Mark B. Grier
Analyst · Jay Gelb with Barclays
Thank you, John; and thank you, Rich. I'll start with our U.S. businesses. Our annuity business reported adjusted operating income of $304 million for the fourth quarter, compared to $373 million a year ago. The reserve true-ups, DAC unlocking that Rich mentioned, had a net favorable impact of $57 million on current quarter results. The benefit to current quarter results was mainly driven by market performance in relation to our assumptions, which reflect the lower assumed long-term rates of return that we implemented in connection with our annual actuarial review in the third quarter. The market performance we consider reflects both the fixed income and equity elements of the particular funds underlying our customer accounts. This benefit was partly offset by a $9 million charge for impairment of capitalized software costs. Results for the year-ago quarter included a net benefit of $176 million from a favorable DAC unlocking and reserve true-ups, largely driven by strong equity markets in that quarter. Stripping out the unlockings and true-ups and the current quarter software impairment, annuity results were $256 million for the current quarter, compared to $197 million a year ago or a $59 million increase. This increase reflects higher fees driven by account value growth, with average separate account values for variable annuities up by $23 billion from a year ago. Higher expenses were a partial offset to a benefit from our growing base of fees. Current quarter results include costs of $17 million that we estimate to be in excess of a baseline level for our current business volume. This is for items including business process improvements in areas such as technology and back-office functions that are intended to give us a more efficient cost structure going forward. As Rich mentioned, these types of costs affect the current quarter results of several of our businesses. Our gross variable annuity sales for the quarter were $3.8 billion compared to $4.4 billion a year ago and down substantially from $5.9 billion in the third quarter. The lower level of current quarter sales reflects actions we have taken to adapt our products to the current environment. In August, we launched HDI 2.0, an updated version of our product with an increase in writer fees, a higher minimum issue wage and lower payout rates than the earlier product. We also withdrew our x shares, or bonus product, over the summer. And in September, we suspended acceptance of subsequent premiums on generations of products offered before 2011. We filed a prospective late last month for a further update of our variable annuity product, which we expect to roll out later this month. The new product, HDI 2.1, will limit the 5% roll-up period for protected withdrawal value to a maximum of 10 years, and reduce payout rates at various age bands, while retaining writer fees at 100 basis points for individual contracts, and 110 basis points for spousal contracts, and continuing our highest daily value proposition, backed by auto-rebalancing tailored to the risk profile of each individual contract. We believe the updated product will continue to be attractive to clients focused on retirement income security, while offering appropriate return prospects in the current interest rate environment and contributing to the improvement of our risk profile. The Retirement segment reported adjusted operating income of $225 million for the current quarter, compared to $100 million a year ago. Current quarter results include a benefit of $78 million from recovery under a settlement of losses we recorded in 2007, attributed to client funds managed by a third party. Excluding this recovery, results of the Retirement business are up by $7 million from a year ago. Current quarter results benefited by about $40 million from the greater contribution from net investment results from institutional investment products, largely representing the initial results from the 2 major pension risk transfer transactions that we closed in November and December. This contribution and higher fees driven by growth in account values were partly offset by a lower contribution from net investment results associated with our Full Service products reflecting the impact of lower reinvestment yields over the course of the past year, and the loss of spread income on bank deposits that we transferred to third parties in connection with our decision to restructure our savings and loan to a trust-only organization. In addition, higher current quarter expenses affected the comparison of results to a year ago. Current quarter results include approximately $16 million of costs that we estimate to be in excess of a baseline level for the current business volume in Retirement, for items including business process improvements, as I mentioned earlier. Total Retirement sales and deposits for the quarter were $43.1 billion, including $33.6 billion for the General Motors and Verizon pension risk transfer transactions. The General Motors and Verizon transactions added over 150,000 retirees to the base of more than 3.5 million individuals covered by our group annuities, and brought our total group annuity account values to more than $60 billion at year-end. These groundbreaking transactions improve the balance of risks in our businesses, enhance our return prospects by deploying capital in a business that we know well, and build our leadership potential in a market where we see great opportunity. Excluding the General Motors and Verizon transactions, gross sales and deposits were $9.5 billion in the current quarter, compared to $14.7 billion a year ago. The decrease is mainly a result of lower current quarter standalone sales of stable value wrap products to planned sponsors and fund managers, which contributed $5.3 billion in the current quarter and $8.8 billion in the year-ago quarter to sales of our institutional investment products. These sales are mainly driven by large case business and tend to be lumpy from 1 quarter to another. In addition, sales for the year-ago quarter included $1.6 billion from 2 longevity reinsurance cases, another emerging area in the pension risk transfer market. Full service retirement gross deposits and sales were $3.9 billion in the current quarter, essentially unchanged from a year ago. We continue to see limited activity in the mid- to large-case market, which is our major focus. The Asset Management business reported adjusted operating income of $139 million for the current quarter, compared to $256 million a year ago. Current quarter results include a $9 million charge for impairment of capitalized software costs, while results for the year-ago quarter benefited by $96 million from the sale of our stake in a private pension fund manager in Mexico. We have reclassified results from our international investments businesses including this sale to the Asset Management segment to reflect our alignment of the management of these businesses. Excluding these items, the Asset Management business produced adjusted operating income of $148 million for the current quarter, compared to $160 million a year ago. The contribution to results from what we call other related revenues, which encompasses incentive, transaction, strategic investing and commercial mortgage activities, increased by $13 million from a year ago, as the $41 million benefit to current quarter results from the sale of a real estate related investment that Rich mentioned, was largely offset by less favorable results from co-investments and lower performance-based fees. Stripping out the discrete items I mentioned, and results from activities that come under the heading of other related revenues, adjusted operating income from the Asset Management business was down $25 million from a year ago, as higher expenses in the current quarter more than offset the benefit of higher asset management fees driven by growth in assets under management. Current quarter results include approximately $49 million of costs that we estimate to be in excess of a baseline level. With the largest single item being about $20 million for costs associated with the launch of a new closed-end mutual fund. The segment's assets under management stood at $827 billion as of year-end, up about $110 billion or 15% from a year earlier. Adjusted operating income for our Individual Life Insurance business was $99 million for the current quarter, compared to $138 million a year ago. Current quarter results include a charge of $15 million relating to our acquisition of the Hartford's Individual Life business that we closed in early January, mainly representing transaction costs. Excluding this charge, results from Individual Life were down $24 million from a year ago. This decrease reflected higher expenses, including non-deferrable of costs associated with a substantially higher sales level in the current quarter. In addition, results for the year-ago quarter benefited by approximately $10 million from reduced amortization of deferred policy acquisition costs and other items driven by favorable separate account performance, relative to our assumptions, mainly due to the 11% increase in the S&P 500 in that quarter. Individual Life Insurance sales based on annualized new business premiums amounted to $144 million for the current quarter, up from $75 million a year ago. The increase was driven by strong current quarter universal life sales through third-party distribution, and reflects our improved competitive position as some key competitors have recently raised rates or withdrawn products from the market, together with our expanding distributions through banks and wirehouses, as well as accelerated purchases of these products as we implemented price increases during the fourth quarter. The Group Insurance business reported a loss of $12 million in the current quarter, compared to adjusted operating income of $42 million a year ago. Current quarter results include a charge of $20 million to increase legal reserves. Excluding this charge, Group Insurance results are down $34 million from a year ago. The decrease reflected less favorable group life underwriting results in comparison to a very strong contribution in the year-ago quarter, as well as higher expenses. Current quarter expenses include approximately $18 million of costs that we estimate to be in excess of a baseline level for items including business process improvements. Group Insurance results continue to reflect unfavorable performance from our Disability business. The actions we are taking to address this performance include enhancements of claims management, pricing discipline on new business and repricing of cases that are up for renewal. For example, from mid to large cases, which constitutes about 3/4 of our Group Disability premiums in force, we repriced about 1/3 of the business in the period from February 2012 through the January 1, 2013, renewal date per calendar year of business, with average rate increases in the low double digits. Group Insurance sales for the quarter were $58 million compared to $69 million a year ago, with the entire decline driven by Group Disability. Most of our Group Insurance sales are recorded in the first quarter, based on the effective date of the business. Turning now to our international businesses. Gibraltar Life's adjusted operating income was $315 million in the current quarter, compared to $202 million a year ago. With all major aspects of the Star/Edison business integration now completed or nearing completion, Gibraltar's results for the current quarter absorbed $10 million of integration cost compared to $94 million in the year-ago quarter. Excluding integration costs, Gibraltar's adjusted operating income was $325 million for the current quarter, compared to $296 million a year ago. Current quarter results reflect about $50 million of cost savings achieved thus far as a result of the business integration, compared to about $10 million of early saves that benefited the year-ago quarter. We remain well on track to achieve our targeted annual cost savings of about $250 million after the business integration is fully completed. In addition, foreign currency exchange rates, including the impact of our hedging program, contributed $16 million to the increase in earnings from a year ago. The benefit of continued business growth was more than offset in the comparison of results by a less favorable level of policy benefits, mainly reflecting mortality experience, better than our average expectations in the year-ago quarter, and higher expenses in the current quarter largely driven by items such as technology upgrades, which tend to be nonlinear. Our Life Planner business reported adjusted operating income of $332 million for the current quarter, compared to $300 million a year ago. The increase came mainly from continued business growth. On a constant dollar basis, insurance revenues, including premiums, policy charges and fees, were up by 8% from a year ago. In addition, foreign currency exchange rates contributed about $13 million to the increase in earnings from a year ago. International Insurance sales, on a constant dollar basis, amounted to $1.1 billion for the fourth quarter, compared to $829 million a year ago. Sales from Gibraltar life were $806 million in the current quarter, compared to $542 million a year ago. Current quarter sales include $429 million from our Single Premium yen-based whole life bank channel product, compared to $41 million a year ago. This sales surge, continuing from the third quarter, reflected actions by competitors earlier in the year which limited the alternatives available to bank customers with significant funds available for investment in life insurance products. In order to limit our concentration in this product, then maintain appropriate returns, we have implemented crediting reductions and reduced commission rates, effective January 1 of this year. Along with taking actions to manage the mix of our bank channel sales, we have also broadened our distribution, commencing sales in December through SMBC, one of Japan's megabanks. With the addition of SMBC, we are now distributing through each of Japan's 4 largest banks, with our main focus on death protection products. Excluding the bank channel's Single Premium product, Gibraltar's current quarter sales were $377 million, compared to $501 million a year ago. The decrease reflected acceleration of sales into the first half of the year, as we anticipated, due to a tax law change in April that affected our cancer whole life product and crediting rate reductions that we implemented in the second quarter for our U.S. dollar retirement and whole life products. Life planner sales were $283 million in the current quarter, compared to $287 million a year ago. Sales by life planners in Japan amounted to $192 million, down $10 million from a year ago. This reflected a decrease of $38 million in our sales of cancer whole life product and U.S. dollar products, reflecting the acceleration of sales into the earlier part of the year due to the tax law change and our crediting rate reductions. Life Planner sales outside of Japan were $91 million, up from $85 million a year ago. Corporate and other operations reported a loss of $371 million for the current quarter, compared to a $285 million loss a year ago. As Rich mentioned, the current quarter loss includes a $54 million charge to increase our recorded liabilities for employee benefits based on completion of a review, and a $15 million charge to write off bond issuance costs for debt that we redeemed prior to maturity. Excluding these items, the Corporate and Other loss was $302 million in the current quarter, or $17 million greater than a year ago. The greater loss in the current quarter was driven by higher interest costs, mainly reflecting our deployment of capital debt in our businesses. To sum up, I'd say we've made solid progress over the past year toward the achievement of our longer-term objectives. In the annuities business, we've adapted our products to the current environment, maintaining our compelling value proposition while improving our return prospects and our risk profile. In Retirement, we've built our leadership position in the pension risk transfer market with 2 major groundbreaking transactions totaling more than $30 billion in account values. In the Asset Management business, we've grown our base of fee producing assets under management with $30 billion of institutional and retail net flows over the past year. We've strengthened our Individual Life business with the Hartford Life acquisition, gaining strategic benefits in distribution and talent, as well as solid financial prospects. We've taken steps to improve our Group Insurance results, including a change in the management team, discontinuation of long-term care sales, product repricing and enhancement of claims management. And our International business continues to perform well, benefiting from the successful integration of the Star and Edison businesses and business growth across multiple channels. Thank you for your interest in Prudential today, and I'll turn it back to John.