Mark B. Grier
Analyst · Dowling & Partners
Thanks, John and Rich, and good morning, good afternoon or good evening. I'll start with our U.S. businesses. Our Annuity business reported adjusted operating income of $207 million for the third quarter compared to a loss of $192 million a year ago. The reserve true-ups and DAC unlocking that Rich mentioned had a net unfavorable impact of $48 million on current quarter results. This net impact included a charge of $106 million, reflecting the annual update of our actuarial assumptions, mainly driven by reductions in the assumed long-term rates of return we apply in projecting growth of consumer account values. This charge was partly offset by a benefit of $58 million from favorable market performance in comparison to our assumptions, largely driven by the 6% increase in the S&P 500 for the current quarter. Results for the year-ago quarter included a net charge of $421 million from an unfavorable DAC unlocking and reserve true-ups, largely driven by unfavorable equity market performance. Stripping out the unlockings and true-ups, annuity results were $255 million for the current quarter compared to $229 million a year ago for a $26 million increase. This increase, in what I would think of as baseline results, was driven by higher fees, reflecting growth in variable annuity account values, including the benefit of $13 billion of net flows over the past year. Our gross variable annuity sales for the quarter were $5.9 billion, up from $4.5 billion a year ago. In August, we launched our new variable annuity product, HDI 2.0. We're starting to sound like Microsoft. This product increased our rider fee to 100 basis points on individual contracts and 110 basis points on spousal contracts from 95 basis points on our earlier HDI product. The new product also increased the minimum issue age by 5 years to age 50 and reduced the payout rate from 5% to 4% for the age 59.5 to 65 band. HDI 2.0 continues our successful highest daily value proposition, backed by auto-rebalancing tailored to the risk profile of each individual contract. We also took other actions over the summer to improve the risk profile and enhance return prospects on new business and enforce contracts. These actions included the withdrawal in July of our X shares or bonus product and our suspension commencing in September of acceptance of subsequent premium payments on generations of highest daily products earlier than the HDA -- HDI product that we introduced early last year. We estimated about $500 million of current quarter gross sales came from acceleration of subsequent premium payments on in-force contracts in advance of that suspension. Adjusting for that and perhaps some uptick in sales in advance of our product change, sales in the current quarter were roughly in line with our average of about $5 billion per quarter since we introduced the HDI product. The Retirement segment reported adjusted operating income of $110 million for the current quarter compared to $111 million a year ago. Current quarter results included $29 million charge to write off intangible assets relating to a business we acquired in 2008 and a charge of $13 million from updating of DAC and other amortization items based on our annual review. Results for the year-ago quarter included a charge of $24 million, reflecting a similar annual review. Stripping these items out of the comparison, results for the Retirement business are up $17 million from a year ago. Current quarter results benefited from a greater contribution from net investment results. Crediting rate reductions we've implemented on our Full Service Stable Value business in January and July of this year, together with more favorable results from non-coupon asset classes, more than offset the impact of lower reinvestment yields over the course of the past year and the loss of spread income on bank deposits we transferred to third parties in connection with our decision to restructure our savings and loan to a trust-only organization. The benefits of current quarter results from higher fees, driven by account value growth in the Institutional Investment Products, was largely offset by a lower contribution of about $10 million from mortality-driven case experience on our traditional retirement products. Total retirement gross deposits and sales were $6.4 billion for the quarter compared to $9.5 billion a year ago. The decrease is mainly a result of lower current quarter standalone sales of stable value wrap products to plan sponsors and fund managers, which contributed $2.5 billion in the current quarter and $5.1 billion in the year-ago quarter to sales of our Institutional Investment Products. These sales are mainly driven by large case business and tend to be lumpy from one quarter to another. Full Service Retirement gross deposits and sales were $3.5 billion in the current quarter compared to $4 billion a year ago. We continue to see limited activity in the mid-to-large case market, which is our major focus. Overall, net additions for the Retirement business were about $800 million for the quarter, and the cap values passed the $250 billion milestone as of the end of the quarter, up 17% from a year ago. Last week, we announced the closing of our pension risk transfer transaction with General Motors, which will bring us approximately $25 billion of group annuity account values, representing the transfer of benefit obligations for 110,000 salaried retirees from GM's pension plan to Prudential. This transaction and the approximately $7.5 billion Verizon pension risk transfer transaction, which is expected to close in December, are building our leadership position in a market where we see great potential and an excellent fit for our skills in managing group annuity, where we have a track record of more than 80 years. The Asset Management business reported adjusted operating income of $187 million for the current quarter compared to $123 million a year ago. While the segment's basic earnings come from asset management fees, the increase in results in relation to the year-ago quarter was mainly driven by a $55 million greater contribution from what we call other related revenues. This bucket encompasses results from incentive, transaction, strategic investing and commercial mortgage activities, which are variable in nature and partly driven by changing valuations and the timing of the transactions. In total, these activities produced pre-tax income of $71 million in the current quarter compared to $16 million in the year-ago quarter. The greater contribution from these activities came mainly from more favorable performance of fixed income and real estate funds. Stripping out our results from activities that come under the heading of other related revenues, the Asset Management business produced adjusted operating income of $116 million in the current quarter compared to $107 million a year ago. The increase reflects higher asset management fees driven by growth in assets under management, net of higher expenses in the current quarter. The segment's assets under management stood at $670 billion as of the end of the quarter, up $71 billion or 12% from a year earlier. Adjusted operating income for our Individual Life Insurance business was $112 million for the current quarter compared to $111 million a year ago. Current quarter results included charge of $27 million from an unlocking of DAC and other items resulting from our annual actuarial review, driven mainly by our reductions in assumed long-term rates of return for fixed income investments and equities. Results for the year-ago quarter benefited by $27 million from a favorable unlocking based on the annual review. Stripping these items from the comparison, results from Individual Life increased by $55 million from a year ago. The increase reflected more favorable mortality experience in the current quarter, as well as charges of about $15 million in the year-ago quarter to accelerate amortization of DAC due to unfavorable separate account performance linked to the decline in the S&P 500. Individual Life sales, based on annualized new business premiums, amounted to $98 million for the current quarter, up from $70 million a year ago. The increase was driven by strong current quarter universal life sales through third-party distribution and reflects our improved competitive position as some key competitors have recently raised rates, bringing their pricing more in line with our premium rates, which we increased several years ago. We expect our universal life products to remain competitive following further price increases we implemented last month. Our acquisition of Hartford's Individual Life Insurance business, expected to close early next year, represents a rare market opportunity to bring high-quality business onto the books with appropriate returns, accelerating growth that might have been achieved organically over a period of years, along with offering potential expense synergies that we believe are clearly achievable. We are also gaining distribution strength in the bank and wirehouse channels that will contribute to organic growth going forward. The Group Insurance business reported adjusted operating income of $35 million in the current quarter compared to $45 million a year ago. Current quarter results benefited by $7 million from refinements in Group life and Disability reserves, reflecting our annual review, while results for the year-ago quarter benefited by $22 million from a similar review. Stripping the reserve refinements out of the comparison, Group Insurance results are up $5 million from a year ago. [Audio Gap] Less favorable group life underwriting results. Group Insurance sales for the quarter were $46 million compared to $40 million a year ago. Most of our Group Insurance sales are recorded in the first quarter based on the effective date of the business. We are taking significant actions to enhance our return prospects in Group Insurance. We announced our exit from the long-term care insurance market in July and are focusing on our core group life and disability coverages, where we are exercising pricing discipline on new business and as cases come up for renewal. Turning to our International businesses. Gibraltar Life's adjusted operating income was $390 million in the current quarter compared to $329 million a year ago. As Rich mentioned, Gibraltar's current quarter results include income of $60 million from the partial sale of our investment in China Pacific Group by the Carlyle consortium. As of the end of the quarter, our remaining investment in China Pacific had market appreciation of about $50 million, which is included in the net unrealized gains on our balance sheet. Going the other way, Gibraltar's results for the current quarter absorbed $34 million of integration costs for the Star and Edison acquisitions. With all major aspects of the business integration completed or nearing completion, we currently estimate that total integration cost will be below $450 million, with about $300 million incurred through the end of the third quarter and $10 million to $15 million expected for the remainder of the year. Results for the year-ago quarter included income of $84 million from a partial sale of our investment in China Pacific and absorption of $43 million of integration costs. Excluding the China Pacific gains and integration costs, Gibraltar's adjusted operating income was $364 million for the current quarter, up $76 million from a year ago. The increase reflects business growth and cost savings from Star and Edison integration synergies. Current quarter results reflect about $40 million of cost savings achieved thus far as a result of the business integration compared to about $500 million of early saves that benefited the year-ago quarter. We remain well on track to achieve our targeted annual cost savings of about $250 million after the business integration is completed. In addition, foreign currency exchange rates, including the impact of our hedging program, contributed $13 million to the increase in earnings from a year ago. Our Life Planner business reported adjusted operating income of $393 million for the current quarter compared to $331 million a year ago. Current quarter results benefited by $20 million from refinements of reserves and other items reflecting our annual review. Excluding the impact of these refinements, Life Planner results are up $42 million from a year ago. The increase came mainly from continued business growth. On a constant dollar basis, insurance revenues, including premiums, policy charges and fees, were up 8% from a year ago. In addition, foreign currency exchange rates contributed $14 million to the increase in earnings in the Life Planner business from a year ago. International Insurance sales, on a constant dollar basis, amounted to $900 million for the third quarter compared to $810 million a year ago. Sales from Gibraltar Life were $636 million in the current quarter compared to $537 million a year ago. Current quarter sales reflect accelerated purchases of our Single Premium yen-based whole life bank channel product, which amounted to $311 million in the current quarter compared to $29 million a year ago. This sales surge reflected recent actions by competitors, which limited the alternatives available to bank customers with significant funds available for investment in life insurance products. In order to limit our concentration in this product and maintain appropriate returns, we have taken actions to limit monthly sales of the bank Single Premium yen product through December of this year to roughly the pace of the third quarter, and we will be implementing a crediting rate reduction thereafter. Although our sales numbers count the Single Premiums we received at 10%, based on industry practice for recording annualized new business, they are reflected at 100% in our income statement, with an offset in reserves that we include in insurance and annuity benefits. These sales added about $3 billion to both premiums and the benefits line in the current quarter, distorting ratios that some of you may calculate. Excluding the bank channel Single Premium product, Gibraltar's current quarter sales were $325 million compared to $508 million a year ago. The decrease reflected acceleration of sales in the first half of the year, as we anticipated, due to a tax law change in April that affected our cancer whole life product and due to crediting rate reductions we implemented in the second quarter for our U.S. dollar retirement and whole life products. Life planner sales were $264 million in the current quarter compared to $273 million a year ago. Sales by Life Planners in Japan amounted to $171 million, down $27 million from a year ago. This reflected decreases of $23 million from U.S. dollar retirement income and whole life products and $16 million from our cancer whole life product, reflecting the acceleration of sales into the earlier part of this year due to the tax law change and our crediting rate reductions. Life Planner sales outside of Japan were up by $18 million or 24% from a year ago, reflecting higher sales in Korea and several other markets. Corporate and Other operations reported a loss of $452 million for the current quarter compared to a $349 million loss a year ago. As Rich mentioned, the current quarter loss includes a $78 million charge to strengthen reserves based on our annual actuarial review for obligations we retained to pre-demutualization policyholders and a $16 million charge to write off bond issue cost for debt that we redeemed prior to maturity. In the year-ago quarter, we absorbed charges of $99 million to increase reserves for estimated death claims based on applying new matching criteria to the Social Security Death File and charges of $20 million for a contribution to be made to an insurance industry insolvency fund. Excluding these items, the Corporate and Other loss was $358 million in the current quarter compared to $230 million a year ago. The greater loss in the current quarter was mainly a result of higher expenses, including some non-linear items such as employee benefit costs and advertising and higher interest costs, mainly reflecting our deployment of capital debt in our businesses. To sum up, I would say that our current quarter results reflect strong business performance virtually across the board and that we are in a solid position to achieve the goals that Rich will talk about shortly. Our U.S. Retirement Solutions and Asset Management businesses are continuing to benefit from growth of our base of fee generating businesses. Current quarter results also benefited from more favorable investment results in the Retirement business and a greater contribution from activities that complement our main focus on recurring fees and asset management. Our prospects in Retirement are enhanced by our leading position in the pension risk transfer market, where we recently announced 2 major groundbreaking transactions that will contribute to our future results. Underlying results for our U.S. Protection businesses benefited from more favorable mortality in Individual Life and a greater contribution from investment results in Group Insurance. We will strengthen our Individual Life business with our acquisition of Hartford's business expected to close early next year. This acquisition will bring us a high-quality bloc of business, market-leading distribution in key channels and a strong pool of talent. In Group Insurance, we're taking actions to enhance return prospects through a focus on our core Group Life and Disability businesses and pricing discipline. Our International businesses continue to perform well, benefiting from sustained growth, driven by multiple distribution channels and cost savings from business integration synergies on track with our targets. Now, I'll turn it back over to Rich. Rich?