Sherry Bahrambeygui
Analyst · Kansas City Capital. Please go ahead
Good morning, everyone, and thank you for joining us today. Since our last call I’ve continued immersing myself in the business and have been able to start making some changes in areas that are important and where there’s been good opportunity for improvement. As you might recall in Q1 of this fiscal year, I visited our clubs and operations in most major markets throughout Central America, Panama and Colombia. And since our last call, along with my senior management team, we’ve travelled to our Caribbean market and had pretty comprehensive visits of most of our clubs and related operations in DR, Trinidad, Jamaica and the USVI. We thoroughly explored all aspects of our clubs, our operations and distribution centers and the competition in those markets. I had the pleasure of spending time with many dynamic and entrepreneurial members of our local management team and associates. We also engaged directly with members on the sales force to get a better understanding of how we could bring value to their lives and their businesses. I’m excited to say that we got a quite robust business in the Caribbean and many of our locations do want further investment to increase capacity, capacity that would make it easier for our members to shop and as a result drive same-store sales. We also found many opportunities to increase efficiencies. Similar to the impression that I had after visiting Colombia and our Central American markets, in many cases our business will benefit from getting back to basics. As you’ve heard before, I refer you to the Six Rights of merchandizing that were originally introduced by Sol and Robert Price, our founders. And as a reminder, the Six Rights are having the right merchandize in the right place at the right time in the right quantity in the right conditions and at the right price. Just as important as getting back to basics is that we recognize we need to meanwhile increase our capabilities with technology that’s available today so that we can better know our members and we can deliver greater value to them today and in the future. Recognizing these principals, our goals and priorities are to number one, drive same-store sales growth by increasing our vigilance about the Six Rights; second is to drive long-term growth both through our new format concept which by the way is scheduled to launch this summer and the opening of additional clubs. Third, we need to leverage the technology and the talent we’ve acquired through what has been referred to as Aeropost, the company we bought last year, and that is in order to create closer connectivity with our members. And we need to accelerate our digital and omni-channel transformation to also drive growth. I’m in the process of continuing to assess talent, identify gaps and make changes where appropriate in key areas such as merchandizing and member experience, and to continue to build on the strength of our team. Finally, our goal is to continue to reenergize the culture of performance and accountability. We are making progress. I’ll share with you some specific examples. With regard to real estate, as I mentioned, our new club format is scheduled to open this summer in the Dominican Republic. We refer to this club as Bolivar [ph]. This club’s physical sales floor will be smaller than our traditional format but it’s effectively augmented by the fact that our members can purchase for delivery at good value a significant number of items including white goods and major appliances that will be displayed but not stocked in the clubs. We are finding ways to do this so that we can meanwhile enhance the value proposition for the members both in terms of price and in terms of convenience. We believe that this new format concept which incorporates omni-channel and an e-commerce platform will open up additional real estate and growth opportunities for us in the future. I’d like to invite you all to join us in a few weeks for the opening of another club in Santiago, Panama which we refer to as Veraguas. In addition, two more clubs are in the process of being built; one in Panama City and the other in San Cristobal, Guatemala. In total, these four clubs represent about 10% club growth by the end of this calendar year bringing us to a total of 45 clubs. Now I’d like to talk a little bit about another area of priority and that is the integration of a company that we’ve been referring to as Aeropost into PriceSmart. It’s going well. We’ve launched online membership capability, we’ve begun cross-marketing between Aeropost customers and PriceSmart members, the team is working closely to launch an e-commerce Web site as part of a new format launch in the Dominican Republic and we expect that to expand. Sales are beginning to be generated from online, although it’s small at this time. Another significant development is that we’ve moved a key executive with Aeropost into a newly created role responsible for member experience. This is a role that is embedded in the core of our company and will now report directly to me. This position is entirely committed to strengthening our bond with our member by helping us better understand and anticipate our members’ expectations. This new SVP of member experience brings with him expertise in digital marketing which will be applied to smartly use our data, one of our most valuable resources and that will enable us to deliver greater value which should then drive sales. Our commitment to digital transformation is also reflected in the fact that we’ve established a digital transformation committee of the board of directors to support at the highest levels of the company our efforts to increase opportunities that technology will bring so that we can effectively execute on the Six Rights. With respect to merchandize and buying, a core area of our business, we’ve made numerous recent talent moves throughout the company and we’re strengthening the buying leadership in our San Diego office for both U.S. and non-foods. We’re also creating a senior executive position focused on building and serving the specific needs of our business membership to develop that area further. These additions and moves will lead to improvements in our merchandize and our ability to deliver on the Six Rights. We also continue to innovate and increase options for last mile delivery. This is not necessarily focused specifically on e-commerce but it’s more about being responsive to what our members – we’re understanding from our members as an expectation in terms of their shopping experience. And by way of example we’re contracting with third parties and markets in Colombia to be able to provide cost effective delivery, we are engaging in other initiatives in our other markets to facilitate direct vendor deliveries and in many of those cases it’s resulting in better pricing for our members. So there’s a focus on again addressing what we are hearing from our members of an additional expectation in terms of facilitating the ability to have merchandize delivered to them directly. So now let me turn to our results with an overview of Q2. Total revenues were $854.4 million, an increase of 1.8% over the comparable prior year period which includes a $9.9 million contribution from the business that we acquired in March of last year. Net merchandizing sales were $820.3 million, an increase of 0.5% over the prior year period. Currency fluctuations had a negative 3.6% impact on net merchandize sales. Comparable net merchandize sales decreased by 0.9% with currency fluctuations impacting comparable sales negatively by 3.7%. Just as a side note here, the FX fluctuations and the number of markets in which we’ve been experiencing external forces whether economic or geopolitical is probably more prominent than I can recall in recent quarters and it definitely is having an impact on our overall performance. As a reminder, we ended this quarter with 41 warehouse clubs compared to 40 clubs at the end of the second quarter fiscal year 2018. Net income for the second quarter of fiscal year 2019 were $23.8 million or $0.79 per share compared to $14.1 million or $0.47 per share in the comparable period last year. This result includes a $0.14 per share impact from a combination of our ongoing investments in the development of our omni-channel platform, the cost associated with the acquisition we made in March of 2018 and the operations of that business. The quarter also includes a $0.05 per share positive impact from a payment from one of our credit card vendors. As such, these new factors combined had an EPS impact of a negative $0.09 per share. The Central American region where we have 12 clubs had a 2.5% increase on total merchandize sales and in comparable sales. General weakness in these economies, including Costa Rica, Panama, Guatemala and Nicaragua, contributed approximately 1.7% of the total comparable sales decrease. The impact of currency on total and comparable sales to the Central American segment were each negative 3.6%. Turning now to the Caribbean. The Caribbean region where we have 22 clubs, we had a total merchandize sales growth of 6.5% with a comparable sales growth of 1.7%. The USVI again reported strong sales growth of approximately 7% and that was in part resulting from the prior year’s hurricane impacts on our competitors. Jamaica performed well while the Dominican Republic was cannibalized by the San Isidro store opening which had a negative impact on net comparable sales of approximately 70 basis points. The impact of currency once again on total and comparable sales to the Caribbean segment was negative 1.5% and negative 1.4%, respectively. And last, in Colombia where we now have seven clubs, we finished with 0.9% growth year-over-year with comparable sales growth of 1.1%. The impact of currency on total and comparable sales in Colombia was significant at negative 8.9% and negative 9%, respectively. In terms of merchandize categories, we saw good comps growth in our overall softlines category which increased 2.2% driven primarily by 14.1% growth in our fashion apparel department. We also saw positive comps within our foods and fresh categories and several other departments with good U.S. dollar comps, including soda and beverages, pet supply, seafood and meats. Please note that in total the foreign currency fluctuations negatively impacted our sales growth by 3.6%. Now where we still have room for improvement in several other categories that include juices and drinks and snacks, cookies and foods as well as electronics within hardlines. Now I’d like to move to membership. I think membership shows a very positive message and one that I’d like us to be focused on in terms of the future potential. We finished the quarter with approximately 1.6 million accounts which is a 3.2% increase fiscal year-to-date. Membership income was up by 1.1% during the quarter. The 12-month renewal rate notwithstanding all of these challenges at the end of February was 85%. Of note, the platinum program grew 37% year-over-year and has now been rolled out in Panama, Costa Rica, the Dominican Republic, USVI and Honduras. Now platinum membership represents only about 2.5% of our total membership base and as you can tell from that there’s significant potential for expanding this program. Turning quickly to March sales which were released last week, net merchandize sales were $261.5 million, an increase of 0.1% versus the year ago. FX fluctuations negatively impacted net merchandize sales by 3.3%. For the four weeks ended March 31, 2019, comparable net merchandize sales decreased exactly 1% with a negative FX impact of 3.3%. Unlike last year, this four week period did not include Semana Santa which boosted sales a year ago. In closing, this is a business model that succeeded for over 40 years. The core principals and discipline of the business, the Six Rights, are just as relevant today as they were 40 years ago. The best way to execute on that discipline, however, has evolved. With the digital capabilities that exist today we have access to better tools, better tools to execute more effectively on our core business strategy. We have an incredible and committed team of almost 9,000 employees and I’ve seen firsthand how much we’re valued in the communities where we operate. I’m confident with our renewed focus on the basics, the increased efficiencies, the incorporation of technology and the related talent to support that in our core business, we will be able to deliver greater member value and drive significant growth from same-store sales over time adding new sources of growth from new clubs and new formats in conjunction with our digital omni-channel capabilities. I will now hand it over to Maarten Jager.