Greg Marcus
Analyst · Benchmark Company
Thanks, Doug. Before I begin my remarks on each division, I would like to quickly comment on the topic Doug just left off with, our year-end change. You know, we've had a May year-end since we first went public in 1972. It has had some advantages and it has had some disadvantages. As we considered making this change, we certainly felt that aligning our financial reporting schedule with virtually every other public company in our two respective industry peer groups was a good thing. Based upon the feedback we have received since we announced the change, I am glad the reaction has been positive, and that it will be easier to compare our results to others in our businesses. But I must tell you, if that was the only reason to make this change, I am not sure we would have done it. Going through a fiscal year-end change is difficult, and has some one-time costs that we will have to absorb in the transition period. Between auditing, legal, and investor relations-related costs alone, I could easily see us incurring $750,000 or more of one-time costs to make this change and that is not counting the countless hours that our dedicated associates will spend preparing for this change. I am so appreciative of their efforts. But as you know, we make decisions with long-term benefits in mind. And the key swing factor for us was how this change would benefit our associates over the long-term. Notwithstanding the fact that the weather finally gets nice around here in June and July, that is arguably the busiest time of the year for our businesses. Our accounting staff will appreciate closing the books in January and February. Our operating staffs of both divisions won't have to worry about preparing budgets, performance appraisals and raise recommendations during those summer months without that distraction. They can train their focus on managing their businesses. Our hotel associates who are already dealing with a December year-end for our managed properties will no longer have to deal with two separate budget cycles and performance cycles owned and managed hotels will now be on the same calendar. In short, we believe moving our year-end closing activities outside of our busy summer season will enable our associates to better manage their work load and that is a great reason to make this change. In short, we view the cost of this change as an investment in our most important asset; our people. So with that, let me turn my attention to our theater division first. There is no question that it was a challenging period for our theater division. But once again, at the risk of being repetitive, we make decisions with a long-term benefit in mind. We knew going into this quarter that we were going to have an unprecedented number of screens out of service during the period. But we were hoping that strong performance from the film lineup during the period would help overcome that challenge. Unfortunately, as Doug shared with you, ultimately the film slate proved to be weaker than expected, with October being a particularly slower month and a couple of the major November tentpole pictures performing well, but not up to expectations. Interestingly, in comparing our results to the national numbers on a weekly basis, we also had the unusual situation of having one particular week impact us quite a bit. If you ignore that week, we once again outperformed the nation, even with the screens out of service. And to give you a glimpse into a very unique dynamic that our particular circuit deals with this time of year, the reason why we underperformed versus last year during the week in question is in part because last year, during that same week, there was no Packer game on the weekend. I know it may sound crazy to those of you living in a different market, but in Wisconsin, it makes a difference. Looking at the film slate during our second quarter, our box office revenues were more heavily dependent upon so-called blockbuster films this year compared to the prior year, suggesting that the overall film slate was not as deep. I think the decline in box office results during October is indicative of that. As additional evidence of this, I will note that the top five films listed in our press release accounted for approximately 40% of our total box office revenues this quarter. Last year, our top five first quarter films only accounted for 35% of total box office revenues. So with a weaker film slate, higher costs due to investment over the past 2 years, over $400,000 in unfavorable comparisons to last year due to one-time credits to several expense line items and a significant number of screens out of service, we were unable to meet last year's record operating income. Look, having said all that, we are going to have periods when the film slate is weaker. It is our job to manage through that. I know our team would be the first to say that even with the large number of screens out of service we should have reacted quicker when some of these films underperformed. We have a great team, and I am confident that they have already identified future strategies that will undoubtedly need to be applied when the film slate is not going our way. But let's talk about those screens out of service, as there is no question that a significant portion of our decline in operating income occurred at the theaters under renovation. As noted in our press release, you know that with a little picture called Star Wars opening tonight, our team has worked tirelessly over the past three months to put our circuit in a position to maximize the benefits of what is expected to be the largest December film opening on record. With 17 of our largest screens at 11 theaters out of commission for varying portions of the quarter, plus up to 15 additional screens out of service at different points in time, as we added DreamLounger recliner seating to more auditoriums, our reporter operating results were impacted. But now and in the future, we are prepared to get a return on that investment. With the 17 newly renovated UltraScreen DLX and SuperScreen DLX auditoriums now open, we can offer at least one premium large-format auditorium, and in some cases two, in over 61% of our first-run company-owned theaters. Based upon data available to us, we believe that is the highest percentage in the industry. And I will tell you that while we have pre-sold a significant amount of tickets for this opening weekend just like everyone else -- of the tickets sold, at last count, approximately 40% of them were sold for our premium priced PLF screens. And an incredible two-thirds of them are in auditoriums with our DreamLounger recliner seating. Our customers want to see this epic film on the big screen with the latest in amenities, including Dolby Atmos sound and our DreamLounger recliner seating. And we are able to make that happen for them because of the investment we have made in our circuit. And our recent investments have not been limited to PLF screens. At the end of November, we completed the conversion of another theater into all-recliner seating. With that conversion, we now offer this amenity in every auditorium in 14 theaters, approximately 29% of our first-run company-owned theaters. And when you add all our DLX PLF auditoriums, we now offer our DreamLoungers in a whopping 35% of our first-run screens, easily the highest percentage among the top chains in the industry as far as we can tell. And, as noted in our release, we are in the process of renovating and adding recliner seating to another five theaters, which will further increase that percentage. We expect most of those new screens to reopen in March and April in time for the busy summer movie season. Doug also shared with you our solid increase in concession revenues per person this past quarter despite the reduced attendance. And we have been making additional investments to drive that number in the future as well. We have opened three more Zaffiro's Express outlets in the past few weeks, two with alcohol service and one more Take 5 Lounge. That means that 39% of our first-run theaters now offers Zaffiro's Express outlets and 31% of our first-run theaters have separate Take 5 Lounges. We are excited to see what these new outlets will do with the large crowds expected in the coming weeks. We have previously stated that one of our goals is to continue to outperform the national box office, regardless of how the films do compared to the prior year. I can tell you that as our renovated screens have come back online, we have returned to doing just that in the first three weeks since the end of the second quarter. According to the numbers we have compiled from Rentrak, our box office results have outperformed the nation by an average of over 9 percentage points during this short time period. We didn't have weekend Packer games during two of those weeks, so that certainly helps. But regardless, I am encouraged to see how our customers are responding to the continued investments we are making in our theaters. So while I will be the first to say that we were disappointed with our reported results for the theater division this quarter, I think you can tell we are very excited for the future. And yes, we are excited to see how Star Wars and the other holiday season films perform. But more importantly, coming back to what I said at the beginning, we are excited about what we are doing to drive our long-term performance in this business. With that, let's move on to our other division; hotels and resorts. You've seen the segment numbers and Doug gave you some additional detail. It was great to report another solid increase in operating results from this division. In fact, as noted, it was both a record second quarter and a record first 26 weeks for us. Our results this quarter had several similarities to our first quarter. Last quarter, we reported a small decline in RevPAR, but increased operating income. During the second quarter, we reported an increase in RevPAR, pretty consistent with the markets in which we operate, but once again, a very strong increase in operating income. When you dig into the numbers a little, this result is pretty explainable. Yes, as Doug shared, we benefited from a favorable comparison to last year related to depreciation. But it is much more than that. I will start with the revenue side of the equation. From a rooms perspective, increased supply and reduced demand in one market had some impact on occupancy this past quarter. But six of our eight comparable company-owned hotels reported increased RevPAR this quarter. Once again, our overall RevPAR increase was the result of an increase in our overall ADR, in some cases at the expense of occupancy. We have been talking about our desire to increase our ADR for some time now. For those of you who follow this industry, you know that properly managed increasing ADR, even at the expense of some occupancy, can result in better operating margins. I believe we saw that again during the second quarter. We also continue to make the conscious decision to focus on growing total hotel revenues through more group bookings with a higher ancillary spend. In other words, sacrificing some room revenue dollars for a higher total spend throughout the resort. After adjusting our reported food and beverage revenue this quarter for the sale of the Hotel Phillips, and last year's year-to-date adjustment when we implemented the new policy of grossing up service fees, our overall food and beverage revenues were up nearly 7% this quarter. Our new Safe House restaurant and a very good period for banquet and catering revenues contributed to this increase. Once again, you will note key words in my earlier comment were properly managed. It is still ultimately incumbent upon our management teams to not only execute good revenue management strategies, but to control costs in the process. This has continued to be a key focus of our hotels and resorts management team and they again did a very nice job of that during this quarter. They are to be commended. Looking ahead, this past quarter, we returned to reporting RevPAR increases more in line with what is happening in our markets and we hope that continues in the future. As I believe you know, our properties tend to be the leaders in our respective markets, as evidenced by our overall RevPAR occupancy and ADR indexes significantly above the market average. The AC Chicago, while still ramping up, has shown good progress in booking activity. And it goes without saying that we will have particularly easy comps for that hotel for the next seven months or so, coinciding with when we began our renovation and had our then-existing flag removed. Our overall group booking pace also continues to run ahead of last year, another positive sign. We are certainly keeping an eye on hotel supply in our markets and the macroeconomic factors that impact our industry. But, in the near term, we are looking for continued improvement from this division. We are still pursuing a number of additional potential growth opportunities, with a particular focus on management contracts, possibly with some sliver equity at times. We recently announced that 20-year hospitality veteran and lodging industry expert Andrea Foster has joined our team. And she has hit the ground running. We are excited to have her with us. And while we recently sold our hotel in Kansas City and are still reviewing opportunities to sell one or more additional hotel-owned hotels, it is important to state again for the record that our overall goal is to increase, not decrease, our management company business. It could be that more of our properties in the future are being managed for other owners beside ourselves, but that really is a corporate asset allocation strategy, not a divisional strategy. That wraps up the hotel section of the report. But before we head to questions, I want to take a minute to thank all our associates who work so hard each and every day to take care of our customers and grow our company. As I said earlier, we believe our associates are our most important asset. I would like to wish Merry Christmas and a happy New Year. With that, at this time, Doug and I would be happy to open up the call for any questions you may have.