Rich Kramer
Analyst · JPMorgan. Please go ahead
Great. Thank you, Nick. And good morning everyone. The second quarter was arguably the most challenging quarter in Goodyear’s 122-year history, and was definitely the most difficult operating environment that I've experienced during my tenure. Industry demand during the quarter was significantly affected by the actions governments, businesses, and consumers took to slow the spread of the COVID-19 virus. While these actions were necessary to deal with the many unknowns surrounding COVID-19, the impacts were simply unprecedented. In April, we witnessed the significant declines in vehicle production around the globe as auto manufacturer's idled factories to protect employees in respond to falling demand. At the same time, wholesalers and dealers reduced orders, as shelter in place mandates restricted consumer mobility. In our commercial tire market, demand for truck tires also fell precipitously, as fleets cancelled orders for new tractors and trailers, and ton miles rapidly deteriorated. These dynamics paired with the uncertainty in consumers' minds, contributed to the steepest year-over-year decline in industry volume in history. Our April unit volumes fell by nearly 70%, contributing to the 45% decline for the quarter. The month of April alone accounted for about half the reduction in our earnings for the entire quarter. And as you know, we were quickly able to take out substantial costs during the quarter and we will be prudent about how we bring costs back into our footprint. Importantly, we're also leveraging the crisis as a catalyst to accelerate our plans, to improve our structural manufacturing costs and to improve operating processes through increased efficiency. I'm extremely proud of the way our associates rose to the challenges we faced at the beginning of the quarter. I would like to thank every member of the Goodyear team for their relentless efforts and sacrifices to support our customers and our communities over the last several months. Dealing with the pandemic has once again proven that a crisis brings out the best in people. Our Goodyear associates around the globe are shining example of just that. Now turning to Slide 4, as a quarter unfolded, government restrictions eased and economy started to reopen, albeit at varying levels in different geographies. Similar to our experience in China during the first quarter, the replacement channels were the first to improve in Europe and the United States, and as OEMs resumed production, we began to see recovery there as well. In the Americas, auto sales in the U.S. have recovered more than 50% from the lows seen in April, but they were still down nearly 25% from the previous year in June. And the pace of recovery in vehicle production is lagging retail demand, adding further challenges for suppliers. By being on the right mix of vehicles and having a strongly position, we've been able to mitigate some of the impact of weaker markets. Despite the success, our consumer U.S. OE business was still down 12% in June. The dynamics in the U.S. consumer replacement market are similar. Retail sell out has improved steadily during the last eight weeks of the quarter, yet industry shipments are still down 70% year-over-year. In Europe, we're seeing steady improvement in industry conditions, but infection rates are increasing, and some countries are reinstating mobility restrictions. New vehicle sales are stabilizing on the back of governmental schemes to stimulate demand. However, registrations were still more than 20% below the prior year's level in June. While European markets are weak, we have the benefit of operating from a position of strength with a strong brand and outstanding technology, two great assets that give us an advantage in a market that places high value on tire technology. Our OE teams have been able to leverage these strengths to gain share through the first six months of the year in the premium segment with European OEMs. Demand for consumer replacement tires also improved as economies reopened across Europe. As retail demand average declines of more than 40% in April and May, pent-up demand was building. Our analysis of channel inventory is sending the same signal, and we saw some of this demand come back to the markets in June, despite selling demand among ETRMA members still declining 11%. Now, I would also point out that while COVID-19 has most certainly impacted demand and EMEA, it has not impacted our commitment to driving our line distribution initiative in the region. We continue to expect to deliver on its inherent benefits for both Goodyear and our partner distributors. With a firm commitment to our new consumer focused products, our teams haven't missed a beat to ensure our product launches stay on track, despite the challenging environment. During the second quarter, we successfully launched the Goodyear Vector 4 Seasons Gen 3. Already the leader in the rapidly growing all season category, our talented engineers were able to significantly improve upon the earlier generation, designing a tire that can corner hard and dry pavement while maintaining the ability to pivot and deliver excellent traction and performance on snow and wet pavement. Now, turning to Asia Pacific, we're seeing improving industry conditions in China, although still below pre-COVID levels. And while our overall volume in the country was down more than 10% for the month, a successful launch of the Eagle F1 Sport contributed to our strong consumer placement shipments in June. Production in China's automotive industry is running ahead of the prior year's level with light vehicle production up more than 10% in June. But it's important to note however, that consumer demand is recovering more slowly with dealer inventory of new vehicles increasing both month-over-month and year-over-year. So we're mindful of our production plans moving forward, balancing customer service with inventory levels given our focus on cash. While China has seen improvement, conditions in India remain challenging with new car sales declining 60% in June. The replacement industry is relatively stronger. However, the latest data suggests industry demand is only a two-thirds of the prior year's level. This will remain a difficult market until COVID-19 is better contained. In summary, while our markets during the quarter were severely impacted by the pandemic, our exit run rates were well off our April lows and trending in the right direction as economies reopened, and commerce increased. Now as demand in our major markets around the world began to recover, we responded by executing a Phase 3 start of our production to ensure that we had enough for the right tires to serve our customers as they resumed operations with our manufacturing plan focused on flexibility and agility. As you would expect, we have an intense focus on cost, as well as the quality and levels of our inventory and customer service, as we look to the back half of the year. Now it's said that the key to success is constancy of purpose. While operational flexibility is the key to managing through this difficult period, we have remained steadfast to the principles of both our strategy roadmap and our connected business model. Make no mistake, our focus is not on getting through the pandemic, but how we will emerge stronger. We will win with our customers and consumers manage our cost and build our capabilities to win in the future. And during the quarter, we saw the benefits from our aligned distribution initiatives from our e-commerce initiatives and from our enhanced service offerings, which ensured that we were able to continue servicing our customers during the peak of the COVID-19 pandemic in April. And they played a role in us being able to connect with customers and consumers as others paths to market became partially or completely inaccessible. TireHub, our national distributor remained open and helped us to serve disrupted markets throughout the second quarter. Additionally, our newly sales channels and service offerings are seeing accelerated adoption rates, as the pandemic has caused consumers to shift spending online and away from traditional brick and mortar locations. What's more, we're seeing the momentum behind this digital transition continue in our business even as our economies have begun to reopen. These dynamics helped drive volume growth of approximately 15% through our e-commerce site, and 150% through our mobile installation business. Consumers are also responding favorably to our zero-contact service offering at our U.S. retail stores, with sales improving throughout the quarter and profitability increasing in June relative to the prior year. Now another area we saw our competitive advantage growing was in our commercial truck business where our value proposition starts with but goes well beyond the tire. Well, the commercial truck industry was not immune to the pandemic, we continue to see the benefit of our industry leading products, innovative fleet management tools and a robust service network. In the US, our commercial truck service centers outperform the broader industry with sellout up in high single-digits through the first half of the year despite weakening fundamentals in the industry. Our ability to help our customers reduce downtime, deliver improved cost per mile and measure their operating performance is why fleets value Goodyear in both good and bad times. This is a key reason we were able to gain share in a difficult market. Our service model also helped us to secure a new partnership during the quarter with Ryder a well-known and leading transportation and logistics company in the U.S. and beyond. We are very proud to have Ryder as a key customer. Our service offerings are available to smaller fleet customers as well. During the quarter, we unveiled a new e-commerce program with Convoy, a technology company that connects freight shippers with carriers through a digital platform. Now this program helps both Convoy and Goodyear to improve our independent carrier’s access to our tire management solutions and products at competitive prices. This market back attitude also led us to develop Goodyear fleet tracker, which enables fleets to manage all their assets including trailers more efficiently and effectively. Our commercial team in Europe signed the first contract for Fleet Tracker in the quarter, advancing our total mobility offering in the region. Having these value added and increasingly digital solutions to supplement our strong product offering contributed to our share gained in Europe's commercial truck tire market during the first half of the year. We also continue to advance our competitive advantage in our consumer and commercial product platforms. Our technology team accelerated the application of modelling capability for advanced materials that enables our associates to run experiments in a virtual environment, and thus leverage millions of proprietary data points from decades of actual experimental data. This technology allowed us to continue the positive momentum in product development and breakthrough innovations that are the lifeblood of our business, despite a temporary closure of laboratories and manufacturing facilities across the globe. Nowhere in our business is advanced technology and tire compounds, as important as it is when we're bidding OE fitments especially those for electric vehicles. Tire technology is rapidly advancing to meet the needs of electric vehicles, including improved range, better ride and handling and durability improvements. And we're setting the standard of what is possible through innovation. In June, our Goodyear Eagle touring tires helped Tesla's New Model S become the first vehicle to exceed the 400-mile range barrier in EPA testing. We're very proud of that. The world looks very different today than it did 12 months ago when we first discussed how our unyielding focus on quality, technology, brand and collaboration was driving increased OE win rates in the Electrical Vehicle segment that we're targeting. It's become clear that one byproduct of the current crisis will be an acceleration and adoption of electric vehicles, as several governments around the globe have worked to tie economic stimulus programs with social and environmental goals like lower greenhouse gas emissions. Plug in hybrids and battery EVs has gained significant momentum in the five biggest European markets during June. While overall registrations across Europe declined 25% sales of EVs more than doubled. These market dynamics make me more confident than ever in the tremendous opportunity that our OE business has to gain share by leveraging our technology leadership position and the fitments that we've won to-date. As we think about the quarters ahead, the uncertainty around the trajectory of the macroeconomic environment is significant. In light of these realities, we are maintaining a realistic perspective as we plan for the second half of the year. But we're unable to predict how the next few quarters will play out. We can take steps that will position us to win irrespective of market conditions. We remain committed to winning with customers and consumers in our markets today while advancing our strategic initiatives to strengthen our leadership position and secure our long-term growth prospects. We're investing to support the robust growth we're seeing in e-commerce and mobile installation business. These investments will allow us to expand our mobile installation capabilities into new markets by the end of the year, and lay the groundwork for further expansion in 2021. At the same time, our OE teams are focused on winning the best fitments to position us to drive profitable growth in the coming years. And we continue to focus on improving our manufacturing costs while adding flexibility to support our customers and do so at lower levels of inventory. This is crucial to how we're going to successfully adapt our business for the current market conditions. And finally, we will continue to focus on managing our business for cash, which helps to position our business to win over the long-term. We are aggressively and intelligently managing our working capital, and we are targeting positive free cash flow in the second half of the year. As a company, we share optimism about what we can accomplish together as we move ahead. I'd like to close my remarks today by reemphasizing my appreciation for all the contributions of our associates during this challenging time in supporting our customers and our business, all while supporting and taking care of their families, friends and communities in truly remarkable ways. Now, I'll turn the call over to Darren.