Scott W. Steffey
Analyst · Stifel
Thanks, Doug. Good morning, everyone, and thank you for your interest in Career Education. Let me just state at the outset, I've got a little bit of a cold I've been battling and, if I stop talking, I didn't go away, I'm just trying to clear my throat and not burden everybody. So if you'll bear with me, we'll muscle through this. A few weeks ago marked my 1-year anniversary at Career Education. As I reflect back on my time, I'm proud of the progress and accomplishments we've made. At the same time, I'm even more excited about what's in store for the future. We are doing what we set out to do when I began this journey to make Career Education a highly respected, financially sound educational provider. Simply put, we are here to enroll, educate and place our students into a better position to succeed professionally. Closing the gap between students and employers is the goal of all of our efforts and we must do so in a professional manner that always puts student interests at the forefront of every decision. We know that student success will drive Career Education's success. On this morning's call, I will provide highlights from the first quarter results and share the progress we have made in meeting the 4 main objectives that we are focusing on to help return Career Education to profitability. We are once again utilizing slides, as I did last quarter, and I will share certain forward-looking information that I believe is important to further demonstrate the headway we are making in our turnaround strategy. I will not always provide forward-looking information but at this point in the turnaround, I believe it is relevant and appropriate. Following my remarks, I will turn the call over to Colleen for greater detail on our financial results before opening the call up for analyst questions. Before I get to our first quarter results, you may recall last quarter I talked about forthcoming changes to the way we report new student enrollments. This resulted from terminating our 21-day student readiness program, which didn't accomplish its purpose, and replacing it with a new student orientation process, which we believe provides a better and more engaging experience for our students. This enhanced process has already been implemented at AIU and CTU and is being instituted on a modified basis at most of our ground campuses. 2013 new student enrollment numbers that we discuss today have been recast to conform to how and when we account for a new student enrollment under our current methodology. Throughout the call today, our greatest attention and focus will be on our ongoing operations, which exclude Transitional Schools that are in the process of being taught out. This is the foundation from which our turnaround strategy is based upon and from which we intend to grow. Moving on to the first quarter 2014 student metrics. Slide 3 of the presentation shows a 3% increase in new student enrollments within University when compared to the first quarter of 2013. This growth rate is consistent with the preliminary first quarter 2014 new student enrollment data that I shared with you on our fourth quarter 2013 call at the end of February. Slide 4 of the presentation shows the sequential improvement in total new student enrollments, excluding Transitional Schools, over the course of the last 5 quarters. As shown, we continue to make steady progress in slowing the rate of decline in total student enrollments. Our focus on operational execution and better service to students is beginning to materialize in these improved total student enrollment numbers. While economic and other challenges have had negative impact on our business for some time now, the first quarter of 2014 saw an additional challenge in the form of severe weather. Much of the country, including traditionally warm southern states, felt the effects of an extremely cold and snowy start to 2014. We experienced 96 weather-related campus closures and delays in the first quarter throughout the U.S., including campuses in Dallas, Houston and Atlanta. This created scheduling challenges for current students and also made it more difficult for prospective students to meet with our advisors and tour our campuses. Despite the obstacles created by the extreme winter weather, we were able to generate another quarter of improvement in many of our key metrics and, overall, our results were in line with our expectations. We continue to see positive traction in other metrics as well when comparing the first quarter of 2014 to the same period in 2013, excluding Transitional Schools. For example, we saw a higher percentage of prospective students apply for admissions to our institutions and programs, led by our University segment, which also recorded lower enrollment costs per student. Revenue from continuing operations, excluding transitional services, decreased 10.4% to $235 million in the first quarter compared to the prior year quarter. Our operating loss, excluding Transitional Schools, was $36 million in the first quarter of 2014 compared to a loss of $14 million in the first quarter of 2013. Our turnaround strategy focuses on 4 main objectives in 2014. Together, these items will help us achieve our goal of our going operations becoming EBITDA positive in 2015. They are outlined on Slide 5 as follows: generate modest university total student enrollment growth; stabilize career school enrollments; reduce organizational cost structure; and successfully complete the teach-out of our Transitional Schools group, significantly lower in the financial losses associated with these campuses. I'll now update you on our progress in meeting each of these 4 objectives. For the past several quarters, I've spoken about the efforts we've made to better appeal to and serve prospective students, thus improving the number and percentage of those individuals who apply to our institutions. However, I cautioned then and want to remind you now that there is a lag time between some of those early positive indicators and when we'll begin to see positive student -- total student enrollment metrics. While this continues to be true, we are beginning to see positive traction within University. Slide 6 shows total student enrollments within University over the last 5 quarters. While there will be ups and downs by quarter along the way due to graduation and other factors, the data demonstrates how total enrollments have begun to stabilize at AIU and CTU. In addition, AIU and CTU both had starts in April that increased by more than 10% from the prior year April start, helping to further stabilize and grow student enrollments in future quarters. We do believe that, that will start to reverse itself later in the year as we start to get into the time period when we changed our new student enrollment process, which happened last year. Our new student enrollment comparisons become a bit more difficult in the coming months as that anniversary begins to take place and the changes in that intake model lap. But our main objective is to grow total student enrollments and we expect CTU to be total-student-enrollment positive in the third quarter of this year and AIU to be the same in the fourth quarter. This projected positive total student enrollment growth comes from a combination of increased new student enrollments as well as improved retention of our students. A key area focus for us is to improve the graduation rates at all of our institutions. Now turning to Career Schools. As I spoke to last quarter, there are 2 primary components of Career Schools, Career Colleges and Culinary Arts. Before sharing results from the first quarter, let me talk about some of the actions we took during the quarter to help stabilize Career Schools. During the first quarter, we expanded the mission of our 3 brands within Career Colleges: International Academy of Design & Technology, Brown College and Sanford-Brown. In doing so, we went from single discipline-focused institutions to more comprehensive institutions. And in March, we executed a name change so that all of our comprehensive career colleges are now named Sanford-Brown. Our campus locations are provided on Slide 7. I spoke about this plan on previous calls but we have now taken action and made it happen. We are currently working to expand program offerings at many of these campuses to reflect the comprehensive mission of each institution. The goal is for our Sanford-Brown institutions to offer programs in allied health, business, information technology and art and design. Where necessary and appropriate, new program applications will be submitted to our regulators and accreditors for approval as the year progresses. Expanding the program offering at each campus will provide students with greater educational options and allow them to be part of a larger, more diverse student population. The expanded mission also allows the campuses to maintain greater flexibility in their course offerings to better serve students and accommodate local workforce needs. Finally, we will benefit from efficiencies and a lower cost structure related to supporting one brand name. While we have made these changes with student interests top of mind, we feel that we have adequately prepared students and faculty for this change. There may be temporary disruptions and volatility. Despite the challenges, I'm very proud of the team that worked so diligently to make this happen and I'm excited about the future possibilities for Sanford-Brown. Within Culinary Arts, we have intensified our communications with local high schools, something that we had not put enough attention towards in the recent past. We've also begun to change our creative and media strategies and are testing new concepts to better attract prospective students. Finally, we are beginning to shift our marketing strategy across our portfolio of Career Schools, which we believe will have a positive impact later in 2014 and mostly in 2015. We are moving away from a national approach to marketing and becoming more localized in each of our markets. As part of this change, we engaged a new marketing firm that will provide fresh ideas and a new perspective on our brands, including a plan to broaden the scope and appeal of Sanford-Brown. This shift in strategy could result in temporary disruptions to our lead flow volumes but is the appropriate thing to do and I believe will pay dividends in the future. Another item to note is that total student enrollments within Culinary Arts will benefit as we begin to anniversary the reintroduction of the associate's degree program, as these students will remain in the program for another year. We reintroduced the associate's degree program because of demand from students and employers, as the added skills and experience that students receive in the program is valued by both our students and the restaurant and hospitality industry. In terms of the quarter, Career Colleges reported lower new student enrollments of 6% compared to the prior year first quarter. However, these schools generated strong double-digit growth in the fourth quarter of 2013 when compared to the prior year quarter. This was partly due to the prior year impact of Hurricane Sandy, which affected the fourth quarter of 2012 and the first quarter of 2013. Students at many campuses in the Northeast who were scheduled to begin classes in the fourth quarter of 2013, which is when Hurricane Sandy struck, instead opted to begin the first quarter of 2013. If you combine the fourth quarter of 2013 and the first quarter of 2014, new student enrollment growth was approximately 1% compared to the same period from the prior years. Culinary Arts reported an 18% decrease in new student enrollments in the first quarter of 2014 compared to the same period of 2013. I mentioned last quarter how this business has a longer lead time from application to new student enrollment. We have also found that there is change in our student mix within Culinary Arts, as there is stronger interest in the associate's program. It should be noted that these programs tend to have a lower show rate than students reentering the shorter duration certificate programs. In summary, our Career Schools have a lot of moving pieces and, as a result, this segment will likely have some ups and downs along the way. However, over the long term, I believe we are on the right path to better serving our students, improving student outcomes and stabilizing this business. We made additional progress on lowering our operating expenses. As shown on Slide 8, expenses decreased $19 million in the first quarter of 2014 as compared to the same period in 2013. Approximately $13 million of the decrease was attributed to lower Transitional School expenses. The remaining $6 million is a function of actions taken by management to lower costs, including rightsizing and reengineering the company, real estate consolidation and generating other organizational efficiencies. In addition, we benefited from lower metrically driven costs as a result of lower total student enrollments. We continue to believe that we will reduce our operating expenses in 2014 by at least $75 million as compared to 2013. Taking into account our operating expense savings in 2013, we estimate that we will have eliminated more than $275 million of operating expenses from our organization over the last 2 years or approximately 20% of our 2012 cost structure. While we remain committed to pursuing other cost savings opportunities, I'm pleased with the progress that we have made to date on this front. We've also made significant progress within Transitional Schools. In the first quarter, 9 campuses completed the teach-out process. Colleen will explain the accounting details later but, as a reference point, in fiscal year 2013, these 9 campuses generated operating losses of $21 million. We remain on track to close a total of 20 campuses in 2014, as shown on Slide 9, including 7 locations in the second quarter, which means approximately 7 weeks from now, we will have successfully taught out over 1/2 of our Transitional Schools group. I've mentioned it before but it bears repeating that we've also received positive feedback from our accreditors and regulators about the manner in which we are teaching out these campuses. We are affording students reasonable opportunity to complete their academic programs and placing a high priority on the success of every last student. On that note, I'd like to turn the call over to our CFO, Colleen O'Sullivan, who will take you through additional details of our results for the first quarter.