Andrew Clyde
Analyst · Stephens. Your line is open
Thanks, Christian. Good morning. And thank you to everyone for joining us today. I hope everyone joining in live or listening in or reading later is doing well as we go through this unprecedented period in our country. I hope that you and your loved ones are healthy and safe. Most of us have been through periods of disruption where similar unsettling clouds surround us. I personally think about the 2008 great recession and the crude price fall off that precipitated it, the dotcom crash as we saw new but less proven business models collapse, and the terrorist attacks on 9/11 and the change in the American psyche as we've worked together back towards normalcy knowing full well some things would never be the same again. In my personal view, what makes this period in our history so dramatic for so many people and for so many businesses is that we have compounded on top of one another somewhat similar types of events but a significantly larger magnitude, compressed the combination of their impacts into shorter periods of time and have far less certainty on what the eventual recovery looks like for the everyday life of individuals, as well as more proven established businesses. As I noted in my outreach calls to our 1,500 store managers and field personnel last week, many of them have been battle hardened from hurricanes, tornadoes and other events, but nothing quite compares to what we were going through now. At Murphy USA, our business has been specifically impacted by the combination of three historic events; the rapid and steep fall in crude oil prices that resulted from the price war between Saudi Arabia and Russia, and the resulting over supply in domestic and global markets. The global COVID-19 pandemic that introduced the dangerous virus throughout our country, shutting border, cities, and many businesses, leading to significant demand destruction for most of the products that we sell to our customers, and the large scale government response and intervention to provide for safeguards for our people and for our economy, shoring up liquidity for businesses and for individuals who have found themselves out of work. What I would like to do on today's call, to the extent I can, is to use these events to frame how our business has responded to and is performing in the current environment, and how our business is positioned to endure through this period of uncertainty knowing full well we can’t predict the future. What I hope you take away from today's call is that the principles upon which we have designed and built our business model has enabled Murphy USA to rise to the challenges of these events. And at the heart of this business model is an incredibly engaged and dedicated team of close to 10,000 employees who rise to the occasion each and every day to meet the needs of our customers. As an essential service business, we are indeed very fortunate to be able to serve the needs of our customers across the communities in which we operate during this period. We are extremely grateful for our employees and our key supply chain partners who are at the front lines making this happen. As shareholders, we can never lose sight of who really makes this business tick, because without our customers and the teams that serve them we have nothing. I would like to start our performance discussion by talking about the impact of dramatic fall off and the price of oil had on our business. While the drop in crude prices from around $62 a barrel in January to just below $20 a barrel in late March was not of the same magnitude as we saw in 2008, it occurred in a much, much shorter timeframe. The immediate result of this rapid drop was the generation of total fuel margins of $$0.225 per gallon, which in turn led to our record Q1 financial performance. It is important to remember the fall off in crude prices was largely driven by geopolitical events that led to the high margin environment going into the COVID-19 crisis. And in that period, we were experiencing fuel volume increases of approximately 2.7% through February on a same store basis as our fuel pricing initiatives were delivering exceptional results. March became a story of three periods. In the first 10 days of March before the COVID-19 crisis became widespread, consumer demand was very strong, and we were seeing per store volumes up 6.2%. However, the pursuant demand shock as shelter-in-place orders across the country took hold had a significant impact on the second half of March performance. During the middle 10 days of the month, the schools closed and more people started working from home, we saw some pre-buying behavior, and as a result, per store volumes remained relatively strong at 2.7% over the prior year period. The last 10 days of March, however, exhibited the full effects of the shelter-in-place orders with per store fuel volume showing year-over-year decline of 31.7%. April month to-date fuel volumes have leveled out at an average decline of 31.6% with the variance of daily levels reflecting a variety of factors, including paydays and government stimulus payments, as well as prior year effects. Higher total margins endured throughout the quarter as crude prices continued to fall. What should no longer be a surprise to anyone is that our net supply margins offset some portion of the retail margin in this price environment. Strong margins have endured in the first half of April, but continue to trend down. How quickly margins return to normal levels will be a function of how and when crude prices restore, demand recovers, and local market and competitive dynamics respond. That said, we believe we should expect to earn higher total fuel contribution than many of our peers during this period for two important reasons. First, assuming our stores continue to perform at around 70% of normal volumes, we will fare better than the average industry store, which based on third-party sources suggest the national average decline of around 50% of normal volumes. Second, given our normal fuel margin is much lower due to our everyday low-price position, the relative percent increase in our fuel margin is significantly higher than the relative percent increase of the average firm. When you multiply our relative volume change times our relative margin improvement, we expect to be at or above 100% of normal total fuel contribution levels for a longer period of time versus our peers. Last, given our very low fuel breakeven cash margin requirement of less than a penny, the impact of lower loss gallons has significantly less impact to us than the average industry size, let alone the marginal industry size, which has a breakeven requirement of over $0.25, which after losing half this gallons rises to $0.50 per gallon. If I wrap up the discussion on fuel performance, I want to especially thank our fuel carriers and suppliers who have worked with us through so many challenges, including the destruction of one carrier's headquarters in Jonesborough, Arkansas from a recent tornado. Next, I would like to discuss how COVID-19 has impacted our business beyond fuel demand, particularly our merchandise sales. As most of us are personally aware, the implementation of social distancing and shelter in place orders has created a stockpiling mentality. If we look at March through the same three periods, we were having an excellent quarter to-date in the merchandise business with per store sales up 7.1% in the first 10 days of March versus prior year. Building on the strength we saw in January and February performance, which was comping very well in both tobacco and nontobacco, erasing Q4 2019 headwinds. In the middle of the month, merchandise sales per store increased to 29% above prior year sales as consumer stocked up on essential items, particularly cigarettes. In the last 10 days of March, per store sales were flat versus the year ago period with continued strength in tobacco sales showing 6% year-over-year improvement, offset by a reduction in non-tobacco cells, which were down 13.3%, as both fuel and tobacco traffic was lower. Again, based on Nielsen and other third-party sources, we believe our performance in our core categories is outperforming what the industry is seeing on average. We believe three factors really drive this. First, there is absolutely no doubt in our minds that our proximity to Walmart Super Centers and the uplift in traffic they are experiencing is having a positive and differentiated impact on our business. The strategic relationship has always been important to our model but it is even more so in the current environment. Second, our value conscious customers have become more loyal to us and we have added customers in share of wallet as evidenced by new Murphy Drive reward members. We are seeing trips by spike on key dates, like the most recent government stimulus check payments and other payday events where more customers are stocking up with us before or after stocking up at Walmart. Third, exceptional operational execution from our store associates, along with support from our incredible supply chain partner Core-Mark and our manufacturing partners have allowed us to maintain high in-stock levels as we quickly stocked up and built inventory early on our highest selling items. As a result, performance in categories like cigarettes have remained positive throughout and we have seen material shifts in carton buyers growing from 48% to 58% of purchases. As some competitors do not even offer cartons, this has led to notable share gains. Through the first two weeks of April, total merchandise sales are up 8.3% with tobacco up 13.3% and non-tobacco down 4.3%. Beer and alcohol sales were up 9.1% and general merchandise is up 6.5% in part due to standing up a new hand sanitizer supply chain in short order. While we have temporarily eliminated prepared food like roller grill items and our mug refill programs for customers safety considerations, these categories represent a small part of our overall product mix today. The third and last discussion topic relates to the unprecedented steps our government has taken to limit and manage the spread of the virus and provide liquidity to the overall economy. Let me start by stating clearly that, at this time, Murphy USA does not anticipate the need for government financial assistance. As Mindy will elaborate on further, our cash position is strong. We continue to generate significant operating cash flow. Our credit facilities have capacity. And our debt maturities are well down the road, thanks to our well timed refinancing last year at very attractive rates. Our conservative balance sheet is yet another strategic asset that was an intentional design element of our business model. As a result, we continued to invest in our new store and raising rebuild opportunities. And while we have the flexibility if necessary to adjust our capital plans for the second half of the year, we have no plans to do so at this time. Our current projects are all on-track with only one delay due to weather. As I said before, we are very fortunate to be an essential service provider and we remain open for business. As such, we have taken significant measures to ensure the safety of our customers and our associates. We have added labor hours to our stores for more thorough and frequent cleaning procedures, and we now sell stock some items that are simply dropped off by certain distributors. We have provided various [PTP] -- PPE items to our staff and when available to our customers, including designing, sourcing and installing protective sneeze-guard barriers for our walk-in stores in less than a week. We are meeting and in some cases exceeding the standards and guidelines set by various national, state and local governments. The result of our efforts is that we have kept our network up and running with no store closures currently. We have temporarily closed 43 stores to-date for deep cleaning, which typically lasts a few hours. Opening hours have been reduced to 74 stores due to mandated curfew restrictions and we have reduced opening hours at another 79 stores on a discretionary basis for safety or security concerns. We continue to hire new associates and we have a record low eight store manager vacancies across the entire chain. The benefit of maintaining opening hours and increasing operating labor hours is that we are at least able to provide our store associates with the ability to maintain their income. We have provided assurance around Q2 commission levels and we're ensuring schedules give our managers time to balance demands at work and at home. We've also added a variety of benefits, including an expanded paid sick leave policy for COVID related matter. I hosted calls last week with all our store and district managers where they continued to provide direct feedback to me, my leadership team, on how we can best work through this together. In return, our associates are doing what they are famous for, delivering friendly service and up-selling even in the face of lower demand, keeping their stores clean and in stock and engaging their customers. We couldn't be prouder of our team. Their relationship with their customers is truly what defines our brand. Our customers have noticed the steps we are taking in our stores for their safety and for the benefit of our staff, and it is reassuring to hear their direct feedback daily through a variety of channels. Our commitment to helping the communities in which we do business hasn't stopped with our employees and our customers. We recently announced a partnership with the Boys & Girls Clubs of America that had been in the works well before the current crisis began where we made an annual commitment of at least $500,000 to help provide essential skills and tools for the next generation. We kicked off the partnership with a voluntary customer roundup campaign, which our store associates got enthusiastically behind. Since its launch on April 1st, we have raised over $350,000, which speaks volumes for how even in these challenging times our customers are always willing to look out for those in greater need. As investors and shareholders, we have the benefit of owning a piece of a company that has shown resilience and agility in the current environment. We started the quarter firing on all cylinders and in that context, we executed $141 million of share repurchases in alignment with prior statements around our intent to front load our up to $400 million repurchase program in order to accelerate expected benefits for long-term investors, as we continue to grow and improve the business. We believe this amount closely approximates full year 2020 expectations. And I want to point out we did make the decision to halt our re-purchase activity as the social impacts to COVID-19 became to make themselves known. Coupled with robust margins, we still ended the quarter with a very strong cash position. And we wanted to proactively preserve liquidity to ensure we had the resources to enable our strategic objectives, preserve future options and support our employees, no matter what scenario we might find ourselves facing in the second half of the year. Mindy and I were reflecting the other day about many of the key principles that we first shared with investors as we were going public in 2013. I summarized those in my recent Annual Shareholder Letter. While we could have no way to even imagined what we are all going through today, we take pride knowing Murphy USA's business model was built for times like this, to not only endure but to emerge better and stronger. Now I'll turn the call over to Mindy.