Scott Wagner
Analyst · RBC Capital Markets. Your line is open
Thanks, Christie and thanks to all of you for joining us today. We are pleased with our strong start to 2018, with first quarter revenue up 29% and un-levered free cash flow growing even faster, up 42%. As we discussed with many of you at our recent Investor Day, we are seeing consistently solid growth and executing on a strong road map in 2018 with particular focus on driving towards a best-in-class customer experience, increased product breadth, expanding our go-to-market approach and deepening the capabilities of our platform and our technology. Since we shared a detailed overview of our strategy and specifics on our plans and progress at our recent Investor Day, I’ll quickly touch on them here and otherwise keep my remarks brief. We want GoDaddy to be known as the place where ideas start, grow and thrive online all around the world. And we know that what we do for our customers really matters. And if we get that right, we can be a key catalyst in the success of our customers’ businesses, ventures and ideas. Our strategy is about fulfilling the promise of our customers’ ideas through great products, a seamless end-to-end experience and meeting our customers wherever they are in their life cycle through our go-to-market efforts. And the opportunity ahead of us remains enormous, whether it’s addressing the needs of new customers or in expanding what we do with our over 17.5 million existing customers. Each of the five individual elements of the strategy we shared at our Investor Day and the underlying roadmap are powerful alone, but the combination is what’s compelling. Our strategy wraps together in a way that we believe has the potential to deliver something great. Perhaps you can think about it as the how, what and where of our engagement with our customers. Let me flesh that out a bit. First, we have been talking this year about our intensified focus on customer experience. This is about investing in how our customers engage with us through all the different touch points they have with GoDaddy. Whether our customers experience GoDaddy through our marketing, our website, our individual products and dashboards, our customer care reps or any other channel, those experiences should be delightful and feel incredibly consistent. This investment in customer experience extends across everything we do. For example, we are looking at unique ways to engage with our customers, including vertical merchandising, subscription options and solutions that group individual products together based on segment and vertical. Ultimately, we want to create simple, elegant, seamless experiences for GoDaddy customers. And over the long-term, we believe the benefits will show up in product activation, customer engagement, success, renewal and ultimately, in ARPU. Turning from how we engage our customers to what we do for them, the second pillar of our strategy revolves around our product portfolio and we continue to innovate there, building on existing products and technology where and how we can extend our products to meet our customers’ needs. We are pleased with the momentum of GoCentral and we are also addressing the expanding needs of our customers in a world where having an owned website is really just the start. A truly complete online presence includes a consistent appearance across not just a website, but social media, listing services and more. Our recent acquisition of Main Street Hub is an example of how we intend to do more to help customers manage their brands across multiple online points of presence, including social media, ensuring that they’re showing up everywhere they need to be online. I mentioned the how of customer experience and the what of our products. The third block of our strategy is our go-to-market efforts. That is where both new and existing customers see GoDaddy. Over the last 5 years, we’ve proven that our product and go-to-market models work all around the world, and international expansion will absolutely remain a key component of our growth. We have an opportunity to expand our brand so that GoDaddy stands for online success globally. And we’ll add both spending and capability to have more conversations with our existing customer base, which we believe will also translate ultimately into ARPU. And all of this investment in customer experience, products and go-to-market is underpinned by our single technology platform. The fourth and fifth blocks of our strategy focus on the platform and technology that power everything we do for our customers. Our platform is built to allow all of our product applications and marketing tools to work better together and provide a highly performant, secure infrastructure and environment. We’d encourage everyone to spend some time with our Investor Day materials on our IR site for a deeper dive into our strategy and road map. As I wrap, I want to emphasize that while we are focused on delivering results in 2018, the majority of our efforts this year are about building a business that can deliver in 2019, 2020 and the years to come. We are proud of the consistency of our execution to-date, and our strategy in our investments, are intentionally longer term. We have got a good business and we are well positioned to grow it and evolve in meaningful ways and the numbers are showing up. And with that, I will hand it over to Ray.