Neil Bowden
Analyst · Goldman Sachs. Please go ahead
Thanks, Dani. Stepping into the CFO role at this moment is exciting and I look forward to sharing more about the financial performance of this iconic brand today and on future earnings calls. I'll first provide a review of our Q4 financial performance and later discuss our outlook for fiscal '25. Revenue in our fourth quarter increased 22% year-over-year, or 23% on a constant currency basis, to CAD358 million. D2C sales of CAD271.5 million grew 19%, or 21% on a constant currency basis over the same period last year. Our D2C performance was driven by strong retail sales in Asia Pacific, supported by healthy traffic in advance of Lunar New Year, and in North America, as online traffic increased in January with the later onset of more seasonal weather versus last year. Breaking this down further, first, from a sales channel perspective, store comps were relatively flat, while e-commerce experienced outsized positive performance, mainly on the strength of improved return levels this year compared to last year. Store sales represented over 70% of our overall D2C revenue, both in Q4 and for the full fiscal year. Second, at the regional level, both North America and Asia Pacific delivered comparable sales growth in the mid-single digits during the quarter. This performance was noteworthy, especially in Asia Pacific, as the region comped against a very good Q4 in fiscal 2023. EMEA experienced a more promotional environment among both competitors and wholesalers, which challenged our D2C execution. A note on our sales per square foot. For the year ending March 31st, average sales per square foot for stores open for the full 52 weeks in fiscal '24 was CAD3,963 per square foot, which was relatively flat to the average sales per square foot of stores open for the same period of time in the prior fiscal year. While this is a very strong sales per square foot baseline that we are proud of, it is below historical levels as higher sales per square foot in Asia Pacific during the fiscal year was offset by lower sales per square foot in both North America and EMEA. You've heard us talk about the CAD4,000 per square foot threshold with regards to our store economics, and we expect to work towards this as a key performance indicator in our D2C segment as we improve the efficiency and execution of our retail operations. Carrie will share some of the detailed tactics that we expect will deliver results shortly. In Q4, wholesale revenue of CAD41.4 million was down 9% year-over-year, or 8% on a constant currency basis. This reflected our strategy to tighten supply to wholesale partners in a softer wholesale business environment and the continued winnowing of partners that are not aligned with our brand positioning. Q4 revenue in our other segment was CAD45.1 million, compared with CAD20.2 million in the same period last year. As a reminder, this segment comprises revenue from sales to employees, friends and family sales, and third-party sales from our newly acquired knitwear facility. The year-over-year growth in this segment is primarily the result of additional friends and family sales conducted versus the fourth quarter last year, which is in line with our inventory management strategy as Beth will detail shortly. Less of a factor, but still meaningful was our employee sales program that was implemented this past fiscal year and allows our people to purchase product at a significant discount, empowering them to be brand ambassadors around the world. Moving to a brief regional overview. In Q4, Asia Pacific was our fastest growing region with revenue up 33% on a constant currency basis over the same period last year, supported by domestic shopping in mainland China and mainland Chinese tourists driving strong growth in Hong Kong and Macau, reflecting positive consumer response to our ongoing product planning and merchandising efforts. Online and in-store sales in the period were bolstered by our Lunar New Year marketing campaign, and complemented by a longer peak selling period given the later date of Lunar New Year compared to last year. We also saw a significant increase in tourists from mainland China shopping at our Japan stores in Q4, contributing to double-digit sales growth in that country. Overall, Chinese clients increased spending with us both domestically and outside of their home market, reflecting the strength of our brand with this important consumer cohort, and despite macro and economic pressures impacting that market. North America revenue increased 24.2% on a constant currency basis over the same period last year, with each of Canada and the United States delivering more than 20% year-over-year growth on the strength of new stores in the U.S., D2C comparable sales across the region, and successful execution of friends and family events. EMEA grew 2.7% year-over-year on a constant currency basis supported by sales from our new stores and friends and family sales during the quarter, but continued to contend with pressured consumer spending and an intense promotional environment. On product, Q4 provides a unique opportunity for our consumers to experience the full range of our product assortment. We started the quarter with strong performance from heavyweight down owing to more typical seasonal temperatures as well as Lunar New Year. As the quarter proceeded and much of the world embraced spring, we saw significant growth in Apparel, specifically fleece and sweats, and our everyday collection, which includes wind wear. These categories have increased materially over the past few years as we have broadened our offering. Turning to gross profit. Our fourth quarter gross profit grew 22% year-over-year to CAD233 million, driven by higher D2C and other revenue, leading to 20 basis points of gross margin expansion. Q4 D2C gross margin increased 60 basis points to 73.9% due to pricing, favorable freight and duty, and product mix, partially offset by an inventory adjustment related to our Generations business. Wholesale gross margin rose 400 basis points to 39.6%, mainly due to raw material provisions taken in Q4 of fiscal '23 that did not recur this year, partially offset by a lower proportion of heavyweight down sales in our product mix during the quarter. D2C operating income increased by CAD14.4 million year-over-year in Q4 to CAD104.8 million. Operating margin, however, declined to 110 basis points despite modest gross margin improvement due to the number of new store additions despite D2C comparable sales growth. Wholesale operating income was CAD3.9 million with an operating margin of 9.4%, up CAD0.2 million and 130 basis points, respectively, over last year due to the improvement in wholesale gross margin partially offset by operating deleverage on lower wholesale revenue during the quarter. Adjusted EBIT was CAD40.1 million, up from CAD26.6 million in Q4 last year due to higher gross profit partially offset by higher SG&A spend. The increase in SG&A spend was primarily due to costs associated with the expansion of our retail network. While SG&A costs related to our transformation program are excluded from adjusted EBIT, we wound down our consulting engagements and associated costs related to the program in Q4. We also took an CAD11.1 million severance charge as a result of the workforce reduction completed in March, which has been adjusted. Finally, Q4 adjusted net income attributable to shareholders was CAD19.3 million, or CAD0.19 per diluted share, with some EPS benefit realized through our active buyback program during fiscal 2024, when we repurchased approximately 7.8 million shares throughout the year, including 1.7 million in Q4 alone. Turning to our balance sheet. At year-end, inventory was CAD445.2 million, down 6% year-over-year, driven by a notable decrease in finished goods and raw materials, offset by an increase in work in process as we onboarded our new knitwear facility. We ended the year with CAD584.1 million of net debt on our balance sheet, compared with CAD468.1 million at the end of the fourth quarter of fiscal '23. Our net debt leverage at the end of Q4 of two times adjusted EBITDA was well within our acceptable range, down slightly compared to 2.1 times at the end of Q3, but up from 1.7 times at the end of Q4, fiscal '23 to the lower cash levels on hand at the end of this fiscal year. Now onto our transformation program. In February 2023, we shared a target of achieving CAD150 million of transformation program benefits. As a reminder, this target was a combination of hard cost takeout, store and marketing productivity, which means higher revenue and improved operating margin on that revenue, and future cost avoidance. In fiscal '24, we realized approximately CAD30 million of in-year benefits related to the transformation program that is captured in our annual results that we are reporting today, split evenly between cost savings, including headcount and productivity. It is not lost on us, however, that while delivering CAD30 million of benefits is a significant achievement, we have also reported flat adjusted EBIT compared to our last fiscal year. This is simply not good enough. To build on these efforts and improve operating leverage, which is the ultimate goal of this program, we are rolling the work streams of our transformation program into the operating imperatives Dani mentioned earlier. We believe this will lead to lower SG&A as a percentage of revenue through measurable and observable cost reduction and improvements in our D2C comp sales. The first concrete step, which simplified our organizational structure and will lead to immediate improvement in the cost base was the reduction of our workforce at the end of fiscal '24. That wraps up the financial summary for our fourth quarter. I'll now hand it to Carrie and Beth to discuss our three operating imperatives for the year, and I'll be back after that to share our fiscal '25 financial outlook.