Jeff Storey
Analyst · Morgan Stanley. Please proceed. Your line is open
Thanks, Valerie, and thank you to everyone for joining us. On the call today, I'll provide a high-level overview of our significant accomplishments in 2018 and discuss our updated capital allocation approach and how we're positioned for 2019 and beyond. I'll then turn it over to Neel for a detailed review of our 2018 results and outlook for this year. After that, we'll open it up for your questions. As a quick recap, 2018 was a critical year for CenturyLink. At the beginning of the year, we shared our outlook with you including the expectations for EBITDA, and free cash flow. During the year, we significantly raised that outlook. The actual results for EBITDA were solidly within and free cash flow slightly exceeded the updated ranges we provided. CenturyLink closed the acquisition of Level 3 at the end of 2017 and we spent most of 2018 focused on integrating the companies. While we still have more to do, we're ahead of where we expected to be at the end of our first full-year. During the year we continued to implement a disciplined approach to managing the business for profitable revenue. We've moved quickly away from non-core less profitable products, and customer contracts, and instead focused more on product development particularly around cloud, security, hybrid networking, and edge computing for our enterprise customers. With respect to synergies, we achieved the full run rate savings of $850 million in one year rather than the 80% in three years as initially projected and we believe we still have more to come. Sales from mid to large enterprise customers always a challenge during an integration have been generally improving but we're still not where we want to be. We're investing to improve our customer experience for all customers but especially our consumer and small business customers. We've also continued to invest in expanding our fiber network and the number of on-net fiber-fed buildings. Many companies talk about the strength of their networks and I'll come back to that in a moment, but I want to emphasize that the key part of our value proposition for customers and shareholders is the tremendous set of assets we've assembled within the company. Before I go any further though, I want to talk about the capital allocation decisions we announced earlier today. This is obviously a big decision and I want to share our thinking. First, we continue to believe returning cash to shareholders in the form of a dividend is an important part of our equity value proposition. However as you saw, we announced today that we plan to reduce the annual dividend to $1 from the current $2.16 per share beginning with the next dividend declaration. This decision is not based upon any concern for the outlook of our business. Our business fundamentals are strong and we believe our free cash flow could sustain the dividend at the prior level through 2019 and beyond. As I said, this change in policy isn't about a diminished view of our business; it is driven by our view that the long-term interest of shareholders are best served by proactively accelerating, de-levering to a new lower target range of 2.75 to 3.25 times net debt-to-adjusted EBITDA. Even with our focus on debt reduction and increasing the investments in revenue and EBITDA growth initiatives, we will still return more than $1 billion a year in free cash flow to the shareholders. The net effect of our new policy is that we expect to achieve our leverage target in approximately three years, while fully funding our business and resulting in a dividend payout ratio in the 30s. By reallocating more of our capital to leverage reduction, we believe, we will improve our cost of capital, return a significant amount of cash to shareholders at a very sustainable payout ratio, and provide additional flexibility to respond to market opportunities and any potential interest rate challenges that may occur. This is not something we did lightly but it is something we firmly believe is in the best long-term interest of our shareholders. With regard to the NOL Rights Plan, we also announced earlier today, the Board voted to adopt a plan to protect our valuable net operating loss carryforwards or NOLs. As of the end of 2018, we had an NOL balance of $7.3 billion. Our ability to utilize our NOLs can be negatively affected if there is an ownership change as defined under the IRS rules. I won't get into the details of the IRS rules but there is a three-year measurement period from the closing of the Level 3 transaction. That transaction moved us significantly closer to a 50% change in ownership which could cause us to lose a large portion of our NOLs. The purpose of the NOLs Rights Plan is to protect the company's ability to fully utilize its NOLs in the future and prevent the reduction in shareholder value that would result from the loss of those NOLs. The plan is limited in duration expiring at the three-year anniversary of the close of Level 3 approximately 21 months from now. This plan goes into effect immediately but we will take the plan to shareholders for ratification at this year's Annual Meeting in May. I mentioned earlier the tremendous set of assets we've assembled and I would like to go a little further into that and why we intend to ramp investments from our 2018 level. If you turn to Slide 4 of the presentation, you can see many of the networks we have assembled to build CenturyLink. In fact we operate nearly every NextGen Next Generation fiber network has been built since the late 90s. I'm not suggesting the technology we use back then to light the fibers still in service, but the fiber itself and the conduit systems those fibers are placed in remain within our network and are incredibly valuable. On the long haul side, we have consolidated the domestic and international fiber and conduit assets of Genuity, WilTel, Broadwing, Quest, Global Crossing and of course Level 3 serving customers in more than 60 countries worldwide and tied together with substantial subsea capacity. This is not a hodgepodge of network assets thrown together with a little bit of network here and a little bit of network there. To me these assets really represent the combination of the best long haul networks ever built. On the metro side, our assets include of course Legacy CenturyLink but also the extensive metro assets of Level 3, TW Telecom, Progress Telecom, ICG, Looking Glass, Embark, Telco, we are rich and deep in fiber and connect thousands of buildings worldwide. In fact the conservative estimate we made when the transaction closed was that we had more than 100,000 fiber-fed buildings. After a detailed audit over the last year, and with significant number of new buildings added to the network in 2018, we now report more than 150,000 enterprise buildings worldwide including more than 2,200 public and private data centers and the number of on-net buildings is still growing. In addition, our metro and long haul conduit systems give us a significant cost and time to market advantage over five networks that were directly buried in the earth and a reliability advantage over infrastructures like aerial fiber. Adding our next long haul fiber cable is a simple matter of pulling the cable into a spare conduit, no new rights of way, no permitting, no trenching, just pull and splice. As a result of the various networks we've acquired, we often have multiple routes and conduit systems choose from to enhance diversity, improve latency, and further reduce our costs to build. I recently read an analysis that suggested we do not sell Dark Fiber, that's simply wrong. We actively sell Dark Fiber to an array of content providers, large enterprises, and are working with most major wireless operators to explore how we can work with them on their 5G initiatives to expand our network and our capabilities. We tend to focus on the large nationwide deals that benefit from the scope and scale of our fiber network but we routinely win regional and metro fiber deals with customers. Fiber deployment remains a crucial priority in our capital budgeting process and we consistently add more fiber than you probably realize. While most cables deployed today are made up of traditional fiber types looking at just the last 36 months, we've added 3.5 million fiber miles in new ultra low loss fiber that will enable new levels of performance across the network and for our Dark Fiber customers seeking to build their own multi-terabit systems. Although fiber technology has evolved far more slowly than the electronics used to light the fiber, we believe our spare conduits ensure we are future proofed against technology changes and fiber constraints; whether expanding our metro fiber footprint, continually adding new buildings, or increasing our long haul fiber inventory, we continue to invest in our fiber infrastructure. Let me be clear. We believe CenturyLink has one of the premier fiber and conduit networks in the world but we also have the capability to utilize those assets to deliver everything from the large Dark Fiber deals for a content company to adaptive networking for multinational enterprises utilizing a hybrid cloud architecture down to SD-WAN or high speed IT for small and medium businesses. As examples, the Cloud Connect services we delivered give customers flexibility, capacity, and control of their network resources in the complicated hybrid cloud environment. Combining MPLS, SD-WAN, and high speed IT for other customers allows us to provide the different flavors of IT capabilities that they need to meet their location specific network challenges and recognize that a one size fits all is not the right model for technology-based services. And all of that before you get to security, CDN, or even services seemingly mundane as next-generation call center solutions all of which on our fiber network and more importantly are enabling our customers' digital transformation. Next on the horizon is edge computing. Again our fiber assets are key and we are investing to couple those assets with our widely distributed central offices, data centers, and the other points of presence we operate to distribute computing resources at the very edge of the network. Layer on top of our core capabilities our own digital transformation and the improved customer experience and lower cost that will come from it and I'm excited about where we are and where we're going. I don't mean to reiterate things you already know about CenturyLink but I want our shareholders to fully appreciate the assets and capabilities behind our investments. All of these initiatives and investments are aimed at expanding and leveraging one of the world's best networks to drive long-term free cash flow per share. Turning to our 2018 results, we closed out 2018 on a strong note. I'll leave the details to Neel. But as I mentioned earlier, we met our guidance for full-year adjusted EBITDA and free cash flow both of which we raised through the course of the year. We saw improved revenue performance in our business markets; part of the strong fourth quarter performance was related to professional services in the federal space and other one-time items in our international and global accounts group. But even with that, we still improved performance compared to third quarter 2018. The company continued on its path to achieving synergies reaching the full $850 million originally projected for the entire deal and have identified more opportunities still to come and we've initiated the fundamental transformation of CenturyLink from a telecom company to a technology company. We expect these efforts to both improve our customer experience and increase our operating efficiencies. Neel will give you the details on our outlook for 2019. But again I'm excited about the future of our business. Over time, we see the opportunity to improve the revenue trajectory of our business markets revenue, our 2018 financial guidance, excuse me, performance gives us confidence in our ability to grow adjusted EBITDA and generate strong free cash flow even in the face of significant legacy revenue declines. Our plan for 2019 includes investing to improve the trajectory of the business increasing CapEx by roughly $500 million. As I mentioned earlier those investments include expanding the fiber network, adding new buildings throughout our footprint, enhancing our enterprise product portfolio, continuing our investments in CAF-II, and transforming our customer and employee experience. We are also aligning our channel structure to take advantage of market opportunities and gain efficiencies. In January, we made an organizational change, combine our indirect channels with our small and medium business unit, as these groups ultimately target the same set of customers. Given all of the new on-net buildings that came with the acquisition of Level 3, we're not yet serving the small and medium business addressable market as effectively as I want. Additionally, we moved our local state and education sales team into our Strategic Enterprise Group which manages very similar customers today. For the wholesale business, we expect to see much of what we've seen over the past few years, generally declining but predictable revenue. We're aggressively managing the consumer business for cash contributions but also expect to see declines consistent with the past couple of years. We do invest heavily in our consumer experience and our digital transformation essentially how we want to interact with consumers and believe that will have a positive effect on churn and reduce costs. We're continuing to invest in fiber where we see good returns and expect to grow in areas where we invest. We're also deploying capital to support CAF-II obligations. Although there are a lot of things we can do to manage the consumer business for cash, we're always open to evaluating other ways to maximize shareholder return from these assets. A big part of our story for 2019 is our focus on transformation. Our operational model is based on decades old legacy systems and processes which deliver a lower customer experience and a higher cost to serve than we want. We believe we can transform the experience and simultaneously greatly improve the cost structure. But whether you're talking about investing for growth or investing to transform our company, as I said many times before our focus is always on generating significant free cash flow per share. We will carry that focus into 2019 and beyond. We have a lot of work ahead. But we believe our asset base, our focus, and our financial strength give us good reasons to be excited about the future. With that I'll turn the call over to Neel.