Albert L. Lord
Analyst · Sandler O'Neill
Okay, thanks, Steve, and good morning, all. I'm here to review our third quarter earnings with you, which, as you're well aware by now, are $0.36. And I'll comment on the quarter and I'll also comment a little bit on our outlook for 2012. As most of you know, Sallie Mae is not a usually seasonal company. Our results are typically pretty ratable, but Q3 is typically different for us. It is the quarter when we have our highest loan activity, our originations peak, we add headcount and operating expense in the quarter. Also in the quarter, recent graduates, most recent graduates enter repayment and so our charge-offs tend to be higher in the quarter and delinquencies are higher in the quarter as compared to other quarters. It's also the quarter when we learn a fair amount about the success of our current year's efforts, and it also gives us some insight into the subsequent year. So with that said, I can tell you that the news is good, and it gives us some major optimism about 2012's outlook as well. Year-to-date, loan growth is 21%. That's a good number. Our $0.36 quarter, while lower than recent quarters, includes $125 million bad debt reserve addition that we made for it, was either in new accounting principle or a change in interpretation of an old accounting principle, but nonetheless, we mentioned it to you at the end of the second quarter. And we also mentioned to you at the end of the second quarter that this reserve addition does not reflect in any way, shape or form a change in the portfolio quality. It is, in fact, a change in accounting. I also don't mind -- suggesting to you that I don't mind having larger reserves. I'll have more to say about credit quality and bad debts in a couple of minutes. I will try to be brief. As I said, we grew in the third quarter and are growing. That feels a lot better than the last 3 years which, in fact, were down years on the credit front. It also feels sustainable. As I said our volume was up 21% year-to-date. It was actually up quarter-to-quarter over the last year, 29%. We don't have a lot of evidence about the facts of the quarter. I will share at least the anecdotal piece of it from our end. It appears more like market share gains than market size gains. We'll let you know when we have all the facts. Perhaps the most positive fact about the asset growth in the quarter is that it came with FICO scores in excess of -- an average in excess of 750 and with more than 90% cosigners. We are lending to very responsible students and families. These are very high numbers. Moving to net interest. Our net interest before provision was down about 2% from 2010 and just about flat with Q2. Our slight private growth largely offset our FFELP balance declines. Our fee income was up slightly from Q3 in 2010 and from the second quarter of 2011, that's without debt gains in the previous quarters. And I guess, the most salient fact here is that our direct loan servicing revenues have benefited both those comparisons. While Sallie Mae's operating expenses are declining generally, they did not decline in Q3, and they were up against Q2. As I mentioned, Q3 is a pretty heavy seasonal quarter. We also had a cleanup adjustment, if you will, for a pension plan that we terminated about a year ago, and that costs us $15 million. Probably the most important factor here is that we are on track for a roughly $250 million fourth quarter and sustaining that into 2012. Let me talk a little bit about asset quality and then I'll pass this on to John. Our declining delinquencies and default levels demonstrate continued asset -- continued improved asset quality. This is, obviously, a tough economy for everybody. It is particularly a tough economy for students graduating into it. But from our end, there is no evidence that the economic performance at this stage has or will change the positive direction of our asset quality. There's no question that the economy has significantly slowed the pace of improvement, but the fact is, we continue to improve and our numbers will reflect that in the future. I think it is worth mentioning, and I -- we mentioned it in the press release, as it's worth mentioning that today's elongated employment, unemployment periods is hampering our collection of accounts that have defaulted. Recovery rates for the company have been less than expected. Obviously, recovery rates factor in to our reserve policy. So lower recovery rates and the fact that we have a fairly dim view of the economy as it moves into 2012 keeps us on the conservative side, and we continue to maintain elevated reserves, even as actual defaults decline. Our future credit costs will decline at roughly the same pace as our charge-offs decline. And we forecast continued reduction in charge-offs. We're projecting reduced loan loss provisions into 2012 and '13, and that gets me into my final comments about how we see, at least, parts of 2012. We will give you much more comprehensive guidance for 2012 in January, but I'd like to break a little of that ground with you now. We see private credit volume next year at some probably very slightly above $3 billion. That's good news. We see our bad debt provision this year, probably for the year, at about $1.2 billion. I would expect that it will fall. All things remaining as they are, it should fall below $1 billion in 2012, and we're going to set an earnings per share target of about $2 for next year. In answer to the many questions we've already received and I expect to receive momentarily, in 2011, we reduced the company share count about 3%. And we will -- we, management and the board, will revisit share repurchase in the first quarter of 2012. With that, I'm going to turn this over to our CFO, John Clark.