Paul Arling
Analyst · B. Riley Securities. Sir, your line is open
Good afternoon and thanks for joining us today. We continue to leverage our incredibly strong foundation of innovation, customer service and effective operations. Over the past 2 years, we have purposely focused on enriching our product line and managing expenses. We have successfully increased sales of higher technology, higher margin solutions. Even in the midst of a sales headwind caused by the pandemic, we have effectively managed the unexpected. As a result, for the 9 months ended September 30, 2020, our gross and operating margins are the highest levels of profitability we have achieved in the last 10 years at 29.8% and 10.1% respectively. In fact, even with Q4 sales consistent with Q3’s, we are projecting to deliver a record fourth quarter bottom line, which we expect to translate into record EPS for the full year 2020. One of the pillars of our success is our commitment to innovation, which has yielded award winning technologies such as voice enablement of remote controls, our industry leading QuickSet platform and our highly integrated wireless chips. Over the years, we have delivered the technologies and products that power the majority of two-way voice-powered IP connected home entertainment platforms around the world. Our work to design, develop and integrate our control solutions on more platform continues as does our commitment to develop and bring to market the next generation technologies needed to power emerging entertainment and home automation control platforms. But I would like to share more details on the groundbreaking platforms we are preparing to introduce. For competitive reasons, our customers prefer to keep their projects confidential. One recent public announcement that exemplifies our work came from Liberty Global, one of the world’s leading video, broadband and communications companies with over 11 million customers in Europe. Having a long-term collaborative relationship, Liberty Global chose us for our proven technology, high quality and shared commitment to sustainability. The majority of the advanced technology projects in development are designed with our proprietary QuickSet platform to improve the user experience. Next generation devices offer automated setup, ease of everyday use and voice-driven control to enable consumers to search for content across all entertainment platforms from a single device. This is noteworthy, as convergence continues to be the underpinning trend in our industry. The number of people watching video just keeps growing as does the number of hours that they are watching video. Everyday consumers have more content available from on-demand libraries, over-the-top video streaming apps, live TV streaming and linear TV broadcast. They also have increasing sources of content with major cable entertainment, content and technology brands that are spending billions of dollars to continue to expand their presence. While some of the new streaming service providers are adding linear TV services, traditional cable and satellite operators likewise are creating hybrid platforms that integrate their linear TV with their own video on demand as well as popular over-the-top services. Major companies in the home entertainment space are moving in this direction for one simple reason. This is the type of platform that consumers want. They crave an easy way to choose from an almost infinite array of options and to get to what they want to watch quickly and easily. They want to watch their favorite sports team play live tonight followed by binge watching a favorite show on Netflix, Peacock, Apple TV+, Disney+, Hulu, Prime or another service. Other changes in home entertainment are even more dramatic, a substantial amount of technology development is aimed at altering how people watch television, which will modify who our customer is. As noted, we are working on confidential designs for new and existing relationships. We believe this is just the beginning of our next phase in the market evolution and UEI is well-positioned to capture these new opportunities and grow by delivering the overall control experience. In the coming weeks, months and over the next year, we will provide more details on these exciting new developments. Regarding market pressures, we continue to leverage our strengths to manage external challenges. For the past decade, we have been discussing cord-cutting and its potential impact to the video service provider industry and our business. On our last quarter’s call, we discussed in detail the components of subscriber changes. We outlined that during the pandemic, there have been fewer terminations or lower subscriber churn. However, due to operator and consumer reluctance for professional home installation, there have been even fewer activations resulting in net subscriber declines, particularly for operators without self installation capabilities. Also, well before 2020, operators began shifting two self-installation systems because they are less expensive than those that required truck rolls and they offer a better consumer experience with an easy plug and play set-top box, send them the mail, no appointment needed. The pandemic is simply accelerating the march to self-installation powered by QuickSet. New home entertainment architectures however can take 6 to 18 months for our customers to design, build and refine. So, while this change continues and is inevitable, it takes time. As adoption increases and drive sales growth, these more complex systems also carry higher ASPs. Further, regardless of the content delivery platform set-top box, streamer stick or smart TV, the big screen TV remains the predominant viewing choice and consumers continued to need an advanced controller. UEI has long been the global industry leader in control technology for these different device types and over the years, our differentiation from competitors has further widened. UEI has anticipated that the convergence among home entertainment devices of all kinds will lead to growth in home automation as well. As mentioned earlier this year, a major telecommunication provider has selected Nevo Butler, as its branded voice-enabled digital assistant for blending entertainment and smart home control. We are on track to deliver this solution into select markets early next year. In summary, we are actively working with many of our existing and new customers from video entertainment, consumer electronics, home automation and hospitality to bring new products and services to market. The products are at various points in the development cycle and give us confidence in our long-term growth and sustainable profitability. I will now turn the call over to our CFO, Bryan Hackworth for a review of the financials. Please go ahead, Brian.