the top of the food chain in terms of performance when compared to any other competitive offering in the enterprise smart glasses space. One important feature of the M400 that may go fairly unnoticed due to its size and weight of the device is its ruggedness. We are talking about surviving a 2-meter drop, being submerged in 3 feet of water for 30 minutes and being dust and water resistant, all of which comes with being IP67 rated. To complement the commercial release of our M400 and with backwards compatibility to the M300XL, Vuzix has developed several new mounting options and an extended life wearable battery. These new wearable options, including hats and visors allow our smart glasses to work all day for almost any worker. In addition to using the newer Android OS 8.1 required by many customers, the M400 enables AI and other powerful features afforded by the SXR1 chipset from Qualcomm. Finally, the M400 also is able to coexist with the M300XL, both from a software and accessory standpoint, both of which are being used in several new sizable programs that are expected to be going live very soon. The Everything-as-a-Service solution from Ubimax, will have a $200 monthly fee with no additional upfront costs, and the solution will include use case specific workflows for applications such as inspection, remote support and order picking. Both the Vuzix and Ubimax will be offering this solution, and although it has just been announced, we already have inbound interests. At the same time, a few of our other software partners have asked that they could also offer a similar rental or subscription solution around their application. The cool thing here is this is a 24-month commitment. So for Vuzix, this would represent $1,200 a year revenue for 2 years, which is a big increase over just selling the unit outright. Regarding our intrinsically safe M-Series and intrinsically safe smart glasses, we continue to work closely with our OEM partner, Eaton Crouse-Hinds on device certification to bring our co-branded and co-marketed intrinsically safe smart glasses to market as soon as possible. We had mentioned on our last call that this effort was being expanded to include our entire line of smart glasses. At this point, the teams at Eaton and Vuzix have migrated to developing an intrinsically safe version of our M400 Smart Glasses platform to take advantage of the latest advancements built into the device. Although the transition will extend the introduction of an ATEX-certified device beyond the time frame we previously had indicated, both companies remain focused on delivering the best intrinsically safe smart glasses solution to the market and the M400 platform just really needs to be the one to start with. Within the security markets, the Vuzix Blade has many of the makings of becoming a disruptive and game-changing product. We see significant business opportunities at hand that take advantage of the Blade's form factor to assist law enforcement and security personnel in keeping people safe, while identifying suspicious persons or those associated with crimes. Recently, one of our security partners, SWORD, placed an order for $7.1 million worth of Vuzix Blade Smart Glasses in preparation for its global launch of the SWORD enterprise edition in 2020. In addition to the deliveries under this purchase order, Vuzix also expects SWORD to begin purchasing initial Blade volumes in early 2020 to support ongoing internal development, regulatory and client testing. The ability to deliver a video feed and alerts, real-time from the SWORD solution to a Blade wearer literally give security personnel eyes in the back of their heads, while allowing them to stay remotely connected and informed, away from their station. The SWORD security product is currently being premarketed by a number of their exclusive and nonexclusive resellers and is expected to ship to customers located worldwide in the second half of 2020. For enterprise users, we recently began offering an ANSI Z87.1 safety glasses rated version of the Vuzix Blade. This new version of the Blade is certified and now shipping, production continues to ramp in this version of the Blade at $999. A $200 premium for the prosumer version is an ideal fit for enterprise customers that require safety eyewear, such as automotive assembly and big pharma. For prosumers, we continue to expand the usability of the Blade through introduction of new apps, the most notable of late being the Zoi Meet language transcription app and the DJI drone app. We currently offer 70 Blade apps on the Vuzix App Store and expect this total to expand significantly following the close of our Blade app developer contest this past Monday, for which we received a number of very impressive applications that really appear to take advantage of the Blade's unique capabilities. From AI/AR work construction training to real-time closed captioning in a movie theater to an auditory vision system for the blind, are just a few examples. I'd like to spend a few minutes now to provide an update on developments for us in the telecom center, a vertical which represents a significant opportunity for both our M-Series and Blade Smart Glasses. First, our relationship with Verizon as our strategic business partner continues to strengthen, despite our limited revenues with them to date. Vuzix was invited by the Verizon Business executive team to attend Mobile World Congress Americas and showcase spatial computing and SLAM, powered by Verizon's 5G network on the Vuzix Blade, along with our joint software partner, 1000 realities, as part of the Verizon's 5G built right exhibit. If you had a chance to attend Mobile World Congress Americas in Los Angeles, you would have heard the CEO of Verizon Business stress the sense of urgency and benefits of leveraging smart glasses and augmented reality within the Verizon Business group for internal use by Verizon and by Verizon's enterprise customers. Verizon internally has a fleet of 40,000 -- Verizon internally has a fleet of 48,000 trucks in our operations to support their nationwide network, and we expect the team at Verizon to move past their trials and begin deploying smart glasses to support their internal technicians over the next several months. We believe the internal Verizon opportunity alone could represent thousands of smart glasses of Vuzix over the next year. On the Verizon Enterprise B2B front, we have been developing the smart glasses hardware and a number of software applications as turnkey solutions ready for their customer adoption. This internal Verizon -- this external Verizon B2B customers' opportunity could be significant for Vuzix over the next year. We're also working closely with Verizon to capitalize on our successful Vuzix Blade demonstrations, including real-time language translation and cloud-based SLAM spatial mapping in the Verizon G -- in the Verizon 5G lab and Mobile World Congress Americas. With that said, we expect to deploy Vuzix Blade nationwide in the coming months across Verizon's executive briefing centers and 5G Labs in the U.S. and also Europe. The executive briefing centers and 5G Labs are used by Verizon to bring enterprise executives from Fortune 1000 companies through to showcase technologies that are ready today or getting ready to be deployed in enterprise. In addition to Verizon, Vuzix recently announced the relationship with Sprint to support our Vuzix smart glasses connectivity bundle alongside the and Inseego MIFI 8000 mobile hotspot. Coupling the connectivity and versatility of the MiFI 8000 on Sprint's network will enable a simple and seamless connectivity of the web for remote enterprise workers wearing Vuzix smart glasses. This will be an important offering as part of our smart glasses connectivity bundle for enterprise workers, as it will provide an out-of-the-box, low friction solution for field service and remote maintenance applications, one of our biggest market use cases. Sprint, which also has a very large enterprise B2B focus, showcased the Vuzix smart glasses as part of the Sprint work for business at their Mobile World Congress Americas booth. We are currently engaged with the leadership team across Sprint's B2B enterprise team and 5G technology and strategy group, our relationship with Sprint came together very quickly over the last several months, and we expect it to expand over the next several. Beyond Verizon and Sprint, we're actively exploring several other business relationships with wireless carriers around the world to deliver new products, including M-Series and Blade based around LTE and 5G and our services with, ideally, recurring revenue opportunities for Vuzix. Just in September, for instance, we participated in hackathons hosted both by Deutsche Telekom and T-Mobile, respectively, in Germany. Our vision remains the same for the telco space, and our path forward is to push the competitive envelope by delivering smaller and more attractive form factors that pack increasingly more punch in terms of functionality and performance and that take advantage of the 5G technologies they are rolling out. On the custom OEM waveguide-based opportunity side of the house, Vuzix has a lot going on. We have several OEM relationships around waveguides that we are either under contract or responding to requests for proposals for. That includes such diverse areas as aviation, automotive, shipping and defense. On the aviation side, our programs and relationship with our commercial aviation partner continued to progress well. This project ultimately could represent a significant business opportunity with our partner as the waveguide-based HMD system that we are building for them will not only be qualified for commercial aircraft, but potentially for military aircraft also. This project is still on track to pave the way for sizable production programs for Vuzix, with sales beginning as early as the second half of 2020. Further on the waveguide-based OEM front, right on vision, an OEM partner that we mentioned during our Q2 conference call and June PR has been making great strides as a Vuzix Blade-based OEM for their smart ski helmets. We have been working closely with RideOn to support their technical needs as they ready their product for volume production and commercial release to their customers this winter. On the process and production development side of the business, again, one of our main focuses during the third quarter was preparing Vuzix to scale our business and manufacturing capabilities are on our M-Series products, led by the M400 and our optically see-through products led by the Vuzix Blade. We now have 2 production lines up and running, one for the Blade and the second for the M400. It is wonderful to be able to say that Vuzix products are manufactured in the U.S.A., but even better, by bringing M400 production up in West Henrietta, New York, our costs of goods for manufacturing the M400 compared to the M300XL, is lower than it was from China for the same production volumes. And at the same time, Vuzix now has much more control over the process. During August and September, we not only prepped our M400 PPT manufacturing production runs, but began scaling for full production at the end of October and are now producing approximately 50 units a day, a rate expected to match our current needs for this Q4. It has been a challenging transition in bringing up the M400 -- it has been a challenging transition, bringing up the M400 manufacturing line, along with the addition of the third robot assist waveguide manufacturing cell. We doubled the class 1,000, clean space for our waveguide production. That growth, along with the additional waveguide embossing and stacking equipment also coming online, caused some negative impacts on our production of waveguides and the Blades as they go hand to glove. Waveguide production is a very sensitive process and the overall environmental conditions change significantly on the plant floor with all this equipment and staff coming online. I can't get into all of the details here. But as a result of this growth in our facility, there was a significant demand put on our power and environmental systems for the manufacturing floor. It was frustrating for us, but this negatively impacted the yields of waveguide production during Q3. The facility has now been upgraded and we're able to run our equipment to within the plus or minus 1 degree C required to reliably make waveguides, and we are consistently yielding north of 85% again. This week, production on a single shift is now at approximately 40 complete waveguides for the day. And with the new equipment we have installed and a few further process adjustments, we expect to soon achieve a doubling of that would allow Vuzix to successfully produce up to 80 Blades on a single shift. It's unfortunate to say that Vuzix shift every single M400 and Blade we could build in our last quarter. And frankly, we have been on backorder all summer. That said, I believe we are now in a position to resolve this issue and finally start delivering to match our customers' demands and ramp production to fulfill the anticipated customer orders. I'd like to now pass the call over to Grant, so he can walk through our second quarter financial results. Grant?