Stephen Lichtner
Head of Investor Relations
Thank you, operator. Good morning, everyone, and welcome to Restaurant Brands International's earnings call for the second quarter ended June 30, 2022. As a reminder, a live broadcast of this call may be accessed through the Investor Relations web page at rbi.com/investors, and a recording will be available for replay. Joining me on the call today are Restaurant Brands International's CEO, José Cil; COO, Josh Kobza; and CFO, Matt Dunnigan. Today's earnings call contains forward-looking statements, which are subject to various risks set forth in the press release issued this morning and in our SEC filings. In addition, this earnings call includes non-GAAP financial measures. Reconciliations of non-GAAP financial measures are included in the press release available on our website. Please note that consolidated growth metrics discussed during the prepared remarks including consolidated system-wide sales growth, net restaurant growth and organic adjusted EBITDA growth exclude results from Firehouse Subs, which we acquired on December 15, 2021 to reflect comparable year-over-year growth figures. And now, I'll turn the call over to José.
José Cil: Thanks, Stephen. And good morning, everyone. Thank you for joining us on today's call to discuss our results for the second quarter of 2022. Before jumping into our results, I'd like to give some perspective and what we are seeing from a macroeconomic standpoint. We recognize the uncertain and at times difficult environment that we are facing as a result of ongoing commodity and wage inflation, rising interest rates and broader macro uncertainties impacting our industry and many others. While many of these pressures are out of our control, we have been focused on working closely with our franchisees to take thoughtful action to alleviate those within our and our franchisees' control. Together, we're strategically placing price across each of our brands, always being mindful of traffic and the guest experience. And we continue to leverage our scale to assist where we can. We also know our franchisees' team members are key assets in delivering a great guest experience, which is why we are providing franchisees with tools and the practices for staffing and retention, updated easy-to-follow training resources and simplified back-of-house processes where possible. These and many other ops, labor and procurement initiatives are important steps we're taking to help offset macro pressures that are impacting franchisee profitability. I've had the pleasure of getting back out on the road more and more, and have had a chance to meet with a number of our franchisees across the U.S., Canada and Europe. Throughout my travels, it's been incredible to see our franchisees' hard work, their energy and focus to deliver on our big dream to build the most loved Restaurant Brands in the world. I'm even more encouraged to see this translate into our strong results for the quarter with consolidated comparable sales up 9% year-over-year, 14% growth in system-wide sales and 9% organic adjusted EBITDA growth. These results were primarily driven by a strong acceleration in sales growth at Tim Hortons Canada, sustained momentum across many of our international markets, steady improvement at Burger King U.S., continued growth in digital sales and development strength at Popeyes. We're incredibly proud of the work our team and our franchisees have done to-date. And while there is still a lot more to do, we feel our strong portfolio of diversified global brands and resilient business model are well-positioned as we look ahead. We also know many of you are excited to hear more about our plans for Burger King U.S. including investments we plan to make alongside our franchisees to accelerate growth, and we are looking forward to sharing details with you after we share the plan with our Burger king U.S. franchisees at our upcoming National Franchise Convention in early September. Turning to a few highlights from the quarter. During the second quarter, we grew consolidated year-over-year comparable sales by 9% driven by 14% comparable sales at Tim Hortons Canada, driving our Tim Canada sales above 2019 levels for the quarter and 18% comparable sales growth in our Burger King International business. At Burger King U.S., we continue to narrow the gap versus industry performance this quarter and across Popeyes and Firehouse home markets, we saw steady sales on top of the transformative last few years. We continue to drive growth through our digital channels this quarter as well with global digital sales up double digits year-over-year to over $3 billion, reaching roughly 1/3 of consolidated system-wide sales. We also saw good development progress within the second quarter and have a clear path to accelerate unit growth of 2021 levels. Popeyes made notable development advancements in this quarter and remains on track to deliver a record year. This is an example of our strengthening development mix as our growth at Popeyes and Tim Hortons accelerates, while our development engine at Burger King ramps back up to historical levels. To put some context around this, our combined Tim Hortons and Popeyes footprint outside home markets has reached nearly 2,500 restaurants, up from approximately 1,500 restaurants just five years ago and grew over 20% year-over-year in the second quarter. In parallel, we're building development capabilities at Firehouse in the U.S. and globally to drive another pillar of growth in the coming years. The combination of comparable sales and net restaurant growth helped drive Q2 system-wide sales to $10.1 billion, up 14% year-over-year, excluding Firehouse Subs and organic adjusted EBITDA growth of 9%, which included a negative 2% or $11 million impact on adjusted EBITDA growth related to Russia. These results, coupled with our fully franchised cash-generative business model, allowed us to continue driving strong shareholder returns. In the second quarter, we delivered over $400 million of capital through a combination of share repurchases and/or dividends. Before diving into brand results for the quarter, I want to touch on sustainability, which continues to be central to our goal of operating and building the most loved Restaurant Brands in the world. We recently released our second annual Restaurant Brands for Good year-end review report, which highlights the achievements our brands made across sustainability in 2021. I encourage you all to take a look and learn more about the progress we made across our three pillars: food, planet, and people and communities. I'm confident that what we achieved in 2021 will make a lasting difference in the world and I'm excited to continue the positive momentum on sustainability initiatives across our brands. Turning to our brand performance. We'll start with Tim Hortons Canada. During our first ever Tim Hortons Canada Investor Day earlier this year, Axel and our Tim Hortons Canada leadership team walked through the journey that brand has taken since 2019 that has allowed us to transition to Phase 2 of our Back to Basics plan, which is focused on accelerating growth in the coming years. On this front, we were pleased with the progress we made accelerating sales growth during the quarter, with comparable sales of 14% year-over-year and positive 2% versus 2019 for the quarter. This performance was a result of continued improvements in our core breakfast, baked goods and coffee offerings, extensions to our PM food and cold beverage lineup, and our second collaboration with Justin Bieber, all of which have been aided by increased mobility and targeted strategic pricing initiatives. It's clear that the groundwork we laid during Phase 1 of our Back to Basics plan is paying off with guests as they return to Tims following the easing of restrictions in late Q1. Sales during the second quarter sequentially improved versus 2019 levels across all dayparts, all formats or vanities and regions. All product categories, excluding hot beverage, were also positive versus 2019 levels during the second quarter with our movement into high growth categories such cold beverage and PM food fully offsetting the headwind from hot beverage sales. Our extension into the higher ticket, higher growth categories with PM food and cold beverage continues to gain traction. In May, we introduced one of our loaded platform which is the Loaded Wraps initially available in cilantro lime and Habanero chicken flavors, and are encouraged by the early results. To build on this exciting platform on June 15, we introduced Loaded Bowls, prepared fresh to order, filled with hearty grains, very tasty chicken, green and mouthwatering sauces, which are also driving incremental sales to PM dayparts. Not only has the loaded platform delivered strong sales, it's also benefited our customer mix. These new PM menu items have allowed us to drive improvements in preference measures for Tims with younger guests and have reengaged existing guests that historically frequent attendance for breakfast and snacks only. At our Investor Day, we also outlined our goal of being guests' most sought after option for the category, hot, cold and specialty. During the quarter, we made further progress against this goal innovating on our high-quality Cold Brew platform with a new roasted hazelnut cold brew, which helped grow cold beverages by double digits versus 2019. Another valuable lever to accelerate growth is modernizing our brand. This quarter, we introduced the sequel to our collaboration with Justin Bieber with the rehit of our fan favorite Tim Biebs. Tim Biebs designed and developed by Justin himself, along with the addition of the French Vanilla Biebs Brew, another delicious innovation on our Cold Brew platform. The partnership helped generate incremental visits from existing guests while also attracting a younger, more digitally inclined guest. We remain very focused on our digital journey at Tims, which already generates over 1/3 of its sales through digital channels, illustrating the growing importance of technology to the brand and its guests. We continue to make progress enhancing our capabilities and driving more guests to our platforms, both in-store and from home, which resulted in a double-digit year-over-year percent increase in digital sales during the quarter. I'm very proud to see the combined efforts with our restaurant owners and how they're resonating with guests. That said, we're still early in the journey and look forward to continuing to accelerate growth through the second phase of our Back to Basics plan in the quarters and years ahead. Turning now to Burger King U.S. We made encouraging progress in the quarter, narrowing the comparable sales gap to peers while working closely with franchisees to solidify our multiyear plan to reclaim the flame. The team is gearing up for an important milestone in early September at our National Franchise Convention, where we will discuss the plan and investments we expect to make with our franchisees to springboard compelling long-term growth at Burger King U.S. As I mentioned before, we look forward to sharing the details with all of you as we come out of convention, aligned with our system on the path forward to reclaim the plan. In the meantime, I'm pleased with the important progress we've made across a number of our near-term initiatives to enhance the guest experience and drive long-term sustainable and profitable sales growth. During the quarter, we saw notable improvements in key operational metrics, steady progress across our digital capabilities and consistent execution of our marketing plan. On operations, you heard us stress the importance of precision and creating a culture of operational excellence at Burger King U.S. We continue to see the benefit of recent menu and process simplification efforts that are driving efficiencies in the restaurants, resulting in favorable operational outcomes and an improved guest experience without a near-term negative impact to sales related to the product reduction. We're also focused on exploring ways to assist our franchisees as they navigate through ongoing pressures as a result of the current operating environment. We've already taken a number of steps to bolster franchisee support, including developing and rolling out an employee value proposition, improving our feedback framework with the introduction of our franchisee success system online dashboard and expanding our field teams. I am pleased to see the franchisees actively utilizing the employee value proposition guidebook and implementing best practices into their hiring and retention routines, both of which we believe have helped drive a quarter-over-quarter increase in average hours of operation. In addition, our franchisee success system operational framework is providing our franchisees with valuable insights into their performance by comparing key restaurant level metrics to the system average as well as the top 10% of the operators. Once an area of opportunity has been identified, whether order accuracy, speed of service or training related, among others, our expanded field team is then able to develop an action plan to assist franchisees in their efforts to improve. Collectively, these initiatives are driving improvements in guest satisfaction, which has improved sequentially over the last four quarters. As a reminder, we have a significant growth opportunity from improving this metric in particular as we've seen a clear positive correlation between guest satisfaction and higher comparable sales. Burger King's digital progress is steadily advancing. Our mobile app with white label delivery capabilities and loyalty through Royal Perks is getting faster through improvements our engineers have made. We're learning more from digital guest interactions and we're finding new ways to drive engagement and platform adoption through integrated marketing campaigns. Take, for example, the Frequent Fry'ers campaign we ran during the second quarter where we offered members the option of free fries every week for the rest of the year. The campaign has proven to be incremental to digital sales since its launch and stands as an exciting step in expanding our regional audience. Finally, in marketing, we're focusing our media firepower on fewer, well-tested, high-quality and high-impact messages and we've seen our purposeful shift in this area begin to resonate with guests. And while still early days, we're actively working with our new creative agency on ways to modernize our brand positioning and communications to further engage and connect with today's guests. Now to briefly touch on our results for the second quarter, we saw a 0.4% increase in comparable sales in the quarter, driven by a net benefit from our focus on core offers, including removing Whopper from core discount during the first quarter, a strong value platform with a $5 Your Way meal and positive contribution from digital and delivery channels. These benefits were partially offset by the impact of lapping stimulus in April and May of 2021. Our efforts this quarter helped sequentially narrow the comparable sales gap to our peers, a reflection of the hard work of the BK U.S. team, our franchisees and restaurant team members. I look forward to seeing continued progress across the business in the coming months and to sharing updates on our long-term plan with all of you in September. Now turning to a valuable growth engine for the Burger King brand, the International business, which contributed 60% of the brand's global system-wide sales and over 55% of adjusted EBITDA during the second quarter. Burger King's International business continued to gain significant traction across key global markets and delivered another quarter of robust system-wide sales growth expanding 28% and adding about $600 million of sales year-over-year. These results were driven by strong momentum in comparable sales at 18% year-over-year, coupled with solid net unit growth and strengthening pipelines. Since the last quarter of 2021, with the exception of lockdown challenges faced in China, our largest international markets have performed well beyond pre-pandemic sales levels. And during the second quarter, we saw the trend continue; and in some cases, accelerate. Four of our largest markets, France, Spain, Germany and Brazil generated double-digit comparable sales growth and collectively contributed over $1.2 billion to system-wide sales during the quarter. Burger King's strong brand positioning has served as an incremental growth driver above and beyond the macro recovery many of our markets are currently experiencing. Guests in markets like France, Spain, Germany, the UK and Switzerland ranked Burger King in their top 3 preferences. On top of that, our guests in France, Germany, UK and Italy consider Burger King as their top QSR preference. We attribute the strong brand affinity we've established to the hard work our teams and our franchisees have done to deliver a memorable and enjoyable guest experience. Our modern brand positioning has also contributed to fostering a positive experience for guests. We have strong digital capabilities internationally with many of our largest markets generating over 50% of sales through digital channels. Digital sales are a win-win for franchisees, our business and guests, driving sales with a measurable uplift in check, higher margins per ticket for franchisees, improved operations and a more seamless and better guest experience. We expect our digital sales to continue to grow over time given the significant development runway we see in key international markets. We have an incredible business internationally and one that we expect will continue to be a powerful growth driver for the brand for the years to come. Turning now to Popeyes, another exciting long-term growth engine for our business. Popeyes' meaningful transformation over the last few years with U.S. comparable sales of 25% versus 2019 levels, continues to drive interest from franchisees to bring our delicious Louisiana style chicken to more guests in the U.S. and around the world. The brand is on track to accelerate off a record 2021 development year with the majority of openings in North America being drive-thru locations that typically have average restaurant sales levels over 10% higher than the system average. Outside of North America, Popeyes is making notable progress across existing markets like Turkey and Spain, and we're seeing traction in new markets like India and the UK. This strong development momentum translated into net restaurant growth of over 8% for the second quarter and helped drive system-wide sales growth of nearly 10%, including 6% in the U.S. Popeyes U.S. comparable sales were relatively flat after three years of incredible growth. This quarter, we also celebrated the brand's 50th anniversary in June with memorable activations such as our 50 Years of Love campaign and thoughtful and relevant promotions, including offering 2-piece bone and chicken for the original 1972 price of $0.59 if ordered through at Popeyes digital channel. Making Popeyes more convenient for guests is an important priority for the brand. Aside from continued net restaurant expansion, the team is also focused on enhancing the brand's digital presence to make it more accessible to guests across service modes and platforms. We were pleased to see positive contribution from these efforts during the quarter with delivery sales increasing 8% year-over-year on top of a robust 27% increase in the prior year period and helping to drive digital sales penetration to 18%. Looking ahead, we will continue to grow by building convenience through restaurant development and digital capabilities while driving guest service improvements. Popeyes is a brand with a rich culture and a history offering delicious high-quality food and has an exciting long-term growth story ahead. And finally, Firehouse Subs sustained all-time high average unit volumes of approximately $920,000 on a trailing 12-month basis, up from a consistent level of approximately $700,000 in 2020 and the years leading up to it. This continued strength has been driven by notable outperformance from new units, generating higher average unit volumes than the system average, giving us more confidence than ever in the exciting growth opportunity ahead for this unique brand. In June, I had the pleasure of attending my first Firehouse Subs convention or Family Reunion as the Firehouse Subs team calls them and met over 300 of our franchisees and their families that have helped make Firehouse Subs the success it is today. We had the opportunity to introduce franchisees to our compelling growth mindset and algorithm at RBI, and I was very pleased to see the message embraced and the team energized to deliver. It was clear from our time together that we have a passionate and dedicated group of franchisees at Firehouse Subs, committed to their public safety mission and dedicated to delivering on our big dream to build the most loved Restaurant Brands in the world. For the second quarter, Firehouse Subs saw a net unit growth of 2.5% which offset softer comparable sales of down approximately 1%, resulting in a 2% year-over-year increase in system-wide sales. The second quarter was a tough comp to the prior year period, which benefited from stimulus and where Firehouse posted an incredibly strong comp sales performance of 31%. The team worked to offset this by creative traffic-driving initiatives such as May's Name of the Day promotion to keep Firehouse Subs top of mind. Looking ahead, we're focused on accelerating the brand's development and continuing to enhance Firehouse Subs digital capabilities, specifically as it relates to enhancing the loyalty program and e-commerce infrastructure. We're excited to keep you updated on our progress in the months ahead. As you can see, it was an action-packed and exciting quarter where we made solid progress across all brands and in all regions. Now I'd like to turn it over to Josh to walk you through a quick update on our progress on the digital and technology fronts. Josh?
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