Tom Taylor
Analyst · Morgan Stanley. Please go ahead
Thank you, Wayne, and thanks to everyone for joining us on our second quarter 2019 earnings conference call. We are pleased with our second quarter 2019 earnings results as we delivered earnings per share that exceeded the high end of our guidance on robust sales growth from our new stores, solid comparable store sales growth of 3% and favorable expense timing. As we look to the remainder of the year, we believe we are in a strong competitive position to execute our strategies and navigate the unprecedented changes in the hard-surface flooring industry from tariffs and potential antidumping and countervailing duties. Second quarter total sales increased 19.8% to a record $520.3 million from $434.3 million last year. Comparable store sales grew 3% and were up 14.4% on a two-year stack basis. Excluding sales in the Houston market, where we are still cycling past strong prior-period results from Hurricane Harvey, our comparable store sales increased 5.5% and a 14.1% on a two-year stack basis. Moving on to earnings. We reported second quarter diluted earnings per share of $0.42, a 10.5% increase from $0.38 last year. Our adjusted second quarter diluted earnings per share were $0.34 per share, up 25.9% from last year’s $0.27 and $0.03 above the high end of our guidance of $0.29 to $0.31 per share. Let me now discuss some of the drivers of our second quarter 2019 sales and earnings growth, and how we see the balance of the year. The core pillars that we focus on to achieve our long-term sales and earnings growth targets and grow our estimated 8% market share are: one, opening new warehouse format stores in new and existing markets at a 20% annual rate; two, growing our comparable store sales in the mid- to high single-digit range by offering in-stock good, better, best products at an everyday low price; three, expanding and improving our connected customer experience; and four, improving the Pro customer experience. I will now touch on some of these and how they are contributing to our growth. First, opening new large warehouse stores. We successfully opened three new warehouse stores in the second quarter of 2019 compared with four stores last year, bringing the year-to-date total number of warehouse stores that we operate to 106 stores, up 20.5% from 88 warehouse stores at the end of the second quarter last year. Our second quarter openings were in Fort Worth, Texas and Tampa, Florida in May, and Saugus, Massachusetts in June, all successful markets for us. While still early in our new store life cycle, we are very pleased with the sales contribution from our new stores. New stores contributed to our better-than-expected second quarter total sales growth and year-over-year improvement in our new store productivity. The performance of our new stores gives us added confidence that our comparable store sales will sequentially accelerate in the second half of 2019 as more newer stores fall into the comparable store sales base. As we look into the third quarter, we expect to open seven stores, of which three stores already opened in July, St. Louis, Missouri, Northern Colorado, and El Paso, Texas. The majority of the remaining third quarter openings are expected to be in September. We remain on plan to open 20 new stores in 2019, which would represent, on average our seventh consecutive year of 20% unit growth. We continue to expect 60% of our 2019 new store openings will be in existing markets compared to 35% in 2018. Beyond 2019, we remain excited about the strong pipeline of potential stores and strive for a more balanced store opening cadence in 2020 and beyond. As a reminder, the 109 stores that we currently operate represent only a fraction of our potential U.S. store base. For example, our successful opening in Saugus, Massachusetts represents only our second store in the Boston area where we believe we have a significant runway for growth. Moving on to our second pillar of growth, comparable store sales. Our second quarter comparable store sales growth of 3% was at the high end of our expectations of 1% to 3% growth. Our monthly comparable store sales momentum improved throughout the quarter, leaving us optimistic about further acceleration in our comparable store sales in the second half of 2019. We are also encouraged that our strongest growth continues to come from what we characterize as our best products, which are generally more unique to Floor & Decor. Our large stores and deep in-stock inventory gives us a unique ability to out-of-sort our competitors and be the one-stop shop for our customers. Second quarter comparable store transactions, one measure of market share growth, increased 1.1%, but was up 3.2% and 12.7% on a two-year stack basis, excluding Houston. Our comparable store average ticket increased 1.9% in the second quarter with most of our categories increasing their average ticket. Turning to our sales performance within our merchandising categories. Our strongest sales growth continues to come from our laminate and rigid core luxury vinyl plank category, where total sales increased 39.8% from last year and accounted for 20.8% of our second quarter sales, up about 300 basis points from last year. We continue to be very pleased with the sales growth and attachment rates that we are experiencing in our higher-margin installation accessories categories. In the second quarter, total sales for the department increased 30% and accounted for 17% of our sales, up 130 basis points from last year. We expect this momentum to build in 2019 and beyond as we have added department leadership incentives, measurement metrics and made changes to our website to accelerate growth and improve the customer experience. As we think about the remainder of 2019 and beyond, we continue to believe that we will grow our market share in hard-surface flooring through our ongoing innovation initiatives and by offering consumers easy, affordable and updated stylish flooring solutions. And among many of the products we’re excited about in 2019 is an easy-to-install, thin-tiled branded under Floor & Decor’s exclusive Maximo tile brand. This tile option has been successful in our Florida market and will be rolled out to all of our stores in 2019. This type of tile is thinner than traditional tile, comes in a variety of colors and finishes and can be installed over existing tile. We also continued to build on our successful strategies to drive incremental growth by adding additional adhesive merchandise categories to our existing countertop and shower door programs. In the second quarter, we have begun testing vanities and vanity tops as well as bath accessories. As we have success, we will continue to add these programs to more stores. Expanding the connected customer experience is our third pillar of growth. Our connected customer strategies continue to drive double-digit sales growth from increases in both traffic and conversion. Our second quarter e-commerce sales increased 60% from last year and accounted for 10% of our tendered sales compared with 8% at the end of 2018. As a reminder, we estimate 70% of our customers who ultimately buy from us will visit our website during their buying process. What is exciting to us is that about 85% of online sales are being picked up in our stores, which gives us another unique opportunity to engage with customers to make sure that all the materials they need to complete their project and drive cross-selling opportunities. It also further demonstrates the importance of the synergy between our physical stores and our e-commerce platform in the purchase journey decision. We continue to see increased customers’ e-commerce engagement with tools like My Order, which allows us to work with a customer to build their order in our aisle on a mobile device so that they can buy that day and get on their way quicker or e-mail them the details so that they can think about it or change products and ultimately tend to them when they are ready. In the third quarter, we plan to add an improved room visualizer to deliver more personalization. And our fourth pillar of growth comes from investing holistically in our Pro customers. Investing in our Pro customers is to drive loyalty is a strategic priority of ours as we look to increase our share of wallet with our existing Pros as well as engage with Pros that do not currently shop with us. A crucial tool that we launched in the third quarter of 2018 is our PRO Premier Loyalty Program, along with an umbrella of needed business service offerings. We are very pleased with our rewards program and have seen a 49% increase in enrollments since the end of 2018. Importantly, we are now seeing growing and above-average redemption rates, which is a measure of the strength of our program and shows engagement. Said another way, our PRO Premier Rewards program is valuable and engaging, which in turn encourages our Pros to return and shop more often. In stores where Pro Premier engagement and redemption is highest, we see higher comparable store sales growth compared with stores that are not as far along in the development of their program. We are proud that our program placed second at the Loyalty360 Awards, beating out many established brands. In the second quarter, we also added two additional Pro partners, Sunbelt Rentals and [indiscernible]. Our Pro partners are third parties that provide unique discounts or advantages to our Pro Premier members. We currently have 17 partners, giving us critical mass, allowing us to shift our attention towards driving awareness and engagement with this important pillar of our loyalty program. In the second quarter, we saw a 28% increase from the first quarter of 2019 in Pro partner activities, validating the demand for these services. We are also pleased with the growth in the number of Pros that are using our PRO App, which was launched last year. Pros can use the app for receipt tracking, order details, SKU search, inventory lookup, quote bill, order function, UPC scan and tender purchases. Over the last 90 days, we’ve seen substantial increases from last years, and we expect usage to continue to grow as we further build out awareness, features and functionality, including schedule and Pro check-in. Collectively, these are examples of how we continue to add capabilities that enable us to drive engagement, customer satisfaction and wallet market share. We continue to make strides in growing our small but important commercial business. We have developed and have been piloting an outside regional account sales strategy, which leverages our stores and bridges us into the relationship in account management business that has been in place at independent flooring retailers and supply houses, which have historically supported this segment. We believe these are primarily new incremental sales from business customers that likely have not historically bought from retail, thereby opening a large segment of commercial flooring up to us. We are in the very early stages of addressing this commercial segment, but we see a large opportunity to disrupt the commercial flooring business, much like we have done in the residential flooring business. These sales provide a high return on capital as they leverage our existing supply chain and store infrastructure with no working capital or capital expenditures. We also continue to be excited about our designer initiative, and how they are impacting our sales and customer experience. As we have enhanced our design centers and given our designers new tools like tablets to help their clients, we continue to see improved results. In the second quarter alone, we saw designer appointments double last year’s volume, and our design consultation conversion rate is up substantially over last year. Most importantly, we know when the designer helps a customer, we see our customer satisfaction at its highest. Word-of-mouth is still one of the largest ways we keep customers satisfied and get new customers. Our free design services are integral to this free advertising. Let me now turn my comments to how we are thinking about the macroeconomic and geopolitical factors that affect our industry and the company. Let me first speak to how we plan to continue to mitigate the cost impact of tariffs on merchandise that we source from China, which has historically been the source of about 50% of the merchandise we sell. I will then discuss the potential impact from the proposed antidumping duties, or ADD, and countervailing duties, or CVD, on ceramic tiles that are sourced from China following a review by the International Trade commission, or ITC, and the Department of Commerce, or DOC, that was initiated by petition filed by the Tile Council of North America. First, on tariffs. We have a flexible global supply chain and experienced merchandise organization, which has allowed us to accelerate plans that we began in 2018 to diversify our countries of origin to reduce our sourcing risk. As a result, there will be a meaningful shift in our countries of origin in 2019 and beyond. Specifically, by the end of 2019, we expect the percentage of our merchandise sourced from China to decline to the mid-30% range from 50% in 2018. We believe it will continue to decline in 2020 and beyond. Moving on to the potential impact of ADD and CVD imposed on ceramic tiles sourced from China. We see and have planned for a significant reduction in ceramic tiles that is sourced from China by the end of 2019 from our accelerated actions to diversify our countries of origin. Tile, wall tile and tile deco are all subject to proposed new duties, and accounted for about 34% of our sales this year, of which approximately 39% was sourced from China. We believe we can lower our China-sourced tile exposure to the low single-digit range as a percentage of total sales by the end of 2019 due to the early actions we have taken in moving sourcing to other countries. We believe our growth, breadth of product line and flexible direct sourcing model from over 20 countries gives us a distinct competitive advantage. We are operating under the extended preliminary determination time line, which, if correct, we would find out what a proposed CVD rate might be in early September and the industry believes we will find out about the ADD rate in early November. The Department of Commerce’s final affirmative determination of ADD and CVD duties would not likely occur until the first quarter of 2020, followed by the ITC in the second quarter of 2020. We have positioned our inventory receipt flow around these timelines and believe our strategies will help mitigate these potential cost increases. Among the macroeconomic metrics that impact our industry and company, namely existing home sales and home price appreciation, we, like many others, remain cautiously optimistic that the recent pullback in interest rates will serve as a catalyst to moderate the persistent year-over-year decline in existing home sales that began in early 2018 and has continued throughout 2019. Recent housing data points to a potential for an improving trend, particularly in the second half of 2019 when existing home sales comparisons ease. As many of you know, the year-over-year decline in existing home sales moderated in April and May from the first quarter of 2019 and late 2018, leaving us encouraged about the second half of 2019. That said, we have company-specific drivers that we believe will sequentially accelerate our comparable store sales growth in the second half of 2019. Specifically, there will be more new stores entering our comparable store sales base and the difficult sales comparisons in the Houston market caused by Hurricane Harvey will further ease as we move through 2019. In addition, we plan to continue to drive sales growth by leveraging our merchandising, in-store and website strengths. As many of you know, one of our core strengths in – is our merchandising organization, which is always working towards the next generation of products that are innovative and trend-right and in many cases, exclusive to the Floor & Decor. You will see more of this as we move through the remainder of 2019. Before I turn the call over to Trevor, I would like to thank our associates for their hard work, service to our customers and execution. I’ll now the turn the call over to Trevor to discuss more of the details of our second quarter results and 2019 outlook.