Chris Cartwright
Analyst · Baird. Please go ahead
Thank you, Aaron. As you saw on our earnings release this morning, TransUnion delivered another strong quarter. In fact, it's worth noting that the third quarter saw a record adjusted revenue and adjusted EBITDA in absolute dollars, and the highest quarterly adjusted EBITDA margin in our history. The results reflect broad-based innovation-driven growth and attractive expanding margins, and we are very proud of our track record since our IPO. Over the past seven years, we have expanded into attractive new verticals and geographies, built or acquired innovative solutions, and developed industry-leading technology. At the same time, we have also created a culture that emphasizes customer focus, individual accountability, and performance. Our stakeholders have come to expect this from TransUnion just as we expect it from ourselves each day. In short, we have built a company that understands the need of the customers it serves and can deliver best-in-class solutions to meet those needs. We are positioned to continuously deliver market-leading growth and shareholder value creation, and we continue to evolve our organization and to develop new capabilities in order to compete effectively. Earlier this year, we created two new global leadership positions in order to accelerate product development and operational effectiveness. First, we consolidated responsibility for our horizontal solutions under a global leader. Examples of these solutions include fraud mitigation, decisioning, credit products, and our growing speed of analytics solutions. Second, we created a global operations role to support the development of customer-focused operational platforms through improved process efficiency and greater automation. We have also expanded our investment in our vertical markets, where our leaders bring significant industry experience and deep insights into customer pain points by adding resources across telecommunications, utilities, ecommerce, gaming, and other verticals. This investment in market planning typically enables us to create more valuable solutions, leading to accelerated organic growth, and we continue to lead with deep and differentiated data. In addition to our traditional attractive positions in consumer credit data, we have added an array of alternative data, including trended credit, payday, and online short-term loans, retail loans, certain demand deposit information, utility, and other data. This extended data coverage enables us to provide credit behavior insights on millions of consumers that we could not previously. We have also diversified our business portfolio overall with important extensions into insurance, healthcare, public sector, consumer identity, digital services, and other verticals and categories, and we recognize that while having deep differentiated data is important, clients also need effective and user-friendly solutions to visualize, analyze, model, and develop actionable insights from our data that enables better decisions across their enterprise. While much of our data analytics capabilities have been internally developed over these last seven years, we have also executed 18 acquisitions, and a host of strategic partnerships that have meaningfully augmented our capabilities and created value for our shareholders. Examples of key acquisitions include TLO, Drivers History, eScan, Home [ph] Credit, and iovation, which delivered new data and capabilities, and extended our geographic coverage and accelerated our organic growth. Along the way, TransUnion has developed a flexible and effective technology platform through consistent focus and investment. Our efforts began with projects front, assistance migration from mainframe technology to a cloud-compatible architecture based on high performance, distributed clusters running both proprietary and open source software. We have deployed solutions and containers on our world-class technology stack and also the public cloud as appropriate. At the same time, we proactively improved our information security along multiple dimensions, including additional personnel, procedures, hardware, software, reporting, and the use of independent security excellence. The combination of these efforts has produced a technology infrastructure that provides high availability and faster solution deployment at lower cost and with improved security. And we are improving our software development capabilities by continuing to use SAFe Agile across our products and technology organizations. This Scaled Agile for enterprises approach has enabled improvements in software development, consistency, speed, reliability, and security. We're enjoying more predictable outcomes and faster throughput than previously. And as technology inevitably progresses, we will continue to invest to improve our infrastructure and development capabilities to effectively meet market needs. Our current efforts include material new functionality, standardizing applications, implementing a modern microservices architecture, developing an API layer, and leveraging the public cloud for solutions such as Prama, which require flexible computing capacity based on our customer's varying needs. In sum, we believe that we understand how to apply advanced information technologies to high quality datasets to create differentiated solutions for customers and superior returns for shareholders. With that, let's talk about the strong performance we've enjoyed in each of our divisions starting with U.S. markets. We saw good performance in both financial services and our emerging verticals, which include insurance, healthcare, collections, rental screening, public sector, media, in a long tail of fast-growing diversified markets. In financial services, the momentum we saw in the second quarter continued as a result of several factors. In mortgage, lower interest rates drove an increase in refinancing activity against more favorable year-over-year comparisons. Our industry-leading trended and alternative data solutions, CreditVision and CreditVision Link also continue to grow rapidly. The third quarter was the largest revenue quarter for these products in our history. All part of the strength was due to the increase in mortgage activity. Credit card issuers also have increased their usage of printed data in both marketing and underwriting. We expect this trend to continue over the next several years. Finally, FinTech lenders have resumed their growth by meeting consumer's expectations for fast low-friction lending experiences online. The launch of the Apple Card in the third quarter by our client Marcus is a good example of how lenders are responding to consumer demands for speed and ease-of-use. By working closely together, Marcus and TransUnion were able to provide real-time credit decisions and enable usage of the Apple Card through consumer's digital wallets in a matter of seconds. We were well-positioned to support Marcus on this launch based on our investments in our fast available and secure technology infrastructure to deliver the array of traditional and alternative data use to render such rapid credit decisions. Another critical element of our focus on our customers comes through our consumer operations team, which works each day with consumers and businesses [ph] to increase understanding and resolve discrepancies. In addition to our outstanding in knowledgeable call center agents, TransUnion has developed easy-to-use applications to allow consumers to lock or freeze their credit with a single-screen swipe when they're not seeking credit, and again to quickly unlock their credit files when they become credit-active again. Now, the other half of the U.S. markets, we've experienced good performance in our emerging verticals, highlighted by another very strong quarter for insurance and diversified markets along with a good quarter for our healthcare vertical. As a reminder, diversified markets represents a collection of high quality verticals that leverage a core data capabilities of TransUnion, such as investigative services, background screening and Telco. I want to focus on several important areas of growth beginning with insurance. The core of the vertical continues to be auto insurance underwriting, where we provide a broad suite of solutions to support client prospecting, underwriting, account review, and claims resolution. The vertical was built initially using our core consumer credit file. In recent years, we've expanded our offerings through a number of acquisitions, Drivers History and Datalink services positioned us to identify motor vehicle violations and access state motor vehicle reports, and efficiently deliver this data within our client's workflow. eBureau has been deployed to rapidly develop propensity models for marketing applications. In TLOxp, which I'll talk about in detail shortly, provides a world-class investigative tool for evaluating clients. We've also expanded to serve commercial auto customers as well, where the industry continues to have profitability challenges and a desire to better assess the drivers using our robust data assets. In the auto underwriting vertical, our team leverage their insights to improve our customer's decision-making. In life insurance underwriting, our TrueRiskLife score leverages our data to generate the predictive score to underwrite a life policy, without the invasive and expensive medical tests, otherwise, credit card, or recently we've expanded the solution to group size underwriting providing yet another avenue for growth. We've built a multimillion dollar business in life, and it continues to grow rapidly. Similarly, we recently developed a commercial habitational risk score that leverages our existing data assets. These solutions helps PNC ensures to more accurately underwrite policies for apartment complexes and condo adults. The score is increasingly being used by our existing customers as well as new ones, and is already a multimillion-dollar business. We've built-in for diversified insurance vertical, that has a long significant growth runway ahead, fueled by the solutions as described, as well as the opportunities to continue innovating in this attractive market. The secondary of growth I'd like to highlight is in our TLO business fueled by TLOxp, which is a powerful data aggregation and fusion tool that links a vast array of sources between individuals, entities, and locations. We are in a unique position as a bureau as we have both full credit files, and an extensive array of public records data provide differentiated and value-added solutions to a wide range of customers. I already mentioned that we use TLOxp in our insurance vertical. And it also has application in almost every other vertical that we serve in U.S. markets, including our financial services, wear shoes for corporate data hygiene and to fuel first party collections, along with investigative services, third-party collections, and the public sector with their applications at all levels of government. TLOxp is well-positioned for future growth, as we increase and leverage our data assets and continue to address additional end-user markets. As I discussed today, we're seeing very good performance across the U.S. markets, and are confidence that this performance will continue as a result of our strong data assets, our innovation, our capability, and our vertical expertise. Now turning to our international segment, we have a tremendous quarter. The growth was broad based, and generally well above the underlying markets in which we participate. As a result of internet of executing our international growth playbook, which focuses on innovation, extending into adjacent capabilities, improving go-to-market operations, and leveraging our core horizontal solutions. I'll highlight two markets starting with the U.K., which delivered very strong performance with 12% constant currency adjusted revenue growth at an attractive margin. We experience for probably across our U.K. business. First, despite lingering questions and concerns about Brexit, we saw growth and our core lending business as the market for slightly but we were able to capture share. Second, one of the third of the business relates to fraud mitigation. That market continues to see outsized growth, and we are very well positioned to capitalize on it with differentiated solutions like Iovation. Third, we have an attractive position in the gaming markets that continue to see strong growth augmented by the effective application of our capabilities in foreign litigation and Id verification. As we discussed last quarter, both TrueVision and CreditView are now in market and will take some time to penetrate as customers test the solutions and integrate them into their environments. As these solutions build momentum in the marketplace, we have confidence they will be drivers and incremental growth in 2020 and beyond. I would also point out that open banking is likely to be an important growth driver in the future. We've already built a very strong solution that has resulted in the wins for TransUnion, ranging from large banks to FinTechs. Our U.K. business is positioned for a sustainable double-digit growth behind strong execution in our core lending business, rapid expansion of adjacencies like fraud mitigation in gaming and a launch of TrueVision and CreditView. The other market I want to highlight is India, where we continue to benefit from attractive overall market conditions in a truly diversified suite of solutions. While the core of the business remains consumer credit, we've augmented that with trended credit data, direct-to-consumer offerings, fraud mitigation, and analytics and decisioning solutions. We also have the industry leading commercial credit score, which is seeing rapid growth, the strength of the market in our broad suite of solutions positions us well for long-term growth in India. Across our geographic footprint, we see significant opportunities for continued growth as we effectively execute our international playbook. And now shifting to Consumer Interactive, again we saw strength in both our direct and indirect channels. Growth in the indirect channel is primarily a result of continued strong performance by our broad portfolio of partners, as well as continually adding new partners. For instance, during the quarter, one of our largest FinTech lenders Lending Club began using our CreditView platform. This dovetails nicely with my earlier discussion about our leading position with FinTech lenders. We continue to expand our offerings to help them improve the consumer experience. In our direct channel, consumer interest in credit management and identity protection remain strong. And our analytics driven marketing strategy has addressed these favorable market trends. We continue to focus marketing efforts in areas that deliver efficient returns, and these efforts have proven effective for growing revenues in the direct business. We also continue to innovate in our direct channel. In the first quarter of this year, we launched CreditCompass an effective tool for consumers to see how good financial behavior based on real data can lead to better credit health and an improved score. It's important to note that these actions benefits the customer with virtually any lender and regardless of what score lenders are using to make an underwriting decision. Now, that concludes my discussion of our business. I'll now turn my time over to Todd who will walk you through our financial results and our outlook. Todd?