Teri List-Stoll
Analyst · RBC Capital Markets
Thanks, Art. Good afternoon, everyone. As I said, we are not pleased with our results this quarter, similar to the complexion of our fourth quarter results, there were several industry-wide macro factors contributing to our performance, as well as areas of opportunity within our control, where we could and must execute better. As we previewed in our last call, the historically cold start to the year negatively impacted all of our businesses, particularly Old Navy, which tends to see outsized impact from unseasonable weather patterns. While we did see an improvement from February into the combined March and April period across all of our brands, the improvement was below plan and was not enough to offset February softness. Let me take a moment to walk through some of the drivers of brand performance, before going to the specific results. Beginning with Old Navy, as we talked in the back half of last year, we had identified product softness in certain areas of our women's assortment, which have been addressed with leadership and process changes that will show up in the assortment as we move through the year. During the quarter, these challenges were exacerbated by a generally soft apparel retail environment, which we attribute primarily to a much cooler weather pattern than a year-ago. We saw the weather impacts most acutely and looking at the spread between where now and where forward category accounts, which were about 7 points different. While online delivered a high teens comp, with growth in both traffic and conversion, store performance was much more challenged, driven by negative traffic trends, which we also partially attribute to weather. As you know, the specific diagnosis and quantification of weather impacts in our business can be tough, particularly with the variability we've seen across the competitive set. From a product perspective, the team identified that our product offering was too narrow and lack diversity in silhouette, print and pattern and color. Our Old Navy customer response to a broad assortment and overall we did not provide her with enough choice. With these key insights derived from customer response to holiday and spring product, the design and merchandising teams were able to significantly redesign the fall season, with even more ability to influence holiday. Additionally, while we entered the year clean from a viable perspective, we were heavier in inventory than we would have liked coming into the quarter, especially given lower than expected traffic trends. As a result we were significantly more promotional in the quarter to move through units resulting in meaningful product margin compression in the quarter. We have adjusted Old Navy's inventory buys for the balance of the year and they now are much tighter to match industry trends and drive inventory productivity. For perspective, unit inventory comps were up mid-single digits in Q1, and are plan to be flat and down mid-singles for Q2 in the back half, respectively. As a result, we do expect sequential merchandise margin improvement as we move through the year. One of the key strengths of the Old Navy model is the robust and repeatable product to market process. The leadership team has taken the learnings from these last two quarters to infuse more rigor around their established processes that drive the business. Importantly, the Old Navy brand fundamentally remains strong as it continues to build share on a rolling 12-month basis, with consistently strong NPS and YouGov indicators. Old Navy continues to leverage its unique positioning in the sector at those intersection of value, speed, and curation. The brand remains grounded in creating affordable on-trend, high quality fashion for the whole family, while ensuring the customer field funded every touch point, this $8 billion brand provides. We continue to see a long runway for growth with share growth opportunity to improved comps, new store openings and continued online strength. Turning to the Gap brand, our top line was negatively impacted by weather and traffic trends. We were able to improve the brand's overall profitability through gross margin expansion, and continued expense reduction. The team has been focused on improving inventory composition and product assortment. During the quarter, we had particularly focused on yield management, despite the tougher traffic trends. As we move throughout the year, we have a particular focus on re-establishing our strength in Denim with improved quality fit and silhouettes. We remain focused on driving improvement in the brand with cleaner inventory positions, better product assortment, leaner inventory buys, and continued cost discipline. Moving to Banana. Similar to Old Navy and Gap, unseasonably cold weather negatively impacted spring product sales for much of the quarter. As weather improved, we saw an inflection in trends, but recognize there are still opportunities for improvement in terms of product, assortment and marketing. As our fashion product acceptance continues to improve, the team is focused on balancing our inventory mix and offering more of the she wants by increasing the depth across key fashion buys, and marketed styles, while driving overall inventory productivity. Lastly, with regards to Athleta, while February was tough, we saw sequential improvement in comp trends as we move through the quarter with a 12 point comp improvement from February to the combined March-April period. The swim category was soft largely related to fit in coverage product challenges. The team is evaluating how we can best serve our customers in this challenging category with several in-store test programs that will help us inform strategy for next year. Fundamental brand health remained strong, as evidenced by market share gains, continued customer file growth and strength in other key health metrics such as the average spend per customer, and frequency. Let me move to overall performance. Just as a reminder, you saw in our disclosures, during the quarter we completed the sale of the headquarters building we owned, but did not occupy as part of a tax efficient exchange for the Old Navy headquarters building, we purchased at the start of the year. We completed the sale for $220 million, which resulted in a gain on sale of $191 million and is included as an offset to operating expenses within our reported results. So starting with sales, our net sales for the quarter were $3.7 billion, down about 2% last year. Comp sales were down 4%, compared with the positive 1% last year. Spread for the quarter was largely driven by new store openings at Old Navy and Athleta as well as non-comp Janie and Jack sales, partially offset by the Gap store closures. The vibrant comps clearly were below our initial expectations and we're working aggressively to adjust our plans to respond to the macro trends and strengthen our product and marketing plans for the remainder of the year. Moving to gross margin, our first quarter gross margin was down 140 basis points to 36.3%. Merch margin was down 120 basis points, primarily driven by Old Navy, partially offset by Gap brand margin expansion. Rents and occupancy deleveraged 20 basis points, primarily driven by the lower sales. On SG&A, on a reported basis, first quarter total operating expenses were $1 billion, which included the $191 million benefit from the building sale gain. You will see that we have separately called out the costs associated with separation as well as specialty fleet restructuring costs. Together, these were only $5 million on the quarter, but we wanted to provide visibility as we move through these important transformational steps. Excluding those items, our adjusted SG&A as a percentage of sales deleveraged 110 basis points, reflecting the lower sales and increased expenses related to technology investments, the addition of Janie and Jack, and a modest increase in Old Navy store labor, which we are rightsizing to match business needs. Two additional points on this. First, we continue to believe that marketing is a key element of our business model and investment there is required to keep our brands healthy and traffic strong. Clearly to yield the best return, those investments would be matched to strong product and customer experience. During the first quarter, that wasn't true for Old Navy and Gap, so we held back on marketing and we'll reinvest as the product fundamentals improve. Second, and importantly, our productivity efforts remain a key priority with savings goals in place for the year. Inevitably, there will be some inefficiencies as we move towards the launch of Old Navy and the new company, as stand-alone entities. But we are looking at that as a catalyst for even more dramatic changes to the operating models that will optimize the unique strengths in respective scale of two more focused companies. On taxes, our effective tax rate was 24.8% on the first quarter. The lower rate versus our original guidance was primarily driven by the jurisdictional mix of pre-tax earnings. We expect our full year reported effective tax rate to be about 27%. When we exclude certain non-cash tax impacts related to expected restructuring charges, we continue to expect our full year adjusted effective tax rate to be about 26%. On earnings, on a reported basis, our earnings per share were $0.60. Excluding the building sale as well as costs associated with separation and fleet restructuring, our adjusted earnings per share were $0.24. Foreign exchange was a benefit of about $0.01 for the quarter, but is not expected to be meaningful for the year. Our free cash flow was negative $136 million, with an improvement of $68 million over last year. This reflects a lower bonus payout, partially offset by an increase in capital spending, primarily due to earlier planned store openings and timing of technology and supply chain projects. We ended the quarter with $1.2 billion of cash, cash equivalents and short-term investments comfortably within our target cash threshold. Consistent with our commitment to returning cash to shareholders, we completed $50 million of share repurchases in Q1 and paid dividends of $92 million. We continue to expect to repurchase approximately $50 million per quarter. We ended the quarter with 378 million shares outstanding. Regarding inventory, we ended the quarter with inventory up 10% compared to last year. There are couple of drivers behind the increase, including about 1 point impact from store openings, net of closures; about 2 point impact from the Janie and Jack acquisition; about a 2 point impact driven by an increase in in-transit times. As others have noted, ocean freight carrier bankruptcies have resulted in carrier consolidation and larger vessels used for transport. These larger vessels generally take longer to load and off-load, resulting in an overall increase in in-transit time of about three to four days. Well, we have not seen any increase in ocean freight costs, we did begin to see the longer in-transit times beginning in Q4 of last year. While this normalized 5% increase is better than the reported, it still is too high against our near-term expectations for growth given the current dynamics in the market. As we mentioned for several brands, we are buying inventory tighter over the remainder of the year. Our inventory productivity has slipped for a number of years, and we must get back to best-in-class levels. We have invested in the necessary responsive tools to improve productivity, we have designed, improved operating processes, and put in place controls to deliver improved operating discipline, and now we are focused on rightsizing our inventory levels to the appropriate channel demand to improve yield and return. Regarding capital in store count, our year-to-date capital expenditures were $165 million. At the start of the year, we guided to fiscal 2019 capital expenditures of about $750 million, which includes about $650 million of base capital and $100 million of non-routine expansion costs related to one of our headquarters buildings and a build out of our Ohio D.C. Excluding the $100 million of non-routine costs, we have reduced our base capital to be about $575 million. The reduction in capital spend is primarily driven by changes in our key priorities and timing of Old Navy remodels. We remain focused on two key priorities, continuing to tap the profitable growth opportunities for Old Navy and Athleta retail footprint. And investing prudently in technology and supply chain initiatives that position all of our brands well for competitive differentiation. It's important to note, we expect a separation to affect capital requirements, which we are currently assessing and which could impact future spending levels. As we have better visibility into these potential costs, we will provide more information as relevant. On a net basis, we added nine Old Navy, Athleta and Banana Republic stores during the quarter, and we acquired a 140 Janie and Jack locations. At Gap brand, we closed eight stores, primarily in North America, net of openings, primarily in Asia. We ended the quarter with 3,335 company-operated stores. We've added about 10 new store openings for the year at Old Navy and Athleta and now expect 30 net store closures for the year. With regard to our earnings outlook for the remainder of the year, given the disappointing start and with unseasonable weather trends continuing through May, we are reducing our full-year earnings per share guidance. On a reported basis, we now expect earnings per share to be in the range of $2.04 to $2.14 for the full year. Excluding the gain on building sale, the restructuring costs, and any costs associated with preparing for and executing the separation, we now expect adjusted earnings per share to be in the range of $2.05 to $2.15. We now expect net sales to be about flat for the year, with comp sales for the full-year to be down low-single digits, and spread up low-single digits, driven by new store openings. We now expect adjusted first half earnings per share to decrease approximately 35% relative to EPS for the same period last year. And we continue to expect an improvement in second half comp and margin trends compared to the first half of the year, largely for the reasons I described at the start of my remarks. In closing, as we said, this was a difficult quarter. However, we have clear line of sight to the actions that we need to take both to strengthen our operating performance and respond to the retail environment we currently are facing. Importantly, we remain focused on the actions that we believe will set all of our brands up for long-term value creation. What we are seeing in the industry today supports our view that to position our current brands for sustained growth, they are best served by launching Old Navy, as a standalone Company with a single-minded focus on winning with its unique value proposition and strategies in a growing retail segment. And the new company as a portfolio of brands with the scaled operating platform that can leverage an attractive customer base and pursue enhanced margin opportunities. So with that, I'll turn it back over to Art for an update.