Kevin Strain
Analyst · Scotiabank. Your line is open
Thanks, Yaniv, and good morning to everybody on the call. Turning to Slide 4. Sun Life delivered strong performance during the fourth quarter, contributing to solid 2022 full year results. Our results demonstrate the resilience of our diversified business model and the commitment of our people to deliver strong earnings and continued growth in the midst of challenging environment while meeting our commitments to clients and delivering on our purpose. We’ve made tremendous progress on our business strategy by driving positive client impact for our 85 million clients around the world. We achieve strong underlying earnings this quarter of $990 million Canadian representing 10% growth over prior year demonstrating the resilience of our business mix. Our growth was driven by strong results from our protection and help businesses. Sun Life U.S. us had a strong fourth quarter underlying earnings as a result of solid underwriting performance in health and risk solutions, significant moderation of COVID related impacts and contributions from DentaQuest. In Asia, we saw a breakthrough in earnings profitability in Vietnam driven by the addition of a scale in bank insurance and in agency and we saw higher margins in our international high net worth business. Strong results from our protection and health business were partially offset by lower income and increased outflows from our wealth and asset management businesses, largely reflecting declines in global equity markets. Underlying ROE for the quarter up 15.7% continues to trend towards our medium term objective of 16% plus, reflecting our disciplined capital management and growing emphasis on capital Life businesses, and our LICAT ratios at SLF remain solid at 130% for the quarter. Turning to slide 5, our full year 2022 results were driven by similar factors as seen during the fourth quarter. Underlying net income increased 4% to $3.7 billion supported by growth in our health and protection businesses. Underlying ROE for the year was 15.1% was also strong. Over the past year, we increased our quarterly dividend by 31%, following the lifting of restrictions in November of 2021. Turning to slide 6. This quarter, we delivered on several key business initiatives that help drive forward our client impact strategy. The strengthening of our distribution capabilities in growth markets has been a priority for Sun Life in 2022. In Sun Life Asia, we remain focused on building quality distribution channels. We realized a step change in our bank insurance distribution over the last 12 months, driven by new marquee relationships and executing on our existing partnerships. Last month we announced our first exclusive bank insurance partnership in Hong Kong with Dah Sing's bank under the 15 year agreement Sun Life will be the exclusive provider of life insurance solutions to Dah Sing's retail banking customers with distribution of Sun Life products expected to start this summer. This rounds out our distribution capabilities in Hong Kong and positions us well to compete. With the addition of this bank insurance partnership in Hong Kong, we now have more than 20 quality bank insurance partnerships in seven markets across Asia. Our history of execution in Asia has proven that strong bank insurance distribution, coupled with high quality advisor channels provides a critical platform for growth. One example of this is how we’re building our business in Vietnam, executing on transformational bank insurance partnerships, with a focus on providing high quality insurance and wealth products and services to fit our client’s needs. We are now one of the fastest growing life insurance players in Vietnam. We’ve improved our market position for insurance sales from 15 position in the full year 2020 to six position in 2022. At SLC management, we also recently closed our acquisition of a majority stake in advisor asset management. Advisor asset management or AAM adds distribution capabilities in the U.S. High Net Worth retail market, one of the fastest growing distribution channels for alternative assets. We’re excited to welcome AMM, the AAM team to our SLC team. We’re increasingly delivering positive client impact by elevating our focus on health, helping clients access health care and coverage and the coverage they need. In the U.S., DentaQuest continues to expand its dental business, advancing our goal to increase access to oral health care in underserved communities. In Q4, DentaQuest, expanded its advantage Dental Plus care practices, with four new offices in Florida. These practices went from startup to it add capacity in 90 days, which demonstrates the need for these services. DentaQuest also had a strong quarter for contracts awarded, including two new dental managed care contracts from a multi state health plan provider. The two newest contract expand DentaQuest partnership with the health plan to 10 states. That’s a question unique capabilities continue to contribute to our ability to win and retain state business while also driving higher margins. Additionally, the COVID-19 pandemic has exasperated the mental health crisis in Canada. We know many people are at a breaking point and we need to offer more resources and more access to tackle this crisis. We know the workplace is an important place to address these concerns. And we’re doing our part in Canada by providing clients with better access to mental health solutions. We’re also doing our part in our communities. And last month we announced an investment to support mental health programs for at risk marginalized youth across Canada, continuing to build capabilities that will expand access to care, will support Canadians with early prevention and with faster recovery. We continue to make great strides in our digital journey. Tied to our commitment of increasing financial security we continue to work hard to build the capabilities such that our clients can access our spectrum advisory options through a frictionless digital experience. Sun Life Canada has created more than 65,000 financial roadmaps for Canadian clients in 2022 using our Sun Life One Plan digital tool. Sun Life One Plan contributes to our goal for all Canadians to have a financial plan. Finally, we continue to be recognized for our progress in sustainability and our inclusive culture. Sun Life was recognized by Corporate Knight as being among the global 100 most sustainable corporations in the world for the 14th consecutive year. And this year, we were the top ranked insurance company globally. Additionally, Sun Life received many employee awards in 2022, including being certified as a great place to work in several of our markets. This is especially gratifying because it’s the result of direct feedback from our employees. This is recognition of our focus on ensuring we have an environment where diversity is championed in addition to offering resources and flexibility to support mental, physical and professional wellbeing. Before turning to Manjit to detail our Q4 financial results, I’d like to share a few final thoughts. First, I’m excited to welcome Tom Murphy, our new Chief Risk Officer to the Sun Life executive team. Some of you will know Tom from his time with FLC management, where he headed up our fixed income and institutional business. Tom brings a global depth of knowledge and experience particularly in asset management and the pension space which will be a tremendous benefit for all of us. I’d also like to recognize Colin Frame. Many of you on the phone will know him from his time as the Sun Life CFO and then as our chief risk officer. Colin will retire on May 1 after an illustrious 20 year career with Sun Life. He has played a significant role in our company’s growth over the past two decades. On behalf of everyone at Sun Life, I want to thank Colin for his service to Sun Life and wish him well in his retirement. And lastly, I’d like to share a few thoughts on the year ahead. While we expect the environment to remain challenging, we are optimistic about the outlook. Based on recent direction of travel for inflation in North America we’re seeing most economists forecasting a plateau of interest rates in the back half of 2023 with some soaring reductions in interest rates in 2024. We expect some volatility and rates will persist. But this will likely be within a tighter range. While inflation looks to be moderating we continue to watch the environment including geopolitical uncertainty, additional socks the energy supply, the reopening of markets in Asia, and COVID-19. We continue to feel prepared as a result of a resilient client impact strategy supported by our diversifying and capital Life business mix. Recent investments across growing spaces and health, asset management and Asia and our sustained commitment to delivering on our purpose to help clients achieve lifetime financial security and live healthier lives will all support us next year. With that I will now turn the call over to Manjit who will walk us through the fourth quarter financial results.