Jane Elfers
Analyst · David Buckley
Thank you, Bob and good morning everyone. After briefly reviewing the highlights from 2017, I will spend the bulk of my time this morning outlining the next phase of our strategic growth plan. Anurup will then cover Q4 and full year 2017 financials and detailed the accelerated SG&A and CapEx investments associated with our growth strategy and provide forward guidance. Following our prepared remarks, Mike, Anurup and I will be available to answer your questions. Our prepared remarks are extensive. So, if we do not get to all of your questions, we will be happy to regroup with you after the call. Starting with 2017, simply put 2017 was a stellar year for the Children’s Place and we are extremely proud of our consistent track record of rewarding our shareholders. I want to thank all of our associates for their efforts this past year. We delivered adjusted diluted EPS of $7.91 versus $5.43 in full year 2016, a 46% increase. Comparable retail sales increased 5.8% versus 2016. We comped positive in all channels and all geographies. U.S. comp sales increased 6.5%, Canada comp sales increased 0.6% and all of our key selling metrics, AUR, ADS, transactions, UPT and conversion were positive for the year and our traffic has improved for seven consecutive quarters with Q4 traffic ending down only slightly negative. We have made great progress on our strategic initiatives over the past few years and we are now ready to move into the next phase of our strategic growth plan. We have delivered consistent industry-leading results for several years with 2017 being our fourth consecutive year of positive comp. 4 years of positive comp is quite an accomplishment in this environment and certainly makes us an outlier in the children space. A large part of our success comes from our ability to consistently grow market share through our unique and compelling product offerings. In addition, the successful execution of our longstanding strategic growth plan, which relies predominantly on self-help initiatives, has enabled us to consistently deliver best-in-class returns for shareholders. We are uniquely positioned to grow market share by accelerating our investments in transformation capability. Digital transformation is our single biggest opportunity for growth and we will be making significant SG&A and CapEx investments in transformative personalization capabilities, which will position us to continue to outperform in the long-term. We are focusing our investments in four key areas: digital capabilities, supply chain optimization, our four-walled customer experience and our new China partnership that we announced this morning. In addition, we expect to return significant capital to our shareholders through the three-pronged approach that we also announced this morning: first, a $125 million accelerated share repurchase program; second, a new $250 million share authorization; and third, a 25% increase in our dividend. Based upon the significant investments we are making to accelerate our digital transformation, our unique and consistently compelling product offering, our proven ability to grow market share, our strong operating fundamentals, our best-in-class management team, and most importantly, our long and consistent track record of delivering results for our shareholders. We now expect to achieve a 12% operating margin by the end of 2020 with an adjusted EPS of $12. So, how we are going to get there? The core four pillars of our strategic growth plan remain intact: product, business transformation through technology, alternate channels of distribution and fleet optimization. We expect to continue to drive results in 2018 and beyond through many of the same self-help initiatives that we have been focused on for several years. However, today we are outlining several new self-help initiatives that fall under the same core four pillars and represent the next phase of our evolution. Let’s review each of the four pillars of our strategic growth plans and the new strategic initiatives within each one. First, product, in 2017, the addressable U.S. kids market was approximately $26 billion and many time set globally. Our 2017 U.S. market share increased to 5.8% versus 5.6% in 2016. We have consistently demonstrated our ability to grow share in a hypercompetitive space that has experienced significant headwinds in the past several years and has seen many of our competitors struggle on the top line, file for bankruptcy, or exit the kids space entirely. Our dominance in the kids’ space is largely due to our product offering. Product is and has always been our number one priority. We have had 4 years of positive comps and we believe our industry-leading results come from having the most compelling product offering in the kids’ space. However, we must identify and develop additional product opportunities to maintain our leadership position and continue to gain market share. So, let’s cover some of our key incremental product opportunities for 2018. First, the basic opportunity, as we detailed for you last year by utilizing our new tools we identified a large opportunity within basic. We added an additional 3 million unit of basics for back-to-school ‘17 with great success. Immediately following back-to-school 2017 and then again post-holiday 2017, we repeated similar analysis which identified the significant opportunity within basics still existed. Starting with back-to-school ‘18 we have secured approximately 2.5 million additional basic units, which will positively impact our basics business starting with the back-to-school ‘18 selling period and continuing into holiday ‘18. This basic opportunity represents an incremental $15 million sales opportunity in 2018. Second, the expanded size opportunity, some of you who have been following our stock for a long time may remember that when I first arrived at the company, we identified a major opportunity based on demographics to focus on engaging and retaining older kids in our brand longer. Our designs had become stale and immature in their outlook and our penetration in the larger sizes was declining just as the population of older kids was about to increase significantly. We have been very successful in our efforts to retain older kids as we have seen the penetration of sizes 12 and 14 grow significantly over the past several years as the outlook of the product has been modernized and updated in trend and color. We also believe that we have taken share from some of our mall-based competitors who cater to older girls. As you may recall last year, we detailed the opportunity associated with the addition of size 16 to our apparel assortment. We projected that the addition of size 16 apparel to all of our brick-and-mortar stores in both girl and boy genders could generate $50 million in annual sales volume. We are thrilled to report that in just 1 year, have already exceeded that goal. Based on the success of size 16 in apparel, we added extended sizes in shoes and accessories to our online assortments in 2017. Not surprisingly, these extended shoe and accessories sizes were a huge success online. So, we are now adding extended sizes to our shoe and accessory offerings in all of our brick-and-mortar stores beginning with back-to-school ‘18. We believe that the addition of extended sizes to our shoe and accessory business could be worth approximately $15 million over time. So, that brings the combination of extended larger sizes in apparel and accessories to an almost $100 million sales opportunity. Our market share gains through successful size extensions both online and in-store speaks to our unique ability through our compelling product offering to successfully reach an incrementally older customer. We have a deep understanding of our older customer and we are consistently optimizing our assortments in apparel and accessories to meet their needs. We have been very strategic with the addition of extended sizes. We make sure that there is a strong desire on the part of our consumer for these extended sizes by first, testing them online prior to rolling them out to our physical stores. Third, the baby opportunity, just as we identified the demographic opportunity in big kids several years ago, we have been focused on current positive demographic shifts with respect to the baby business. The experts have been predicting a rise in birth for several years, but those did not materialize. However now for the first time since the recession millennial birth from moms 25 and over have started to increase. As you know, our target customer is a millennial mom and with the rise in millennial birth rate projected to continue for the foreseeable future, we are taking advantage of this positive change in birth rate. When you take this encouraging demographic information together with the fact that we already have a sizable market share opportunity in baby, it is our most underdeveloped category making up less than 6% of our business. This presents a significant long-term opportunity for our brands. In addition, one of our mall-based competitors dropped the baby category from their assortments entirely due to poor sales and another has never carried baby sizes and in the off-mall space, Toys "R" Us, Babies "R" Us just announced the closure of their entire U.S. fleet of approximately 750 stores. So, based on our market share opportunity in baby coupled with the competitive dynamics, we are excited to announce that we have officially launched a new sub-brand Bundles Baby Place. We launched Bundles Baby Place online in an 85 select brick-and-mortar stores back in early February. Bundles Baby Place is comprised solely of multi-pack essential items serving newborns and babies sizes 0 to 5T in basics with a focus on sleepwear and sizes 0 to 24 months in playwear. After extensive research, coupled with our own success in selling multi-pack essential items online and in our stores, we concluded that multi-pack baby essentials are the preferred choice for new parents as well as gift-givers. In addition to the exclusive Bundles product that we just launched, we will be re-branding all of our existing multi-pack baby essential products both online and in-store to the Bundles Baby Place label as of back-to-school ‘18. We believe that Bundles could conservatively represent a $15 million incremental sales opportunity with our goal being closer to $100 million over time. In addition to our own significant opportunity with Bundles, our wholesale and international partners are already enthusiastically participating in the Bundles Baby Place launch. Four, Gymboree, the Gymboree bankruptcy and the subsequent closure of 25% of their stores presents another significant market share opportunity for The Children’s Place. From a competitive standpoint, we are by far the best positioned children’s retailer to benefit from Gymboree’s 326 store liquidation. Gymboree has closed 326 stores as they announced their store closure program leaving them with approximately 970 stores. Of these 970 stores there are now only approximately 275 Crazy 8 stores left versus their peak of almost 400 Crazy 8 stores just 2 years ago. Of the 326 stores that Gymboree has closed, The Children’s Place operates 188 stores in those centers. 245 of their 326 store closures or 75% are in traditional malls and 179 of them or 73% are in A and B malls. Of these 245 Gymboree traditional mall store closures, we are in 170 or 70% of these malls. Of the 170 centers where we are co-located 132 or 78% of these A and B mall locations. In Q4 our stores that were co-located with Gymboree’s store closures outperformed the rest of the fleet. As mentioned on previous calls, past experience indicates that we generated $150,000 in sales on average in the first 12 months in our stores that are co-located in malls where Gymboree closed. Gymboree’s current round of liquidations represents approximately $30 million of opportunity for The Children’s Place. Our second pillar, business transformation through technology, there are two key work streams embedded within business transformation through technology inventory management and digital transformation. First, inventory management, inventory management has been and will continue to be a very important part of our transformation. We have extensively detailed the inventory management opportunities at The Children’s Place and have implemented multiple tools over the past few years including assortment planning, inventory allocation and replenishment, size and pack optimization, store tiering and basics order management. While all of these are delivering inventory efficiencies, we are still far from optimizing and fully integrating our suite of tools and capabilities. Importantly as we move into the next phase of significantly more complex omni-channel use cases, our inventory management capabilities must continue to evolve. As online demand is fulfilled with store inventory and the in-store customer order is fulfilled with online inventory, the relationship between demand and supply requires constant optimization. As we learn more about this relationship and mom’s purchase intent, we will get better at planning and allocating inventory across our different channels. As there is still a lot of work to do and a very long runway as it relates to sales and margin upside through advanced omni-channel capabilities, we are targeting additional investments for these initiatives in 2018. Digital transformation, digital transformation with the ultimate goal of one to one personalization is our biggest opportunity. Digital transformation is our future and it’s the key to our continuing to generate industry leading top and bottom line growth. Digital transformations are direct investments in our customer and her shopping experience with our brands. As we have said many times, we have the dream customer for the digital experience, our mobile digitally savvy millennial mom who is shopping our brand with and for our built-in current and future Gen Z customer. Our digital investments are designed to quickly accelerate market share gains and now it’s the right time for us to accelerate these investments. We have the right leadership in place and the right digital roadmap for success. In addition, when you consider our competitive landscape we have an opportunity to gain market share by accelerating the implementation of sophisticated digital tools. These digital transformation efforts are key to improving customer retention, driving acquisition and increasing customer engagement with our brand. Digital transformation represents the majority of our incremental investments in 2018. We anticipate over time that our digital transformation will represent a minimum incremental opportunity of $200 million. Now, lots of companies talk about digital investments and marketing investments and branding investments in very broad terms, but they don’t provide a lot of detail. As is our practice, we like to get specific, so please bear with me. Our e-commerce sales for full year 2017 were $425 million, a 22.7% penetration. This is an industry-leading statistic on its own, but it’s even more impressive when you consider our current deficit with respect to digital tools and capabilities. As you have heard me say for years, there was no ERP system and no inventory management tools when I arrived. We have come a very long way with respect to inventory management capabilities and now it’s time to turn our focus to implementing state-of-the-art digital capabilities. The first step towards success is getting the right talent in place to successfully lead the initiative. We would not be in a position to digitally transform our company without a very experienced leader and an experienced digital team. As you know, we hired Steve Rado in August of 2017. Steve is our Chief Digital and Technology Officer. Steve brings a wealth of digital and technical expertise as well as firsthand experience in delivering personalization. Steve has quickly assembled his leadership team by filling the digital knowledge gap with experienced digital talent from outside the organization. After getting his team in place during the third and fourth quarters of 2017 the next step was to fully develop our digital transformation roadmap. Our digital roadmap identifies slightly over 100 initiatives in the digital and technological space that we intend to fully implement over the next 24 months. So now we have the talent in the roadmap, but before we can begin to implement personalization at scale, we needed to start with one very important tool, a state-of-the-art customer database. In 2016, we hired a VP of CRM with deep database experience and we made the necessary investments in fiscal 2017 to deliver our new state-of-the-art database, which went live at the end of Q4 2017. This database provides us with a single 360-degree view of our customer. Without a single view of our customer data, we cannot deliver personalization. If we do not know what mom purchases from us, how and where she shops with us, how she prefers to interact with us, we cannot deliver personalization. In creating this single view, we integrated data from over 50 disparate systems, transactional data across channels, customer online data and added third-party data such as demographic and psychographic. Now that we have our database we need to be able to communicate directly with moms when and where she wants. So recently, we started to implement several new capabilities and tools, including campaign management to allow for segmentation of our customer file and SMS text that will enable us to communicate directly with moms when and where she wants. Without sophisticated segmentation capabilities and delivery mechanisms, personalization would not be possible. But even though we have made progress, we still have major gap in tools, systems and process capabilities and that’s where our strategic digital roadmap combined with our accelerated SG&A and capital investment will combine to quickly close these gaps. To generate the highest performance and greatest ROI, we have to do four things well: one, recognize and reach the right customers across all their devices; two, build profiles that are enhanced with each interaction and touch point with our brands; three, make data informed decisions about the best message to deliver; and four, measure the impact of that message across all channels. With this approach, we will eventually be able to personalize each brand interaction. So, let’s take a look at the digital runway ahead of us by reviewing some of the common tools and systems that we have not had the benefit of. Bear in mind, that most of our competitors that had the benefit of these tools and strategies for a long time and we are still outperforming them. While this speaks to the strength of our product offering and the consistent execution of our strategic plan, it also speaks to the outsized market share gains possible through an accelerated digital transformation. The following list just some of the 100 plus key initiatives that we plan to tackle on our digital roadmap over the next 24 months. Advanced analytics, predictive analytics, effective onsite analytical tools, a single view of the customer, sophisticated campaign management tools and advanced mobile app, a state-of-the-art search tool, AB testing capabilities, live chat, a customer preference center, mobile payment options, social logins, SMS capabilities, integrated database acquisition, retention and engagement strategies, the ability to auto-trigger personalized e-mail campaigns, display retargeting, sophisticated paid search strategies and automated integrated loyalty system, and a state-of-the-art POS system in our stores with save a sale functionality and the ability to extend personalized offers at checkout. And here is the snapshot of some of our key digital accomplishments that we completed in Q4 2017 that are foundational for future personalization capabilities. Connected stores Wi-Fi has now been rolled out to all U.S. stores and mobile POS devices now been rolled out to all U.S. stores. BOPIS has been rolled out to the entire U.S. fleet and we are already seeing attachment rates in the mid-20s. BOPIS will be rolled out to Canada by Q3 2018. Ship-from-store capabilities were tested in Q4 with a full rollout to U.S. stores by the end of Q2. BOS, Buy Online Ship to Store, we are working to bring this capability live in the back half of 2018 or early 2019. Save a sale, save a sale functionality has existed, as most other retailers for sometime now. Save a sale is one of our single biggest top and bottom line opportunities with respect to omni-channel capabilities. Save a sale opens up the inventory, so one pool of inventory is viewed by both the stores and digital channels. This allows us to make sure we can get mom what she needs wherever she needs. For example, when mom is in one of our stores and we are missing a size or color, we can get it from our e-commerce site or from another store and have it shipped to her store of choice or to her home. The foundation for save a sale is being addressed in 2018, but save a sale will officially launch in mid-2019 in conjunction with our new state-of-the-art POS system. And free shipping, as of the end of 2017, we have converted all of our regular e-commerce shipments to everyday free shipping with no minimum order amount. We have been working this strategy through our P&L for several years now and it is complete. This is a major digital competitive advantage for the Children’s Place as none of the other kids brands currently offer everyday free shipping, with no minimum purchase. We believe that being the only kids retailer who offers free shipping everyday with no minimum purchase is clearly resonating with our millennial mom and will continue to further accelerate our digital market share gains. Our digital roadmap initiatives are critical to driving sales growth and operating margin expansion by improving customer retention, increasing customer acquisition and improving customer engagement. In a recent survey, The Children’s Place was the second most preferred brand for children ages 0 to 4 and the second most preferred brand for children 5 to 9 years old. The Children’s Place is the second most popular children’s brand in the United States among the key millennial demographic. Additionally, The Children’s Place scores as the number two children’s brand with both middle income households and higher income households. This is the right time to accelerate our digital investments. We have the talent, we have the strategy, we have the resources, and most importantly, we have the perfect target customer for our digital transformation. We project that based on our accelerated digital investments, our digital penetration will grow to approximately 35% of our total business by the end of 2020. Our third pillar, alternate channels of distribution we see additional growth opportunities in both domestic and international wholesale channels. Let’s start with international and let’s start with China. We announced a partnership this morning that fundamentally changes the trajectory of our international growth opportunity. We are absolutely thrilled to announce that we have partnered with Semir, owner of the number one children’s apparel retailer in China, Balabala. Today’s announcement unites two of the world’s largest children’s apparel retailers both with long and outstanding track records of success. This strategic partnership is a game changer for our international business and is clearly a case where one plus one equals three. The children’s apparel market is already one of the fastest growing categories in China. It is currently estimated at $24 billion and with China’s two-child policy firmly in place, it’s forecasted to double by 2025. Semir, through their Balabala brand, currently operates in franchises over 4,400 Children’s Apparel stores as well as having the largest children’s apparel e-commerce business in China through their partnership with third-party platforms such as Tmall, JD and vip.com. Over the first 5 years of this agreement, Semir will execute an omni-channel strategy opening at least 300 Children’s Place locations in Greater China and managing our e-commerce business. This partnership will generate between $125 million and $150 million in retail sales in year five. This partnership provides an entrée for the Children’s Place into the China market that would not otherwise be possible with any other partner. Semir’s number one position in children’s retailing in China, their strong retail and operational capabilities and their extensive knowledge of the Greater China market provides the Children’s Place with instant access to prime retail locations, established relationships with a large number of franchisees and significant local sourcing and logistics capabilities. This partnership enables us to grow in China and takes us one step closer to our goal of becoming the leading global kids specialty brand. As for the balance of international in 2012, we began our international franchise growth. In 5 years, we have grown to 190 points of distribution in 19 countries with 7 partners. Around the world, we are recognized for fashion, outfitting and value, where busy moms can quickly and easily assemble head to toe outfit that are affordable and always in style. We are one of the fastest growing children’s brands internationally with stores throughout Asia, Latin America, and the Middle East. In 2017, we opened 49 points of distribution, including six openings in Indonesia in Q4 with our newest franchise partner. We expect to add 45 to 50 points of distribution in 2018. Some wholesale highlights, we see a clear path to expand our already successful relationship with Amazon. Amazon basic replenishment has been a success. So, we are now going to test fashion replenishment for back-to-school ‘18. And in the brick-and-mortar segment of our wholesale business, our largest partner, have committed to significant new categories of business and will also be adding our brand to their e-commerce assortment in 2018. And our fourth pillar, fleet optimization, our fleet optimization initiative will continue to drive our operating margin and our ROIC higher. Let’s recap where we entered 2017 with our fleet. For full year 2017, we closed 27 stores and we have 1,014 stores remaining at the end of full year 2017. Of the 886 stores in the U.S., 524 or 59% are in malls, 135 are in A, 282 in B, 105 in C and 2 are in D mall, of the remaining 362 of our 886 U.S. stores are in outlet centers, strip centers, lifestyle centers or street locations. And I would like to point out that only 15% of our fleet is located in outlet centers. On our Q2 call I mentioned that research firms project that as many as 260 out of the approximately 1,060 malls in the U.S. will close within the next 5 years. We internally refer to these 260 targeted malls as dying mall and I will update you how our real estate portfolio was positioned at year end with respect to these 260 malls. First, of the 260 malls that have been identified by the real estate research firm as closure candidates we are not in 75% or 195 of them. Second, of the remaining 65 dying malls that we are located in our average lease term is approximately 1 year and combined these 65 stores make up only approximately 3% of our total U.S. revenue. If you assume that the 260 dying malls were to close that will leave approximately 800 A, B and C malls in the U.S. and they break out as follows. A and A plus is 37%, B is 51% and C is 12%, so of the remaining 800 U.S. malls 88% of them are designated A and B centers. So now let’s look at how this compares to our remaining U.S. mall based portfolio. Of the remaining 800 U.S. malls The Children’s Place is in 459 or 57% of them. A plus and A are 29%, B is 62% and C is 9%. So of the 459 malls we are located in 91% of our stores are located in A and B malls. Key elements of our fleet optimization strategy have been; first our sales transfer rate in excess of 20%, second our ability to successfully negotiate rent reduction for a significant percentage of our expiring leases and third lease flexibility with the majority of the lease renewals being 1-year and 2-year deals which has resulted in a significant reduction of our average lease term to less than 3 years. We realized several years ago that its strategy that relied on opening brick-and-mortar stores would not be a winning one. We were well ahead of our competition on fleet optimization and our fleet optimization program. The closure of 300 stores through 2020 will ultimately result in a decrease in total fleet square footage of over 1 million square feet or 20% along with an expansion in operating margin of 200 basis points. With respect to the 300 store closures, we have already closed 169 stores and we will be accelerating closures in dying malls to fund our outside e-commerce growth. In addition, based on our accelerated digital transformation timeline, we will use 2018 to assess whether there is potentially even more opportunity above the 300 door closure number. Shareholder return, we have an outstanding track record of consistently rewarding our shareholders. To-date, we have repurchased nearly 870 million in stock with 245 million remaining on our current authorization. Today, we announced a three-pronged strategy that not only continues to reward our shareholders, but accelerates shareholder return. First, $125 million accelerated share repurchase program which we expect to be completed no later than the second quarter of this year; second, our new 250 million buyback authorization; and third, a 25% increase in our dividend to $2 per share. This three-pronged approach coupled with our consistent history of rewarding our shareholders best exhibits our continued confidence in our business and our ability to deliver. So in closing, our strong execution of our long standing strategic growth plan has been responsible for industry leading results. We are industry leaders with respect to our product offering. We are industry leaders with respect to our fleet optimization strategy, by actively reducing our store count since 2013. We are industry leaders with respect to our early relationship with Amazon and we are now industry leaders with respect to our international objective. Now, it’s time for us to leapfrog our competition and become industry leaders with respect to digital and personalization capabilities. We are excited about the next phase of growth and we look forward to continuing to deliver industry leading results for our shareholders. Now I will turn it over to Anurup.