Earnings Labs

Urban Outfitters, Inc. (URBN)

Q4 2017 Earnings Call· Tue, Mar 7, 2017

$69.89

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Transcript

Operator

Operator

Good day ladies and gentlemen, and welcome to Urban Outfitters Inc. Fourth Quarter Fiscal 2017 Earnings Call. [Operator Instructions] As a reminder, this conference call is being recorded. I'd now like to introduce Oona McCullough, Director of Investor Relations. Ms. McCullough, you may begin.

Oona McCullough

Analyst

Good afternoon and welcome to the URBN fourth quarter fiscal 2017 conference call. Earlier this afternoon, the Company issued a press release outlining the financial and operating results for the three and 12 months period ending January 31, 2017. The following discussions may include forward-looking statements. Please note that actual results may differ materially from those statements. Additional information concerning factors that could cause actual results to differ materially from projected results is contained in the Company's filings with the Securities and Exchange Commission. We will begin today's call with Frank Conforti, our Chief Financial Officer, who will provide financial highlights for the fourth quarter. Richard Hayne, our Chief Executive Officer, will then comment on our broader strategic initiative. Following that, we will be pleased to address your question. As usual, the text of today's conference call will be posted to our corporate website at www.urbn.com. I'll now turn the call over to Frank.

Frank Conforti

Analyst

Thank you, Oona and good afternoon, everyone. I'll start my prepared commentary discussing our recent completed fiscal year 2017 fourth quarter results versus the prior comparable quarter. Then I will share some of our thoughts concerning the fiscal year 2018 first quarter and full-year. Total Company or URBN sales for the fourth quarter increased by 2% to $1.03 billion, this sales increase was driven by $19 million in non-comp sales including the opening of two net new stores in the quarter and sales from the newly acquired Vetri Family Restaurants. Retail segment comp sales were flat for the quarter and wholesale sales were down 1%. Please remember that last year the wholesale segment fourth quarter benefited from shipping delays in the third quarter. Additionally, please note that our sales growth during the quarter was negatively impacted by approximately 150 basis points of foreign currency translation. Within our retail segment comp, the direct-to-consumer channel continued to outperform stores posting double-digit sales increase, driven by increases in sessions and conversion rate which more than offset a decrease in average order value. Negative comp store sales resulted from decreased transactions and average unit selling price while units per transaction were flat. By brand, our retail segment comp rate increased by 2% at Urban Outfitters and 1% at Free People while Anthropologie was down 3%. Our URBN retail segment comp was strongest in November which benefited from the shift of Cyber Monday while December and January posted negative comps. Free People wholesale segment sales were minus 1% for the quarter. This is primarily due to the prior year fourth quarter benefiting from approximately $9 million in carrier orders that were delayed out of fulfillment centers. Please note that wholesale delivered 13% sales growth over the second half of the year and we currently believe…

Richard Hayne

Analyst

Thanks Frank and good afternoon everyone. Today, I will speak to our fourth quarter results, talk about the macro business environment and then finish with how we planned to navigate in this climate. Let me begin with a fourth quarter overview. I would characterize results during this year's fourth quarter especially the holiday season as both disappointing and highly unusual. Total company comparable sales were flat for the quarter. But within the quarter two distinct periods appeared. Comps were up nicely in the month of November. All three brands enjoyed a fantastic start of the holiday season by driving double-digit comp sales gains on both Black Friday and Cyber Monday. Things were looking very good. Then came December, store traffic and overall demand in North America at all three brands evaporated for several weeks at the beginning of December. More normal demand returned only as Christmas and Hanukkah drew near. Demand remained normal immediately after the holidays but fell back again once the New Year began. I can't recall having ever seen a quarter with such wild and wide fluctuations. And well all three brands experienced the same sales curve the amplitudes were different. I will provide some color on these differences starting with the Urban Outfitters brand. The Urban brand reported a plus 2% comp with both North American and European groups reporting positive comps. In North American sales benefited from strong improvement in the men's apparel and accessories categories continued strength in the eminent and beauty and slightly positive comps in the women's apparel offering. Partially offsetting those gains were weak sales in women's accessories in home categories. Accessories suffered from under performance and cold weather related product and the home category was impacted by lower demand for electronics, vinyl and books. Meanwhile the European group produced outstanding…

Operator

Operator

Thank you. [Operator Instructions] Your first question comes from Kimberly Greenberger with Morgan Stanley. Your line is open.

Kimberly Greenberger

Analyst

Okay, great. Thank you so much. I appreciate all the detail. My question is on inventory, I was a little surprised at the end of quarter inventory. I just thought with Free People down so much, and I think you mentioned Urban Outfitters had run low on some particular categories, that we might see an even lower level of inventory. So I'm wondering if you can talk about both the composition of inventory, where you are pleased with your inventory levels, and where you would like to see them, perhaps decline a little bit further. Thanks.

Frank Conforti

Analyst

Yes, Kimberly, this is Frank. Thank you for the question. So total inventory was up 2.5% at the end of the quarter. I just want you to keep in mind that that is largely driven by non-comp stores, so our square footage on a year-over-year basis is up 4.5%. So that is what is driving the total inventory increase. If you look at inventory on the comp basis for the retail segment our inventory is down 2%. So it is still south of where our sales growth came in for the quarter and largely is well controlled at each of the brands and we are comfortable with where the position is.

Operator

Operator

Your next question comes from Lorraine Hutchinson with Bank of America. Your line is open.

Lorraine Hutchinson

Analyst · Bank of America. Your line is open.

Thank you. Good afternoon. I wanted to follow up on the comments that you made about womens' apparel only up slightly at the UO brand, can you talk a little bit about where you lost momentum and where you see opportunities to turn that back into a contributor this year?

Trish Donnelly

Analyst · Bank of America. Your line is open.

Hi, Lorraine it is Trish. Thanks for your question. Yes, we started to see a slowdown. It is really just limited to the womens’ dresses category. You might remember it was a pretty significant contributed to last year’s business and we saw that also follow us into Q1. So at this moment in time that is the area that is not producing to our expectations. Now also at this point in time we are just starting to see some reads on spring products, and what is really exciting is our bottoms categories, denim and skirts and shorts are all showing really, really nice initial reads, which leads us into sort of this new era of separates versus dresses. So to [Dick’s] point earlier the team is nimble and the team is quick and we are chasing what we are seeing early reads on in order to mitigate the down trends in the dresses business.

Operator

Operator

Your next question comes from Adrienne Yih with Wolfe Research. Your line is open.

Adrienne Yih

Analyst · Wolfe Research. Your line is open.

Good afternoon. Dick, I wanted to follow up on your comment about kind of the deflationary environment, in your experience is the deflation that is happening now due to this lack of interest in new product or pure oversupply, and what are the habits in the consumer that need to change in order to stabilize this kind of pricing environment and demand, and then Frank, if you can just quickly talk about gross margin in Q1, should we be thinking about that pressure similar to the fourth quarter or sequentially getting better? Thank you very much.

Richard Hayne

Analyst · Wolfe Research. Your line is open.

Hi, Adrienne, this is Dick. I have to separate deflation existing over the entire product categories and the deflation that we are seeing at our brands. The lower AUS that the urban and Anthropologie brands are currently experiencing is really a mix issue and that mix is within categories and across categories. Dresses tend to be slightly higher ticket and both of those brands have dress sales that are below what the plans were. That is also true with some other categories like boots and a few other areas. Included then is the mix across categories. So we are seeing more sales in items from places like intimates and beauty, and that is driving some of the AUS problems. Then if you talk about overall deflation, I think deflation actually has been – in the apparel sector has been going on almost as long as I have been in this business. And so I don't expect it to change anytime soon. I do think the Internet is currently a contributing factor to that, but it is not the primary factor. I would say that the over saturation of apparel stores is the primary driver currently. Now the way what do we do to address that I think is the real important issue. Now there are two things, brand equity and scarcity. Building a strong emotionally compelling brand is one of the best ways and the other way is what we talked about in terms of velocity or – and that is holding back quantities so that you typically sell through them fast. And once you train people that there isn’t a lot around to be marked down in the future, they will tend to buy faster. So those two items, our brand equity and scarcity, are the best ways to address that deflationary environment. And now Frank you want to answer the second?

Frank Conforti

Analyst · Wolfe Research. Your line is open.

Sure. So I will answer – excuse me, and I'm sure others will have the same question. So based on our current view we do believe the first quarter could decline similar to what we saw in the fourth quarter, and that deleveraging gross profit margin would be driven by delivery and logistics expense due to increased penetration of the direct to consumer channel. Store occupancy, due to negative store comps as well as due to non-comp store costs, we are planning on opening 12 net new stores for the year, 11 of those occur in the first half of the year. So we have a little more heavier weight. We are a little more front-end loaded as it relates to our store opening in the beginning of the year. So it is a little bit more of a drag on margins and that gets better as the year goes on. And then lastly, there we could see some deleverage in IMU and higher mark-downs at both Urban Outfitters' and Anthropologie brands.

Operator

Operator

Your next question comes from Janet Kloppenburg with JJK Research. Your line is open.

Janet Kloppenburg

Analyst · JJK Research. Your line is open.

Good evening everyone. I was wondering if we could get a better understanding of the Anthropologie domestic business. It sounds like the European team has reconfigured the vendor making expense and is winning there and I am wondering if there are any learnings that can be extended to the domestic business and if you see that the apparel side of the business improving in the near term or whether that is a back half scenario. And just Frank on the SG&A did you say up 5% for the first quarter and the year or just for the first quarter, how should we be thinking about the year? Thank you.

Frank Conforti

Analyst · JJK Research. Your line is open.

So, Dick asked me to take the SG&A question first Janet if that is okay. This is Frank. so right now our plans for the year is for SG&A to grow 5% and what would be driving that SG&A growth would be primarily focused on digital marketing and technology to continue to support our customer acquisition and experiences across all of our digital platforms. I will tell you that our SG&A could be slightly higher than that 5% in the first half of the year, and that is a similar issue as to what I talked about relative to store occupancy that could be driven by direct store related expenses supporting the 11 net new stores that we have opening in the first half of the year and considering that we only have 12 openings for the entire year, again we are going to be a little more front half loaded as it relates to direct store expenses within SG&A. Now I would pass it over to David on the Anthropologie question.

David McCreight

Analyst · JJK Research. Your line is open.

Hi, Janet. Yes, regarding Anthropologie apparel, it is specifically – the UK team has done an admirable job of understanding their marketplace and customer and adapting the assortment as Dick alluded to quite significantly. The North American team at Anthro has been working to learn more about the customer and clearly as Dick mentioned we have not done a good job of satisfying her with our interpretation of fashion. again, we believe this is largely our own execution primarily, and secondarily there could be macro issues, but we believe the changes we are making in the merchandising structural team, the design team additions that Meg has added, as well as working with [team] on tightening inventories and responding faster should help us increase our accuracy going forward. We do expect Q1 to be similar to Q4 at this stage and would hope to see improvements in the back half of the year as we continue to adapt and learn.

Frank Conforti

Analyst · JJK Research. Your line is open.

Janet, I might add to that on the Urban side of the business, the European team has done a great job as well, and there is a lot of learnings that are being transferred back and forth between the North American group and the European group. So I think that is very healthy.

Operator

Operator

Your next question comes from Paul Lejuez with Citigroup. Your line is open.

Paul Lejuez

Analyst · Citigroup. Your line is open.

Thanks. Dick I am curious out of the approximately 200 Urban and 200 Anthro stores that you have in the US, how many do you wish were larger versus how many do you wish were more smaller, if you could frame that for us and then Frank you mentioned something about an opportunity to reduce expenses, can you just talk about that a little bit, I might have missed a part of that. Thanks.

Richard Hayne

Analyst · Citigroup. Your line is open.

Okay, large format within Anthropologie I think when Dave and I talk about it we see the number maybe around the 30 to 50 mark right now. I don't know that we want any that are particularly smaller. There are going to be some Paul that will probably go away at some point over the next five years. Right now we have approximately 8% to 12% of the stores that are up for renewal each year over the next five years, and when we do those renewals we are looking for usually either rent concessions or some capital to do some renovations. When we do our pro formas to decide if we are going to re-up or not re-up we are putting in a continual decline in projected sales and as a result of what we believe will be continual decline of traffic and so these store has to pass the hurdle. If they don't I don't think we look at it with any degree of remorse if we have to close the store. So that's how we think about it. On the Urban side, we are still experimenting with the larger format stores. The Herald Square larger format store has been very strong and successful. We need to experiment more with some that are outside what I would call a very a typical case which is main in main in New York City. So that remains to be same.

Frank Conforti

Analyst · Citigroup. Your line is open.

Paul this is Frank. As it relates to the expense structure I was speaking specifically to Anthropologie and Free People and their new opening last year we do believe as we go in and enter through fiscal '18 that we have some opportunity to leverage our direct store related expenses there better on a year-over-year basis. We are primarily focused on executing an incredible high level of customer service taking some learning from those larger format store and ensuring that we met her needs and her expectations and fortunately we are very happy, very pleased with where sales came in at all of our larger format stores and now that we can take some of those learning around the customer experience. We do think that we can adjust our payroll slightly in those stores and begin to leverage those larger formats better as we travel through fiscal '18.

Operator

Operator

Your next question comes from Lindsay Drucker Mann with Goldman Sachs. Your line is open.

Lindsay Drucker Mann

Analyst · Goldman Sachs. Your line is open.

Thanks. Good afternoon everyone. I just wanted to ask you had talked about a number of initiatives to drive the business into next year and going forward. One of the areas you mentioned was logistics and speed to the consumer. I was hoping you could elaborate on ways that you are looking to drive on maybe delivery to the consumer through direct faster sort of what I assume. I would love to hear those details and how that might impact margins?

Frank Conforti

Analyst · Goldman Sachs. Your line is open.

Yes, I think driving faster, speed to market, is really only one part of the goal that we have set for really all the brands and the shared service folks. I think the beginning or the primary task is starts back in planning and we are trying to plan for faster turnover. So we want to bring in smaller groups of product so smaller initial orders and then sell through those faster and have hopefully from that better sales because there is more newness in the assortment, lower markdowns, but it also allows us to lower our overall inventories. So, in order to do that we are going to need more new styles because not every style that we will bring in with this lower volume is going to be a re-order item. So we need more design capabilities. We need more speed to market so that involves both the production group and the logistics group to bring it in faster in shipping and get it out faster to the stores or to the customers. So I think it's sort of across the board initiative that touches many people, many places and we are right in the middle of it. I think Free People really is in a good position right now because they have lowered their inventories, the furthest and the fastest so they did a great job. I know Trish and her group are adopting this system from planning and recede as we speak as is the Anthropologie group with David. So again, I can give you more offline color on it, but I think that's the [indiscernible] as I say.

Operator

Operator

Your next question comes from Brian Tunick with Royal Bank of Canada. Your line is open.

Brian Tunick

Analyst · Royal Bank of Canada. Your line is open.

Thanks. Good afternoon everyone. I guess the question was little on the store business for now. I guess two questions Frank, what would have occupancy deleverage look like in the fourth quarter without the impairment and on-store payroll or other variable cost what are you guys doing to manage the four-walls with these negative traffic trends and then the second question is on the UL brand obviously you had very low markdown levels in 2016 do you think you can build upon that in 2017 taking the first quarter out for a second?

Frank Conforti

Analyst · Royal Bank of Canada. Your line is open.

Brian, this is Frank and as it relates to the store spend model I can tell as traffic has declined over the last several years, we have been very disciplined and looking at structures and managing our expenses accordingly. I think there has been a few quarters where essentially we came in better than what we were originally planning for from our SG&A perspective and spoke about that case being due to effectively managing some of our store expenses down due to the lower traffic. As it relates to impairment we did incur approximately $4 million of impairment in the fourth quarter related to three stores one at Urban, and two at Free People and that was actually a slightly lower number than what we incurred last year where last year in the fourth quarter we incurred about $8 million of impairment and that was primarily related to Urban effort stores in Europe.

Trish Donnelly

Analyst · Royal Bank of Canada. Your line is open.

And in terms of the markdown rate at Urban Outfitter and looking back in 2016 I think one of the initiatives that Dick just talked about the whole key to market initiative going to allow us to do that and we look at some of the categories that are showing really nice positive trends like men's apparel, men's accessories, beauty, some of the women's accessories areas and intimate work, we are seeing that those turns obviously are helping lower the markdown rates. Right now the issue is really limited to the adjust category in women.

Operator

Operator

Your next question comes from Omar Saad with Evercore ISI. Your line is open.

Omar Saad

Analyst · Evercore ISI. Your line is open.

Thanks for taking my question. I wanted to ask about a shift you saw in Urban in the quarter and in holiday maybe little bit upon the branded side versus your own brand and effect that has on gross margin, does that change your mentality I think in the previous quarters you had talked about the importance of really having an exclusive and differentiated owned vertical products and inventory. Does that dynamic you think is temporary dynamic or does it change your kind of strategy around the mix between own brands and other company's brands?

Trish Donnelly

Analyst · Evercore ISI. Your line is open.

It is Trish. It is temporary dynamic in that branded fashion and right now there is fashion moment for 80s and 90s brands that our customer is clearly responding to. So we stay close to our customers. We watch the references that are important to them whether they are cultural or music and that helps us look at our own brand and supplement it with some of these other brands and brands has always been part of our revenues certainly not something that we are walking away from. And the brands that we do work with yes I mean exclusivity is still incredibly important.

Frank Conforti

Analyst · Evercore ISI. Your line is open.

So Omar I think one of the important things to understand there is an awful lot of the product that we are selling that has these third party brand names on them are exclusive to the Urban brand. So we can have both. We can have branded product but has to be exclusive.

Operator

Operator

Your next question comes from Marni Shapiro with The Retail Tracker. Your line is open.

Marni Shapiro

Analyst · The Retail Tracker. Your line is open.

Hey everybody.

Frank Conforti

Analyst · The Retail Tracker. Your line is open.

Hello Marni.

Marni Shapiro

Analyst · The Retail Tracker. Your line is open.

So, I am curious about one thing in Urban you said the tech is also a little bit in some of the books. I am curious about was that lack of newness in that area and I am curious what it looked like compared to last year you had a really big trend in coloring books in your store. So I am curious what kind of impact that had and then if you could just follow up on beauty. You have a really beautiful expanded assortment across the two brands and online little bit at Free People. Is there an opportunity to launch your own brands of beauty even if the customer doesn't realize its Urban Outfitter's beauty but something that you are doing on your own and creating the brand whether it's Free People or Urban?

Trish Donnelly

Analyst · The Retail Tracker. Your line is open.

Okay. So, Marni. Your first question about tech and if we saw the decline due to lack of newness a 100% accurate. Yes that's exactly where we saw the decline. So like everything else tech is fashion and bringing in units and as Dick spoke to the more than we can turn the product and give her newness the better off we are. So we did miss on that category. In the book category it's the same thing. Coloring books we basically introduced to the market everybody else – as soon as that happens we have to get out and think about the new and the next and we didn't do that as well in that category either and in terms of Beauty yes it's absolutely something that we feel really passionate about for an own brand standpoint and it's a strategy that we are working through.

Frank Conforti

Analyst · The Retail Tracker. Your line is open.

Hey Marni to add on to Trish's comment about beauty for the Anthro the team currently does have several brands that are selling as brands but are actually Anthro's proprietary brands and have been approached about two of them to look at other channels of distribution by outside parties. So like Trish has said, lots of opportunities for us to continue to take the learning in the space and continue to improve exclusivity and the margins in the space by growing as we get scaled.

Marni Shapiro

Analyst · The Retail Tracker. Your line is open.

Can you do Free People? It seems the most obvious believe it or not all the three brands for beauty.

Sheila Harrington

Analyst · The Retail Tracker. Your line is open.

This is Sheila, we definitely believe there is a huge opportunity within beauty for the Free People brand we are just getting a great deal of knowledge by our curation currently that will build on into the future.

Marni Shapiro

Analyst · The Retail Tracker. Your line is open.

Excellent. Thanks guys.

Frank Conforti

Analyst · The Retail Tracker. Your line is open.

Yes Marni I think it's fair to say that Free People has its own little twist on it rather than the Beauty like the other two brands are selling. I think it could be more centered around wellness than it is what a lot of people think of is traditional beauty.

Operator

Operator

Your next question comes from Oliver Chen with Cowen and Company. Your line is open.

Unidentified Analyst

Analyst · Cowen and Company. Your line is open.

Hi, this is Carney Wilson in for Oliver tonight. We just had a higher level question regarding category mixes across the brands over new few years, where do you see the apparel department penetration going by brand and could it become less than 50% Anthropologie and the new separately if you could brief us on any expectations for share repurchases throughout 2017? Thank you.

Dave Hayne

Analyst · Cowen and Company. Your line is open.

Okay. This is Dave. As far as Anthropologie is concerned I think there is certainly an opportunity, I think if you recall several years back when David was first talking about Home category he has always made the statement that the research would indicate that the Anthropologie customer that women in her 30s and 40s actually spends more money on Home than she does on apparel. So there is an opportunity for apparel given also all the other categories the Anthropologie brand is selling to dip below 50%. We are sort of let the customer decide that I think that's the way to do it. And right now I think we are in a situation where there is so much excess capacity of apparel that it's little difficult in some of the other categories there is not as much excess capacity and so I think it's naturally trending that way. I would hope overtime and this is a longer period of time that the apparel category would still stay front and centered.

Frank Conforti

Analyst · Cowen and Company. Your line is open.

Carney, this is Frank. As it relates to share buyback we just had our board meeting last week and we continue to evaluate our repurchase activity based on when we believe it's most appropriate given our cash needs and market conditions and as in the past we can tend to have some fluctuations on our repurchase activity which is actually you don't model in kind of the consistent number from quarter to quarter let us execute them hope that it will surprise you.

Operator

Operator

Our last question comes from Anna Andreeva with Oppenheimer. Your line is open.

Anna Andreeva

Analyst

Great, thanks so much, happy to have made it. I guess two quick questions to Frank I am not sure if you guys mentioned this but how should we think about gross margin performance for the company for the year and then secondly it sounds like Anthro improvement is now more back half levered but you guys think Urban can come positively here in 1Q. How quickly can your effect addresses in Home and accessories business there? Thanks so much.

Frank Conforti

Analyst

That's a lot of question. We will try to handle some of them. So I will start with gross profit margin. I mean for us to have a plan for the year right now I just think it's entirely too early second half of the year is a whole new season and we are chasing some stuff right now in the first half of the year and I just don't have a clear view yet on what our plans would be for the back half. As far as Anthropologie and Urban are concerned we do not make predictions about quarterly activity. As you asked the question I think is it possible then it certainly is possible. Right now the trends wouldn't suggest that either of them are going to comp but we do believe that sometimes the trend change as I said in my prepared statements about the November and December period. I think in general what we are seeing is in times of what I guess I would call customer demand or need we are seeing higher rise but times when it's in between those needs we are seeing lower lows. So how that plays out over quarter I really can't tell you. And I think that concludes our time and so I thank all of you very much for joining the call and I look forward to being with you again in about three months.

Operator

Operator

That concludes today's conference call. You may now disconnect.