Jeff Storey
Analyst · JPMorgan
Thank you, Neel. Neel provided the details. But in general, we're seeing strong demand in our business groups. Our customers’ networking needs require them to transport more and more bandwidth, whether to public clouds or private data centers, and to connect their worldwide locations with varying requirements for bandwidth at each location. Our ability to meet their needs with our extensive product portfolio has been a differentiator. We can solve our customers’ connectivity challenges, big and small, local to global, managed to run managed. The array of solutions we provide gives us the ability to meet the particular challenges for each customer in each of their locations. After a slow start, our sales ramped steadily over the course of the first quarter. And in spite of things like the government shutdown and normal seasonality, sales were solid for the full quarter. I believe it's a direct result of our assets, our product capabilities and our focus on the enterprise market. Starting with the global accounts management group within our international and GAM segment, we did see somewhat of offsetting trends this quarter with growth opportunities for global connectivity, offset by rerates for several of the largest hyper scale customers. As we've worked through the underwater contracts, we intentionally terminated and have discussed previously we're optimistic about the improving trajectory at this business. Turning to enterprise, we've mentioned the effect of the government shutdown, but sales were strong within this segment. Not only have government sales ramped over the last couple of months, but we've also gained traction in the strategic enterprise portion of the channel. We expect revenue performance for iGAM and enterprise to improve as we look to the second half of the year. For small and medium business, we're making improvements in how we go to market. We are collaborating more closely with our indirect channel and we have a focused and simplified our value proposition, emphasizing fiber fed buildings. It’s still very early days and we have work ahead of us, but our strategy is not that difficult. If we have a building on our fiber network, we should have very effective solutions for small and medium sized businesses in that building. We need to keep adding buildings and then focus on our penetration rates. From the very largest to the smallest companies we serve, I believe we're well positioned to meet their needs. Looking at wholesale, as I’ve said for many years, our expectation is for the wholesale business to decline over time. I don't see any steep cliffs coming. But this business can be very lumpy and we often see large settlements in one quarter that won't recur in the next. That lumpiness makes year-over-year and quarter-over-quarter comparisons difficult. But wholesale is critical to our success by giving us scale and scope that we can leverage as we serve our enterprise customers. In addition, we’ll continue to partner with 5G providers as they begin rolling out their networks, pushing our fiber deeper and deeper into the network and closer and closer to our enterprise and consumer customers. For the consumer business, revenue declined as expected this quarter, primarily from voice, but also video as we continue rolling off Prism customers. However, we did see broadband revenue growth and improved broadband subscriber metrics in the quarter sequentially and year-over-year. Our customer experience and profitability have benefited from many of our actions like eliminating unprofitable products such as Prism and Stream, stopping unprofitable network expansions with bonding and vectoring technology that even when completed, do not provide a competitive infrastructure, simplifying our products and pricing, expanding our fiber footprint and micro targeting efforts and increasing penetration where we already have fiber. We will continue to operate this business for long term cash flow generation. That means, we will continue investing where we can grow and expect growth where we invest. We're also investing in our CAF-II footprint, both by adding homes within the CAF serving area, and by targeting what we call halo neighborhoods in areas adjacent to CAF builds. We've done well with penetration rates in these locations. Regarding the recently announced rural digital opportunity fund, it's early, but we look forward to bringing even more broadband to underserved areas. CenturyLink receives about a third of the CAF-II funding and we plan to be engaged as the rural digital opportunity fund develops. Our customers have benefited from CAF funding, and we expect the same under the new program. Turning to slide 4 in our earnings presentation, I've talked many times about our purpose built multi conduit infrastructure with technical facilities distributed across the country that allow us to own, operate and expand what I believe to be the world's greatest fiber network. Recent public and private announcements even further highlight the value of our fiber based networks. As I mentioned last quarter, CenturyLink owns and operates nearly all of the major next generation long haul fiber networks ever built in the US. We also own and operate incredibly rich and dense metro fiber networks, with technical facilities distributed deep within the markets we serve. We have more than 150,000 on-net enterprise buildings on our global network, which we are adding to every day. We connect to more than 2200 public and private data centers and have connectivity to approximately 60 web scale data centers. We believe there is tremendous embedded value in these assets, a few of that is validated by the multiples at which these types of assets have transacted. As the operator of these assets, CenturyLink is in a very unique position to take advantage of the technology evolutions still ahead of our enterprise customers. We talk a lot about legacy revenues. And yes, we were exceptionally good at selling and providing legacy services to our customers. But we're exceptionally good at leveraging our fiber networks and next generation capabilities to provide services our enterprise customers need. The 100 gig waves and SD WAN services of today through the dynamic bandwidth and low latency edge computing world of tomorrow. Wherever our customers want to go in the digital world and however they want to get there, our global fiber network can take them. We are a purpose built network for AI and big data world. We are a purpose built network for the fourth industrial revolution. Our robust network and diverse product set are the key reasons why we've been growing our sales funnel. We regularly hear from customers that our scalable networks uniquely positions CenturyLink to meet their needs from growth in bandwidth demand, cloud computing and hybrid networking. Clearly, we believe we have assembled an extremely valuable collection of fiber based assets that are very capable of supporting future revenue growth and continued market share gains. Now, at the same time, we are intently focused on those growth opportunities, we also continue to evaluate our asset portfolio to assess whether there are better ways to create shareholder value. Generally speaking, in making these assessments, the more enterprise focused, network related, fiber based and growth oriented product line is the more core it is to our future. As I briefly mentioned on our fourth quarter call, we've been open to looking at assets like our consumer business. We have now engaged advisors to assist us in that review. Let me be clear, we're early in what I expect to be a lengthy and complex process. During our review, we will not modify our normal operations or our investment patterns. I can't predict the outcome or the timing of this work or if any transactions will come from it at all. Our focus, though, is value maximization for shareholders. If there are better paths to create more value with these assets, we will pursue them. But as you can see in our broadband results, our team is doing a very good job of growing where we invest, improving the customer experience and expanding the network profitability. We are well prepared to continue to operate these asset, investing in them where we can grow and investing in driving efficiencies, both to improve the customer experience and expand operating margins. Stepping back and looking at the overall business, we are transforming how we operate. Product development and enhancements are a key part of our transformation initiatives. We’ve made investments to better serve customers, operating in single or multi cloud environments, investments in our SD WAN and adaptive virtual services portfolio, and our connected security capabilities. For example, we've expanded our hybrid networking capabilities, including new countries internationally. We've enabled virtual implementation within customer cloud environments with the largest public cloud providers, developed an offering optimized for our small business customers, continued to expand our dynamic connections capabilities, which enables our customers to turn capacity on and off on demand, rebranded and expanded our connected security offering to our Black Lotus labs solution, adding threat informed defense capabilities. We also made progress with our digital transformation initiatives this quarter. For example, following the launch of our Federal Customer Portal, we were the first telecom company to be granted an authorization to operate on the federal government EIS program. We launched our consolidated inventory platform for federating the various inventory systems within CenturyLink. We integrated all our national network maintenance into a common customer notification tool, deployed a platform to automate fiber based internet access installations, and completed new quote to order capabilities making it simpler for our sales team. Not only are these initiatives having a positive impact on our customer and employee experience, but they're driving cost transformation as well. As Neel and I have both already noted in the first quarter alone, we achieved 128 million of annualized run rate adjusted EBITDA transformation savings. We have much more to come. And we're well on our way to our goal of 800 million to 1 billion over the next three years. With that, we’ll open it up for questions. Operator, would you please explain the process?