Savneet Singh
Analyst · Needham. Your line is now open
Thanks Christopher and thanks everyone, for joining us to review PAR's second quarter 2022 results. During the second quarter we continue to drive growth in our subscription services revenue and saw strong gross margin expansion as we continue to realize the benefits of scale and operational efficiency. The business is performing and the strategy is working. We continue to measure against near-term expectations, while simultaneously making strategic progress against this large opportunity that's in front of us. As a company, we delivered a strong second quarter with the reported total Q2 revenues of $85.1 million, a 23.4% increase from one year ago. Our revenue growth was driven across all business lines, specifically around our software recurring revenues, resulting in $98.6 million of total live ARR at quarter end and a year-over-year growth rate of 29% from Q2 last year. This acceleration continue to be driven by a 32% growth in ARR coming from Punchh and a 31% increase coming from Brink. Equally important as we scale is a dramatic improvement we have been able to drive in gross margin on our subscription services revenue. At the end of Q2 2022, we've now achieved a 73% gross margin, a significant improvement from the 53% we reported at the end of Q2 of 2020. We expect this positive trajectory to continue to expand over time. This growth has been driven by intense ROI-focused engineering, improved Brink architecture, and economies of scale. Strong results this quarter continue to be driven by a high level of execution across the business and the continued strong demand of PAR's Unified Commerce. We've established strong momentum and have continued to build on that throughout the quarter. In Q2, we activated 962 new Brink sites and on that basis, churn Brink active store account now totals over 17,700, a 34% increase from one year ago. Brink bookings totaled nearly 950 stores in the quarter. We expect both metrics, activations and bookings, to increase in the second half of this year as inventory concerns are subsiding alongside strong visibility and a ramp up and go live dates for new customers. Additionally, we continue to see ARPU extension of pipeline, which will help the revenue momentum. We continue to see impressive low churn rates for Brink, approximately 4% annualized. This low churn rate shows the trust our customers have in our products and ensures our ability to provide and also capture value for PAR in the long run. Now, turning to Punchh, we continue to outperform with Punchh and added more than 3,500 sites in the quarter and now totaled more than 62,300 sites, a 29% increase in the last 12 months. We signed 12 new customer logos in Q2 that added to our impressive contract is [indiscernible]. Punchh further enhanced enhance this impressive list of integration partners with the addition of nine new partners in the quarter. We also added important product features and enhanced enhancements that include campaign management, mobile framework, royalty platform, offers management along with machine learning and AI. Applications like Punchh make it easier for brands to connect with their most loyal customers and increase customer lifetime value. We're also beginning to see momentum within the grocery and feed store segment and hope to announce future customer wins later this year. The growth in these emerging verticals is validation the work the team has put in to expand our content in the last couple of years. PAR payment services had another strong quarter and we're extremely excited by the pipeline of customers who have engaged with PAR for our integrated payments services. They're attracted to PAR payments for those competitive pricing, transparent costs, and full integration with Brink and Punchh. PAR Payments cuts across all PAR customer types and we look forward to sharing more data later this year. Even though still early on in our payments initiative, we've seen notable customer wins during 2022 and believe this revenue stream will be meaningful and an accelerator to our future financial performance, and gives us strong confidence in hitting our 2022 goals. To update you on Data Central, we experienced a solid bounce back in Q2 and saw net new activations of more than 350 stores. As we went live in California Pizza Kitchen and signed a sizeable franchise of annuity [ph] Tier 1 chain. I'm encouraged about the opportunity that Data Central has ahead of it because it's a proven solution that solves the biggest challenges the restaurant industry faces today, waiver in food management. For the last two plus years, restaurants have focused tech spend on the front of house with CRM, loyalty, digital, and delivery. Now, the most restaurants have upgraded the front of house tech stack, they're struggling with operational issues and profit leaking out the back door via prudent labor challenges. We've added to our sales staff to take advantage this opportunity, and importantly, have improved the scheduling features of the product and expect to accelerate sales and marketplace around labor solutions. As we continue to strive to report meaningful metrics to our fast-growing subscription services revenue, we'll now report 12-month contracted ARR, which is live sites plus site signed with the expectation of going live in the next 12 months, with much of that contracted ARR going live in just the next six months. This number should give investors a more accurate view of our future revenues and is the number I personally track internally. Today 12-month CARR stands now at $215 million, paving the way for a strong rest of the year and beyond. Our product and hardware revenue continues to perform well in a difficult and challenge environment. Product revenues in the quarter continued to strengthen year-over-year and we reported at 28 -- and we reported $28.4 million in this recently ended quarter, a 19% increase from one year ago. The capital purchase [ph] environment for restaurants is always tricky, and this is even -- has been even more so pandemics, inflation pressures, and the global supply chain difficulties. As I mentioned previously, we're not immune to these challenges from supply chain and we've experienced some marginal impact with costs associated with current situation. We continue to monitor the supply chain environment closely and the reality is occurring in Asia, and specifically China in regards to the pandemic and the impact of specific shutdowns. Now, to briefly report on the government business. PAR government has delivered a strong year-over-year performance for the second quarter. PAR government is up 17.4% in revenue over the same period last year and has outpaced its Q2 2021 profitability by 48%. Enhanced focus on contract financial performance is resulting in bottom-line acceleration. Our government segment performed above plan for both revenue and earnings. Our ISR business had a solid quarter, driven by increased demands for recurring -- excuse me, for services resulting in a 28% year-over-year revenue growth and improved contract margins. Our government segments also delivered improved performance from mission systems and product business lines and I'm confident this segment will continue to outperform for the foreseeable future with a solid contract backlog and future award opportunities. Now, to our acquisition. As most of you hopefully saw this morning, we announced that we acquired MENU Technologies, a fast growing omni channel ordering solution. The MENU acquisition has a robust e-commerce solution including online ordering kiosk, menu management, delivery, management, dispatch, and much more. MENU now allows parties to consolidate the restaurants' off-premise and on-premise orders into one unified tech stack. This is important to our company. Although small in size, we believe MENU is the best kept secret in the restaurant technology. We worked incredibly hard to win the MENU team over as we think MENU brings a level of product specification we have not seen elsewhere. Our logic in buying the business is simple. First, MENU provides PAR of best-of-breed solution for off-premise ordering. Our customers have been asking us for an alternative view and we feel we just acquired the modern version of today's incumbent, a product that gives restaurants complete configurations end-to-end commerce in a very special customer-focused culture. This acquisition should help significantly expand PAR's ARPU and potential -- and provide years of potential upsell. In enterprise software, product wins and we think we've acquired the most innovative solution in the market. MENU already has corporate contracts with several of the largest restaurant brands in the industry, extending PAR's leadership in the restaurant tech in the upper echelons of tier 1. Second, the MENU acquisition marks PAR's expansion into international markets. MENU is already offering solutions to enterprise restaurants in 25 countries located in North -- Europe, North and South America, and now allows PAR to leverage its brand and reputation to push not only MENU, but other portfolio products internationally. Third, and most important, MENU accelerates PAR's plans to unify the restaurants. Beginning immediately PAR will initiate an effort to unify MENU with within PAR's Unified Commerce solution. So, brands no longer need to maintain two different systems for on and off-premise ordering. One cloud-based system will manage all transactions, become a true system of record, and allow for extensibility. As innovation accelerates, the number of ordering channels, a unified system allows that channel expansion to function seamlessly, while ensuring uninterrupted operations. Other benefits of adding MENU to PAR include a more seamless experience that puts the customer at the center of every transaction, regardless of the channel they use to order and pay. Thank you acquisition centralizes key functions like MENU management for all systems to a shared model across both commerce and loyalty solutions. It also natively connects a kitchen management system across channels to better manage customer experiences as well as manage demand into the kitchen. The combination will also provide a material reduction in cost for brands, who may be managing multiple systems to offer innovative customer ordering through across channels, while also accelerating innovation for brands as new possibilities are unlocked by Unified Commerce. I certainly hope you're as excited as I am about this addition to PAR and our Unified Commerce offering. We diligently thought out the correct partner we needed to acquire, we literally evaluated every player in the space, and our confident that MENU accelerates our path to becoming the world's largest restaurant technology company. I also want to reiterate that we're just getting started as we seek out other transactions of best-in-class companies that we can add to our Unified Commerce offering. Each time we allocate your capital, it's with a purpose to drive long-term shareholder value. I'm incredibly humbled about the work that's happening at PAR. We believe our vision of Unified Commerce gives us the opportunity to become a once-in-a-generation company. With our unit economics and technology advantages, we believe we'll win Unified Commerce to key vertical markets. Looking ahead, we have sufficient cash to execute on our strategy. We're prioritizing and making excellent progress on integrating past acquisitions, and ensuring that appropriate controls are in place, while simultaneously making notable progress on our internally developed projects as well. We feel confident hitting our 30% to 40% growth targets for the year and while the macro environment could be challenged, we feel real -- we see real reasons to be optimistic at PAR. As always, I'd like to thank all of PAR's employees for their dedication and effort over the past quarter. Across the organization, people have stepped up to ensure we meet the needs of our customers, while at the same time, embracing the changes necessary to create a company for long-term sustainable success. The continue to act as owners of our company. With that, I'd like to hand it off to Bryan who will review our financial performance in greater detail.