Paul Arling
Analyst · Dougherty Securities. Your line is open. Please go ahead
Good afternoon and thanks for joining us today. Over the past 35 years, our dedication to innovation, customer service, and effective operations has built UEI into a market leader with a strong financial foundation. Today, we continue to develop industry-leading technology and leverage our strong leadership position, supporting our customers now and paving the path for our profitable future. I'll elaborate more on our expanding opportunities in a moment. First, regarding the second quarter of 2020, financially, we performed as expected. Revenue was $153 million with EPS of $0.89, reflecting our initiatives to become a more profitable company. As a result for the six months ended June 30, 2020, EPS reached the highest in the history of UEI at a $1.70. Our long-term growth opportunities remain unchanged. That said, COVID-19 continues to impact near-term demand, primarily with our traditional home entertainment and security customers. Due to the pandemic, their ability or willingness to install hardware in consumers' homes, whether it is to establish new service or to upgrade premise equipment has been disrupted for the time being. Ironically, this near-term pressure is creating long-term benefits. Customers are reenforcing or initiating advanced product development, including self-install and voice capabilities, which gives us confidence in our long-term growth and profitability. To be fair, we have been referring to our core market as subscription broadcast for many years and that has led many to view our channel as being predominantly comprised of the traditional cable and satellite operators that have driven the growth of video entertainment consumption and millions of consumer homes around the world for many decades. Today entertainment content is no longer found exclusively at the end of a co-ax cable. The introduction of on-demand libraries, video streaming apps, live TV streaming and linear TV streams can be found at the end of any network-connected device. This is more true today than ever before. In 2020 alone four major new video entertainment services were introduced by major cable entertainment content and technology brands. Backing these services are billions of dollars of content creation spend to ensure uniqueness in their offerings and to appeal to the billions of consumers that enjoy their content. Still to this day, video consumption measured by hours of viewing time is dominated by the big screen TV with most of the video content being delivered either by a set-top box, over the top streamer stick or access directly via a smart TV. Furthermore, the lines defining content sources have blurred. For several years now, traditional cable and satellite operators have added over-the-top services to their hybrid platforms, while over the top streaming services traditionally defined by their large video-on-demand libraries have added linear TV to their offerings More importantly, from UEI's perspective; all these video entertainment providers, whether they be traditional content aggregators such as Comcast and Dish, consumer electronics brands such as Sony, Samsung and LG or technology companies such as Google are expanding their offerings across more than one of the key video consumption platforms, television streamers and set-top boxes. To deliver content to as wide an audience as possible. This is essentially creating a growing list of new projects with existing and new customers for UEI today and into the future. While we cannot discuss many of the customers that we are actively developing products and technology for, we are excited to see the changes that are happening right now in home entertainment. Additionally, I think it's important to review of a couple of major trends in our industry and our strategy to capitalize on these trends. The first one is the inevitable trend toward advanced IP-enabled voice-driven systems that combine live or linear content with subscription video on demand or over-the-top services. These new systems are exactly what today's consumer wants. The average American consumes almost six hours of video per day from both live TV subscriptions, as well as services such as Netflix, Amazon Prime, Hulu and YouTube. What consumers want is an easy way to choose from a seemingly infinite array of choices and get to what they want to watch quickly and easily. They want to watch their favorite baseball team play live tonight, followed by binge-watching a favorite show on Netflix, or another service. These advanced IP-enabled voice-driven systems have already been introduced by some leading companies using our technology with great success. But there are more to come from both traditional customers as well as some exciting new ones with whom we are working. This is important because our business is driven particularly now and into the future by this upgrade cycle rather than the much more closely reported and followed subscriber numbers. Another relevant trend that has been more recently reported by the media is subscriber loss or as some have characterized it cord-cutting. I think it's important to take a step back and explain a few terms. Churn or terminations measure how many customers disconnect during a given period. Activations represent the number of new customers who have been added during that same period. The net change, which is now the most widely reported figure represents both elements of subscriber change, that is churn plus activations. As many of you are aware, churn has been a part of the industry since the very beginning. Activations or new subscriber ads often offset the churn number that an operator experiences. Data from the last few quarters however would indicate that the net subscriber loss has to do more with lack of activations that it has with an increase in churn. In fact, we are seeing evidence at some operators that churn has actually lowered slightly. In many cases, the lack of activations has been driven by operator policies that restrict new installations due to the risk of COVID to their installers, while in other cases, consumers are reluctant to allow installers in their homes. Either way, the decline in subscriber count at traditional operators is in part, driven by a decrease in professional installations and hence new activations. As we have mentioned previously, our increasingly popular QuickSet feature, which is enabled on many of the new advanced platforms offers our customers a greater potential for a self-install system, while also helping to lower the overall install cost. This in combination with a lack of live events such as sports, which has led many operators to experience a significant decline in new connections which in turn leads to a lower demand for our entertainment control solutions. We anticipate that demand will pick up again as soon as live TV events, operator promotions and new in-home installations restart. Further, as time progresses, new advanced Quick Set enabled systems will replace traditional platforms, thus eliminating the need for professional installation. Regarding the near-term outlook, however, we believe our video entertainment business is for the large part affected by what we see as these temporary challenges. Despite the effects of the pandemic, industry trends are yielding solid prospects. Consumers are captivated by the idea of an all-encompassing voice-enabled smartphone platform to make things easy. They want to simplify access and control of content and services from one spot including content from traditional linear TV, streaming apps, hardware platforms that connect them such as TV, speakers and set-top or streaming boxes as well as the growing list of Smart Home devices applications and services. This concept is becoming more mainstream in the U.S. where some of the larger providers with scale have invested in platform development along with us. However, it is important to note that globally there are many providers who are still in development of their next-generation platform. Many don't have internal engineering teams and will choose to outsource their platform architecture solutions. Whatever their path, there is no doubt these advanced platforms are coming and they will utilize sophisticated voice-enabled control clearly our specialty, all of which continues to fuel the long-term opportunities for our technology. In 2019, we also introduced Nivo Butler, our Smart Home Hub with built-in voice assistant that unifies entertainment and home automation with access and control. While we continue to evolve the platform of new features, we are excited to announce that we have secured a leading telecommunication service provider who will be our first customer to deploy our Nivo Butler platform. We are also actively engaged with other brands in the professional security and hospitality markets that are considering our turnkey Nivo Butler platform or its ingredient technologies to integrate into their platforms. There is certainly cause for optimism, especially as these channels emerge from the temporal effects of the COVID pandemic. We will have more to share on these projects as the year goes on. Regarding Quick Set and QuickSet Cloud, we continue to see growth on our cloud-connected services fueled by an expanded set of smart home features and a wider penetration of our technology into smart TVs, advanced set-top boxes and smart speakers. Additionally, our product and development teams are partnering with multiple customers in developing next-generation products across all our entertainment and connected home product categories. We expect they will be announced and begin shipping in the next few quarters. I'll now turn the call over to our CFO, Bryan Hackworth for a review of the financials. Please go ahead, Brian.