John Wasson
Analyst · Canaccord
Thank you, Lynn and thank you all for joining us to review our second quarter results and discuss our business outlook heading into the second half of the year. We were very pleased with ICF’s strong performance in the second quarter, as it reflected considerable year-on-year and sequential growth in service revenue, which represents the work performed by ICF employees. We also achieved very strong sequential comparisons across key profitability metrics, including GAAP EPS, non-GAAP EPS and EBITDA, each of which increased substantially over first quarter levels. These results demonstrate the resilience of ICF’s diversified business model and our ability to pivot quickly to address changing business conditions. Much of the year-on-year decline in total revenues was tied to lower pass-through revenues, which were $22 million lower in this year’s second quarter than in the comparable year ago quarter and $10 million below first quarter 2020 levels. This reduction was mitigated by strong revenue growth in our federal government and commercial energy businesses, with favorable business mix, lower G&A costs and higher utilization, driving higher year-on-year and sequential EBITDA. Second quarter service revenue and profitability were above our expectations due to first-rate execution by ICF employees, who work closely with clients to meet their needs while working remotely, and to actions we have taken to reduce costs. ICF has learned to operate more efficiently in a physically distanced environment, and we will use these learnings to operate as a leaner organization in a post-COVID-19 world, particularly with respect to travel and facility expenses. Revenue performance in the second quarter was driven by strong growth in our federal business, where the 21% year-over-year revenue increase reflected both organic growth and the ITG acquisition. In fact, the significant leverage gained from bringing together ITG’s robust IT modernization capabilities and ICF’s deep civilian domain expertise and client relationships has become even clearer now that the integration of this acquisition is fully complete. Nowhere is this more apparent today than in public health, where we have seen some initial contract wins by pairing our expanded IT modernization qualifications with our deep subject matter knowledge. As an example, we recently announced a strategically important award to provide emerging technology and design acceleration support services to the Centers for Disease Control. Under this effort, we would be working with the Office of the Chief Information Officer to develop a framework to evaluate and implement emerging and modern technologies across CDC public health programs. Also in the second quarter, we were awarded $13 million of COVID-19-related task orders to assist federal agency clients, including our largest client, the Department of Health and Human Services in collecting data as well as communicating with health care professionals and the general public. Over the next 1 to 2 years, we expect to see a considerable increase in public health preparedness and response activities at the federal, state and local levels. With contract vehicles in all of the key agencies that are involved in handling the COVID crisis, ICF is uniquely positioned to assist clients across the 3 phases of the COVID pandemic: response, recovery and reinvention. As I just mentioned, we are currently active in the response phase, with information dissemination and surveillance and analytics work to better understand the virus and how it spreads. In the recovery phase, we expect that modernization of disease surveillance systems and associated analytics will be a priority, and our expanded IT modernization capabilities, together with our deep domain expertise and agency relationships in public health make ICF uniquely qualified to assist in these areas. In the reinvention phase, we believe that government will need to reevaluate the current organizational structure to address key issues, including governance roles and responsibilities, the national stockpile of vaccines and medical equipment, and the service capacity of our hospitals and health care workers. We have been thought leaders in the public health arena for many years, and ICF is recognized for our subject matter expertise in all areas of public health, both domestically within HHS and internationally, supporting USAID programs. Revenues from state and local clients came in better than expected. We experienced less client in-sourcing in our disaster management business than anticipated and expect this trend to continue for the remainder of the year. We also are responding to new requests for support and staff during this period. As a result, we now expect disaster management to account for over $110 million in revenue for ICF in fiscal 2020. We also continue to expect additional opportunities for ICF stemming from disaster management work in Puerto Rico and Texas associated with the 2017 and 2018 hurricanes. In the second quarter, we saw several new RFPs related to additional HUD CDBG funding in Puerto Rico that we are expecting award decisions on in Q3, and there is an additional $8.25 billion allocated to Puerto Rico under the CDBG Mitigation Program, for which RFPs should be forthcoming either later this year or early next year. We believe we are only a handful of years into what will be 10 plus years of requirements. Work with Texas state agency disaster management clients picked up during the second quarter, with additional revenue related to housing construction management within our existing contracts. Texas also remains an active market for mitigation work. The state led several mitigation procurements in the second quarter that should be decided in the near term, and we expect several more mitigation bids during the second half of the year. Also, more generally, the great majority of the work we do for state and local clients is either federally-funded or funded by municipal bonds that support infrastructure projects, which makes our work much more resilient to and less impacted by state budgets at the state and local levels. As expected, international government revenue trended lower in the second quarter, primarily as a result of COVID-related lockdowns and resulting postponements of face-to-face events, conferences, meetings and surveys that we support for the European Commission. Keep in mind that 65% of the year-on-year revenue decline in this market represents pass-through revenue, on which we earn minimal fees. Project work remains strong in energy, climate and international consulting, and we continue to win work with the European Commission to deliver programs to influence the low carbon and clean energy transition. We are also closely managing costs in this business, and we have confidence in the strength of our client relationships and the potential for the business to turn quickly once COVID-19 concerns recede. Our commercial energy business, which works primarily for utility clients and represented 16.4% of Q2 revenues, continued to perform well in the second quarter, with revenues increasing by 5.4%. Work on our energy efficiency programs for utilities continued apace, as we’ve been able to handle most elements of the programs while working remotely. During the COVID-19 crisis, we have been working closely with our utility clients to virtualize portions of our field work, such as virtual audits, using photo and video inspections and transitioning to virtual account management. These responses have been well received by our utility clients who see effective communication of their customer-facing programs as a high priority. We saw a significant pickup in our energy markets advisory business in the second quarter, where we provided services to support significant transaction activity, largely driven by renewables, storage and gas asset development. Our distributed energy resources consulting business also performed well as states and utilities address the impact of distributed resources on the grid. We believe that the utility partner programs we’re working on can evolve into future utility implementation programs beyond traditional energy efficiency. We have also been assisting several utilities with resiliency planning activities, and this area is expected to grow as federal and state regulators drive additional attention to the resiliency of our key energy infrastructure. Commercial energy ended the quarter with a robust pipeline of potential opportunities, particularly around the expansion of energy efficiency program outsourcing in California, and we expect decisions to be forthcoming later this year. Lastly, commercial marketing services represented 10.5% of second quarter revenues. Similar for our clients in travel and tourism, hospitality and retail has been curtailed as a result of COVID-19, but we continue to do ongoing retainer work on the loyalty programs. Our activity on behalf of health clients, which represents our largest industry vertical, remains strong with increased budgets, resulting in additional assignments. For example, in the second quarter, we won several new contracts with health care clients, including a $30 million plus integrated marketing and communications contract, under which we are providing strategy, implementation, advertising, and analytics support. We are very proud of the work we did early in the second quarter for our client, Serta. ICF Next helped Serta donate 10,000 mattresses to New York City hospitals and medical facilities fighting COVID-19, and we launched "Stay Home, Send Beds", a program allowing bed donations from anyone. In addition to doing good, the campaign earned Serta more than 300 million media impressions in outlets like Fox Business, Forbes and NBC’s Early Today show. ICF ended the second quarter with a robust pipeline, which reached a record $7.1 billion. The opportunities are diversified across our client set, with federal government accounting for about $4 billion of this $7.1 billion. Approximately $1.4 billion of this amount represents opportunities in IT modernization, where we have a greater chance of winning thanks to the ITG acquisition, and which pair our strong domain expertise with broad experience in providing cloud-based services to federal government agencies. We also have robust opportunities in the pipeline for disaster management and energy work for utilities. Over the past 6 weeks, we have received notice of awards with an aggregate value of over $250 million, which we expect to be included in our Q3 contract awards. A robust pipeline together with our strong backlog and recent notice of awards supports our confidence in ICF’s future growth prospects. Now I’ll turn the call over to our CFO, Bettina Welsh, who will provide a detailed review of the quarter. Bettina?