Mandy Ginsberg
Analyst · BTIG. Please go ahead
Thanks, Lance and good morning everyone. As I passed my one-year anniversary as a CEO of Match Group, I wanted to quickly take stock of how we're set up for 2019 and beyond. Our key growth driver Tinder continued to show its strength, with outperformance in Q4 even against a really tough comp from the prior year. Tinder has a robust set of initiatives to drive strong growth for the foreseeable future. It is the go-to dating app for young singles and we continue to cement our leadership among college students while fueling growth in emerging markets like India. While, Tinder rightly gets most of the spotlight. We have a number of other brands that are poised for impressive growth and serve a different demographic or psychographic than Tinder. Hinge, which has seen accelerated growth under our leadership is a differentiated product that has clear momentum and should turn into another star. The recent launch of Ship is resonating strongly with young women and our African American and Latino focused apps continue to grow their user bases impressively. Match and Meetic continues to evolve their product and we think that those brands will see growth again heading into next year as they resonate with serious minded daters in their thirties and forties. OkCupid has shown early traction in India, and Pairs continues to ramp as a leader in Japan. Along with Tinder, these brands give us some solid weapons and a large and growing Asian market. What all this tells you is that we have tremendous amount of exciting product work underway at Match Group. We are driving innovation by incubating new products, advancing our existing ones and acquiring businesses with early traction that we can supplement with our deep experience and best practices. All of which provides us multiple levers to drive long-term growth. We also generate significant profitability and cash flow giving us the financial flexibility to strategically deploy capital for compelling M&A or greenfield opportunities. Before I talk about how we are executing on this strategy, I want to provide context for why we see plenty of room for continued growth with our products and the category. Slide 4, highlights our beliefs that out of the more than 600 million Internet connected singles in the world a whopping 400 million people have never even tried a dating product. Most people naturally assume that everyone who is single in the U.S. is on a dating app, but that's far from the truth. The reality is that more than half of all singles, both in U.S. and Europe have never tried dating products. Before Tinder launched only a third of all singles in the U.S. used online dating products and the number was dramatically lower for Tinder's core demographic. Only 16% of 18 to 24 year olds used the category back in 2012. You can see from the dating product usage chart how many, how much of an impact the growth of Tinder has brought to the category, but there is still significant amount of room to increase market penetration. While 50% is a significant number, categories like travel and retail have reached 90% penetration and I don't see why dating should be that different. For single using dating products, we've seen a continued increase in the number of apps they use at the same time, people want to improve their chances of success, so young people are using four products at once and their time spent on dating apps is increasing. Our portfolio strategy and continued emphasis on launching new apps has and will continue to pay dividends. The opportunity is even larger when looking outside the U.S. and Europe, where roughly 75% of the addressable market lives. We know that two out of every three singles outside North America and Europe have never tried a dating product, driven by a combination of category stigma and a lack of access to high speed Internet. We believe category adoption in most countries today is where the U.S. and Europe were more than 10 years ago and should have a long runway. Penetration remains quite low in geographies we are investing in such as Japan, India and South Korea. Taiwan, which is more penetrated, but still a growth market, offers proof that there is plenty of room for adoption to increase an Asia. Facebook has acknowledged the opportunity this category presents by launching their dating products in Colombia, Thailand in Canada. Given Facebooks scale, they could possibly help further erode the category stigma and increase multiple product usage, especially in under-penetrated geographies throughout Asia. But I want to be clear in terms of their impact on us to-date, we've scoured the metrics across all of our brands that operate in these three countries and we have seen no discernible impact on our KPIs from the launch of Facebook dating. To summarize the category is large and under penetrated. As the market leader for over 20 years with a portfolio of iconic brands around the world, our energies are focused on expanding category penetration, just as Tinder did for a generation of younger users. Turning to Slide 5 and in its fourth year of monetization, Tinder nearly doubled direct revenue to $805 million. In 2018 Tinder added 1.2 million average subscribers and increased ARPU by 23%. Our strategy to increase the number of Gold subscribers was a key component of ARPU growth as was the continued ramp in a la carte purchases. Tinder's top line remains impressive with 57% direct revenue growth, driven by 40% average subscriber growth and ARPU at 12% in the fourth quarter. Tinder exceeded our expectations for subscriber growth, primarily due to a number of ongoing product and merchandising optimizations that drove conversion wins, particularly in the back half of Q4. The increase in conversion led to a high volume of Tinder, first time subscribers and re-subscribers in the quarter, which allowed us to offset most of the impact from the elevated number of expiring six and 12 month Gold subscribers that we discussed on last quarter's call. A la carte revenue also reached record levels in the fourth quarter, driven in part by the high volume of subscribers at Tinder. Slide 6 highlights, key marketing and product objectives at Tinder as that support our overall strategy. The core of Tinder has always been fun and effective way to meet new people through Swipe features and our double-blind opt-in While improving the core experience of the app is always a focus, our long-term goal is to evolve the Tinder experience to a single lifestyle destination. In other words, if you are young and single, we want Tinder become an essential part of your social life and the must have app to meet new people, try new things, go to new places and attend social events. As we build new features and introduce new experiences that support that strategy three principles will and have always guided us, Tinder has to be effective, engaging and fun. Tinder got its start on college campuses and last year the launch of Tinder U meaningful increased engagement and usage within Tinder's core demographic. In 2019, we are planning to solidify our leadership position among college students by expanding Tinder U to cover even more schools throughout the U.S. while also launching Tinder U in select international markets. We're also expanding marketing through our on campus brand ambassadors and social media influencers. Expect to see more events and marketing tied to the school social calendar such as Rivalry Week and Spring Break. Moving to the middle of this slide, we will continue to drive in under penetrated markets globally. We're in the midst of a wave of rapid social and cultural change that should lead to increased appetite for dating products in these markets like Japan and India to name a few. We're adding feet on the ground in various countries and are increasing marketing efforts to further accelerate the rapid organic growth the Tinder has experienced. We already have teams at about half a dozen key countries throughout Asia who activate our marketing programs and develop the cultural insights needed to further entrench Tinder in the lives of young singles in this region. Although Tinder is already the top grossing lifestyle app in over 100 countries around the world, we do see significant opportunity for us to further invest into growth. Tinder's global growth happened despite the fact that we never really focused on adapting the product for different geographies or cultures. This is changing as we begin to localize the product and start to tailor areas such as login, profile, our algorithms and payments in various geographies. We will supplement our product localization with increased marketing to drive brand awareness. Historically, Tinder has used non-traditional channels, such as social media influencers and celebrities, to market the brand. But in certain Asian markets, the reach and cultural credibility of TV are valuable. For the first time ever, we've launched TV campaigns in both India and South Korea to create awareness for the brand. In both of these markets, the campaign show how Tinder could expand single people's social circles and allow them to share real-life experiences based on common interests. January downloads in South Korea increased nearly 3.5 times versus last January, and we're seeing an increase in downloads in India by almost 50%. As I said before, the biggest focus of our product work continues to be enhancing the core experience, increasing relevance, engagement and outcomes for all users. For example, Swipe Surge is a feature we rolled out that increased matches and conversations. We notify users during peak usage times on Tinder, kind of like signaling to people when a bar or a club is really hopping. We also continue to refine the post-match experience to increase conversations between matches and to make those conversations more contextual, engaging and fun. In our messaging area of the app, users can now connect based on music they love, and through our Spotify partnership, share music with their matches. We have an extensive road map for the feed and post-match experience, so stay tuned. As you would expect, we also have a number of revenue initiatives sprinkled throughout the year. We have not assumed a big bang revenue feature in 2019, but you can be assured that Tinder team is working hard on a number of ideas. And then more on those to come as the year progresses. Tinder has a number of vectors to focus on this year, all with one goal in mind, ensure that Tinder becomes the indispensable app for single life. As we do so, we'll drive engagement and outcomes, which, in turn, drive revenue, setting us up for a great 2019. Slide 7 lays out three of the exciting new brand opportunities we're making investments in 2019. Our biggest area of investment outside of Tinder this year will be Hinge, which we now own 100% of. The Hinge product appeals to relationship-minded millennials by providing a differentiated experience where the interface is simple, yet the profiles are deep and engaging. It is resonating with users, evidenced by the fact that Hinge continues to gain momentum not only in the U.S. where downloads grew four times on a year-over-year basis in Q4 but also in the U.K. where we saw a 10 times increase in downloads over the same time frame. Hinge has quickly become one of the most popular dating apps in New York and London, which are now its top two markets. The bottom chart highlights a handful of dating apps that have attracted funding after the breakout success of Tinder. Most of these have not gained significant traction, but what you can see is that since we made our initial investment in Hinge, it has accelerated growth and meaningfully separated from that pack. Hinge downloads are now 2.5 times more than the next largest app and 40% of Bumble's download as it continues to rapidly gain share. Armed with a differentiated and popular product and our knowledge of the category, we expect Hinge to continue to strengthen its position in this relationship-minded market. Right now, our focus is on driving user growth by raising awareness, driving downloads, increasing product affinity. We believe that Hinge can be a meaningful revenue contributor to Match Group beyond 2019. We have confidence it can carve out a solid position in the dating app landscape among relationship-minded millennials and serve as a complementary role in our portfolio next to Tinder. At the end of January, just a few weeks ago, we launched a new brand called Ship in collaboration with Betches, a fast-growing digital media brand owned by three women that have been best friends since childhood. Betches has developed a very strong following on females in their 20s, evidenced by their more than 6.5 million followers on social media, 10 podcasts and two New York Times bestsellers. Ship is the first product we've launched where friends are actively involved in the dating experience. The brand name is a play on words friendship, relationship as well as a reference to the slang shipping or to ship, which means endorsing a romantic relationship or rooting for a couple to be together. Ship mirrors the real-world behavior singles, particularly for women. The app allows users to invite their friends to select matches on their behalf and chat about matches with their close group of friends. We know that dating app users often send screenshots of their matches to their friends and that people in relationships love to choose matches for their single friends. This app combines both of these behaviors, making it the first in-app group chat and dating product that let you pick – let's your friends pick your matches. The initial launch of Ship resulted in a huge influx of women, which is a critical success factor in this category. Although it's nearly launched more than 80% of users on Ship are female, which is something I've never seen happen in the category really ever. It's still really early, but it's fun to see the traction that this product is getting already. We think the combination of a massive reach and strong female appeal of the Betches brand, combined with our category-leading knowledge of product and monetization, gives Ship a great chance for success. Last quarter, I mentioned that OkCupid was in its early testing to see whether the organic traction in India could lead to something more if we localize the product and put some modest marketing dollars to work. Those tests have resulted in a significant increase in registrations and users, so we now have plans to invest further behind that early traction. The heart of OkCupid's growth in the U.S was the provocative questions posed on the platform, which led to culturally relevant conversations in the press and amongst our users. We are replicating that formula now in India by adding localized questions that resonate with young and increasingly progressive Indian population. As a result, OkCupid has been earning headlines for insights on dating and love in India. There have been over a 100 press articles written about the business with over 800 million press impressions since October. We believe OkCupid can complement Tinder's market-leading position in India where Tinder is already the number two overall grossing app in the country. The Indian market is clearly large enough to support multiple apps and a product gap currently exists between Tinder and the legacy matrimonial websites that have existed in India for many years. Our hope is that OkCupid can fill that void, and early results showed that we're on the right path. Before Gary goes through the financials, I want to say how proud I am of what – of the team and what they've accomplished. Our financial results have been terrific. Our employees have continued to push hard and execute on plans, rolling out exciting new brands and creative new product features and marketing campaigns. And we have continued to make a difference in so many people's lives by introducing them to fantastic people who have become their partners, fiancés, husbands and wives. We have great things ahead and we look forward to continue the journey with you. With that, I will turn it over to Gary.