Tom McInerney
Analyst · BTIG
Thank you, Tim. Good morning, everyone. And thank you for joining Genworth’s third quarter earnings call. We're pleased to report another very strong quarter of operating performance, continuing the race momentum in our businesses. Net income in the third quarter was $314 million. Adjusted operating income totaled $239 million, up from $125 million in the year ago period, driven primarily by the U.S. Life Insurance business. U.S. Life reported adjusted operating income of $93 million for the quarter, up from $71 million in the prior quarter, and $14 million in the prior year period. Results were primarily driven by LTC insurance, which reported adjusted operating income of $133 million, reflecting strong earnings from in force rate actions, including higher benefit reductions, as well as higher net investment income. Our U.S. mortgage insurance subsidiary Enact held its first quarterly earnings call as a publicly traded company this morning, following a successful IPO in September. Its results included very strong adjusted operating income, substantial growth in primary insurance in force, and robust capital sufficiency. Dan will provide more details around Enact’s performance and its impact on Genworth’s consolidated results. We also encourage shareholders to refer to Enact’s earnings release and slides posted on its Investor Relations website for more details. We once again ended the quarter with improved capital sufficiency in both Enact and our principal life insurance company, Genworth Life Insurance Company, or GLIC. We entered the fourth quarter with a strong cash position of approximately $638 million, and exciting plans to further strengthen Genworth’s balance sheet, and advance our long-term growth agenda. Looking forward, we remain focused on five strategic priorities, which we're working on in parallel. As a reminder, our priorities are to maximize the value of Enact, reduce our holding company debt, achieve economic breakeven and stabilize the legacy LTC portfolio, advance our LTC growth initiatives and return capital to shareholders. Enact is a valuable business with the leading market position and attractive growth opportunities. We monetized part of our ownership stake during the third quarter due to successful minority IPO, which created significant value for both companies. Genworth received aggregate net proceeds of approximately $529 million from the IPO. We used those proceeds to retire in full our outstanding promissory note to AXA of approximately $296 million, nearly a year ahead of schedule. After the IPO, both Moody's and S&P issued upgrades to some of our ratings and outlooks, as well as those of Enact, reflecting further improvement in our financial flexibility and credit risk profile. We are proud of this outcome and the work we've done to-date to support these upgrades. After the IPO, our ownership of Enact decreased from 100% to 81.6%. We intend to maintain our position for the foreseeable future. We expect our majority ownership in Enact to generate a significant dividend stream, and to be an important source of cash flow going forward. Next, I'd like to highlight the significant reduction in debt that we have achieved. Inclusive of the $296 million AXA note repayment, we have reduced holding company debt by $1.5 billion year-to-date. We are proud of this progress, which brings us closer to our target debt of approximately $1 billion. We also made progress toward stabilizing our legacy LTC portfolio this quarter, primarily through our multi-year rate action plan or MYRAP. We have achieved approximately $323 million in rate action approvals year-to-date, including $117 million in the third quarter, which brings our cumulative total to over $16.3 billion on a net present value basis since 2012. Pursuing these actuarially justified rate actions is critical to achieving breakeven on an economic basis for the legacy LTC business over time. You can see the success of this initiative illustrated on Slide 11 of our investor presentation, which shows the impact of LTC in force rate actions or IFAs on our statutory pretext earnings since 2017. Since 2019, the annual benefit from IFAs has more than offset our statutory losses from our legacy LTC products. In 2021, this included the impact of the legal settlement. As you can see on Slide 11, IFAs are critical to ensuring that premiums exceed payouts helping to mitigate the risk of large losses in our legacy LTC business in the near-term. Over the longer-term, we will reach a point when premiums will no longer exceed payouts, and the losses that give rise to our assumption for shortfall will emerge. That's why we're continuing to pursue IFAs, while also addressing high risk LTC categories, like policies with compounding benefit increases. We're doing this by offering reduced benefit packages, which provide flexibility to policyholders facing premium rate increases, and which also limit tail risk to Genworth. We're also developing care management initiatives to reduce both the likelihood of people needing care, and the level of care they require. Through our IFAs, benefit reductions and care management, we're effectively working to mitigate both near-term and long-term risk associated with our legacy books. And as you can see on Slide 10, we've made excellent progress on the long-term challenge, as benefit reduction options continue to be selective at a higher frequency by our policyholders. As of September 30 2021, approximately 43% of Genworth’s LTC policyholders have opted some form of reduced benefit options. Taking a step back, the cumulative effect of rate increases or IFAs, achieved since 2013, has positioned us well to meet obligations over the intermediate-term. We've achieved over $16.3 billion in rate increases on a net present value basis, against the current estimated $22.5 billion shortfall in our legacy LTC business. The continued focus on benefit reductions and care management will help to reduce risk over the long-term. We are currently conducting our annual assumption review, and expect to strengthen one of our assumptions for benefit utilization rate at the end of the year, just as we've framed in other assumptions to bring them in line with long-term expectations. This assumption is a key driver of results, and is expected to significantly increase our estimated shortfall, reflecting how our experience has evolved. When our best estimates change and require the strengthening of assumptions, policyholders benefit from stronger reserves backing our liabilities. And as with prior assumptions strengthening, we continue to see broad based support from regulators for actuarially justified rate increases, and fully expect the assumption strengthening to be offset by allowed expansion of our multi-year rate action plan. With the combined effect of prior year IFAs, assumption strengthening coupled with new IFAs benefit reductions and care management, we remain confident in our ability to achieve economic breakeven. We will share more details from our assumptions review on our fourth quarter call. I want to thank the regulators who are on this journey with us, as we work diligently to serve all of our policyholders, find solutions to the issue created by products sold in the past, and forge a new path forward for the LTC industry. I also want to highlight the excellent work being done by our U.S. Life colleagues, led by President and CEO, Brian Haendiges. Brian joined Genworth as Chief Risk Officer in 2020, and took on his current role in February this year. He has been instrumental in further accelerating risk reduction in our legacy LTC blocks, so that we are better positioned to pay benefits over the long-term. He will continue to play a key leadership role in this effort moving forward, as well as helping us advance our strategic growth agenda in long-term care. Before I move on to our LTC growth initiatives, I want to briefly touch on the upcoming changes to U.S. GAAP accounting under the new long duration targeted improvement or LDTI standards, that were issued by the financial accounting standard ports. We are preparing for an implementation of these new roles, and expect to provide shareholders with a view on the expected impacts sometime next year. I have the effective date in January of 2023. I want to note that the relative impact of these new accounting rules may be greater for Genworth Life Insurance Company compared to other life insurers, given that our U.S. Life portfolio is weighted towards traditional long duration insurance liabilities, including long-term care insurance. Accordingly, we expect a material impact on our U.S. GAAP balance sheet and income statements upon adoption in 2023, and going forward, including a significant reduction of our U.S. GAAP book value or equity. The U.S. GAAP book value for legacy life companies is expected to be significantly lower going forward under the new accounting. The old U.S. GAAP long duration accounting was based on original pricing assumptions. The new LDTI accounting will change from an original pricing regime to a best estimate for market oriented accounting model. The anticipated reduction in U.S. Life’s book value is a U.S. GAAP accounting change only. It will not impact economic cash flows. The best indicator of current and future economic cash flows for U.S. Life and the legacy LTC business remains the statutory cash flow testing regime under statutory accounting. As a reminder, U.S. insurance regulators primarily focused on statutory accounting results in a regulated us insurance companies, and approving dividends from operating insurance companies to their holding companies. Statutory accounting for U.S. Life will not be impacted by the LDTI U.S. GAAP accounting changes. The new rules will have no impact on cash or cash flow, and they do not change U.S. GAAP accounting for Enact. Also, as a reminder, we view the value of our U.S. Life insurance legacy business at zero, given that we do not expect insurance regulators to approve future dividends from our legacy life companies for the foreseeable future. At the same time, we have no plans to contribute a holding company capital into the legacy life insurance businesses. The legacy U.S. Life insurance legal entities will continue to fund claims using their existing reserves, statutory capital of $2.5 billion as of the end of June, and the actual early justified multi-year rate action plan. Given the importance of our statutory results and statutory cash flow, and statutory capital levels to our regulators, and our reliance upon these results to track the progress and impact of our LTC multi-year rate action plan, we are including new supplemental statutory earnings and capital information in our slides today, and plan to do so moving forward. Now, turning to our next priority, advancing LTC growth initiatives. We continue to work towards launching a new and innovative platform that will help address the societal need for long-term care in the U.S. The need for senior care is large and growing, driven by an aging population, longer life expectancy, increasing need for care and rising care cost. As reported in our Beyond Dallas [ph] study published earlier this week, long-term care needs continue to have significant impacts on aging Americans and their families. The vast majority of Americans are unprepared financially, and unsupported in navigating care and health needs in their daily lives. While we’ll need a substantial, past and current standalone LTC insurance offerings have been largely unsuccessful in addressing the needs of customers who face these challenges, resulting in historically low LTC product penetration. Meanwhile, insurers have struggled with an ineffective distribution model and unprofitable economics, and have attempted to innovate only on the edges to increase lives insured with hybrid offerings. We believe the market is right for innovation, and that Genworth, with our 40-plus years of LTC experience and expertise is uniquely prepared to capitalize on this opportunity. As we’ve said before, we believe a successful reinvigoration of the U.S. LTC market will address both financing and services and ultimately, will help to reduce the likelihood of people needing care and/or less than the cost of care that they need. Our long-term LTC growth strategy assumes that future revenues will be weighted more towards capitalized service and advice offerings, versus risk bearing highly regulated and capital intensive LTC insurance products. We believe future LTC products and services will require significantly less capital, have less risk and produce higher returns for shareholders. We believe the capital requirements will be moderate, given the anticipated lower level of risk. As an initial step, we're working on expanding our services offering through our existing subsidiary CareScout, which is a leading provider of clinical assessments and care support solutions for insurers, healthcare organizations and consumers. We plan to invest a modest initial amount approximately $5 million to $10 million to recapitalize and scale this CareScout business, so that we can offer more fee-based services going forward. But at the same time, we're also working with a highly rated reinsurance partner on launching LTC insurance products with lower and more predictable risks than in the past. The first product will be a low risk individual LTC insurance product with a significant amount of risk reinsured by our partner. However, we firmly believe that the ability to rerate LTC policies annually is absolutely critical success of future LTC insurance products. Accordingly, we don't intend to start writing new business until enough states support the need for annual rerating, enabling us to launch a business that is sustainable, scalable, and profitable. We're engaging with our state insurance regulators on this topic, and we're working towards launching our first new LTC insurance product with our reinsurance partner in the first-half of next year. We are still in early stages of engaging with rating agencies and other stakeholders, and look forward to sharing our progress towards launching this new business on future calls. As we chart a course to future growth, returning capital to shareholders remains a top priority. After we achieve our debt target of approximately $1 billion, we plan to return capital to shareholders via regular dividends and/or share buybacks, while also making prudent investments in our LTC growth initiatives. This commitment to shareholders, an important part of our story in the near to medium-term. And over the longer-term, we believe there is a significant opportunity to transform the LTC industry through the successful execution of our growth strategy. Our vision to build a leading profitable platform that offers holistic solutions to the challenges of aging is a unique value proposition in the marketplace, and we'll put Genworth in a category of one. We know that realizing this vision will take time, and we can't do it alone. It will take partnerships with other companies, and continued collaboration with regulators and other stakeholders to bring these new solutions to market, and create value over time. We look forward to sharing updates in due course. Before I turn the call over to Dan, I would like to acknowledge the significant contributions for both our General Counsel, Ward Bobitz, and our Chief Human Resources Officer, Pam Harrison, both of whom we recently announced are departing the company effective at the end of the year. They have both served as important counsel and partners in guiding Genworth’s progress. As we move into the next phase with Genworth’s journey on more stable footing, they each have decided that now is the right time to move on to their own next phases. Ward’s decision to retire comes after 24-years with Genworth, staying with company through its recovery from the financial crisis, and several strategic review processes throughout which he has built strong relationships within Genworth and the regulatory community. This is a well-deserved retirement, I'm thankful for Ward\s leadership of the legal team, and Ward’s many contributions over his tenure. Pam has been a fantastic HR Advisor and partner to me, and I appreciate all she did for Genworth and me, as we worked through several very complicated strategic transactions, the Enact IPO, significant disruptions and remote work challenges as a result of COVID-19, and the rightsizing of our corporate staff functions, given that Genworth has two remaining businesses Enact and U.S. Life. I respect her decision to depart Genworth to be closer to her family in New Jersey, and I wish her and her family well. Both positions will be filled by long serving Genworth leaders, I have every confidence in their ability to help lead Genworth through its next chapter. With that, I'll now turn the call over to Dan, to discuss our third quarter results and financial position in more detail.