Sherry Bahrambeygui
Analyst
Good morning, everyone, and thank you for joining us today. This is my first official earnings call since I accepted the responsibility of Interim CEO on November 16. First, I'd like to share with you some of my activities over the last seven weeks along with some high level observations and then turn to the Q1 results. During these last seven weeks, I've immersed myself in a broad range of the Company's operations. My priorities have been first to broaden my knowledge base of all aspects of the business as quickly as I can; second, to evaluate talent and identify potential gaps and opportunities to fortify our talent; third, to determine the best way to execute on the right growth strategy supported by that talent, and fourth, to properly assess risk both in terms of avoidance and positive opportunities to expedite our growth. Since November, I visited our corporate offices in Miami to meet with the rest of our executive team and our offices in Bogota, Panama and Guatemala to meet with many members of senior management and staff as well as support functions and finance, legal and IT. I've seen our distribution center in Miami and visited our newest 166,000 square foot state-of-the-art regional distribution center in Costa Rica, which we believe will be an important part of how we improve on our efficiencies in the supply chain and also gain greater vendor support for better pricing. I spent time at the offices and operations in Costa Rica of the Company that we acquired in March, which we've been referring to as Aeropost, and I've met with our leadership team to advance our efforts to integrate the best capabilities to support and help grow our business. I've walked the clubs in Pereira, Medellin, Chia and Bogota, Colombia, as well as our clubs in Panama, Costa Rica, and Guatemala and some of them with our Company's founder, Robert Price. I intend to do a similar trip to our Caribbean markets next month. And I've listened carefully to buyers – assistant buyers, inventory control clerks, team members in logistics and operations to familiarize myself with their challenges and their opportunities. I've traveled with country managers and club managers and spoke with – I've spoken with stockers and cashiers. I've engaged directly with our members to hear firsthand how we can improve the lives and businesses of our members. During these visits and meetings, I was consistently impressed with the strong dedication and commitment of our employees. It reinforced for me what I've always sensed while I've been serving on the Company's Board exactly how much we mean to our employees, to our members and to the communities where we operate. I'm proud to see we matter in our markets. We play a very important role in our model of business in the communities where we operate. Now when walking the clubs, I saw clubs that were exemplary, a model of our club concept, beautiful clubs buzzing with activities, presentations, merchandise that was exciting and displayed well, I had the opportunity to see our seasonal sets and our mix of local and imported products. But I also observed in some clubs, certain areas that were just not up to standard, things, frankly, that we aren't doing enough of, or that we can do better. Things that can be easily improved simply by more closely adhering to the Six Rights, the basic tenets of our merchandising philosophy. And for those of you who may not be familiar, these tenants have withstood the test of time ever since when full price first laid them out. It is our responsibility to have the right merchandise at the right time, in the right quantity, in the right condition, at the right price. That's one of the benefits of coming up with a fresh pair of eyes. I can revisit how we do things and ask is there a better way? Is there a more efficient way? Where does greater collaboration makes sense? Where should we be investing more resources? Are we making the most of one of our greatest points of distinction from other retailers and one of our main assets, our membership data? What kind of corporate citizen do we want to be in our market? In collaboration with our team members and our Executive Chairman, we can revisit how we buy, how we negotiate, how we remain exciting, how do we exceed the needs of our members. I've also spent a good deal of time communicating with the Executive Chairman and other members of the board about my observations. I also want to thank our team members for all the time they spent sharing their ideas and insights with me. As a result, I've also developed a clear perspective on key strategic, operational and organizational imperatives for PriceSmart and what is our responsibility to deliver to our shareholders. Our key priorities are to first, drive same-store sales growth by significantly improving our core business, we need to be vigilant about the Six Rights of merchandising. And this will impact all of the core areas of our business from buying an operations through supply chain. We need to develop and build talent both internally and externally and optimize our organizational structure. We need to drive growth by accelerating our digital transformation so as to better position PriceSmart in a rapidly evolving omnichannel digital competitive environment. We are in retail, our members today expect certain things and how they shop, we need to address that. We need to drive longer term growth with our new format concept which is currently under way and continue to evaluate opportunities to enter new markets. We need to reenergize a culture of performance and accountability. Now let me turn to our results with an overview of Q1. Total revenues were $779.6 million, an increase of 1.6% over the comparable prior year period, which includes a $9.2 million contribution from the business that we acquired in March, which has been referenced as Aeropost. Net merchandising sales were $747.4 million, an increase of 0.3% over the prior year period. Currency fluctuations had a negative 2.6% impact on net merchandise sales. Comparable net merchandise sales decreased by 2.1% with currency fluctuations impacting comparable sales negatively by 2.5%. As a reminder, we ended this quarter with 41 warehouse clubs compared to 40 clubs at the end of the first quarter of fiscal year 2018. Net income for the first quarter of fiscal year 2019 was $14.6 million or $0.48 per share compared to $22.5 million or $0.74 per share in the comparable period last year. This result includes a $0.13 per share impact from a combination of cost associated with the acquisition we made in March, the operations of that business and our ongoing investments in our development in our omnichannel platform. The quarter also includes a $0.13 per share impact from charges related to the separation package for our previous CEO. As such, these two factors combined had an EPS impact of negative $0.26 per share. The Central American region had a 3% decrease on total merchandise sales and a decrease in comparable sales of 4.5%. The impact of transferred sales related to the opening of the Santa Ana Club in Costa Rica negatively impacted comparable sales for Central America by approximately 50 basis points for the quarter. General weakness in the economies in Costa Rica, Panama, Guatemala, and Nicaragua contributed approximately 2.6% of the comparable sales decrease. The impact of currency on total and comparable sales to the Central American segment or each negative 2.7%. Now turning to the Caribbean. The Caribbean region had a total merchandise sales growth of 4.8%, while comparable sales were slightly negative at negative [2.2%]. The USVI again reported very strong sales of growth of approximately 30% and this was largely the results of the prior year's hurricane impact on competitors. Jamaica performed well, while the Dominican Republic was impacted by the San Isidro store opening, which had a negative impact on net comparable sales of approximately 40 basis points. The impact of currency on total and comparable sales to the Caribbean segment was negative 1.4% and negative 1.2%, respectively. And last in Colombia, we finished with 5.8% growth year-over-year with a comparable sales growth of 5.4%. The impact of currency on total and comparable sales in Colombia was negative 4.7% and negative 5%, respectively. In terms of merchandise categories, we saw good results in the fashion softlines areas with department such as seafood posting a 6.8% growth and fashion apparel growing 5.7%, canned foods grew 2.6%, flower and plants grew 4.7%. Now moving to membership, we finished the quarter with approximately 1.6 million accounts, up 3.4%. Membership income was up by 2.9%. The 12-month renewal rate at the end of November was 85%. Excluding Colombia, the renewal rate was a healthy 87%. The renewal rate in Colombia finished at the end of November at 79%, which is a 1% increase over a year-ago. The Platinum program grew 47% year-over-year and has now been rolled out in Panama, Costa Rica, the Dominican Republic, Trinidad and the USVI. On the distribution and logistics side our Costa Rica already see continues to ramp up and we're in the process of streamlining our merchandise flows through this new 166,000 square foot building, which I referenced earlier, and that should allow us to drive efficiencies that we can pass on to our members. In addition, in both Panama and Costa Rica, we've initiated direct from farm produce purchasing, which allows us to better control quality as well as rely substantial savings in the cost of goods. Our first quarter results continue to be impacted by challenging external factors in several of our markets at once, including economic, social and political structures, as well as by currency fluctuations. Notwithstanding those challenges, we have many opportunities to improve member value by buying better and being smart about how we get that merchandise from the vendor to our members at the best value. Now for December, as I mentioned, I traveled to multiple markets including Colombia, Costa Rica, Guatemala and Panama and also have the opportunity to see how we executed for the holiday season. As released earlier this week, net merchandise sales were $347.1 million, an increase of 0.9% versus a year ago representing the highest monthly sales in the history of our Company with $3.9 million transactions. FX fluctuations impacted net merchandise sales by 3.3%. For the four weeks ended December 30, 2018, comparable net merchandise sales increased 0.4% with a negative FX impact of 3.3%. Unlike last year, this four week period did not include New Year's Eve, which boosted sales a year ago and was mentioned on last year's conference call. I want to thank you for the opportunity to share this information with you. I want to thank our almost 9,000 employees for their commitment to moving us to a bright future. And after Maarten's remark, we will take your questions. Thank you very much.