Michael P. Durney
Analyst · William Blair
Okay. Thanks, John. A year ago, we identified a number of goals for the company, both short term and long term. On the professional side, we wanted to focus on the arc of their careers, providing value to professionals through the life cycle of their career. On the customer side, we wanted to deliver access to talent most efficiently and make their recruitment process as efficient and effective for them as possible. We aim to leverage the power of data and improve our business and to provide more vertical specific content, and we wanted to improve our capabilities in mobile. Our company goals for 2014 specifically focused on improving the Dice.com product in the areas of product development, sales and marketing, on innovating across the company and, in particular, in WorkDigital and we wanted to bring the Open Web service to market as a commercial product. And actually that we did in 2013. And lastly, we want to build a culture of high performance and innovation throughout the organization. Our specialty value proposition has always been strong, but as we've communicated to you and all of our stakeholders over the past year, we needed to deliver new and better products that are developed faster and are more responsive to customers and candidates' needs. Simply stated, we embarked on our mission to reposition the company for growth and to instill a sense of urgency throughout the organization. Today, it's clear that we are making progress on many fronts. The third quarter offers a number of proof points from my perspective. One, it's our third straight quarter of year-over-year organic growth in sales; two, the Dice.com business had year-over-year billings growth for the first time in 2 years; three, Open Web product reached 600 customers; four, we won a handful of awards for product innovation; and lastly, we're continuing to make strides in product development, which has been a key area of focus and investment. Those product investments are geared to drive long-term growth, including building the Dice.com product, focusing our efforts on enhancing data and developing mobile enabled sites and apps. In the third quarter, we had many notable product enhancements for hiring managers and professionals. I'll highlight a few starting with an update on Open Web, which is currently available through Dice and The IT Job Board. Open Web is our big data recruiting service that sources publicly available information and creates professional profiles of individuals that are optimized for recruiters and hiring managers. Core to our value proposition of delivering talent to hiring managers and recruiters efficiently, Open Web transforms the recruiting landscape by combining social recruiting and data analysis into one easy-to-use tool. Through September, more than 600 Open Web customers have been sold with Open Web having only been available for roughly 10 months in North America with Dice and for about 3 months in Europe with The IT Job Board. We're getting some terrific new feedback from hiring managers in Europe with Sainsbury's, Tata and Cognizant, among the first organizations in the U.K. to adopt this new way of sourcing talent. For Tata, their acquisition -- talent acquisition lead noted Open Web allows them to see candidates, and I quote, "in the round from the get go," providing a better, broader view and better insight into candidates before they engage with those professionals. This echoes the feedback we received from many Dice customers that Open Web; one, allows them to see more unique candidates; two, allows them to engage in a more meaningful conversation, sparking stronger response rates; and three, allows tremendous efficiency as the one-stop shop for insights and professionals. It's a great start, but we aren't resting on our success. Last quarter, we launched the integrated search product for Dice recruitment package customers that have added Open Web to their sourcing tools. This functionality allows customers to see all candidates that match their search criteria within one search, regardless of how the profile entered in the talent pool. With a streamlined workflow, we've increased engagement with Open Web and easily demonstrate that the world's tech talent is, literally, at your fingertips. The sourcing of public profiles will be quite competitive over time, but I'm absolutely convinced that the combination of access to publicly available information, combined with our rich resume and profile databases, will provide superior return for our customers. And there are more areas of product enhancements for Open Web to come. Another key in delivering tech talent is amplifying our job postings without losing the targeted advantage we naturally provide. Our Twitter cards, known as #Dice141, are delivering greater reach and visibility within the tech community. That product was recently recognized as one of the 6, 2014 Awesome New Technologies for HR at the 17th annual HR Technology Conference. #Dice141 enables us to attach richer information for our clients to their everyday tweets of Dice job postings on Twitter and we are making those tweets even smarter by showing hiring managers, just which hashtags they should be using to get in front of the tech talent they desire, another key improvement. In this way, we've become a source of social recruiting strategies for employers and recruiters, further cementing our specialty role. Improving engagement with professionals more broadly and over the arc of their career is key to our long-term success. On eFinancialCareers, we recently launched a compare me module that allows financial services professionals to rank themselves against other professionals in the industry or within their sectors to understand where they have gaps in their profile and experience. Since launch, traffic to compare me has grown by 8% month-over-month. And today, approximately 10% of all users who made their profile searchable have used the feature to better educate themselves and optimize their profile for hiring managers. In addition, we've expanded our eFinancialCareers service by launching a mandarin language site, targeting the domestic financial services market in China. eFinancialCareers has performed well for us in China with an English language version, but now we can address a broader opportunity in the market by operating a Chinese language site. In addition, we launched an English language site for Malaysia, which is developing as a regional financial center with international openness [ph]. To provide an example of focusing on data, to improve our business, we recently started using aggregated search behaviors of candidates to show noncustomers of eFinancialCareers how the search patterns demonstrated they're missing out on candidate traffic that had come to the site specifically looking for their jobs. That effort has already won back some lost customers and opened doors for prospects who are not currently customers. It's a relatively small example but shows how we're improving our performance by using data that only we have. In our Healthcare segment, we are on plan with the integration of our 2 services, HEALTHeCAREERS and Health Callings with employer, job and professional content being migrated monthly. At the same time, we're pushing through product improvements on the HEALTHeCAREERS site and we're seeing stronger application rates from changes made to our search engine. Since we made the change, the application rate from search has improved by 37%. For our Hospitality brand, Hcareers, we've upgraded the look and feel of the site as well as started to publish original content and have recently upgraded the search functionality on the site for the first time in many years. In mobile, we've made improvements on offerings at Dice, HEALTHeCAREERS and Hcareers, and we now have more frequent upgrades and enhancements to our mobile offerings. Finally, in focusing on innovation, I wanted to point out a product that this year was named the top innovator in social data by DataWeek. EventGraph is a social media listing product that provides more context to online conversations by leveraging location data and the rich profile data from Open Web. EventGraph allows brands to understand where those conversations are occurring and to get a clear picture of the individuals behind those updates. It's early to look at this as a business line, but this is an example of the types of products that come from an innovative focus to build product pipelines. This is the second product from WorkDigital to win this award in 2 years, and is a great recognition for our continued efforts. As we've discussed over the past year, we knew that we need to strengthen our foundation, including; one, introducing new products and services; two, faster innovation in our current services; and three, expanding our market opportunity through acquisition. While this is a work in progress, we're pleased to deliver the efficient recruiting solutions, employers need and to enhance our services and product line. We are the leading specialty online recruiting company in 6 key verticals. Fundamentally, we've always known that one career site doesn't fit all careers. The opportunity here is to leverage our specialty focus to create long-term value for our customers, communities, team members and shareholders. In addition to all the work on our individual brands, we're working towards unifying the organization and improving our overall capabilities. In September, we launched a new Dice Holdings corporate website. This new site is meant to reflect our people-centric mission, bringing the right people together in what will, hopefully, prove long, fruitful professional relationships. We aim to showcase both our strengths and how we accelerate improvements in our internal practices and performance while demonstrating to all our stake holders that we're team of over 800 people who embrace innovation and change. We're tackling it together as a team, as I've said in the past, our company has undergone a lot of change, but I feel now that we have the team in place to move us forward and I want to express my gratitude for the team's hard work, not only in this quarter but for many of my teammates over several years to make Dice Holdings a stronger, more valuable company. So with that, let's open up to questions.