John Wasson
Analyst · AdvisIRy Partners
Thank you, Lynn and thank you all for participating in today’s call to review our first quarter results, discuss the COVID-19 impacts and opportunities for ICF and share our thinking with respect to 2020. Before reviewing results, I would like to commend ICF staff members for their ability to move seamlessly to a teleworking environment and their dedication to producing top notch work for clients during this crisis period. With over 98% of our workforce operating under work-from-home protocols, we have been able to execute effectively on contracts and programs for government and commercial clients, which have minimized the impact of COVID-19 on our first quarter financials. In fact, first quarter revenues increased 5%, reflecting very positive performance in our government and commercial energy businesses in line with ICF’s positioning in key growth areas within those markets. Together, government and commercial energy revenues, increased 6.4% compared to last year’s first quarter and represented 83% of our total first quarter revenues. These results more than offset modest reductions in commercial marketing services, where several factors pressured year-on-year comparisons. Revenues from government clients, which accounted for 67% of total first quarter revenues, increased 6.5% in the first quarter driven by 17.6% growth in our federal business. This strong performance in our federal business represented 4.4% organic growth and a 2-month contribution from our ITG acquisition, which closed at the end of January. ITG is an excellent fit with ICF and we have been working closely together to engage with each other’s clients on top priority areas for civilian agencies. Year-to-date, we have won IT modernization contracts valued at approximately $140 million over an average of 3.5 years and we see substantial opportunities on the horizon. In fact, we are currently working together on more than $1.2 billion of opportunities where we believe that our combined qualifications markedly improve our chances of winning. Our year-to-date wins in IT modernization and the strength of the combined ICF and ITG pipelines in this market give us confidence that IT modernization will be a strong growth driver for us going forward. Our state and local government business performed in line with our expectations, reflecting the previously discussed in-sourcing impact of a portion of our FEMA-funded disaster recovery contract in Puerto Rico together with our ongoing execution of our HUD-funded contract there and a broad range of infrastructure-related work across the country. The disaster management portion of our state and local business has had minimal impacts from COVID-19, continues to operate at scale with expected revenues of approximately $100 million in 2020 and has significant opportunities for mid to long-term growth associated with disaster recovery mitigation funding. With respect to mitigation, we have won several small but strategically important contracts that support our confidence that this area has the potential to be a long-term growth driver for ICF. As we noted last quarter, we have won disaster recovery mitigation contracts with the state of Missouri and the city of Columbia, South Carolina. We are currently working with state and local clients in the U.S. and Canada as well as several of the largest energy utilities across North America to increase resilience to climate change. Examples of these projects include analyzing and quantifying the benefits of storm water resilience investments in Miami Beach and working with large utilities on plans to protect their infrastructures from future natural disasters. Additionally, we have submitted proposals on larger federally funded disaster recovery mitigation contracts in Texas and Florida, which should be awarded later this year. International government revenue declined year-on-year in the first quarter as there were delays in events such as large conferences and citizen engagement meetings for the European Commission caused by the COVID-19 pandemic, which affected Europe before it impacted the U.S. Our commercial energy markets business accounted for 16% of total first quarter revenues and grew 5.7% in the first quarter, with only minor COVID-19-related disruptions. All key areas in this group showed year-on-year growth. With respect to energy efficiency, the portion of field work that relates to entering people’s homes to conduct energy audits has been put on hold due to COVID-19, but the vast majority of ICF’s work on energy efficiency programs is desk work. This desk work involves engineering reviews, application reviews, call center responses, marketing and communications, rebate processing, IT tracking and reporting. During the COVID-19 crisis, we have been working closely with our utility clients to virtualize portions of our field work, such as virtual audits, using photo and video inspections and transitioning to virtual account management. These responses have been well received by our utility clients who see effective continuation of their customer-facing programs as a high priority. Our commercial marketing service business accounts for less than 15% of our total revenue, and we expect it to continue to experience lower revenue comparisons across several key verticals, including hospitality, travel and retail due to COVID-19. We have recently taken actions to considerably reduce expenses in areas that are most sensitive to these impacts. A key component of our business is our industry-leading loyalty platform. We have long-term retainer contracts and expect that our clients will continue to prioritize engagement with our most loyal customers throughout this period. Additionally, healthcare is the single largest vertical in our commercial marketing business, and we continue to see growth in this area as clients increase budgets. In total, we estimate that the COVID-19 impact on our first quarter revenues was approximately $4 million, primarily representing program cancellations in our commercial marketing service business and postponed events for international government clients. Importantly, we believe the short-term revenue impact on our business from COVID-19 can be more than offset in the medium- to long-term by opportunities related to increased government spending on public health, infrastructure, disaster recovery and resilience, all areas in which ICF has deep domain expertise. ICF has experienced multiyear double-digit growth during past periods of significant federal government stimulus spending, and we believe that our subject matter knowledge and contract vehicles in key civilian agencies positions us to benefit from programs to stimulate the U.S. economy and strengthen the public health infrastructure post COVID-19. Now, I would like to provide additional insight into the multiple COVID-19-related opportunities we see ahead for ICF. We still are in the early innings of the global COVID-19 response and recovery, and the pandemic highlights ICF’s unique position at the nexus of public health, analytics and disaster management. In the public health arena, ICF has contract vehicles in all the key agencies involved in handling this crisis. Recently, we received additional funding for our syndromic surveillance activities in support of the Centers for Disease Control and Prevention’s BioSense Program. This program involves tracking the spread of COVID-19, allowing CDC to better identify virus hotspots and coordinate responses. We are also working on two small projects to provide public health messaging related to COVID-19. Additionally, we are continuing to support the Department of Health and Human Services with its preparedness and response activities to COVID-19 through a project for its Technical Resources, Assistance Center and Information Exchange, known as TRACIE. And we expect additional funding for this program as well. For the National Institutes of Health, ICF designed, stood up and will maintain a website that provides COVID-19 treatment guidelines for use by physicians and healthcare providers. We believe there will be further opportunities to support CDC and other parts of HHS on these types of activities in the coming months. The emergency declaration under the Stafford Act and the National Emergency Act made up to $50 billion in coronavirus-related funding available to support state and local governments, which includes FEMA support under its Public Assistance Program. Several states have activated ICF’s on-call contracts as they seek to identify and apply for projects that would be eligible for FEMA reimbursement. Longer term, we expect to see a considerable increase in preparedness and response activities at the federal, state and local levels through both the HHS Assistant Secretary for Preparedness and Response and through FEMA’s Public Assistance Program. Also, we believe that this disease surveillance modernization, including IT systems and advanced analytics, will be a priority and that ICF is exceptionally well-qualified and experienced in this area, both domestically within HHS and internationally supporting USAID programs to reduce the incidence of infectious disease in developing countries. In the meantime, we continue to have a robust business development pipeline that reached $6.8 billion at the end of the first quarter, representing a 4% increase over the year-end 2019 levels. First quarter contract awards were $357 million, up 23% from last year’s first quarter. Also, ICF’s first quarter turnover rate was 12.5%. I will now turn the call over to our CFO, Bettina Welsh to provide a further first quarter financial review. Bettina?