Glen Hauenstein
Analyst · Deutsche Bank
Thanks, Ed and good morning, everyone. While the overall revenue environment continues to present challenges, we expect to outperform our network peers on unit revenues once again in the second quarter. This is truly a testament to our entire team who continue to provide industry leading revenues by delivering an unparalleled level of reliability and great customer service every day. Turning to our June quarter performance, revenues declined 2% compared to last year, including roughly $65 million of pressure from currency. We continue to see closing domestic yield deterioration on stable corporate ticket volumes producing domestic corporate unit revenue trends that are down in the high single-digits. This pressure, combined with continued foreign currency impacts and supply demand imbalances primarily in the Trans-Atlantic and China regions, drove a 4.9% decline in system passenger revenues. While we faced a number of headwinds in the quarter, the expansions of our ancillary revenue initiative remains a significant positive for us. Our branded fare initiative continues to see strong momentum. Total merchandising revenues for the quarter increased more than $40 million or 13% year-over-year. Comfort+ paid load factory increased by 15 points to 46% as we began selling this product in the purchase path in mid-May. We now expect Comfort+ to generate nearly $300 million of up-sell revenues in the second half of 2016 with further upside in 2017 as we begin the international rollout scheduled to be complete by the end of ‘17. We now have rolled out our basic economy product to over 7,000 domestic markets or about 50% of our domestic revenue base. We anticipate that we will have full domestic coverage sometime in 2017. Our international rollout of this product has begun and we are now testing the product in over 50 international markets. Our intent is to have this in all international markets during the year ‘18. Our partnership with American Express produced $90 million of incremental value in this quarter and we expect over $300 million for the year. New current acquisitions are on a pace for another record year and have increased 30% year-to-date over our record 2015. A special thanks to the SkyMiles and American Express teams for the great success we have had in enrolling new members this year. We have a great partner in American Express and look forward to our continued efforts to provide the leading co-brand offering to our mutual customers. While there are areas of the business that have great momentum, there are others that require additional work. Our entire commercial team has focused on changing the revenue trajectory and getting back to positive RASM by year end. Let me outline for you some of the major initiatives we have underway by region to ensure that we can achieve our goal. Domestically our unit revenues declined 6% on 5% capacity growth for the June quarter and while absolute volumes for business traffic remained solid, quite simply they didn’t keep pace with sales growth. Yields were further pressured as traditional AP and minimum stay requirements were absent in many major U.S. markets. On the other hand, leisure yields are strengthening and demand remained strong, so going forward, our path to improving domestic RASM starts by moderating our domestic capacity growth. This will begin in our post-summer schedule that begins late August. With continued strength and leisure demand and yields reduced capacity growth should allow us to position our inventory towards higher yielding, long AP leisure fares. This should provide a cushion for unit revenues that will more than offset stubbornly low business fares that are largely sold within the month. July and August will post strong domestic margins and cash flow as we run out the remainder of our summer schedule. We are confident that we will then see substantial RASM improvement in the September timeframe and may even achieve positive domestic revenue as early as September. In Latin America, unit revenues were down 5% in the quarter. But June achieved our first positive unit revenue results in 26 months. This result was achieved as Brazil unit revenue declines moderated to just 4% on strengthening currency and capacity reductions. Delta has removed 25% of capacity in Brazil to deal with the economic crisis. Mexico continued to be strong for us on both leisure and business demand and RASM during the quarter was up 4 points. Caribbean demand remained solid and we expect favorable unit revenues beginning in 3Q as we lap our own and industry capacity increases. For the remainder of the year, our Latin capacity will decline 2 points to 3 points and we expect this entity to inflect in RASM, consistently as early as the September quarter on reduced currency pressures, strengthening demand and reduced capacity offering. Moving to the Pacific, the 5% unit revenue decline in the June quarter was the result of a 4-point headwind from lower year-on-year hedge gains. Additionally, there were 2 points of negative impact from – negative fuel searches – surcharges, partly offset by the appreciation of the end spot rate. As the business practice, we hedge at least 50% of our net yen exposure in any given quarter. However in 2015, we have more significant positions in place at more favorable rates than we do currently. In fact, we expect to recognize a $5 million hedge loss in the back half of this year compared to a $90 million gain last year. $70 million of that headwind will occur in the September quarter alone, accounting for nearly 1 point of negative system PRASM and more than 7 points of impact on the Pacific unit revenues. Excluding hedges, we achieved flat RASM in Japan in the June quarter held by our capacity adjustments, our focus on higher you yielding U.S. point of sales traffic and recovery in the Japan point of sale resort markets, driven by a stronger yen. The strength in Japan was firmly offset by yield pressures in China. Passenger growth in China was up 7% in the quarter and we continue to see increasing demand for connecting traffic with our partners China Eastern and China Southern. However, industry capacity to and from the U.S. increased nearly 25% in the second quarter, which pressured yields. This capacity is expected to continue in the second half. For the remainder of the year in the Pacific, we are accelerating our capacity reductions and expect to be down roughly 7.5% in the third quarter and 5% for the winter season. We expect the combination of our planned capacity reductions, along with the stronger yen to achieve positive RASM growth later this year, excluding the hedge impact. Finally, in the Trans-Atlantic entity, Delta’s second quarter capacity grew in line with traffic trends at 2%, while the industry increased capacity by 10% pressuring yields. Although this drove our unit revenues down 4.5% for the quarter, the Trans-Atlantic is still on track to produce one of the most profitable summers in history. That said, this area continues to be where we face the greatest challenge in our efforts to get back to positive RASM and we are now facing even additional pressures from Brexit. In our Continental European markets, customer growth nearly matched capacity growth of five, but double digit low cost carrier growth pressured yields. In the second quarter, Delta and Air France KLM began a code-share agreement with Jet Airways. We are very optimistic about this opportunity to feed Paris, Amsterdam and London going forward. And given the contra-seasonal nature of the India market, we expect to have a positive impact on fourth quarter Trans-Atlantic revenues. In the UK, Delta’s British pound denominated revenue is roughly 350 million on an annual basis. So when the pound devalued 12% versus the pre-Brexit levels, our revenues were reduced by 40 million from currency alone. Since the leave decision, we haven’t seen a material impact on volumes, but as Ed mentioned along with our partner, Virgin Atlantic, we are taking additional capacity out of the UK for winter to address the headwinds of the region. The reduction is focused on UK origin leisure markets. These changes combined with other actions we are taking will result in our winter IATA scheduled capacity in the Trans-Atlantic being down for the second consecutive year. Even with these capacity actions, we do not expect RASM in the Trans-Atlantic to inflect until sometime in ‘17. At a system level, with these plans in place across all of our entities and the trends that we see today for the September quarter, we are forecasting system unit revenues to be down between 4% and 6% on a 1% to 2% year-over-year capacity increase. We expect July and August to be at or slightly below the bottom end of that range with September markedly better than both of those months. Calendar placement creates noise between the months and will be a 2-point headwind in August and a 2-point benefit to September. Additionally, September should see benefit and as currency and fuel surcharge headwinds ease and the fall capacity changes begin to be implemented. So to wrap everything up, while the current environment remains challenging, we continue to outperform our peer set. We have plans in place to address the challenges we face and are executing against those plans. Where we haven’t seen the desire traction in our unit revenues, we are taking actions with revenue management strategies and capacity levels. And if necessary, we will take further actions to make sure that we maintain the momentum to achieve our goal of getting to positive unit revenue by year end and ahead of our network peers. And with that, I would like to turn it over to my good friend, Paul Jacobson.