Roger N. Farah
Analyst · Goldman Sachs
Thank you, Jim, and good morning, everyone. We are pleased to be reporting exceptional fourth quarter and full fiscal '12 results this morning. For the full year, our sales increased 21% to nearly $9 billion, reflecting -- $7 billion, excuse me, I'm already excited, reflecting excellent growth across our major channels of distribution and geographic regions. We achieved record level operating earnings of over $1 billion, a function of our strong sales growth and our ability to leverage expenses even as we continue to make substantial investments to support our long-term growth objectives. Diluted EPS rose 24% for the year, which is an acceleration from the low-teens compounded growth we delivered in the prior 3 years. We ended fiscal '12 with $1.3 billion in cash and investments. In recognition of our strong performance, liquidity metrics and comfort with our long-term plans and projections, our Board of Directors recently authorized the doubling of our cash dividend to $1.60 a share annually. This is the third 100% increase in the quarterly cash dividend in as many years and is a clear demonstration of our company's commitment to enhance shareholder returns. As strong as our operating performance was for fiscal 2012, let's not forget that we started the year facing some formidable headwinds. Every year has its own unique set of challenges at the onset. Some of that is purposeful and strategic and some of that are a function of external realities. At the beginning of fiscal '12, we were contending with considerable political and social uncertainty in Europe and the Middle East; the aftermath of the devastating earthquake and tsunami in Japan; and most significantly of all, we faced an unprecedented spike in our cost of goods. We managed through these external factors thoughtfully while staying focused on our long-term growth objectives of expanding our international presence, extending our direct-to-customer reach including significant investments in global e-commerce, innovating and developing new product categories such as the launch of Denim & Supply and assuming the control of our home textile operations, investing in our global systems and infrastructure and attracting and developing world-class talents. Our results confirm the extraordinary operational and managerial disciplines of our global teams, and they are reflective in the incredible appeal of the Ralph Lauren brand worldwide. Our international sales rose 33% in 2012 and represented 36% of our revenue, which is 300 basis points above the prior year level and compares to just 20% 5 years ago. Our European revenue was up 26%, an acceleration from the low-teens compounded growth rate we achieved over the prior 5 years. This is considerable progress for a period characterized by substantial macroeconomic challenges. And despite near-term caution, it's also a validation of growth opportunities we continue to see in Europe over the long term. We made major progress transforming our operations and brand presence throughout Asia during the year. Our talented locally based teams are leveraging our more comprehensive and direct control over the regions and are implementing plans that, we believe, significantly benefit our company over the long term. We have a unique opportunity to get this right. So we're being thoughtful and deliberate in the pacing and sequencing of our investments in people, systems, infrastructure, distribution and marketing. In some cases, this involves taking a step back in order to find a clearer, more profitable path to the future. This same approach has worked very well for us in the past in Europe and Japan and with the transition of many of our product licenses. As most of you know, we embarked on a major brand repositioning effort in Greater China, closing 95 points of distribution, representing 60% of our network, during the year. We effectively reset our presence in the market, leaving us with what we believe is a more brand appropriate and a stronger foundation for growth. Over the next 3 years, we expect to open approximately 60 new stores in Greater China, all in premier locations and adjacent to the world's leading luxury brands. 15 of those stores are in place for the back half of fiscal 2013 across many of the major cities including Beijing, Shanghai and Hong Kong. The integration of our formally licensed South Korean operations was executed seamlessly during the year. And in a relatively short period of time, the local team has embraced our culture and operating procedures. Over the last year, we successfully closed and repositioned 30 concession shops, which is approximately 17% of our total Korean shop presence, and we are beginning to implement many of the strategic merchandise initiatives that have worked well for us in other parts of the world. Today, more than half of our Asian revenues are generated in Japan. We started fiscal '12 with a cautious outlook for Japan in the aftermath of the devastating earthquake and tsunami. And while sales were challenging in the few weeks following disasters, they recovered quickly and gained momentum throughout the year. I believe the current strength of our Japanese operations is a function of resetting our presence there. This is a process that began in earnest 4 years ago and include the closing and relocating of shops and implementing strategic merchandise initiatives. Over the next several years, we intend to build on our strong foundation in Japan by relocating and adding concession shops in addition to growing our freestanding store network, which is very modest today. It will take time and patience for us to substantially scale up our presence throughout Asia especially since we will not compromise on the real estate or brand positioning. Securing appropriate incremental distribution is a multiyear process especially with our standards of excellence. However, growing a more elevated local market presence should help sales to Asians and especially Chinese tourists visiting other parts of the world, particularly Europe and the United States. In addition to opening new stores and concession shops, we made a significant investment in e-commerce last year. We launched international e-commerce for Ralph Lauren in France, Germany and several other French- and German-speaking countries, and we launched e-commerce for Club Monaco in the United States followed by Canada. We will continue to invest in this high-growth global channel with more dedicated marketing, more sophisticated technology and more focus on delivering a best-in-class customer experience. For fiscal 2013, we intend to launch e-commerce in Japan in the second half of the year. We will also be doubling the capacity at RalphLauren.com, dedicated U.S. customer service and distribution center in order to support an expected doubling of the business from current levels. Since an increasing portion of our anticipated long-term growth is expected to come from our retail segment and customers are shopping across channels more than ever, during fiscal 2013, we intend to make substantial investments in global customer relation management and customer intelligence platforms. We're in the early stages of development and investment, but we believe that over time, knowing and our servicing our customers better should support stronger sales and profits growth into the future. We are already driving excellent productivity in our brick-and-mortar stores. The substantial strength of our retail comps, which rose 14% in 2012 on top of a double-digit gain in 2011 is the best evidence of this. In fact, the last 3 years, productivity per square foot at our directly operated retail concepts in the United States and Europe has accelerated. These productivity gains are important drivers of consistent improvement in our retail segment profitability even in the context of fairly turbulent market conditions. We have made some meaningful changes in our management team and organizational structure in 2012. These changes provide more direct alignment with our key long-term growth objectives and should enable more powerful leverage with certain strategically important areas of our business. Jacki assumed the oversight of our global supply chain and logistics organization. Since she already managed our global merchandising and product development, Jacki now manages the full product life cycle from end-to-end, which was a real asset as we navigated through the raw materials inflation last year. We also welcomed Daniel Lalonde to our organization in February as President of International with oversight of our operations outside of North America and in support of our ongoing focus on growing our international presence. We also elevated Eric Korman to President of our Global Digital & E-Commerce operations, including leadership and oversight for our customer intelligence initiatives. Fiscal '12 was a strong and productive year by any measure. With a fair amount of uncertainty at the onset, the team planned prudently but were positioned to seize market share opportunities as they emerged. And ultimately, our performance was better than we anticipated. Our results are an affirmation of the powerful diversity of our operating model across channel, regions and merchandise categories. They confirm that the strategies, as we execute them, continue to position us for compelling growth even as we contend with unforeseen external realities and make substantial reinvestments back into the business. And while we enter fiscal '13 excited about our long-term global growth prospectus, we are faced with another set of unique challenges. Once again, some are purposeful and strategic and some are a function of the external factors. We are absolutely committed to our repositioning efforts in Asia, to our investment in global e-commerce and customer intelligence and to the continued upgrading of our systems and infrastructure. These commitments will likely weigh on our expenses especially in the first half of the year, but we believe they are critical to achieving our long-term objectives. As we consider the current environment, we are concerned about near-term global economic trends, especially the uncertainty in Europe. Geopolitical issues are likely to dominate consumer psyche for some time whether it's adjusting to the new political realities emerging in Europe or the upcoming presidential elections here in the U.S. We believe we are proactively positioning ourselves to navigate through these dynamics, planning prudently while remaining agile enough to capitalize on opportunities as they emerge. This approach has served us well in the past. Regardless of the near-term dynamics, we have a clear and compelling growth trajectory ahead of us. We are allocating talent and capital to our most compelling high-growth, high-return opportunities. And we intend to continue operating the business according to the clearly defined strategies and disciplined execution that are the hallmarks of our organization. The consistency of our approach has created significant shareholder value in the past, and we believe it can support additional value creation over the long term. And with that, I turn the call over to Jacki.