C. Reese
Analyst · Macquarie
Thanks, Stephen, and good morning, and welcome to our call. This morning, I'll be intentionally brief in that it's summer time, we've had a good quarter, but there's nothing really extraordinary to talk much about. So I'll kind of run through it fairly quickly, then Brian will go through the numbers and some of the details. And then, of course, we will take your questions and answers. Q2 was a good quarter, in line with our expectations. We're on target for the year, and frankly, on target to -- it's a good start for our 3-year plan in terms of the financial performance that we laid out a few months ago. The trends are pretty much in line with Q1, so there's not -- as I said, not a lot specifically to talk about. Reported revenues were up 5% in total that were led by International, internal growth at 4% and North American internal growth at 1%. Our storage trends remain stable at internal growth of 3% on storage. As we've been talking about for quite some time, we've seen a moderation in our storage trends. Some of that is economic, and some of that is continued secular pressure. But we've seen stabilization, and that stabilization trends have continued into the quarter. Churn, it's sitting around 7% in organic additions, in the same range of the last 7 quarters, in fact, in around 7%. New sales at about 2% up of -- which is a moderate improvement, and been improving slowly over the last quarter 2. As you know, we've focused our business since the sell of our digital business on our core business and that we are seeing some benefits of focus and some benefits of getting the sales force really focused back into these core services. As we've said many times, there's a lot of open market opportunity for us, and we've probably diluted our focus a little too much, having too broader product line and too many shiny objects for the sales force. And I think, although we've still got some pretty interesting shiny objects in our core business, getting them focused back on the core seems to be working for us. Core service continued to remain soft for the same trends we've been talking about for some time as we've not seen a pickup in retrieval activities and other core activities. Overall service dollars were up, but that was driven primarily by paper prices for our Shredding business as well as fuel surcharges related to the price of fuel rising over the last few months really kicking in and starting to flow through. But as I said, the core service activity remains soft and remains a drag, not an increase or anything in the trend, but just remains the same trend line and a drag on our overall growth rates. Financial bottom line performance adjusted OIBDA was, on an operating basis, was up 2%. But that $227 million, that excludes about $10 million of onetime costs. If you will remember, I've been saying for the last quarter or 2 that as we are exiting digital and shifting our strategy to focus on the core and focus on driving returns that you would see some noise in our reported numbers for a couple of quarters. This is sort of some of that noise, and Brian will go through it in details. But it's primarily related to some of the proxy cost items and some other things like that, and you will see in future quarters some onetime costs finishing those things out as well as the special committee process we've talked about and as well as reduce of some of the strategic assets as we go along. So this under the category we've been telling you was coming, and Brian will get into details as we get there. So as I said, it was a good quarter. The organization and the business are performing well. It's performing in line. I think the execution of our team is quite outstanding, and we're not only making good financial progress, we're making good progress of transition our business in terms of our mindset, in terms of our strategy, in terms of dusting off out products a bit, and really focus ourselves back into the core markets. And we expect that, that will pay good rewards over the coming years. So I'd like to review quickly, as I will tend to do in the next few quarters, if not years, is just to keep you up to date on the 4 stages or components of the 3-year plan that we've put forth so everybody understands where we are. And I think one of our commitments was to make sure that we were very transparent and very clear about the progress we're making and so forth. So as you remember, our plan is driven by 4 components. First is our North American business, and that is the business that's -- it's the strength and the backbone of our core services. It's a business over the last few years we've optimized dramatically by taking about 850 basis points of margin improvement in it, as we really went through that business with a fine-toothed comb. So the strategy here is to continue driving revenue and looking for the point at which we can increase more revenue by investing some of our margin back into it and basically keep the business at flat margins. This quarter revenue was up about 1% and margins on an operating basis with some onetime noise in their numbers, but on an operating basis it's basically flat, so it's in line with our expectations. It's a business that's got to work hard to maintain flat margins, because they do have some headwinds in terms of service mixes. Some of our core services are growing quite fast. We have our hybrid lines growing in the 20% to 30% range internally. They are good businesses but with much lower -- different margin characteristics and different capital characteristics and so forth. Whereas the soft revenue we're seeing in our core retrieval refile business, which is coming down on us as the higher-margin mix. So they've got have some headwinds there, but they'll work through it. We're pretty confident that the team can work their way through that and keep the business on line with what we expect to happen. International business, as you know, a couple of things, I mean, our strategy was to look at the business from a different strategic lens, and that is as a portfolio businesses, and we've been going about doing that. As part of that, or in addition to that, I should say, our International business has -- have committed to driving margins by 700 basis points, and this is by running the same playbooks by and large that we ran in North America in terms of just driving efficiency, investing in processes to improve our cost as well as our service delivery. And they're off to a good start. You saw in this quarter a flow-through of 150 basis points and margin improvement out of our International portfolio. That's 150 out of the target of 200 that we will see coming this year, and that's 200 for this year out of the 700 total over the 3-year period. So as I said, we're off to a good start there. Growth remained good in the markets, particularly led by some of our developing markets, as well as some good growth in our leadership markets and otherwise on the continent. And they maintain a 4% internal growth rate. Plus absorbed -- continue to absorb an acquisition, which added another 3% to their growth rate or total growth rate in constant dollars of 7%. FX had a much more positive benefit for them, but we really think about the business in constant-dollar basis. Part of our strategy was in addition to driving the 700 basis points of margin and trying to continue getting access to the higher growth rates that we could see in quite a few of our International markets was to analyze our portfolio of businesses and making sure that we had strategies to drive appropriate returns on invested capital market-by-market. And some of those strategies would include tactics such as driving more revenue to drive to scale, such as reducing cost and overhead, such as freezing the business and just stopping the investment if we couldn't find a better thing to do with it or disposing, divesting in the business and get out of it. This morning, we announced, are, in fact, stating that we are exploring the sale of one of our businesses, that's our business in New Zealand. This is a result of this process. The process is an ongoing process, not that we haven't pretty much finished the analysis because we have, it's just that we're not going to make a big-bang announcements as to our execution. But this is a first-stage execution of that strategy, and so we're exploring the sale of the business in New Zealand. The way we look at that business, it's a great business, but it's small, about $8 million in revenue. It came along with an acquisition of Australia, which is a much larger business, and New Zealand, in itself, is a smaller market. And we're not the leader. In fact, we're like #3 or #4 in the market space. And therefore, we think that our New Zealand business folded into somebody else probably has more value to them than it does to us. And we're going to test the market and see if we can come to understand that. We obviously won't sell it if we don't get a fair price for it to get return for shareholders, because it's not putting a drag on us. It's a profitable business. But on a return basis, we think we can probably take the capital out there and put it somewhere else and have a better return. As I said, this is the first such announcement. I don't expect a long list of announcements, but -- and the lot of what we're doing in the International portfolio is not the kind of thing you'll announce. It's just about how we drive the business, how we allocate capital. But again, we're off to good start there. The third element of our strategy was to sell our Digital software assets, or what we so-called our Digital business, and focus back on our core business. During the quarter, although we announced this some time ago, it's easy to make an announcement. We actually had to do the work, but we closed on the sale transaction in the quarter and, in fact, had to split the business apart. There was a lot of integrated support and staff issues that we worked through with Autonomy. And the transition is not 100% done, but I'd put it in the category as mostly done. I think the heavy lifting is pretty much behind us there, and we are all looking forward -- I know that Autonomy, I think, views it as a successful and good transaction from their perspective as well as we do. And along the way, as we had hoped, we entered into a partnership with Autonomy that gave us access to a lot of their technology on an attractive partnership basis, where we will cross-sell and support, which allows us to continue in the market space, ramping technology services in our portfolio where it's appropriate, and allows us to continue to solving certain customer problems without suffering the development cost and the heavy capital investments that we were having to put back in the Digital business to maintain our software assets and platform. So all in all, we think it was a good move for us, and we hope and believe that it was a good move for Autonomy. And we think, as we said in the very first place, that they would do a better job with those assets than we could do. And so we hope and believe they found a good home and that the relationship between us and Autonomy will continue to blossom and bear fruits for both parties. So that stuff is easy to talk about. I just want to stress to you shareholders that you can't even imagine the amount of work that a lot of people have put into over the last 2 or 3 months just making that short soliloquy I just went through come true. Okay? And so it's good work, and the good news is that now, some of those people, we'll give them about 5 minutes rest, and they'll go back to work on some other good stuff. And we'll get our organizational focused on some other future things that are real positive for us. The fourth element is shareholder payouts. The reminder is our commitment is $2.2 billion of distributed cash to our shareholders over a 3-year period and $1.2 billion off of that within the first year. And we are on track to do that. We are in the middle of executing that strategy. We increased our quarterly, or what I call foundational, dividend by 33% during the quarter to $0.25 per quarter. I would encourage you to view that as a increase to a foundational level and view that more of the dividend that's likely, not necessarily, but likely to grow as we grow our cash flows in the future or some related metric. Okay? In other words, as business performance continues to do well, I would expect the dividend to rise. But these are all expectations, not commitments in terms of dividend futures. But that's what I would expect to happen. And then, of course, as you know, what we said over and over, our second strategy for distributing capital and preferred strategy is to buy in our stock. Our strategy for buying in our stock is buy it at or below fair market value based upon our best judgment and our best view of the models at the time and not to be necessarily a trader in the market, because we don't expect that we can out-trade the market. And so, we've executed the first leg of that with a $250 million prepaid variable stock purchase plan. That is almost completed. It should conclude itself sometime in August. We don't have final numbers. I can tell you that our best estimate, and it is only an estimate, is somewhere between 7 million and 8 million shares will have been purchased. And our best estimate at the average price is an acceptable number to us, okay? In the future, just so long as we can buy stock at or below the fair market value from our perspective, we will continue doing that as a way of distributing cash. Obviously, if the stock were to get substantially above what we think are a comfortable position, we would have to use a third alternative, which would be a special dividend, but as I've said over and over, that's not our preferred route, but of course a route we would use if we had to. Because we have made these commitments, we will find one way or other to make those commitments come true. So all in all, I think we're off to a good start in the a shareholder payout plan, and we're going to continue moving forward. The last quick element to update you on before I turn over it over to Brian is we've made a decision not to hold our Annual Investor Day in 2011, which we would typically hold in the October timeframe. So from a planning perspective, people have been asking what's the date? Have we nailed it down? And the answer, we decided not to. The reason we decided not to is a couple, or mostly -- I mean, I could whine and argue as we're awfully busy, and it does take a lot of time. But you don't really care about that, and that's not the main reason. The main reason is, as you know, we've kicked off our special committee process to the Board, where we're looking for strategic alternatives. And we believe that so long as we're in the middle of that special committee process, if we would have a large meeting like an Investor Day, you would all come away very unhappy with answers to your questions, because you would all be asking questions about what's the special committee doing? What are they learning? When are they going to learn something? When are they going to tell us something? And our answer to that question will always be, we're not going to tell you. We try to say it more politely than that, but that would be the answer. We just don't really feel like bringing you in and bring ourselves in and having everybody feel pretty uncomfortable at the end that we didn't tell you anything. So I'm telling you now, we're not going to tell you anything, because we're not going to do differential disclosure to anybody. We're going to work through the process. It will be as transparent as possible when a decision has arrived, that if ever there is a decision, we will tell everybody at the same time, and we will tell them broadly and very deeply and very thoroughly. And so, we just felt like take the noise out of the market and the speculation out of the market, we're not going to do an Investor Day. We will resume Investor Day on a normal pattern in 2012. Obviously, if the special committee comes to conclusions that have radical changes in our business, a pretty good chance we'll do some -- we will find lots of ways to do broad communications, and we may even have an in-person meeting if it needed that level of detailed discussion. But we will find the right way to make sure it's communicated and make sure you all understand it if anything happens. And I stress the big word, if anything happens. I should also tell you, though, that one of the other things we typically accomplished at the Investor Day was a discussion of our preliminary forward-year outlook at that day -- at that meeting, and we will do that in our Q3 earnings call. So you might expect our Q3 earnings call to run slightly longer, because we will make sure that we go through a full discussion of our 2012 outlook -- preliminary outlook on our Q3 call. So that's about the only news for the day. As I said, it's a good quarter. I think we're off to a good start executing all our plans, and we'll continue doing that and continue trying to communicate with you. With that, let me turn it to Brian, who'll go through the details, and then we'll see.