Chris Cartwright
Analyst · Baird. Please go ahead
Thanks, Jim. Like you, I believe the best of TransUnion is still to come as we continue to leverage the unique data assets and capabilities in our company. I'm confident that we're well positioned to deliver attractive top and bottom line growth in 2019 and beyond. As Jim pointed out, the power of TransUnion's portfolio allows us to weather challenges and consistently deliver top-tier results. We saw that again in the first quarter as very strong International and Consumer Interactive performance helped offset some temporal issues in USIS. So let me start there with USIS. As you know, we've consistently posted double-digit organic revenue growth in our largest segment. However, much as we expected, the first quarter was slower than we're used to due to a confluence of circumstances that were short term in nature and have already improved as we've moved through the month in the first quarter. So the first piece to consider is that the division faced a very difficult comparison to the first quarter of 2018 when organic revenue growth grew 16%, which is one of the strongest quarters this segment has delivered as a public company. So we knew that the comparable would be tough, and we guided you on this in our last call. Second, as we also previewed on our last earnings call, the mortgage market has deteriorated significantly since last year, putting stress on the financial services vertical. Recent comments from a number of large banks indicate that they saw originations decline substantially year-over-year. And sequentially, they were down in the mid-teens. However, and most importantly, though, the mortgage market picked up considerably late in the first quarter as the Fed changed its interest rate posture and signaled that it would not be raising rates for the remainder of the year. Now more broadly within financial services, which was also comping against its strongest growth quarter of the year, we saw customers early in the quarter pull back on their marketing activity after the stock market correction in the fourth quarter of 2018. They were likely waiting to see what sort of momentum the U.S. economy would have and what trajectory we would see with interest rates. Sentiment entering 2019 was generally cautious, and our customers reasonably slowed some of their marketing programs. The good news is that lending activity accelerated in the month of March and has continued into the early part of April, suggesting a great level of confidence from our customers as we head into the second quarter. Indeed, we have heard the same sentiment expressed by large customers during this earnings season today. Another point that gives us confidence in our 2019 plan and the longer-term outlook is the innovative solutions at TransUnion such as CreditVision and CreditVision Link, our industry-leading trended credit and alternative data solutions. We continue to see significant opportunities with a robust pipeline. To illustrate this point, in the first quarter of 2019, our pipeline for financial services and insurance these two products is building in total revenue, with the contract win rate being double where it was a year ago in the first quarter. Putting all this together, we continue to expect our financial services vertical to grow organic revenue in the high single digits for the full year. Now turning to our emerging verticals. One of the real bright spots was insurance, which had a very strong first quarter and is well positioned to continue to deliver good performance. Growth was balanced across new customer wins, new products and solid underlying market conditions. For instance, we signed meaningful new business with a large carrier on the strength of capabilities acquired with eBureau. And we also have our first customer in full production with our National Driving Record Solution, and the pipeline looks very promising for this product. As we've discussed on previous calls, we continue to see incremental opportunities in the insurance pipeline for trended data and alternative as well. Also, TLOxp and Driver's Risk Solutions are building momentum in this vertical. In other words, all of the elements that have driven the business in recent years are in place as we move through 2019 and set us up for success for many years to come. Now this strength was partly offset by weakening collections market, and that vertical declined again in the quarter compared to growth in the first quarter a year ago. While this is certainly a headwind, it is also an indication that the U.S. consumer and the economy remain healthy as default rates are still relatively low compared to their historical levels. Now turning to our health care vertical, which was lapping both a second quarter of 2018 customer consolidation and their strongest quarter growth for the year, we anticipated this situation in our plan and we previewed it on our last call. So while the first quarter had its challenges, the rest of the year should look stronger as we see easier comparisons in the anniversary of the customer consolidation. The acquisitions of iovation, HPS and Rubixis will flip to organic in the second half of the year, providing another growth catalyst as they're all expected to grow faster than the base business. And importantly, our flow of new contract signings continues to be good, further setting us up for much better results in health care this year and beyond. Putting this all together, we continue to expect stronger results in financial services and health care over the next three quarters, which then implies the same for total USIS as those two verticals together are about two thirds of the segment revenues. We continue to be highly confident that USIS will deliver high single-digit organic revenue growth for the full year. Clearly, our first quarter performance in USIS is not consistent with past results or more importantly, with our view of the future growth of the segment. We knew we'd have a slower start to the year. We planned for it, and we are just about where we thought we'd be with nine months left to go in the year. As I move on to our other two segments, I think it's worth reiterating my earlier point that there is a real and valuable portfolio effect within TransUnion. Our consolidated results were very good this quarter for exactly that reason. Just as there have been times when the strength of USIS helped drive the total company if there was a headwind or two elsewhere, we're seeing the exact same benefit this quarter with terrific results in International and Consumer Interactive. Let’s tackle International first. Results were strong across the board as we continued executing our international playbook of client engagement, new product, diffusion and focus on attractive adjacencies. We were deploying this approach around the world and with great success. Look no far within India where we certainly benefit from a robust market. However, we've consistently and meaningfully outgrown the market, and in the first quarter, clearly saw that play out with 51% constant currency revenue growth. The first quarter should be the largest year-over-year growth rate for India in 2019. There are a few reasons for this. First, we rolled out our global platform for commercial in a score in late 2017 and have seen revenue generation ramp nicely since. This solution has been very successful, and the year-over-year growth in the first quarter is significant but will taper off as we move through the year and comparisons are more normalized. The other point I'd make is that we saw some favorable timing in batch revenues and the direct-to-consumer business that likely won't recur later in the year. So sequentially, India won't continue to be quite as strong as it was in the first quarter, but we would still expect it to show growth rates more in line with what we saw over the past several years, which, of course, were outstanding. The takeaway here is clearly that we're very well positioned in one of the most exciting and dynamic markets in the world. We're also seeing strong results in other regions like Canada, Latin America and Asia Pacific, which all delivered outstanding revenue growth in the quarter. Canada has the most evolved execution of our growth playbook with products and adjacencies that are closest to the very broad portfolio we have in the U.S. In Latin America, the single largest market is Colombia, and we had a very strong quarter there. Since we acquired the business three years ago, we've implemented more and more of our playbook and we're seeing revenue growth progressively accelerate from the already attractive rates. In our Asia Pacific region, I'd call out the Philippines, which was a greenfield business we established in 2011 and is currently the only bureau in that market. Again, by executing our playbook, we've been able to deliver very strong growth. And in the U.K., where we are making very nice progress with each dimension of our approach, we saw local currency revenue pick up compared to the fourth quarter. At the same time, we're on track to launch CreditView and TrueVision, the name of our trended credit offering in the U.K., around the middle of 2019 while also investing in our organization and technology platform. In short, on plan as we fully integrate the U.K. into TransUnion and begin to fully execute our growth playbook. This sets us up for a solid year in the U.K., with double-digit constant currency revenue likely coming through in the back half of the year. I would point out that in the second quarter of 2018, the U.K. had some onetime business, which will pressure the comp, so expect revenue growth to be slightly lower than the first quarter. Moving to Consumer Interactive. We had another good quarter with strength in both our direct and indirect businesses. CreditView continues to be a compelling value proposition for financial institutions, contributing to strength in our indirect channel. One highlight for indirect in the quarter is that the first quarter is tax preparation season, and our partner, Intuit, has been offering a free credit score to its customers at the end of the tax filing process. On the direct side of our business, we continue to see a heightened level of consumer interests, and we've increased and focused our marketing program to reach these consumers. Consumers in the market for credit products like cards and loans are recognizing the value and the utility of the features we provide in our paid services. The results have been good with nice revenue growth and improved retention rates. Also in the first quarter, we launched a new product for our direct customers called CreditCompass, which is now a part of the TransUnion Credit Monitoring and provides specific, actionable steps that empower consumers to achieve the credit score they want over a period of up to 24 months. It creates an individualized plan by assessing a consumer's personal credit data as well as data from millions of real credit experiences of Americans who successfully improved their credit health in similar situations. This is another way we are empowering consumers to make smarter financial decisions. So this wraps up my discussion of our business segments. I'll now turn the time over to Todd, who will walk you through our financial results and outlook. Todd?