Chris Cartwright
Analyst · JPMorgan. Please go ahead
Thank you, Aaron and good morning, everyone. I'm pleased to report that TransUnion delivered another strong quarter. As we take you through the results, you'll see consistently good performance across segments, most verticals in geographic markets on both the top and bottom lines. As we typically do, we're letting our quarterly outperformance flow through into our full-year outlook and are further raising both revenue and adjusted EBITDA expectations slightly beyond that, reflecting a more bullish view of the second half. I will walk you through all of these points in detail a bit later. We will also talk to you about the strength of our cash flow and how we use that to fund attractive internal projects, make strategic external investments and an acquisition, while also prepaying a $100 million of debt. Our results this quarter, again, highlight the power of the TransUnion portfolio, a theme that we've discussed many times, and it continues to be one of the defining characteristics of our Company. Our growth remains balanced and diversified, driven by industry-leading innovation and decisioning capabilities. This combination enables us to deliver relative outperformance, above our underlying markets for the long term and through business cycles. As the new CEO for over two months now, I want to spend some time talking about how we will continue to deliver this outperformance in the next phase of TransUnion's evolution. First though, I think it's important to emphasize all that's not going to change TransUnion. We've got a very solid strategy for innovation and creating value in the marketplace. And we've demonstrated that over a significant period of time, our strategies and approach will not change. The financial commitments that we had laid out at our Investor Day in March, are also not changing. However, some things will necessarily evolve as we stay keenly focused on maintaining our industry leadership. We've already made some important evolutionary changes, that frankly, probably would have happened with or without a change at the very top of the organization and that are just natural response to market dynamics and competitive pressures, as well as where we see opportunities to serve our clients better. To that end, we've made some adjustments to the executive team of TransUnion. Now having won a majority of the USIS segment and global product development, for much of my tenure here, I had a good perspective on how we can sharpen our focus in several critical areas going forward. Increasingly, some of the functions within the U.S. business were becoming global in nature. For instance, we were sharing IP capabilities and product functionality across our geographies, wherever it made sense. To address these opportunities, we've divided the product development and operations roles in the U.S. into two distinct global responsibilities. TransUnion now has a Head of Solutions globally, Tim Martin. He is a talented operator that came out of our U.S. business. We should think about his role as similar to say, category of management at a consumer packaged goods firm or a leadership over the various software applications within an integrated software business. There are certain solutions within our portfolio that have value to customers across most of the markets that we serve. We've already demonstrated best-in-class diffusion of innovation and IP. Tim's mission, is to even more aggressively and strategically, develop our solutions for the common needs of those markets and then push the solutions out across the 30 plus geographies in which TransUnion competes. The other change relates to creating a Global Operations role, which we filled with a member of our outstanding leaders, Dane Mauldin. This is really a next-step evolution for us to build from our leadership and innovation, technology and sales force effectiveness. We have almost doubled in size from just 2014 through 2019. We have to ensure that our operational practices and our platforms evolve appropriately to properly serve our customers over the life of their relationship with the Company. Now there are many ways to get better at doing this. We can continue to improve the efficiency of the organization, we can automate and reengineer the internal workforce that aren't as crisp as we would like. We can think about the work that we do and where it can best be executed across the various geographies in which we have a presence. All of that is just scratching the surface. There are a myriad number of opportunities to continue to improve our operational excellence. Now these changes don't represent a dramatic point of departure, but rather a fine-tuning with an eye to consistent organizational innovation to pair with our highly successful solutions in order to maintain our industry leadership position. The clear conclusion is that we don't stand still. We are not complacent with the excess that we've had. We will always press forward and aggressively pursue the best possible actions to drive long-term success and performance at TransUnion. Now on to our U.S. Markets. One of the change that we've made as we backfilled my role with Steve Chaouki, who has very successfully managed our Financial Services vertical, was to change the segment name from USIS to U.S. Markets. While this sounds like semantics, it's actually an important reflection of the broad array of attractive markets that we serve in the US. This includes the three largest vertical markets that we have spoken about frequently, financial services, insurance and healthcare. It also includes some smaller markets like collections, rental screening, and the public sector, that we've occasionally discussed. And it includes a broad array of smaller high potential markets in various stages of development. Collectively, we refer to those as our diversified markets business. Our diversified markets represents a collection of high-quality businesses that effectively leverage the core data and capabilities of TransUnion. For instance, we have a strong investigative services business that leverages the TLO asset and other TransUnion data. We also built outstanding telecom position and have recently taken leadership in this market through some significant customer wins. In a similar vein, we've had a small, but relatively fast-growing digital marketing business for several years now. We're placing a greater focus on this area and carving out an appropriate, attractive niche in the vast landscape of digital market. We refer to it as our media vertical and we have a top-notch, highly seasoned leader with decades of industry experience spearheading our efforts. We recently bolstered our position in this market with the acquisition of TruSignal, which provides both valuable [Technical Difficulty] technology, as well as an influx of quality industry talent. TruSignal as a platform that can rapidly generate custom audiences or pre-screened groups of consumers for our customers to enable their online marketing efforts, so when a client has a target audience that they would like to reach online, we can help make that match and then append other valuable data to round out the segmentation and make their targeting more effective. This is a foundational platform on which we can build additional solutions, that leverage our technology, matching and linking logic along with our data. So what can this look like for TransUnion? Well, as you know, we've had a tremendous amount of information about individuals and we are very good at matching and linking that data accurately to them, even in the online environment. That will allow us to help market -- marketers target consumers with specific ads. We can also help e-commerce players customize their service [Technical Difficulty] that they apply to a client, because they will know exactly who that individual is. The more salient takeaway about U.S. Markets in the broad is that we have a long-term, well-conceived game plan for delivering sustained, diversified and attractive growth. So that provides a good segue to discussing the second quarter performance of the U.S. Markets. Overall, it was a very good quarter, highlighted by a significant reacceleration at our Financial Services vertical, behind better market conditions; innovation growth and the gradual benefits of some share shift. We continue to expect the vertical to deliver high-single digit organic growth for full year and we're well-positioned to deliver that as all these factors should persist over the next six months, along with an easing of our year-over-year comparisons. Of note, we continue to see a long runway of growth with our industry-leading trended data products, CreditVision and CreditVision Link. CreditVision Link in particular is delivering very strong growth. More, more vendors are coming to appreciate the value of incorporating alternative data for making better and smarter decisions, while expanding their universe of potential borrowers. The pipeline for both of these products is strong as it's ever been, especially with large credit card issuers showing increased interest. I'd also point out that the composition of the pipeline is telling. It's fairly split between renewals, which reflect strong customer satisfaction or solutions and new business opportunities. Another area where we continue to see real success is around client engagement, leveraging our world-class analytic capabilities. Now, we've spoken to you in the past about our Innovation Lab, which provides customers with an onsite, highly focused venue for immersive customer analytics ranging from credit risk management to fraud mitigation to prospect marketing. In each case, we were able to reduce cycle time from months to literally hours by utilizing our analytic capabilities and a vast array of traditional and alternative TransUnion data assets, as well as appended third-party data in some cases. Clients have included everyone from start-up Fintechs to top-tier card issuers to large banks with a number returning for multiple engagements. Innovation Lab has been used to build complex strategies in auto finance, personal lending, home improvement and credit cards. This is the sort of capability that helps TransUnion distinguish itself in the marketplace, strengthens our relationships and brings valuable near real-time solutions to our customers. Now, with [Technical Difficulty] verticals, we saw another very strong quarter in insurance driven by solid underlying market conditions and the continued penetration of our innovative products. These include DriverRisk, the National Driving Record Solution; trend and scores for underwriting; a fast growing position in life insurance underwriting; and industry-leading investigative solutions. An another important factor in our performance is that our renewals remain very strong, reflecting the differentiated customer benefits of our solutions. We also saw healthcare growth accelerate as we lapped a customer consolidation from last year and are benefiting from a renewed focus on sales execution and go-to-market effectiveness, as well as the benefits from our recent acquisitions of HPS and Rubixis. Importantly, our sales pipeline continues to grow nicely, setting us up for a solid finish to the year and a good 2020. Once again, for 2019, we expect organic revenue for this vertical to grow mid-single digits. Now, shifting gears to our International business, we had again, another very strong quarter. As usual, the growth was broad based and generally well above the underlying markets in which we participate. India remains a highlight with the very strong market growth, coupled with our broad range of solutions and fast-growing adjacencies. We, again, delivered double-digit constant currency revenue growth in Latin America with our two largest markets, Colombia and Brazil, leading the way. Canada continued its strong multi-year growth trajectory, leading the market with innovation, while also building attractive adjacencies in insurance, public sector and direct-to-consumer markets. We were very pleased with [Technical Difficulty] growth in our UK business, despite tougher comparisons driven by some one-time business in the year-ago quarter. This is a testament to the reconstituted leadership team that's come together very quickly to execute our go-to-market playbook and leverage the strong assets that we acquired with Callcredit. Now during the second quarter, we launched CreditView Dashboard, our leading consumer platform and also TrueVision, the UK name of our trended credit product. It's now in the market for client testing and with a full product launch planned for the fourth quarter. Both of these solutions should have a positive impact on the growth in 2020 and beyond. At the same time, we'll continue to shift other innovative products to the UK to help drive strong above-market growth over the longer term. Given the momentum we've generated in the UK, we expect constant currency revenue in the third quarter to increase to high-single digits and double digits in the fourth quarter. Shifting to Consumer Interactive. This past quarter saw strength in both our direct and indirect businesses. Growth in indirect was driven by increased enrollments from many of our partners, which is translated to revenue growth for us. As we support our partners' growth, we empower more consumers with tools and solutions to better understand and manage their credit. In addition, we deliver new products to several partners during the quarter, providing incremental value to them and further contributing to the growth we saw. In our direct channel, consumer interest in credit management and identity protection remained strong and our analytics-driven marketing strategy has been able to take advantage of these favorable market trends. We continue to focus marketing efforts in areas that deliver efficient returns, and these efforts have proven effective for growing revenue within the direct business. While this wraps up my discussion of our businesses, I'll now turn the time over to Todd, who'll walk you through our financial results and outlook. Todd?