Rajeev Suri
Analyst · Barclays. Please go ahead
Thanks, Matt. And thanks to all of you for joining today. Nokia’s third quarter was solid. We had guided to a quarter that would be soft and believe that the end result was better than that. Free cash flow was positive; sales were up, including in four of our six regions; operating margin was solid; our strategic focus areas of Nokia Enterprise and Nokia Software performed well; IP Routing sales grew a fourth consecutive quarter; our cost discipline was good; and we continue to win new 5G deals and launch new 5G networks. As you will have seen in our release today, we also expect a strong fourth quarter with robust operating margins and a €1.2 billion improvement in net cash, allowing us to end the year deal with a €1.5 billion net cash balance. Despite this progress, some of the risks that we flagged previously are materializing, and we believe these will create some challenges going forward. Several of these risks are related to the market and others are specific to Nokia. I will talk about these risks in greater detail. You will have seen however that they caused us to revise our guidance for this year and the next as well as defined a longer term operating margin target. In addition, our Board of Directors resolved not to distribute the third and fourth quarterly installments of the dividends for the financial year 2018. The Board will continue to review dividends on a quarterly basis and expects to resume payments when our net cash position has improved to €2 billion. We believe this approach gives us the necessary operational flexibility to increase investments in 5G, continue investments in growth in our strategic focus areas of Enterprise and Software and strengthen our cash position. With that as an introduction, in the rest of my remarks today, I would like to address quarterly highlights, some of the risks that we are seeing, adjustments that we are making to our corporate strategy, and the drivers that position us well to create future value. First, the quarter. Net sales landed at €5.7 billion, up 1% year-on-year in constant currency. Non-IFRS operating margin was 8.4%, down 50 basis points; and earnings per share was €0.05, down €0.01 from the same quarter last year. While Kristian will talk more about cash, let me provide an update on two important areas. First, free cash flow was positive in the quarter at about €300 million. While not where we wanted to be, this was a good reversal from the negative trend in the first half of the year. Second, while our net cash decreased in Q3, the change was less than the €320 million in dividend payments we made in the quarter. We also had meaningful cash outflow from restructuring as well as from cash taxes and capital expenditure. We have actions underway in pretty much every part of the Company to improve our cash performance. We have strengthened our centralized pricing volume and margin management controls, tightened our deal decision-making process to include a greater focus on cash and return on capital employed, reinforced mandatory contractual terms, and realigned planned management incentive for 2020. We’re also reviewing existing contracts to ensure that they continue to make commercial sense, and we will look to renegotiate or exit where they do not. This could result in some country exits, if we find that the overall mix of projects in any particular country does not meet our standards. We’re already seeing early signs of progress. And as I noted, we expect to see the impact already in Q4 with more to come in the following quarters. Turning to our business groups. The underlying story of Q3 was challenges in Mobile Access and Fixed Access but strength in our other units. Consider the following. Nokia Software saw year-on-year sales growth of 5% in constant currency and a more than doubling of absolute operating profit. Yes, there were some benefits from strong in-quarter completions and acceptances but you could also see the sustainable power of the underlying product and go-to-market improvements that we have made. Nokia Enterprise maintained its trajectory to grow in double-digit for full-year 2019. Sales were up well over 20% in the quarter, and we continue to add new customers at a rapid pace. In fact, we added more than 30 new customers in Q3 alone, bringing the year-to-date total 84. Across the spectrum of vertical enterprise segments that we are targeting, energy, transportation, web scale companies and the public sector, the need for mission critical networking is clear. Whether it is providing private wireless networks, helping mining companies automate, improving safety and efficiency and transportation systems or enabling smart cities, our work is putting us at the heart of the industrial automation that will be so important in years to come. As I’ve said before, quarterly results in Enterprise will be a bit lumpy as we push to drive fast growth, and that remains true. But, the opportunity for us remains large, and it is high on my list of priorities. IP Routing maintained its excellent momentum with year-on-year sales up 13% in constant currency and clear product leadership. Our FP4-based products are performing very well, and we continue to increase our footprint and displace competitors. Optical Networks saw a sales decline after several quarters of strong performance. But, I’m not concerned by this as it was largely driven by a tough compare to last year and project timing. Orders were up sharply in the quarter and most importantly products based on our industry leading PSE-3 chipset are now in the hands of select customers for testing with a full ramp-up to follow in the coming quarters. Nokia Technologies grew by 2% in constant currency, while maintaining strong profitability. You may have seen our press release after the close of the quarter announcing that we have declared more than 2,000 patent families as essential for the 5G standard. While our focus remains on patent quality, we are delivering that quality in increasingly large number. So, my point here is that much of Nokia is performing very well. Our access businesses on the other hand are facing some challenges. Fixed Access, which saw a 10% decline in constant currency sales in Q3, is, as I’ve noted before, in the midst of a significant market transition as copper declines and fiber grows. We have traditionally had very strong market share in copper access, but it’s significantly lower, although still strong position in fiber. By default, that means we are losing operating leverage as the market changes. Offsetting cost reductions and expansion in areas such as Fixed Wireless Access is underway, but a full turnaround will still take more time. Then, Mobile Access where many things are working very well. We continue to deliver the world’s best performing 4G networks, have unified our Single RAN product on a common platform after years of acquisitions, have been rated as the top small cell vendor for the fifth year in a row, and Global Services which we now report within Mobile Access is fast getting back on track. Sanjay Goel, who took over leadership of Global Services a bit more than a year ago, has moved swiftly to fix poorly performing projects, improve operational efficiency through digitalization and automation, protect the profitability of care services, reduce overall costs, and introduce new offerings with robust, longer term profit potential. The results are starting to show and we expect to benefit further as low-margin deployment services decline over the course of next year. 5G is where we still have work to do, even if we continue to win deals and have successfully launched 15 live networks. Those networks include some of the world’s largest with customers like Sprint, Verizon, AT&T and T-Mobile in the U.S., Vodafone Italy, Zain in Saudi Arabia and SK Telecom, Korea Telecom and LGU+ in Korea. With one customer in Washington DC, we saw download speed reaching at blazing 2.3 gigabits per second, absolutely amazing when you experience it. As you will recall, I talked openly in Q1 about some of the issues we are facing in mobile. And I noted that higher radio product costs also had an impact on gross margins. Given the importance of this topic, let me go into some more detail. It is not unusual at this early stage in a new technology cycle to have high product costs. Those costs typically go down significantly as scale increases and cost optimization work proceeds. This is certainly true for 5G, where we have a comprehensive ongoing program to address every possible part of product building materials, PCBs, power supplies, RF and other analog components, materials and mechanical components and of course semiconductors, which are a large cost driver. Over the course of 2020, we expect our cost reduction efforts to deliver results, particularly related to semiconductors. Our 5G product mix should improve considerably with a constantly increasing share of hardware, based on our cost competitive ReefShark System on Chip products. To ensure that we execute on this fast and effectively, we are increasing investment in System on Chip capabilities and moving aggressively to strengthen and diversify our supplier base. Thus, while we have a near-term challenge, no denial about that, I am confident that we are taking the right steps to resolve the issue. Given the complexity and lead times associated with semiconductor technology, however, it will take some time to improve the situation. Our current expectation is that our 5G product cost will improve progressively over 2020 and we will start 2021 in a much stronger position. And of course, even as ReefShark lowers costs, it also provides significantly improved performance as well. As I think many of you are aware, we appointed a new leader of mobile network, Tommi Uitto, about nine months ago. Tommi and his team have developed a comprehensive plan to ensure Nokia is competitive in 5G, and they are relentlessly executing against that plan. Tommi is a strong leader and he has my full support. One of the comments that I would make related to mobile is that we are seeing some selective pricing pressure as competitors seek to again footprint in 5G. As some of these deals also involve upgrades to 4G, we’re not seeing the margin uplift in 4G that one would normally expect at this stage of the cycle. We believe this situation will be short-lived and not extend beyond a small number of large early deals. Then, to look at things from a regional perspective, where our story in Q3 was one of weakness in China and Middle East and Africa, growth in North America but less than expected, and relative strength elsewhere. China, where sales were down 23% in constant currency, was not a surprise. We have consistently flagged concerns about our ability to deliver adequate returns in that country, particularly in Mobile Access, and that view remains unchanged. While we have admiration for China’s fast move to 5G and overall technological progress, we still take a prudent approach to the market. If there are deals that make commercial sense on their own terms, we will take them; if there are not, we will not, simple as that. I expect that this may lead to some tough decisions in the upcoming procurement rounds in China, but that remains to be seen. Then, North America. Overall, we remained strong in North America and grew 2% in the region in Q3 in constant currency. Unfortunately, however, our progress fell short of what we expected, given 5G project acceptances and completions and uncertainty related to the announced operator merger where we have a particularly large footprint. We cannot predict how long this situation will continue and hope that the relevant authorities will move quickly to find a resolution. Next, let me talk about strategy. While I’m not satisfied with our current performance, I’m confident that our strategy remains the right one. We are, however, making two adjustments that I would like to share with you. First, we are upgrading how we think about both, Enterprise and Software, given the progress that we have made. On the Enterprise side, we originally talked about expanding network sales into select vertical markets. With the progress that I discussed earlier, we believe we have successfully shown that Enterprise can be a meaningful business for Nokia. Now, we’re setting our sights on growth and on consistently and significantly outgrowing the market. In terms of Software, our initial focus was on building a strong standalone software business. We have made massive improvements, re-architecting many of our products, moving to become truly cloud-native, and creating a strong, experienced software sales force. For two years in a row now, Analysys Mason has ranked Nokia as the Top Telecom Software Provider. So, I think, it’s safe to say, we have delivered on our original intent. Going forward, it is about strengthening, about taking the foundations that we have built, and making them stronger. As examples, we see opportunities to move even more products on to our common software foundation and further developed a recurring revenue business model. The second thing we have done is to explicitly define those businesses for which we will prioritize profit and cash in those for which we will prioritize growth. In particular, our Mobile and Fixed Access businesses will focus on profit and cash. This approach will largely be reflected in how we address the market in terms of deals that we are willing to accept and how we structure our offers. It does not mean that we will stop investing in the business or pursuing growth in 5G. We absolutely will do both, but, there will be no pursuit of share just to gain share. In fact, we will work relentlessly to drive advantage to strong technology, time to market and significantly lower product costs in 5G, while leveraging our differentiation in superior 4G network performance and the most comprehensive small cell portfolio. IP Routing, Optical Networks, Nokia Software and Nokia Enterprise will all be aimed at growth, not growth by sacrificing margins but growth based on other competitive advantages. We believe that IP Routing can expand based on product leadership, Nokia Enterprise can outperform a growing market, given the demand for our mission-critical networking capabilities, and Nokia Software can leverage the strong product and sales foundation we have built to target robust growth opportunities. Optical Networks is in a position of technological strength that will get even better with these coming PSE-3 products. Additional scale in Optical can drive meaningful profitability improvements and that is what we are aiming for. Nokia Technologies will target significant cash generation in its core patent licensing activities as well as growth through diversification into IoT and consumer electronics. These changes will be reflected in how we set targets and how we set management incentives. It is important to recognize that they are designed to reflect priorities, so that when the inevitable choices need to be made, we have clear guardrails in place. We expect this change to slow our growth slightly. And as a result, you will have seen in our earnings release that we now expect to grow in line with the market, not outperforming as previously mentioned. This change in growth expectations is just one of several amendments we made to our guidance today. Given the risks that I talked about earlier, we are lowering our expectations for full year 2019 and 2020. For operating margin in 2019, that means we now expect 8.5% plus or minus 1 percentage point; for 2020, our operating margin guidance is now 9.5%, plus or minus 1.5 percentage point. At the same time, we have been clear about the fact that we expect 2021 to be better than 2020, as we make progress towards our longer term target to deliver an operating margin of 12% to 14%. One other comment on our guidance related to costs. As you will have seen, we also reduced our target to deliver €700 million in cost reductions in full year 2020 to €500 million. As I noted before, we believe there is a need to increase investments in 5G System on Chip capabilities. We also intend to invest further in the digitalization of internal process. We expect this will improve productivity and generate further cost reduction opportunities beyond 2020. As we make these important additional investments, rest assured that we are not taking our eye off the cost ball. We have been making progress, reducing both absolute OpEx and OpEx as a percentage of net sales, sharply, from €1.6 billion or 31% of net sales in Q3 of 2018 to €1.56 billion or 27% of net sales in this past quarter. When and where we see further opportunity to reduce costs, we will do so, even if it requires additional restructuring. That is just the nature of our industry today. With all of this context, let me take a step back and talk about five drivers that give me confidence in our ability to meet our longer term goals. First, our unique end-to-end portfolio will allow us to drive a strong share of wallet and benefit from the virtuous 5G cycle of investment that I’ve talked about before, a cycle that covers multiple domains of CapEx spending, spanning Mobile and Fixed Access, transport, services and software. Second, Nokia has a demonstrated ability to create value and drive cash flow through product leadership. For proof, look no further than our FP4 based routing products. As I noted earlier, we have our challenges in the early stages of 5G, but expect progressive improvement over the course of 2020 and to be in a much stronger position in 2021. We have a clear record of providing the world’s best 4G networks and see no reason why we cannot in time do the same in 5G. In fact, there is a barometer of that we have converted all of our 4G customers who already have selected a 5G vendor to Nokia, a 100% conversion rate of 48 customers and plenty more still to go. Third, we expect to continue our successful diversification into Enterprise and Software. Both are meaningfully accretive opportunities for our margins as well as our cash position. Our progress has been good and the market opportunity remains very large. Fourth, our cash generative patent licensing business with mobile phone makers is large and sustainable for many years to come. We also see no reason to limit this business to mobile devices, and see meaningful opportunities for diversification of our licensing activities into IoT verticals and consumer electronics. And finally, we continue to see opportunities for significant cost reductions, enabled by digitalization and automation of processes, product cost innovation, ongoing R&D efficiencies and related site consolidation, procurement savings, improved product serviceability, and more. So, as I said earlier, I’m not satisfied with our performance, but we see good reasons to have confidence in the future. We have given guidance for 2020 and expect our turnaround to firmly have taken hold by the end of that year. 2021 should be better than 2020 as we proceed on our part to deliver on our long-term targets. With that, over to Kristian.