Earnings Labs

TransUnion (TRU)

Q1 2019 Earnings Call· Tue, Apr 23, 2019

$70.05

-1.62%

Key Takeaways · AI generated
AI summary not yet generated for this transcript. Generation in progress for older transcripts; check back soon, or browse the full transcript below.

Same-Day

-0.60%

1 Week

+1.32%

1 Month

-4.29%

vs S&P

-0.62%

Transcript

Operator

Operator

Good morning and welcome to the TransUnion 2019 First Quarter Earnings Conference Call. [Operator Instructions] Please note this event is being recorded. I would now like to turn the conference over to Aaron Hoffman. Vice President of Investor Relations, please go ahead.

Aaron Hoffman

Analyst

Good morning, everyone, and thank you for joining us today. On the call today, we have Jim Peck, President and Chief Executive Officer; and Todd Cello, Executive Vice President and Chief Financial Officer. Chris Cartwright, the President of our USIS segment is also on the call today. In November, Chris was named Jim's successor effective May 8 of this year. We’ve posted our earnings release and slides to accompany this call on the TransUnion Investor Relations website. Our earnings release include schedules which contain more detailed information about revenue, operating expenses and other items, including certain non-GAAP financial measures. Reconciliations of these non-GAAP financial measures to their most directly comparable GAAP measures are also included in these schedules. Today's call will be recorded and a replay will be available on our website. We will also be making statements during this call that are forward-looking. These statements are based on current expectations and assumptions and are subject to risks and uncertainties. Actual results could differ materially from those described in the forward-looking statements because of factors discussed in today's earnings release, in the comments made during this conference call and in our most recent Form 10-K, Forms 10-Q and other reports and filings with the SEC. We do not undertake any duty to update any forward-looking statement. So with that, let me turn the time over to Jim.

Jim Peck

Analyst

Thanks, Aaron. We started the year with good results, allowing us to raise guidance for the full year. We achieved these results in spite of facing our most challenging comparisons for the year and some choppy market conditions in financial services. Chris and Todd will walk you through the specifics. But you're, again, seeing the power of the TransUnion portfolio to deliver top tier results. The growth continues to be balanced and diversified as well as driven by industry-leading innovation and distinct capability. As I've highlighted over the past four years, TransUnion not only participates in a dynamic growing marketplace for data and data-driven solutions, but we have established ourselves as a top player in the space. We ultimately occupy a special place by both enabling consumers to create a better financial situation for themselves and providing our customers with unique value-added solution. Underpinning this position is world-class innovation, consistent execution, attractive vertical in geographic markets as well as unique capabilities. Together, these make TransUnion a sustainable growth engine, one that is able to deliver relative outperformance above our underlying markets for the long term and through cycles. As you've seen since our public offering in June of 2015, TransUnion has been the consistent leader in the marketplace, and that had resulted in similarly consistent financial outperformance. I have no doubt that our future is every bit as bright and that TransUnion will continue to lead this industry. Now I'll turn the call over to Chris and let him walk you through the businesses. Chris?

Chris Cartwright

Analyst

Thanks, Jim. Like you, I believe the best of TransUnion is still to come as we continue to leverage the unique data assets and capabilities in our company. I'm confident that we're well positioned to deliver attractive top and bottom line growth in 2019 and beyond. As Jim pointed out, the power of TransUnion's portfolio allows us to weather challenges and consistently deliver top-tier results. We saw that again in the first quarter as very strong International and Consumer Interactive performance helped offset some temporal issues in USIS. So let me start there with USIS. As you know, we've consistently posted double-digit organic revenue growth in our largest segment. However, much as we expected, the first quarter was slower than we're used to due to a confluence of circumstances that were short term in nature and have already improved as we've moved through the month in the first quarter. So the first piece to consider is that the division faced a very difficult comparison to the first quarter of 2018 when organic revenue growth grew 16%, which is one of the strongest quarters this segment has delivered as a public company. So we knew that the comparable would be tough, and we guided you on this in our last call. Second, as we also previewed on our last earnings call, the mortgage market has deteriorated significantly since last year, putting stress on the financial services vertical. Recent comments from a number of large banks indicate that they saw originations decline substantially year-over-year. And sequentially, they were down in the mid-teens. However, and most importantly, though, the mortgage market picked up considerably late in the first quarter as the Fed changed its interest rate posture and signaled that it would not be raising rates for the remainder of the year. Now…

Todd Cello

Analyst

Thanks, Chris. As usual, for the sake of simplicity, all the comparisons I discuss today will be against the first quarter of 2018 unless noted otherwise. So let's start with the income statement. First quarter consolidated adjusted revenue increased 16% on a reported basis and 18% in constant currency. Adjusted revenue from acquisitions contributed approximately 12 points of growth in the quarter. This was related to the 2018 acquisitions of Callcredit, iovation, HPS and Rubixis. The lack of incremental credit monitoring from a breach of a competitor was about a one point headwind in the quarter. As a reminder, we are receiving an immaterial amount of revenue this year compared to last year as this offering is now handled by another provider and serves significantly fewer subscribers. Organic constant currency adjusted revenue growth, excluding the impact of the monitoring last year from a competitor's breach, was 7% in the quarter. Adjusted EBITDA increased 18% on a reported basis and 20% in constant currency. First quarter adjusted EPS grew 7% with a 26.9% adjusted effective tax rate. Cost of services increased 14%, and SG&A was up 20% as a result of higher operating and integration costs related to our recent acquisitions, investments in strategic initiatives and higher data costs associated with our revenue growth. As we did all of last year, we wanted to show you the impact that recent acquisitions have had on our margin and to help you see the good performance of the underlying business. The reported margin expanded by about 60 basis points. Excluding the impact of the acquisitions, the margin on our underlying business expanded by about 115 basis points in the first quarter, reflecting the typically strong incremental margin profile of our business. I'll wrap up my comments on our consolidated results with a look…

Jim Peck

Analyst

I’m going to let Chris offer you his final comments in a moment as he should given that he will lead TransUnion officially in a few weeks. I wanted to take a moment before we dive into Q&A to thank all of our shareholders and the analysts who cover TransUnion for your time, effort and support over the past four years. Stay tuned to see great things to come from Chris and team. I want to thank our highly engaged, highly demanding and very effective Board of Directors. All our shareholders should be aware of the diligent thoughtful level of board management interaction at TransUnion as it creates real differentiation and shareholder value. And TransUnion is clearly much more than a portfolio of businesses. It is really about the people and the culture that have evolved. I want to thank all the amazing associates of TransUnion for their dedication, passion and incredible work. TransUnion literally would not be the company that it is without you. So I pass the torch. Our shareholders are not just in good hands with Chris becoming CEO, but they will continue to benefit from all of our associates and our Board. Chris, over to you.

Chris Cartwright

Analyst

Thanks, Jim. I want to offer one more thank you for everything you've done for me but even more so for TransUnion and our associates; also, what we've done as a team to create value for our shareholders and our customers. While the company will surely and necessarily evolve in the future, you will always be a part of the fabric of what TransUnion is. So thank you. So I'll wrap up by putting my focus on what is most important: a consistent, relentless delivery of strong performance at TransUnion. This is a company that is built for achievement. From the outstanding markets that we serve with unique value-added products to our go-to-market approach and our ability to deliver leading innovation to high performance – in he high performance culture that we've built, in every aspect, we know how to compete and how to win. Across the company, I have deep confidence that our associates remain hungry and competitive and focused on continuing the outstanding track record that we've established. Given that, I have great confidence that we will have a very good 2019, even as we make the right investment decisions to generate durable growth over the long term. And with that, I'll turn the time back to Aaron.

Aaron Hoffman

Analyst

Great. Thanks, Chris. That concludes our prepared remarks. So for the Q&A as always we ask you each only to ask one question so that we can include more participants and now we’ll be glad to take your questions.

Operator

Operator

[Operator Instructions] And today’s first question will come from Jeff Meuler of Baird. Please go ahead.

Jeff Meuler

Analyst

Yes, thank you. So I guess an order of magnitude question on the deceleration in both of the USIS sub-segments. I know you tried to address it, but I'm trying to get after just the order of magnitude here. So I guess just on financial services, I get that it's the toughest comps. Comps have also been tough for a while. Mortgage has been down. I think the market actually got a little bit better than when you've guided over the balance of the quarter. And then I guess Marketing Services is the other piece you're calling out. But just any other color on like the other lending categories, like any sort of fintech weakness or anything along those lines? And then similar question on emerging verticals because it sounds like a similar theme, insurance good, health care below longer term trend growth, collections down but it's obviously netting out to a step-down in the growth rate. And then just finally, on mortgage outlook. Are you embedding a better mortgage outlook in the full year guidance than you were when you last provided guidance? Thank you.

Chris Cartwright

Analyst

Yes, good morning, Jeff. This is Chris. I'm going to take that question. So in terms of orders of magnitude, as we've been saying for some time, I think part of the deceleration was driven by rising interest rates that cooled the mortgage market. And so we expected some volume declines and we saw them. And of course, as the banks have reported, that was just consistent with the primary performance across the industry. In terms of the comparables, while we have had high comparables for quite some time, 16% organic growth in the first quarter was a particularly high comparable. It was outside of the normal trend for the U.S. That's why we called it out. I think it's also important to go back to the fourth quarter and remember that business sentiment was considerably more pessimistic given that we were in the midst of a material stock market decline and correction even and a belief in the business community that the Fed would continue to increase rates throughout 2019. And I think that across financial services, that led to some pause in marketing activity after a very robust marketing year in 2018 as firms were, one, stepping back to evaluate the effectiveness of their mailing campaigns but also trying to understand underlying rate trends and looking for, I think, a floor and some stability. Now the first quarter is typically a seasonally strong quarter for marketing activity, and I think the uncertainty of the fourth quarter led to kind of below trend line marketing activity in the first quarter. Now it's interesting. January was rather slow as was February. We did feel a material improvement in both market sentiment and activity in March. And we're seeing that continue thus far in April. And of course, we're very pleased…

Jeff Meuler

Analyst

And then the mortgage outlook embedded in the full year guidance, is it adjusted?

Chris Cartwright

Analyst

No. It's consistent with our earlier guidance.

Jeff Meuler

Analyst

Okay. Thank you, Chris as well as Jim.

Chris Cartwright

Analyst

Thank you very much.

Operator

Operator

Our next question comes from Tim McHugh of William Blair. Please go ahead.

Trevor Romeo

Analyst

Hi, good morning. Thank you. This is actually Trevor Romeo on for Tim. Thanks for taking the call. Just had a two-parter on financial services. So first, could you talk about the pricing environment in the financial services vertical? We know one of your competitors had signaled an intent to be a little more aggressive with pricing. So are you seeing any additional pressure there? And second, just a follow-up on the slowdown in the marketing. Was any of that a result of increased public scrutiny on data privacy at all? Or do you think that was completely attributable to the sort of economic and market uncertainty? Thank you.

Chris Cartwright

Analyst

Yes, thanks for the question, Trevor. I just think we participate in a very competitive space. And each of the players pursue business aggressively. I don't see any inconsistent pricing practices with kind of our long-term experience in this space. So really nothing to comment on there. And could you again repeat the second part of your question?

Trevor Romeo

Analyst

Sure. So that was just on the slowdown in some of the marketing activity that you saw. Was any of that a result of sort of increased public scrutiny on data privacy? Or do you think that was entirely just the market uncertainty in the fourth quarter?

Chris Cartwright

Analyst

Yes. I think it's the latter. I mean it's completely independent of the privacy discussion in the U.S. and any regulatory efforts.

Trevor Romeo

Analyst

Okay, thank you very much.

Operator

Operator

Our next question comes from Manav Patnaik of Barclays. Please go ahead.

Manav Patnaik

Analyst

Hi, thank you. Good morning, gentlemen. I just wanted to follow up on the marketing piece as well. I think you said it was broad-based weakness from your clients. But maybe more specifically, like was it in line with what you guys had laid out as the kind of true-to-cycle performance when you gave that guidance on Investor Day? Because I think it's a decent size of the business, so just curious if you thought it was abnormal than what maybe you guys have assumed in that long-term guidance.

Todd Cello

Analyst

Hey, good morning, Manav. Thanks for the question. This is Todd. So yes, when we go back to Investor Day, I think the overarching kind of objective that we had was to lay out what we thought would happen on average over three years, right. And that was the revenue guide that we gave, right. When we look at what happened specifically in Q1, we're looking at this as almost something that was temporary, right. Our customer base, as Chris has already articulated, just really came in kind of uncertain. So when we set our guide that we gave in the middle of February, we have been experiencing this. We saw a little bit of what's going on. And so that was part of why the guide that we gave was around 7% because we knew that we were seeing the slower marketing. But I think the trend has definitely turned a little bit. So we feel pretty good that you're talking about one quarter here, you're not necessarily talking about a three year number that we gave on the Investor Day.

Operator

Operator

Our next question comes from Gary Bisbee of Bank of America Merrill Lynch. Please go ahead.

Gary Bisbee

Analyst

Hey guys. Good morning. I guess sticking with the theme of the questions you've had today. Can you give some more color on – now you cited improvement during the quarter and into April. Was that largely in the marketing area? Or there's some other areas where you've seen some strengthening? And I guess part two of the question, just what – can you order of magnitude rank the most important couple of things that have to go right to deliver the high single-digit USIS growth for the year? Thank you.

Chris Cartwright

Analyst

Okay. Well, with the Fed's more dubbish posture on interest rates, we have seen a significant improvement in the mortgage market. That's boosted our online volumes materially. But we have also seen improvement in our Marketing Services in March and carrying on into April. And I won't order them but they're both very material to our business and I think important to our confidence in our guidance. As we stand at this point, I feel like just the combination of factors that we've got across the U.S., first, in the context of materially slowing comparables in the second half of the year in particular and the strong revenue pipeline we have from new product sales, which continue to be very good, and again, the improving online context and I think just more time in the certain economic environment, we will see a resumption of marketing activity, perhaps not to the level of 2018, which, frankly, was one of the strongest years for client acquisition in recent memory, but back to a very solid level. But if I – as I look across all the different segments of the U.S. business, with the exception of collections, which is countercyclical and a bit of an anomaly, we feel good about the growth prospects of all these lines of business for the remainder of the year.

Operator

Operator

Our next question comes from Andrew Steinerman of JPMorgan. Please go ahead.

Andrew Steinerman

Analyst

Hi, Chris, it’s Andrew. I wanted to go back to earlier in April where you announced all the successions underneath you and obviously that the people were the people that we all expected to get the promotions. What caught my eye, well, there were really new ways that the responsibilities and titles were being divided up than in the past, and maybe to me, it kind of looked maybe more by function. But I just wanted to get some of the logic on why change the kind of lines of responsibilities of the EVPs?

Chris Cartwright

Analyst

Okay, good question, Andrew. I think what we accomplished in this organizational evolution, if you will, is there were certain functions within the U.S. business around product development, some area of operation and even our selling function that were increasingly providing services to the global organization, at least around core solutions. And USIS was an entity within TransUnion that was starting to operate as a global service center. And so what I decided to do is take a couple of those most critical functions, namely the product development solutions category and our operations category, and elevate those to the executive team and really declare that these are global in nature. Now global in our case means that around our core solutions, we are going to develop them in a way that they can be leveraged across all of the relevant markets. The international businesses, though, they maintain autonomy. They have unique needs in their markets, and they have their own product development organizations that meet those needs. But in areas such as our risk assessment solutions like CreditVision or decisioning or fraud or alternative and analytics, et cetera, there's a lot that we can share, and I think this cements the concepts and the actual way in which we were operating by elevating these folks to the executive team.

Andrew Steinerman

Analyst

Yes. That makes sense to me. Thank you.

Operator

Operator

Our next question comes from George Mihalos of Cowen. Please go ahead.

George Mihalos

Analyst

Hey, good morning, guys. Just two quick questions as it pertains to the financial services side. I guess firstly, and I apologize if I missed this, was there weakness also on the fintech side? Or were you basically predominately talking about traditional FI and their marketing efforts there? And then secondly, I think, Chris, you talked about a meaningful acceleration March relative to January and February. Is it safe to say that growth in the financial services space return to high single-digit growth? Or was it potentially maybe even a little bit faster given maybe some of the pickup over the first two months that were slower?

Chris Cartwright

Analyst

Yes. Okay. So the deceleration in the first couple of months of the year was broad based. You call out fintech. Fintech continues to be a robust grower. There's a lot of activity going on in that space. But I really think it was just a function of kind of gloomy business sentiment because of the various elements of macro uncertainty in the fourth quarter. The acceleration that we have experienced in March and April, again, it's broad based and it's what gives us confidence and why we're reiterating our growth forecast for the year.

Operator

Operator

Our next question comes from Toni Kaplan of Morgan Stanley. Please go ahead.

Toni Kaplan

Analyst

Thank you, good morning. You mentioned a number of reasons for the slowdown in USIS, and basically, most of them just being market related, slower mortgage, slower marketing. Just wanted to understand if there was anything different from a competitive standpoint. Just looking at it from the point of view of as time goes by since the data breach by one of your competitors, would you expect that you might see some increased competition just given that they might not have been able to compete as effectively in the short time frame post breach? And so does that make it a more competitive market for you? Are you seeing that all? Thank you.

Chris Cartwright

Analyst

Okay. Good morning, Toni. Listen, again, I've been here for almost six full years, and it's been a pretty intensely competitive space for the entirety of my tenure. Yes, certainly, the breach caused some disruption, but we really didn’t notice at any quarter a diminishment in the competitive intensity, right. So each firm has got strong offerings and quality people, and they're out there working hard to serve their shareholders. So no real change.

Toni Kaplan

Analyst

Thank you.

Operator

Operator

Our next question comes from Shlomo Rosenbaum of Stifel. Please go ahead.

Shlomo Rosenbaum

Analyst

Hi, good morning. Thank you for taking my questions. Chris, I want to focus sort of on the UK. There was the – was a lot of a change that was put into place in the fourth quarter, there was a slowdown in the growth of that business that was expected to reverse over the course of 2019. Are you seeing the change as you expected? Are you seeing an acceleration in the growth of that business? And we saw a sequential down quarter in the UK from 4Q to 1Q. Is that just a seasonal thing like we have seen in other businesses? Or is there anything to look into that?

Todd Cello

Analyst

Hey, Shlomo, good morning. I know you addressed that towards Chris, but let me just kind of jump in and maybe talk just a little bit about the numbers and then Chris can add any color on that. I think you'll – if we go back to our last earnings call, we talked about just a significant amount of change that we implemented in the UK in the second half of the year post the acquisition. And admittedly, we caused a little bit of disruption in the business. And as they exited the business – I'm sorry, as they exited the quarter, the business started to gain some meaningful traction. So we are pretty happy that we saw 7% growth in Q1, right. And that was up sequentially from 3% that they grew in Q4 of 2018. In Q2, we're expecting kind of another similar mid-single-digit performance as I highlighted in the – earlier in my comments this morning. So – and then what that's setting us up for, though, is we introduce new products and capabilities as well as getting our sales force up to speed that's for a really nice, hopefully, growth trajectory as we exit 2019 where we expect to be in a double-digit type of range. From a seasonal perspective, when you look at it quarter-on-quarter from Q4 to Q1, yes, you do see a downtick. But Q1 has historically been a seasonally down quarter of that business. In particular, what happens is just customers kind of – they burn their budgets, so to speak, they spend to do two various initiatives at the end of the year and then they kind of reset back to normal in the first quarter. So hopefully, that gives you kind of the flavor of what's going on.

Shlomo Rosenbaum

Analyst

Okay, great. Thanks.

Operator

Operator

Our next question comes from Ashish Sabadra of Deutsche Bank. Please go ahead.

Ashish Sabadra

Analyst

Thanks. Just going back to the marketing solutions. You also talked about robust pipeline for trended and alternative data. Can you just provide any more color there? And as we start to see more traction there, should we start to see also growth come back? And then maybe just a quick one on the analytics. Your competitor announced a partnership with FICO. Can you just talk about your analytics, Prama, and how does that compare to – in the competitive environment? Thanks.

Chris Cartwright

Analyst

Okay, great. So Ashish, I believe your first part of your question was about the adoption of trended and alternative and the overall growth. And I could tell you the pipeline continues to be robust and we are having some nice success closing deals. The overall volume was tempered because a big part of our trended data portfolio does relate to mortgage. So as mortgage volumes fell, naturally, we provided less trended data. But again, that's all part of the temporal issues we've been talking about with the first quarter. In terms of analytics and the recent announcement of a partnership between FICO and Equifax, it really doesn't change what we're doing here at TransUnion in developing our Prama suite. As you know, we've invested to develop from scratch and a modern technology a seamless way for customers on demand to access all types of data and all types of deep analytics regarding their credit file, market performance, their individual performance, individual vintages and all of that. Recently, we announced a robust data hub offering where clients can upload their own data, they can upload third-party data and they can match and append it with the TransUnion data set in our customer PII. They can upload models and scores and all of that. And we're already deeply integrated in the TransUnion's leading decisioning platform, which is an important consideration. Now in terms of the Equifax-FICO partnership, obviously I'll direct you to Equifax for a more detailed discussion of that. But I think it's just simply indicative that building out robust analytics capabilities for clients is a current frontier that we're all developing solutions for. It's kind of a current battleground, if you will. And for them, I think they felt the need to align themselves with FICO in order to provide robust competitive offering.

Ashish Sabadra

Analyst

Thanks Chris.

Operator

Operator

Our next question comes from David Togut of Evercore ISI. Please go ahead.

David Togut

Analyst

Thank you. Good morning. Appreciate all the helpful detail on mortgage as it moved throughout the quarter and then what you're seeing in April. Could you also give some commentary on two of the other big drivers of U.S. consumer credit demand, auto and credit card? And if you could sort of break down your commentary on auto between the new car market and used car market from a demand perspective?

Chris Cartwright

Analyst

Okay. So starting with auto. For quite a few quarters here, we had said that auto volumes had kind of plateaued. New vehicle sales reached all-time highs and retreated a little bit from that. And so we're more or less flat there, if you will. The volume of used car sales had been increasing, though. And as we've said previously, your average sale of a used car requires more credit pulled than a new car. So overall, we're seeing a volumes flattish type of environment. As autos become more expensive and with some increasing interest rates, consumer auto balances, we're not – haven't been growing. But it remains a pretty strong market and I think it will provide some growth for us over the course of the year. Card is kind of a mid single-digits grower. We cleared some difficult comps late last year. And again, I think the industry is reaching new highs in terms of penetration. I think we have almost 180 million consumers in the U.S. with a general-purpose card. There are some new entrants in the space that are active and trying to acquire sub-prime consumers. So it remains a pretty good market. And then, again, I think, just to complete things, mortgage we've covered in detail. The consumer lending market overall, I think, remains the most robust grower, not just because of new fintech players but just overall unsecured consumer loans as a real growth area. I think almost 19.5 million to 20 million Americans now have one of these loans. And many of those firms are starting to expand into different categories, which is going to drive demand for our services. So that's kind of the landscape of the sub verticals within the overall FS space. And again, I think the conditions in each are such that it does underpin the guidance that we provided.

David Togut

Analyst

Understood. Thank you very much.

Operator

Operator

Our next question comes from Bill Warmington of Wells Fargo. Please go ahead.

Bill Warmington

Analyst

Good morning, everyone. So firstly, Jim, congratulations on a great run, and I look forward to seeing the next chapter.

Jim Peck

Analyst

Thank you.

Bill Warmington

Analyst

And then for the question, if you could talk some about the partnership with Payfone you announced last week and what that means for the iovation, IDVision strategy?

Chris Cartwright

Analyst

Yes. Good question about an exciting area. So there are a lot of ways to authenticate consumers. And based on that understanding of who you're dealing with, adjust your security or your network service strategy, even your marketing offerings. One important piece of the equation is device ID and device behavior, which is why we acquired iovation. Another critical piece, though, is access to mobile phone information, right. And we believe Payfone, we've been in that partnership for some time, is the market leader in that space, very technologically innovative, and we simply wanted to secure our long-term interest by making an investment in them. So that's purely the motivation there and we'll be – we'll continue to partner on the product development side, and I just think in the big, it just reinforces our commitment to be a market leader in the online kind of digital thought mitigation space.

Bill Warmington

Analyst

Got it, thank you very much.

Operator

Operator

Our next question comes from Andrew Jeffrey of SunTrust. Please go ahead.

Andrew Jeffrey

Analyst

Hey, good morning, guys. Appreciate taking the question. Jim, it's been a pleasure.

Jim Peck

Analyst

Thank you.

Andrew Jeffrey

Analyst

A question on health care. Aside from the anniversary of the acquisitions which should contribute to faster segment or subsegment organic revenue growth, can you elaborate a little bit just on visibility given some of the disruption last year you saw in that business in terms of new client onboarding and just the factors that could drive some variability to your outlook in that part of your business?

Chris Cartwright

Analyst

Okay, yes, good question. Comparables are certainly part of the answer here. But you have to remember, there is just inherent lumpiness in the back end adoption of – well, in the adoption of our health care solutions on the back end. I think the important part of the story is the accelerating pace of new sales in our health care business. We have focused on sales force effectiveness over the past half of the year. The team is doing a great job. We had really strong bookings in the fourth quarter of last year. That momentum has continued into the first quarter. And it's really our focus on accelerating new client acquisition and certainly, solution integration that's going to allow us to climb back to the high single-digit level that we're forecasting, really through the end of this year and as we exit into next year.

Operator

Operator

Our next question comes from Kevin Mcveigh of Credit Suisse. Please go ahead.

Kevin Mcveigh

Analyst

Great. Thank you. Let me add my congratulation to all around as well. Hey I wonder, just what would cause you to kind of be at the higher end of the guidance versus the low? Is it primarily the two areas you called out? Or are there any other factors that we should think about in terms of, I think, the financial service and emerging verticals within kind of the current range as it's constructed?

Chris Cartwright

Analyst

Yes. Well, I'll answer this initially, and then I'll let Todd jump on it. I mean, clearly, guidance is directional. There are always factors. We don't have a crystal ball. If we did, we would probably be in another industry. That said, we've got a terrific portfolio. Like Aaron and Todd both reinforced and myself as well, sometimes, it's the USIS business that's driving results. Other times, it's our terrific International business, which posted phenomenal numbers and is set up for a great year, or Consumer Interactive, which is doing a terrific job, and the recovering health care business. So it's a strong portfolio. We're now in an environment where not every component of the portfolio is operating at peak market volumes, right. But despite that, we continue to innovate. We continue to bring on new customers. We continue to cross sell. And we're posting, I think, very strong growth, and we're confident that we can do it for the full year. Todd, would you add to that?

Todd Cello

Analyst

No, I think when we give our guidance for the full year, as everyone is probably well aware, these are numbers that we have a high level of confidence that we'll be able to achieve. And when we look at it, as Chris already said, we're looking at the portfolio of businesses that we have and kind of how they perform opposite each other, which was an important point that we made at our Investor Day presentation. And I think you saw that play out in the first quarter.

Aaron Hoffman

Analyst

Excellent. And that brings us a little past the top of the hour, and we are going to cut the call off at that point. So thank you all very much for joining us today, and we look forward to talking to you all in the very near future. Have a great day.

Operator

Operator

The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.