Mandy Ginsberg
Analyst · Deutsche Bank
Good morning, everyone. Welcome to our Q1 2019 earnings call. We had a fantastic Q1, and 2019 is off to a great start. Tinder is driving very strong results, and we have a lot of opportunity ahead of us. We're achieving these results by enhancing the product and delivering the best experience possible for young single people all over the world. We are also excited about international opportunities. We recently announced that we realigned our leadership team to focus on the opportunities we see across Asia-Pacific. This new structure will allow us to accelerate Tinder and to extend our reach through other brands in this region. Our emerging brands are promising, especially Hinge, which I will get into a bit later. I am confident that as we focus on scaling these businesses and improve the product experience, revenue is going to naturally follow. And the last thing I want to mention before I get into the slide is we are seeing positive results with Match's redesign. It gives us confidence in our plan to that business moving forward. If we execute on our strategy, which is growing our existing brands, making new bets and investing in those new bets, and increasing our focus on developing markets, we will have multiple drivers across the company that will produce steady, long-term growth for us. And while we are executing our strategy, we'll remain highly competitive by doing what I think we do best, delighting our customers by providing best on product experiences across each of our brands. Let's switch to slide four. There are 600 million singles globally, and roughly half are in the region on this slide that we are defining as APAC. This is four times as many singles, and this region compared to North America where half of our revenue is today. We are positioning the company to capture the opportunity we see across this region. A decade ago, this part of the world was not showing much traction in our category, and then as a result, we put very few resources focused on the region and we lacked local expertise. Then, things started to change significantly in 2014. First, the adoption of mobile phone app helped open up the market. Then, we started to see early stages of a huge shift in the cultural norms around dating and marriage across APAC. And those shift had an impacts on our portfolio in a couple of ways, Tinder emerged as a cultural phenomenon that was able to transcend geography, it organically generated tens of millions of downloads without really any localized expertise or localized product. And then in Japan, Pairs grew from a small innovative start-up to a market leader in less than three years. At both Tinder and Pairs, we leveraged Match Group's deep knowledge of dating products to generate over 200 million in revenue through this region this past year. This is a 10 time increase over 2014. As dating culture involved in these markets over the last couple of years, we were right there, providing products to help young millennials [ph] connect with others in their cities. And we believe this is just a beginning of our growth story in APAC. We have plans to aggressively pursue this massive opportunity in front of us. Okay, so the big question is, "How are you going to do it?" We recently realigned our management team to focus on this region. We created hubs in Delhi, Tokyo, Seoul, and Singapore. On the Tinder front, we plan to localize the product and reinforce our leadership position there, and just like in the U.S. and Western Europe, we don't think there is going to be just one product for everyone. As we result, we plan to continue to introduce more brands to the region to address different segments. In India, Tinder is already the top grossing app overall, and we think there is real opportunity as the dating culture is shifting rapidly and less people are opting for arranged marriage. India is the second largest country by population in the world with nine cities over six million people. As more young and educated Indians move to big cities, our products can help them find meaningful connections. Over a year ago, we made the decision to promote the head of Tinder in India to a broader role. We wanted more focus and energy around new products, as well as M&A. Our GM of Match Group in India, who is a great leader there, oversaw the launch of OkCupid, which was our second brand there. Previously, OkCupid had a tiny organic presence there. Since the launch in Q4 just a couple of months ago, the momentum is building, and it's become a complementary alternative to Tinder. Downloads in India for OkCupid were up 600% year-over-year in Q1 to become one of the top dating apps in India only after a few months of investment and minimal investments. Our success in India is a template of how we are approaching other emerging Asian markets. We empower incredible talent on the ground, who understands the culture, regulatory challenges, and market dynamics. And the last few years really has given us real learnings to invest in the region in a disciplined and a focused way. Japan is a great example of where we acquired an early stage business that has local traction. In 2015, Pairs joined Match Group, the young entrepreneurial team with strong engineering and product jobs. Pairs is now the market leader for serious relationship. This is another country where there is room for multiple brands. Tinder continues to grow its user base. And it's one of the top five dating apps in the country. Japan is one of our highest lifetime value market. People there are willing to pay for dating services. It's also a place where online dating stigma continues to erode. There is still plenty of work to do to improve the perception as a category, not just with consumers but also with advertisers who previously were not open to online dating products in their channels. And like India, we have a local stellar leader, who is overseeing our brands in Japan and Taiwan as well. The last area I will cover is Southeast Asia. Tinder is already a top 10 grossing app in six countries across Southeast Asia. We see more opportunity to grow our portfolio there. In Southeast Asia in the last five years, Internet penetration has grown by almost 15%. And this area has more than a dozen high density cities with over a million people and more and more young people are moving to large cities. These are really important factors that make the need for our app high. We have a highly talented leader who is spearheading our brands here. I want to wrap up this section, but before I do, there is one more thing I want to call out. We are excited about the Tinder Lite app that will be coming soon. It's a big step forward addressing the needs of consumers there. Tinder Lite will be a smaller app to download. It will take less space on your phone, making Tinder more effective even in more remote areas or regions. And keep in mind, these are regions where data usage still comes at a premium. As a result of our continued investment and growth in this region, we expect that APAC will make up a quarter of our company's total revenue by 2023. Let's turn to slide five and talk about Tinder. In the U.S., Tinder continues to reinforce its position as a leading brand for young singles. Seventy one percent of the young population which includes Gen X, Y, and Z, all agree with the following statement: Life experiences are the most moments in my life. They care much more about experiences than things. And as a result, there has been a big focus to link the Tinder brand to live events. Three examples on the left-hand side of this slide are Spring Break, Music Festivals, and College Swipe-Off. Tinder ramps Spring Break mode during March. Students could add their Spring Break destinations as the badge right of their profile, they can connect and match with students from other schools who are often going to the same place. We saw a 14% lift in enrollments in March for Tinder yields. We also see a big trend of college freshmen signing up for Tinder yield. If we can continue to provide engaging and fun and exciting experiences, these folks will keep coming back to Tinder throughout their 20s, while they're single. Another example of these fun experiences is Music Festivals. There's been a big boom in Music Festivals over the last five years, and Tinder is capitalizing on this trend with the launch of Festival Mode, which we just announced last week. Tinder users can add a badge to their profile. It's like on Spring Break mode highlighting which event they plan to go to. They can then swipe, match, and chat with others attending that same event. This feature is going to roll out in 12 of the world's largest music festivals across the U.S., U.K., and Australia. We're partnering with two big entertainment companies, AG Worldwide and Live Nation. We're thrilled these partners have incredible reach with a highly-engaged audience. When these brands send out a call to action to music lovers to connect, we think people will find this really compelling. Finally, Tinder also just competed its second annual College Swipe-Off, following the success of last year's Swipe-Off, where schools competed for a campus concert performed by Cardi B. This year more than 100 U.S. colleges competed for the chance to win a campus performance by Juice WRLD to latest album hit number one on the Billboard Chart a week before the Swipe-Off. We also worked with Cardi B right before she won a Grammy, and I don't think we can take the credit for the success of these artists, but with his track record, I'm sure lots of musicians will want to work with us. We saw improvements and engagement similar to the lift we saw last year. An important metric we track is female satisfaction and swipe right rates, and both of those metrics increased. The last thing I wanted to mention about Tinder is around richer content. Creating richer, more vibrant content for users to express themselves is really important part of the dating experience, and video is a great way for us to do this. Last year, we announced at Tinder the launch of Loops, where users included two-second video on their profile. It's not surprising that Tinder users who are accustomed to seeing video on tons of different social platforms are hungry for video content. Today more than 60% of our users are watching Loops and that number is growing. As you've heard last month, Snap announced a video integration with Tinder, and that's also coming soon. Overall, there's great momentum happening in the Tinder business and the team is hitting its strides. Let's flip to slide six. We have a strong track record of both acquiring and incubating new businesses to drive growth. And on slide six, you're going to see a combination of these brands, and we're bullish on these opportunities. The current focus across all four of these brands is to invest in scaling the user base and improve the user experience. A little later this year, we will plan on shifting a little bit more focused to monetization. And just as a reminder, Tinder grew for over two years before we launch its first revenue feature. We're confident that we will have the right playbook and timing to apply to these emerging brands. The Hinge business, which we acquired in December, continues to scale rapidly. There's tremendous growth here in the U.S. and in the few English-speaking cities around the globe. London is seeing very strong traction, and now it's Hinge's second largest market. If you look at the chart on the bottom left, global downloads at Hinge grew 32% sequentially to over 1.2 million in the first quarter. And then on the marketing front, Hinge is leaning into its value proposition around helping people find a serious relationship, designed to be deleted tagline is now out there. It's been resonating with users, and it's getting some great press. While Hinge does offer a paid subscription, there really hasn't been a big focus on monetization. Hinge's revenue growth to-date is really due to two things, improvements we've made to the overall user experience, and then user growth. We're optimistic about what we can achieve from a revenue perspective once we shift our focus to improving the pay feature experience. I want to talk about two other apps we incubated and talked about on these calls. Chispa, which means, "Spark" in Spanish, is our app for the Latino community, and BLK is our app we launched for the African-American community. Both continue to grow nicely as you see on that Orange and Red lines. Influencer marketing and performance marketing is working well to drive growth, and we do have plans to continue investment there. Both apps will soon be launching their first revenue features, and we're going to leverage our monetization expertise from across our portfolio. Ship was launched just a few months ago, late January, has shown strong user engagement especially on the East Coast in cities like New York, Boston, and Washington DC. It is working I think because of the social aspect of this app. People ask their friends to join the app to help select matches for them, and this social aspect that I mentioned is really resonating particularly with women, 60% to 70% of Ship users are female which is extremely high in our category. When you create a crew, you invite your friends regardless of their relationship status. To some people who have never been in the world of dating can now participate maybe from the sidelines a little bit. We think this will help word-of-mouth marketing. The Ship app today is only available on IoS, but the team in the process of building out an Android version. There's really been demand for this platform. We are excited to get it out there. Overall in our emerging brands, we're making investments that we think can lead to additional drivers to our long-term growth. Let's turn to slide seven. At the Match brand, we have spoken about our strategy of revamping the product to deliver a high quality experience. For users over the age of 35, Match is still the first product people try when they enter the category, and if these users are more satisfied, they're going to tell their friends and increase morality of the product. We're making solid progress. We launched a significant new redesign. It's simple, it's modern, and it gives Match product a bold new look, and I think that's really important in this competitive landscape. It's been really well-received by our users. The redesign is more engaging, and it's much easier to connect with other users on specific topics. We've also made a bunch of under-the-hood changes, improving our algorithms that have led to better quality matches. Finally, we introduced a new matching feature called What If. These What If scenarios are designed to create serendipity. The feature introduces potential matches to users may not have gone looking for based on things like you both love going to the same coffee shop, or you both played varsity high school sports. The feature leverages rich profiles that we have in the dating category, particularly at Match. Over the years, we've seen that these affinities like going to the same coffee shop or both playing varsity high school sports, Trump criteria, such as age, height, and income, and lead to great outcomes. Altogether, these product changes are driving success. Since the redesign, we have seen a 20% increase in four and five star ratings in the IoS App Store, and now these are external ratings. We also looked at internal ratings, our in app surveys show that people are now more likely to recommend Match to their friends. This proves that our goal of driving word-of-mouth marketing and reality is working. User likes are up 20%, and messages have increased by 10% as a result of the redesign, and this is a big deal in our category where activities matter. And these moves are the first step to making Match a more premium and high-end product. And with that, I'm going to hand things off to Gary, and he can take you through the numbers.