Andrew Clyde
Analyst · Jefferies. Please go ahead
Thank you, Christian. Good morning and welcome to everyone joining us today. Today's call is the fourth investor update in as many months since we released Q1 results back in April. We’ve received positive feedback from investors for the level of transparency provided as we explained how COVID-19 impacted our business and financial results over time and I certainly hope you have found this to be helpful. While the Q2 record results shouldn't come as a huge surprise given our prior disclosures, importantly we are maintaining that momentum into July and expect to sustain strong performance for the remainder of the year. As such, I am going to spend my time today focusing on three key trends that are now well established and are underlying drivers as fully appreciating this as critical to the relative performance potential and overall valuation of our business. These trends have been persistent not only throughout COVID-19, but are grounded in fundamentals we were seeing well before 2020. COVID-19 simply amplified the financial impact of these existing underlying drivers. I’ll also provide an update to our guidance for the year, as we said we would do so when we had the fact base to provide a point of view. The persistence and sustainability of the trends we will discuss not only give us the conviction for our guidance for the remainder of 2020, but also our outlook for 2021, relative to our Raise The Bar Goalpost we established as part of our shareholder value creation narrative. Related to these goalposts, I will reiterate our commitment to our strategic capital allocation priorities, as we look to take advantage of our strong cash and balance sheet position in light of an undervalued and attractively positioned business. When you look at our model in the context of these trends, it’s clear to us the market does not fully appreciate the sustainable competitive advantage of our business and its long term value creation potential. The first trend we’ll discuss is the new equilibrium established in the relationship between industry fuel margins and demand. We have spoken at length about how the fuel margin in any given area or geography is essentially set on the higher breakeven cost of the third quartile retailer. We have observed this trend for several years and it helps to explain the gradual increase in both industry wide margins, in our margins as the unit cost of the marginal retailers have continued to increase. The new equilibrium was most easy to see in the early days of COVID-19 as unit costs doubled for the marginal retailers when the industry volume fell by 50%. The higher margin requirement to just maintain the same level of store profitability for the weaker competitors led to higher sustained margins for the industry, which were facilitated by crude prices that were already falling sharply. With less volume loss and a lower base margin to start with, Murphy USA benefited disproportionately from the same cents per gallon increase in overall margins, while maintaining its low price position. To further illustrate that point, consider May, June and month-to-date July margins, which are well above historical norms despite sharply rising prices, which is certainly an atypical outcome. As we have discussed in many calls, these were the periods where we would expect fuel margins well below the annual average, yet we actually earned over 2x our annual average in May and June due to the dynamics of this equilibrium. With volumes recovering to over 90% of prior year levels on a rolling seven day basis in July, we are forecasting near end same-store volume to recover to around 95% of 2019 levels as we enter 2021, yet we expect fuel margins to be at least $0.01 to $0.03 per gallon higher, resulting in higher overall fuel contribution. We believe this equilibrium persists due to the continued headwind the marginal retailers will face in the COVID-19 recovery and beyond, and our investments in our retail pricing excellence initiatives allow us to further maximize the value capture of this potential. The second trend we observed and that was magnified during COVID was how our merchandise categories performed. Our multi pack and carton cigarette offers have become a destination trip for consumer, and second quarter result compare strongly against the already impressive high single digit contribution gains we put up last year. While carton volumes averaged in the mid-40% range pre-COVID, they have leveled off in the high 50% range with no difference in contribution margin per pack. In a world of fewer trips and enhanced focus on inventory management and pricing precision, coupled with loyalty benefits and our best in class up-selling had paid off handsomely. Customers received the greatest value on larger SKU sizes that were always available and delivered with great service, and we believe these gains are sustainable as our ongoing commitment to capability investments in this category clearly represent a unique and differentiated strategy, which explains why we have grown market share by 300 basis points since the second quarter of 2018. Given the share gains and strengths we are seeing in cigarettes, it may be easy to overlook our other tobacco categories, where vapor and alternative nicotine products are delivering substantial margin uplift. To provide proper context, second quarter total merchandise contribution margin was up about $13 million versus the prior year. Of this increase, $11 million came from tobacco, of which roughly $8.3 million of which was attributable to cigarette, with other tobacco products or OTP accounting for $2.3 million of the incremental margin increase. Like cigarettes, results reflect exceptional execution through managing our in-stock position, providing effective visual merchandising and offering an appealing product assortment including enhanced promotion on larger pack and SKU sizes. Murphy Drive rewards continues to play an important role in driving traffic in introducing customers to new products, such as nicotine pouches, which now represent over 5% of our OTP category. With over 700,000 new Murphy Drive reward participants added since March 1, we currently have insights on eight out of every 10 tobacco purchases, leading to more focused promotional offers and manufacturer investments with higher customer redemption levels. The timing could not have been better for our enhanced capability set to come together as we have not only gained customers, but gained loyal customers who are less likely to go back to their old purchasing habits, now that they have experienced greater value in service at Murphy USA. Without question, COVID showed that our tobacco business is entirely uncorrelated with fuel traffic. On the other hand many of our non-tobacco offers are more fuel dependent as you might expect, but a few key categories showed outside gains. During the quarter we saw both sales and margin growth in lottery, beer and the general merchandise categories where we stood up a supply chain for mask and hand sanitizers. While the good news is we sold much more of these products, the less good news is they were predominantly lower margin category, specifically lottery, where sales were up 31%, but came with a mid-single digit unit margin. In fact, 55 of the 60 basis point decline in our all-in merchandise unit margin of 15.4% was attributable to lottery. Nevertheless we're thrilled with the performance and will gladly accept lower average unit margins when growing total contribution dollars due to more sales and to more customers. As I’ve commented to some of you before, while unit margin might be a simple and useful metric to you for modeling purposes, at the end of the day we take the contribution margin dollars to the bank. For the remaining categories, more highly correlated to fuel traffic like candy and packaged beverages, sales are improving along with fuel volumes so far in July, and as we look out into the second half of the year and into 2021, we expect better performance from these higher margin categories. We are obviously not seeing much recovery in our fresh food offer due to the COVID related restrictions, but we are not sitting on our hands simply waiting to heat up the roller grills again. We are taking this opportunity to evaluate and overhaul our food and dispense beverage offer across the existing network and with a specific focus on optimizing our new larger 2,800 square foot format. With new talent and capabilities, these opportunities will represent significant potential for incremental growth and margin in 2021 and beyond. The third key trend centers around our business model and cost structure. In simple terms, the reason we win in this environment is we have an ultralow fixed cost model, which enables and supports our everyday low price position, which in turn allows us to be even more competitive, advantage and attractive to customers during this period when they need additional value the most. Further, we are seeing lower variable cost, primarily maintenance, loss prevention and to a lesser extent utilities, reflecting the lower customer traffic and accordingly less use in wear and tear. Our people cost at the store level have increased slightly, and we would expect that given the higher merchandise sales and higher commissions that come with those sales, and we're always pleased to pay more commissions to our store managers and associates, because it means they are selling more merchandise and controlling costs, which is exactly what they are motivated to do. In fact, I announced last week in a series of virtual Town Halls for our store managers and field leaders that we would be providing additional enhanced commissions in the third quarter to reward and encourage our team as they stay focused on the customer and sales, and I can't wait to see our team's incredible results. As I wrap up the discussion on these three trends, I would like to point out that these are not independent trends, but rather the relationship is highly interrelated, for us as the low cost player, and for the marginal retailers. For Murphy USA our low store level operating expenses which showed a 1.4% decrease over the prior year quarter, coupled with stronger merchandise sales and contribution, had further improves our fuel breakeven metric, which turned negative for the quarter, meaning we can sell fuel at a slightly negative margin and still breakeven excluding credit card fees and certain corporate costs. Remarkably, we improved this metric more than a penny year-over-year moving from 81 basis points last year to negative 37 basis points this year, a new record for Murphy USA in achieving our zero breakeven goal for the quarter. Beyond earning this additional penny, it also means we are keeping even more of the excess margin created by the higher prices established by the marginal retailers who are experiencing an increase in their fuel break even economics. Even more encouraging are the opportunities to continue to improve our performance through various initiatives, which in turn enhanced the returns on our new store investments as we ramp up the 50-plus new stores in 2021. I will now turn over the call to Mindy to cover some regular financial update and I will return with our updated guidance and capital allocation priorities before taking your questions. Mindy.