Mark B. Grier
Analyst · Goldman Sachs
Thanks, John. Good morning, good afternoon or good evening, depending on where you are. I'll add my thanks to joining us. And as both John and Eric mentioned, I'll be referring to slides that are in the deck to which you have access through our Investor Relations website. I'll start with Slide 2, an overview of our financial results for the quarter. On a reported basis, common stock earnings per share amounted to $2.28 for the first quarter, based on after-tax adjusted operating income of the Financial Services businesses. This compares to EPS of $1.61 a year ago. After adjusting for market-driven and discrete items in both the current quarter and the year-ago quarter, EPS was up 49%, amounting to $2.13 compared to $1.43. This increase is largely the result of underlying organic growth in our U.S. businesses over the past year; the first full quarter contribution from the pension risk transfer business we put on the books in the fourth quarter; the initial contribution from the in-force Individual Life Insurance business we acquired from The Hartford in January; continued growth of our International Insurance business; and finally, a more favorable claims experience across several businesses. On a GAAP basis, we reported a net loss of $721 million for the current quarter. This reflects the accounting impact of foreign currency remeasurement of non-yen liabilities on the books of our Japanese insurance companies. Book value per share, excluding accumulated other comprehensive income or AOCI, amounted to $55.94 at the end of the first quarter, down $1.92 from year end on a reported basis. If you adjust for the foreign currency remeasurement of non-yen liabilities, in other words, if we didn't have the geography mismatch where the offsetting gains on the assets are included in AOCI rather than net income, book value would be up $1.50 per share since year end after payment of our first quarterly dividend of $0.40 per share. And if you add the numbers shown on Slide 2, at the bottom, you would arrive at a book value of $59.74, adjusting book value for the total impact of the FX revaluation. As we've told you, we won't consider ourselves to have achieved our ROE goal based on printing a result that is largely driven by reducing the denominator due to foreign currency remeasurement. If you adjust for that, our annualized ROE for the first quarter would be 15.6% based on adjusted operating income as reported. Slide 3 shows a rundown of the short list of market-driven and discrete items included in our results for the quarter. In the Annuities business, the equity market increases in the quarter caused us to release a portion of our reserve for guaranteed minimum death and income benefits and led to a favorable DAC unlocking, resulting in a benefit totaling $0.08 per share. In Individual Life, we absorbed integration costs of about $0.01 per share related to The Hartford Life acquisition. In International Insurance, a gain in Gibraltar Life from the sale through our consortium of the last part of our investment in China Pacific Group resulted in a benefit of $0.09 per share. This has been quite a successful investment for us. From the time of our initial investment in 2006 through its conclusion in the current quarter, we realized a total of about $525 million on an initial investment of $75 million. Lastly, within corporate and other results, we recorded a charge of $0.01 per share to write off bond issuance costs on high coupon debt that we plan to redeem prior to maturity. In total, the items I mentioned had a net favorable impact of $0.15 per share on current quarter results. Removing the benefit of market-driven and discrete items from adjusted operating income and increasing the ROE denominator to add back foreign currency remeasurement would produce an annualized ROE of 14.7% for the quarter. Slide 4 shows 2 views of our ROE trend. The blue bars are as reported based on adjusted operating income and with equity, excluding AOCI. And you can see some variability that results from the impact of market-driven and discrete items on the AOI numerator and foreign currency remeasurement on the denominator. You can see a trend that's more closely aligned with our business results in the green bars, where we've removed the impact of market-driven and discrete items from the numerator and removed the effect of foreign currency remeasurement from the denominator. On this basis, annualized ROE for the current quarter was 14.7%, as I mentioned, compared to 10.2% a year ago. On a GAAP basis, results for the Financial Services business in the first quarter include amounts characterized as net realized investment losses of $3 billion pretax, comprised of the items you see here on Slide 5. Foreign currency remeasurement losses primarily represent changes in the value of non-yen liabilities relating to products denominated in U.S. dollars and other currencies on the books of our Japanese companies whose functional currency for accounting purposes is the yen. The weakening of the yen during the quarter required us to record an accounting loss in the income statement because it would take more yen to pay off these liabilities. We consider this loss noneconomic because the liabilities are matched with assets in the currencies in which they will be settled. And the loss in the income statement is offset in AOCI, a component of equity but outside of the income statement. The remainder of the $3 billion of net pretax realized losses included mark-to-market driven losses of $412 million from product-related embedded derivatives and hedging activities and $87 million of impairments and credit losses on investments. Moving to our business results and to Slide 6. I'll start with U.S. Retirement Solutions and Investment Management division. This slide shows a view of the results of these businesses and the adjustments that we would make for market-driven and discrete items to get a view of underlying performance relative to a year ago. Slide 7 highlights the Annuity business. After adjusting for the unlockings I mentioned earlier, which were mainly driven by favorable market performance relative to our assumptions in both periods, Annuity results were $310 million for the quarter, up $85 million from a year ago. Slide 8 is a view of the trend of earnings for the Annuities business. Most of the earnings come from base contract charges linked to account values. And when we remove the impact of unlockings and other one-off items we've disclosed, what remains is an earnings trend that reflects our account value growth. Account values amounted to $143 billion at the end of the quarter, up 15% from a year ago. The increase was driven by $11 billion of net flows over the past year together with market appreciation, and produced a 16% increase in policy charges and fees. Results also benefited from a reduced drag from distribution and other costs, which rose less rapidly than account values or revenues. On Slide 9, our gross annuity sales for the quarter were $4.2 billion, down from $5 billion a year ago. The lower level of current quarter sales reflects actions we've taken to adapt our products to the current environment. In late February, we launched our current living benefit feature called HDI 2.1. This update limited the 5% roll-up period for protected withdrawal value to a maximum of 10 years and reduced payout rates at various age bands while retaining rider fees at 100 basis points for individual contracts and 110 basis points for spousal contracts and continuing our highest daily value proposition, backed by auto rebalancing tailored to the risk profile of each individual contract. This product update continues a series of actions we've taken to maintain appropriate return prospects and improve our risk profile. Over the past year, we've increased rider fees, raised the minimum issue age for living benefits and reduced payout rates. In addition, we've withdrawn our X shares or bonus product and suspended acceptance of subsequent premiums on generations of products offered before 2011. While it's reasonable to assume that a portion of our first quarter sales represented accelerated purchases due to the change over to HDI 2.1, we believe our new product continues to offer a solid value proposition in an attractive market. Slide 10 highlights the Retirement business. The Retirement business reported adjusted operating income of $228 million for the current quarter compared to $156 million a year ago. Current quarter results benefited by about $70 million from greater contributions from net investment results and from case experience, largely representing the first full quarter of results from the 2 major pension risk transfer transactions that we closed late last year. A benefit of roughly $10 million from higher fees, driven by account value growth, was essentially offset by higher expenses as we continue to invest in this business. On Slide 11, total Retirement gross deposits and sales were $9.5 billion for the quarter compared to $9 billion a year ago. Full service gross deposits and sales were $5.7 billion for the quarter, including 5 large case sales of $100 million or more, up from $4.6 billion a year ago. Stand-alone institutional gross sales amounted to $3.8 billion in the current quarter compared to $4.4 billion a year ago. Current quarter sales included $3.7 billion of stable value wrap products sold to plan sponsors and fund managers, while the year-ago quarter included $3.5 billion of those sales and a $700 million longevity reinsurance case. Total retirement net flows for the current quarter amounted to $2.5 billion, and account values stood at a record high $299 billion at the end of the quarter, up $60 billion from a year ago, including about $33 billion from the pension risk transfer transactions late last year. Slide 12 highlights Asset Management. The Asset Management business reported adjusted operating income of $175 million for the current quarter compared to $128 million a year ago. While most of the segment's results come from Asset Management fees, the contribution from what we call other related revenues, which encompasses results from incentive, transaction, strategic investing and commercial mortgage activities, is inherently volatile. These activities contributed $40 million to current quarter earnings, an increase of $26 million from a year ago, driven largely by performance-based fees associated with public equity and fixed income funds we manage and also improved commercial mortgage results. The remainder of the increase in results came from higher Asset Management fees, driven by growth in assets under management. The segment's assets under management reached a record-high $840 billion at the end of the quarter, up 15% from a year ago. Slide 13 shows U.S. Individual Life and Group Insurance division results. Here the results adjusted for The Hartford integration costs. The next slide highlights the Individual Life business. After adjusting for integration costs, Individual Life reported earnings of $145 million for the current quarter, up $33 million from a year ago. The in-force block of business we acquired from The Hartford contributed about $32 million. While the business integration is off to a good start, these early results reflect only modest initial realization of cost synergies. We expect a total of about $130 million of integration costs over a period of 2 to 3 years, including about $50 million this year to achieve targeted annual cost savings of about $90 million after the business integration is completed. Excluding the Hartford business, Individual Life results were essentially unchanged from a year ago. The benefit of more favorable mortality experience on the legacy Prudential business was essentially offset by a lower contribution from net investment results and by higher distribution costs, reflecting the expansion of our third-party distribution system with the acquisition, as well as higher sales in the current quarter. On Slide 15, Individual Life sales based on annualized new business premiums amounted to $216 million for the current quarter, including $63 million from the third-party distribution partners that came to us with The Hartford acquisition. This compares to total sales of $79 million a year ago. The current quarter sales level was mainly driven by the strong competitive position of our universal life products, coupled with our growing footprint in banks and wirehouses, which was significantly enhanced by The Hartford's strength in those channels. We continue to focus on appropriate returns on these products, and we implemented price increases both in the fourth quarter of last year and in February of this year. Slide 16 highlights Group Insurance. The Group Insurance business reported adjusted operating income of $9 million in the current quarter compared to a loss of $40 million a year ago. Claims experience was more favorable in the current quarter, both in Group Life and Group Disability. Slide 17 shows the earnings trend in Group Insurance. Fluctuations in claims experience and expenses have affected the pattern of Group Insurance results. Our Group Life claims experience in the year-ago quarter was the most unfavorable of the past 5 years, and the return to more typical levels thereafter and through the current quarter confirmed our analysis that revealed no systemic or systematic issues. Group Disability results, while improved from a year ago, continue to be a drag on segment earnings. The actions we are taking to address this performance include pricing discipline on new cases, repricing of cases that are up for renewal and enhancement of claims management, which contributed to increased claims termination and an 8-percentage-point improvement in the benefit ratio from a year ago. Slide 18 shows the results of our International Insurance business, adjusting for the China Pacific gain in the current quarter and for integration costs. Slide 19 highlights the Life Planner operation. Our Life Planner business reported adjusted operating income of $422 million for the quarter, up $40 million from a year ago. Foreign currency exchange rates, which reflect our hedging of yen income at JPY 80 this year versus JPY 85 last year, contributed $14 million to the increase in earnings. The remainder of the increase was driven by continued business growth. On a constant dollar basis, insurance revenues, including premiums, policy charges and fees, were up 12% from a year ago in the Life Planner business. Slide 20 highlights Gibraltar and other operations. After adjusting for market-driven and discrete items, including integration costs, Gibraltar Life reported earnings of $392 million for the current quarter, up by $120 million from a year ago. The current quarter benefited from a greater contribution from investment results, driven partly by non-coupon investments, which produced about $25 million higher income than the average of the past 4 quarters. Current quarter results reflected about $50 million of cost savings achieved, thus far, from the Star/Edison business integration compared to about $30 million in the year-ago quarter. The current quarter also benefited from a more favorable level of policy benefits, with a mortality contribution of about $10 million above the average of the past 4 quarters. The remainder of the increase reflected continued business growth and a $6 million benefit from foreign currency exchange rates. Turning to Slide 21. International Insurance sales on a constant dollar basis were $860 million for the current quarter compared to $850 million a year ago. Market developments and pricing actions we've taken have produced some volatility in the quarterly pattern of sales. The first and second quarters of last year reflected surges in sales in Japan from our cancer whole life product in anticipation of a tax law change and in our U.S. dollar whole life and retirement income products from purchases in advance of price increases we implemented. In the third and fourth quarters, we experienced a surge in bank channel sales of our single premium yen-based whole life insurance product, reflecting competitor actions earlier in the year, which limited the alternatives available to bank customers who had substantial funds to invest in life insurance products. In order to limit our concentration in this product and maintain appropriate returns, we implemented crediting rate reductions and reduced commission rates effective in January of this year. Excluding the products I mentioned, you can see a sales increase in the red portion of the bars of just over 30% from a year ago, driven by life insurance protection products. Turning now to sales by channel and starting with the Life Planner channel. Life Planner sales were $372 million in the current quarter compared to $391 million a year ago. The variability in the quarterly pattern here comes from the cancer whole life and U.S. dollar products that I just mentioned. Sales of these products in the current quarter were $82 million below the year-ago level, more than offsetting the $56 million increase in sales of other products in Japan and a $7 million increase in sales outside of Japan. Slide 23 shows sales in Gibraltar. Sales from Gibraltar Life were $488 million in the current quarter compared to $459 million a year ago. Current quarter sales include $110 million from the bank channel yen-based single premium product, mainly representing residual sales before the repricing and up $33 million from a year ago. Sales of cancer whole life and U.S. dollar whole life and retirement income products were down $81 million from a year ago, reflecting the tax law and pricing changes that I mentioned. Sales of other products in Gibraltar's portfolio were up $77 million from a year ago, driven largely by life insurance protection products sold by life consultants and in the bank channel. Slide 24 shows corporate and other results. After adjusting for the write-off of bond issue costs in the current quarter, the corporate and other loss was reduced by $23 million from a year ago, driven by lower expenses. Now I'll turn it over to Rob.