Unidentified Company Representative
Analyst
Thank you, operator. Good morning, everyone, and welcome to Restaurant Brands International's earnings call for the third quarter ended September 30, 2022. As a reminder, a live broadcast of this call may be accessed through the Investor Relations web page at rbi.com/investors, and a recording will be available for replay. Joining me on the call today are Restaurant Brands International's CEO, José Cil; COO, Josh Kobza; and CFO, Matt Dunnigan. Today's earnings call contains forward-looking statements, which are subject to various risks set forth in the press release issued this morning and in our SEC filings. In addition, this earnings call includes non-GAAP financial measures. Reconciliations of non-GAAP financial measures are included in the press release available on our website. During portions of the call today we'll be referencing three year comparisons for system-wide sales, growth and comparable sales to provide a cleaner indication of how the business is trending versus a more normalized period. The three-year comparisons are calculated on a geometric stacked basis by using the 2020, 2021 and 2022 disclosed growth metrics. In addition, the consolidated growth metrics discussed during the prepared remarks including consolidated system-wide sales growth, net restaurant growth and organic adjusted EBITDA growth, exclude results from Firehouse Subs, which we acquired on December 15, 2021, to reflect comparable year-over-year growth figures. And now, I'll turn the call over to José.
José Cil: Thanks, Kevin, and good morning, everyone. Thank you for joining us on today's call to discuss our results for the third quarter of 2022. This quarter, we saw the key pieces of our plan continue to come together and foster meaningful growth across our brands and regions. With year-over-year comparable sales up 9%, system-wide sales growth of 14% and 8% organic adjusted EBITDA growth, or 10% excluding an estimated impact on adjusted EBITDA related to Russia. These results were primarily driven by strong performance across our Tim Hortons Canada, and Burger King International businesses; improvements in the U.S. at Burger King, Popeyes and Firehouse Subs; continued growth in digital sales globally; and development progress. Turning to a few highlights from the quarter. During the third quarter, we grew consolidated year-over-year comparable sales by 9%, driven by 11%, comparable sales at Tim Hortons Canada, 15% comparable sales in our Burger King International business, and sequential improvements at Burger King, Popeyes and Firehouse Subs home markets. At Burger King U.S., we saw 4% comparable sales and continued to narrow the sales gap to peers. Our digital channels also continued to contribute to our sales growth this quarter with global digital sales up 26% year-over-year to nearly $3.4 billion, capturing a third of consolidated system-wide sales. We also made solid development progress during the third quarter with Popeyes once again a standout and well-positioned for another strong year. As we look ahead, we're confident in our long-term pipeline and expect to see our development mix strengthen, bringing Tim Hortons and Popeyes to more and more markets around the world while also ramping Burger King back to historical levels over time. The combination of comparable sales and net restaurant growth helped drive Q3 system-wide sales to $10.1 billion, up 14% year-over-year, excluding Firehouse Subs and organic adjusted EBITDA growth of 8% or 10%, excluding the estimated impact on adjusted EBITDA related to Russia. Our strong free cash flow generation this quarter provided us with flexibility to reinvest in our business, while returning capital to shareholders. During the quarter, we continued our commitment to shareholder returns, delivering over $240 million, representing the 40th consecutive quarter of year-over-year dividend growth. Our industry-leading dividend remains a key component of our capital allocation strategy. And as such, we're committed to maintaining our dividend and will look to continue growing it on $1 per share basis with our business over time. Before diving into brand results for the quarter, I want to highlight another important milestone from the quarter. As many of you know, in September, we unveiled a Reclaim the Flame plan designed to engage our Burger King fans and create new ones and accelerate traffic and sales growth and drive franchisee profitability at Burger King U.S. It was critical that we work together with our franchisees to create a thoughtful, well sequenced plan aimed at improving our guest experience at Burger King, a plan that franchisees and their team members will be proud of, stand behind and be energized to execute against. It was also important to demonstrate our confidence in the plan, which is why we committed to making a $400 million corporate investment over the next two years. This investment will help us increase our advertising firepower, drive higher quality restaurant improvements and remodels, and support incremental technology and digital investments. While still early days, I'm incredibly proud of the work done by the Burger King U.S. team together with our franchisees to develop this plan, and I'll share a bit more detail with you later in the call. I'd also like to acknowledge something we're all fully aware of, the continued macroeconomic pressures impacting our industry and our franchisees. These include ongoing commodity and wage inflation and rising interest rates. We continue to work closely with our franchisees directly and through owner advisory boards and franchise councils to identify opportunities to address pressures within our control, to leverage our scale and buying power and to use pricing strategically, when and where appropriate, and always being guest-led. While these pressures are certainly also impacting consumers, we've been pleased to see continued engagement with our brands, a testament to the resilience of our business model and the strength of our value proposition. Looking ahead, we remain focused on driving profitable sales growth for our franchisees and feel confident in the plans we have across all our brands to engage our guests, drive traffic and sales, and improvements in franchisee profitability going forward. Turning to brand performance, we will start with Tim Hortons Canada. In September, I had the pleasure of joining Axel, the Tim Hortons team and about 2,000 participants across Canada, the U.S. and other parts of the world for the first in-person Tim Hortons Convention since 2019. Axel and the Canadian team shared the next steps of the Back to Basics plan to engage guests and accelerate growth, with a focus on growing PM food, as well as cold and espresso-based beverages. I enjoyed having the opportunity to spend time with so many of our restaurant owners and was encouraged to hear and see their enthusiasm around the next phase of the plan. There is no doubt that much of our owners’ excitement can be attributed to the ongoing improvements we are seeing across the business. Our third quarter comparable sales of 11% year-over-year resulted in a 5% increase versus 2019 levels. These results were driven by continued strength from our core offerings and strong calendar initiatives to extend Tim Hortons into high growth dayparts and products, aided by strategic price increases. The success across multiple pillars of our strategic plan demonstrates our confidence in achieving sustainable, profitable top-line growth over the long-term, even as we continue to see an uneven return to the workplace in many of the big urban centers in Canada. During the quarter, we saw improved performance versus 2019 levels across all dayparts, formats for vanities and regions, including super urban locations, which have narrowed the gap to 2019 sales from down 40% in the third quarter of 2021 to down 5% this past quarter. And although sales from hot beverage remained below 2019 levels, the trend continued to improve sequentially, while the positive sales expansion we’ve seen in key growth categories like food, cold beverage and specialty beverage more than offset this gap. Our core breakfast and baked goods platforms maintained strength with the introduction of our new maple bacon breakfast sandwiches and a relaunch of last spring's successful Canada's favorite donuts offering the Apple Fritter and Boston Cream paired with our freshly brewed coffee. As a result, we are pleased to see that our core food offerings, breakfast and baked goods helped to drive our year-over-year comparable sales uplift during the quarter with added benefit from our cold beverage and PM food initiatives. Our cold beverage lineup featured a re-hit of our fan favorite cold brew and the introduction of pumpkin spice cold beverages. During the quarter, these initiatives helped our cold beverage platform grow by 14% versus 2019 and drive cold beverages to over 40% of total beverage sales from 34% in the third quarter of 2019. As we continue expanding our cold beverage platforms across cold brew, specialty and non-caffeinated, we expect to drive more visits and sales through cold beverages and view our platforms as important complements to the work we are doing to expand the PM daypart. This quarter, we continued to benefit from the June rollout of our Loaded Bowls, which together with Loaded Wraps proved to be incremental to main foods and PM daypart sales year-over-year and versus 2019. In fact, our loaded platform helped drive sales from main foods 40% above 2019 levels, driving our lunch daypart up to plus 15% versus 2019. To take our loaded platform to the next level and add a fall twist, we launched Loaded Chili, an elevated version to the classic Tim Hortons Chili we all know and love. With the addition of our Loaded Chili, our extension into PM food continues to garner excitement from existing and new guests through various service modes, including drive-thru, dine-in and various digital channels. Our strong digital capabilities, including the number one food and beverage app in Canada, have enabled Tim Hortons to better cater towards guests, deliver a great experience, increase brand loyalty and drive over a third of sales through digital channels while growing digital sales dollars. This quarter, we're enhancing our digital experience by rolling out our scan and pay feature that allows guests to leverage one QR code in their Tim’s app to scan for loyalty and pay at the same time. We expect this integration to not only make ordering and paying even more convenient for guests, but to also improve speed of service, especially in the drive-thru. Looking ahead, we see opportunities to leverage our digital platforms to offer new engaging features for guests while improving our existing offerings to provide the best user experience possible. In addition to being a leader in digital in Canada, Tim Hortons prides itself in being a community led brand. This quarter, we celebrated two of our most important and exciting fundraising initiatives of the year, Camp Day and Smile Cookie. Through Camp Day, Tim Hortons restaurant owners, team members and volunteers raised over $12 million Canadian across Canada and the U.S. for the Tim Hortons Foundation Camps. Following Camp Day, restaurant owners then raised a record-breaking $15 million Canadian for more than 600 local charities and community groups through our loved Smile Cookie campaign. The Tim's Canada team and restaurant owners capped off the quarter, raising over $1 million Canadian with the Orange Sprinkle Donut campaign on September 30th, an amazing accomplishment in one day with proceeds going to support indigenous organizations in Canada. I'm incredibly grateful to our restaurant owners who work hard day in and day out for their communities, going above and beyond each year to support these important programs and make meaningful connections in their neighborhoods and their communities all across Canada. Finally, I'd like to touch on the opportunities we see for the Tim Hortons brand around the world. Since acquiring the brand in 2014, we've established our presence in seven new countries and grown our store count outside of Canada to over 1,500 locations. We're still ramping up our global footprint through a robust pipeline of long term deals. This quarter, the international team had some exciting restaurant openings including our first four locations in India, and saw continued growth in the Middle East and Philippines as well as Mexico, where we just opened our 50th restaurant in Monterrey. We've also seen the brand embrace all over the UK with London's first location opening in early July. We now have more than 60 Tim Hortons in the UK and growing. This is on top of the incredible growth and market potential we've seen at Tim Hortons China, which opened store number 500 in mid-October, and is well positioned to continue its strong pace of growth. Meanwhile, in the U.S., we opened our first restaurant in Houston, Texas featuring a smaller and more optimized footprint with a streamlined menu. We've seen positive results from this restaurant with our cold beverage platform performing especially well in the market. It's been exciting to see guests around the world embrace the Tim's brand, and we're excited to continue introducing more guests to the Tim's experience. Turning now to Burger King U.S. We made continued foundational improvements this quarter across menu innovation, digital and operations and officially launched our Reclaim the Flame plan to enhance all aspects of the guest experience and advance sales in the U.S. As I mentioned earlier, we developed this plan in partnership with a diverse representative group of BK franchisees from across the country, who all had one thing in common. They have the respect of their peers and a dedication to address the needs of guests, franchisees, team members and the brand. The Burger King U.S. team and this group of franchisees met for months to collaborate on building a plan to address guest needs, accelerate sales growth, and strengthen long-term franchisee profitability. It starts with reclaiming a rightful Share of Voice in media and guest consideration, shoring up our brand equities and delivering on our brand purpose, the relentless pursuit of better for our guests. We kicked this off in October, bringing our brand purpose to life with a new campaign that repositions the brand and elevates our core brand equity, Have it Your Way, through the introduction of a modernized You Rule tagline. We've been very pleased with the response from franchisees, team members and consumers to this new relevant positioning that embraces individuality. It's been amazing to see so many guests wearing their crowns saying You Rule and breathing life into this campaign. The launch of You Rule also marked the start of our historic Fuel the Flame advertising co-investment. As a reminder, this corporate investment will total $120 million over nine quarters, starting in Q4, and should certain profitability thresholds we met at the end of 2024 and 2026, will be matched by a 50 basis-point increase in advertising fund contributions from participating franchisees through 2028. This co-investment plan has been endorsed and agreed to in near unanimous fashion, about 95% of franchisees have signed up for this co-investment plan. And it's designed to increase our media firepower, grow traffic and amplify the fundamental improvements we're making to the guest experience around menu, operations and digital. Another important element of the plan is our $250 million Royal Reset investment that includes two important components. First, a Royal Reset Refresh capital investment of $50 million in a restaurant technology, kitchen equipment and building enhancement refresh program; and second, the Royal Reset Remodel program that provides access to $200 million of funding for high quality, high return remodels. Together, we expect the Royal Reset Refresh and Remodel programs to touch roughly half of the restaurants across our system over the next two years. We're encouraged with the level of enthusiasm and commitment from franchisees to participate in the $50 million refresh, which includes a dollar for dollar matching investment from franchisees. We opened a two-week application processing mid-October and were oversubscribed before closing out the first week. Our field teams are now going through the diligence process of approving each investment request for kitchen equipment, building enhancements, and restaurant technology, prioritizing those that we believe will drive the greatest returns for each restaurant. Through this program we’ll help ensure our restaurants are in great shape as we continue to drive traffic back to the system. Our $200 million Royal Reset Remodel program has also been met with strong interest that gives us confidence in our ability to execute on this program, a very encouraging sign, especially given the current macroeconomic pressures facing many across our industry. We attribute this enthusiasm in large part to the quality plan the BK team developed together with our franchisees and to the unique and compelling incentives we're offering franchisees in the form of upfront capital upon completion of the remodel project rather than royalty or add some credits over time, as we've historically done. By providing incentives upfront, we're reducing our franchisees’ need to draw from other sources of capital to facilitate their investments. That being said, we recognize that many will need to tap other sources, and we're working with franchisees, those with and without strong financial footing today, and their lenders, to position them well for the future. With this program, we've also shifted our approach away from prioritizing restaurants with expiring franchise agreements, to focusing on those with the greatest potential to improve guest perception and traffic and drive the highest returns within each franchisee’s portfolio. I can't emphasize enough that our top priority with this program is quality over quantity. Our goal is to not only bolster the health of the system overall, but also create positive momentum for franchisees to further invest in their portfolios, over the long-term. In addition to the more thoughtful approach to the project selection, the program was also purposefully designed to incentivize franchisees to improve operations by providing more funding for those with stronger ops, as measured by a robust data-driven Franchise Success System. This incentive places a spotlight on the importance of operational excellence, which Josh will highlight later, and has opened the door for productive discussions with franchisees. Our field teams are working diligently with those focused on improving developing detailed business and execution plans and helping franchisees monitor their performance and troubleshoot along the way. For those without the level of engagement and capital necessary to improve their operations, image and overall business, this Royal Reset program in our Franchise Success System has also facilitated important conversations on path to reposition portfolios with more engaged and well-capitalized operators, including a strong lineup of franchisees and investors, interested in driving our Reclaim the Flame plan forward for the benefit of their business as well as the long-term benefit of our great brand across the U.S. Through Royal Reset Remodel and our broader Reclaim the Flame plan, we're laying the groundwork to transition and support a sustainable, long-term remodel program at Burger King U.S. with normalized incentive structures once our corporate investments roll off in 2025. Now to briefly touch on our results for the third quarter. We saw a 4% increase in comparable sales in the quarter, driven by the continued benefit from our emphasis on the Whopper, our compelling value platforms, the launch of the Burger King Royal Crispy Chicken, strategic pricing initiatives and positive contribution from digital channels with digital sales up 28% year-over-year. These benefits were partially offset by the lapping of 2 for $6 in the third quarter of last year. The launch of the BK Royal Crispy Chicken is a good example of us implementing important tenets of the Reclaim the Flame plan when developing new menu items. First, focus on high-quality menu innovation in core platforms; second, ensure consistent operational execution with minimal disruption; and third, develop more impactful advertising to break through the noise and clutter. The BK Royal Crispy Chicken platform strengthens our core in a product category, chicken, that's been a growth engine for the industry with a strong and well-tested product and a variety of great tasting builds. We have been very encouraged by the results to date including driving strong volumes with both, first time and repeat guests, and we are excited to innovate on this delicious premium sandwich in the future. I was pleased to see our efforts this quarter contribute to a further narrowing of the sales gap versus industry performance for the fourth quarter in a row. Now, it's time to diligently execute against our Reclaim the Flame plan in a collaborative and thoughtful manner alongside our franchisees. I'm confident that the powerful combination of brand repositioning, menu innovation, foundational operations improvements, our Fuel the Flame investment and the Royal Reset program will help drive the business into a sustainable, healthy position to support long-term growth for years to come. Now, turning to the Burger King International business, which continues to be a powerful driver for the brand's global growth, contributing 60% of the brand's global system-wide sales and approximately 55% of adjusted EBITDA during the quarter. The international business saw another strong quarter with comparable sales of 15% and consolidated system-wide sales growth of 22% comprised of over 25% growth in EMEA, nearly 30% in Latin America and over 11% growth from Asia Pacific. We continue to outperform our peers in key international markets with ongoing strength driven by a differentiated set of operating partners, attractive and modern positioning across markets as well as being a leader in advancing our digital capabilities and cultivating a seamless experience for our guests across service mode. Four of our largest markets, France, Spain, Australia and the UK generated double-digit comparable sales versus 2019, offsetting lingering macro pressures in China as a result of lockdowns and highlighting the benefits of having a geographically diverse business model. During the quarter, digital sales comprised over 50% of system-wide sales and grew 31% year-over-year, driven by strong contribution from kiosks and delivery. Key markets such as France, Spain, Italy and South Korea generated over 50% of sales through digital channels, while fast growing markets including Japan, Brazil, Great Britain, and Saudi Arabia saw over 25% of sales derived through digital channels. The variety of service modes we provide guests across our international markets creates an omni-channel experience that drives efficiency, brand affinity, and a higher digital sales mix, and we've been pleased to see our digital channels remain sticky in many of our markets, even as dine in returns. Our guest centric approach also extends to menu innovation where we've focused on developing exceptional and innovative plant-based offerings, which have proven to be a significant growth driver. Sales from plant-based items have proven to be over 80% incremental to the European business, and during the third quarter grew nearly 50% year-over-year. Since the introduction of our plant-based products in 2019, Burger King has introduced plant-based burgers in 70 countries and added more delicious items for guests to choose from, including the Cajun Veggie King, Vegan Nuggets, and Long Chicken. The hard work of our teams has helped Burger King become a leader in the plant-based market, and we're excited to see the momentum continue in our European markets and expand around the world. Turning now to Popeyes, whose remarkable journey since 2017 acquisition has helped fuel interest from new and existing franchisees to continue expanding the reach of the brand's authentic Louisiana flavors in both, the U.S. and abroad. Since 2017, we've added over 650 net new units to our existing home market footprint while leveraging our development expertise and master franchise model to bring nearly 400 new restaurants to international markets. The development team continues to take a proactive approach to franchisee format and site selection to capture the best opportunities and make Popeyes more convenient for guests. To this end, in North America, most openings in 2022 have been freestanding, single, or double drive-thru locations that not only offer more convenience for guests, but also typically deliver results ahead of the system average. A number of these openings have been in Canada, where we're adding convenience for Canadians by bringing Popeyes to new parts of the country with more accessible, freestanding drive-through locations. Since mid 2021, we've seen more than 50% of the new restaurants in Canada open with a drive-thru and this quarter we crossed the 300 store mark in the market. After another quarter of strong unit growth, Popeyes remains on track for record restaurant openings in 2022, building on recent development momentum in North America, while adding to its international presence in markets like Turkey, Spain, India, UK and Brazil. Meanwhile, the team is also preparing to bring Popeyes to major chicken QSR markets like Indonesia, South Korea and France in the months ahead. Our development momentum resulted in net restaurant growth of 9% and coupled with comparable sales of 3%, including 1% comparable sales in the U.S., led to system-wide sales growth of 12% for the third quarter. You've heard me stress before that making Popeyes more convenient to guests goes beyond development opportunities. We also need to ensure we're providing guests with a consistent experience across a diversified set of ordering modes and platforms. We've already seen the positive impact of enhancing a brand's digital presence on brand affinity and sales at Tim Hortons and have been making progress against these efforts at Popeyes. This quarter, our efforts helped drive a 33% year-over-year increase in home market digital sales, representing 80% of system-wide sales. As we look forward, we’ll continue to drive long-term growth of Popeyes through restaurant development, a well-rounded digital guest experience and consistent guest service improvements, which Josh will discuss in a moment, while remaining true to the brand's Louisiana heritage and delivering delicious high quality menu offerings to guests all around the world. And finally, Firehouse Subs, a differentiated brand strategically positioned to accelerate growth. Firehouse Subs maintained home market average unit volumes north of $920,000 on a trailing 12-month basis, demonstrating the strength of the system and potential for future growth opportunities. During the third quarter, Firehouse Subs saw net unit growth of 2.5% and relatively flat comparable sales while lapping incredibly strong prior year comparable sales performance of 15%, leading to a 3.8% year-over-year increase in system-wide sales. The brand continued to generate roughly a third of its sales through digital channels this quarter, aided by successful initiatives such as rewards week, which included seven days of exclusive offers and points for our firehouse rewards members. This was just one of the creative initiatives during the quarter to increase digital engagement, while delivering the high quality and flavorful products our guests know and love. I'd also like to highlight that the Firehouse Subs Public Safety Foundation remained busy this quarter and surpassed $71 million of grants awarded since inception. Now, I'll turn it over to Josh to walk you through some of the important work we've been doing to enhance operations across our brands. Josh?