Earnings Labs

Delta Air Lines, Inc. (DAL)

Q3 2016 Earnings Call· Thu, Oct 13, 2016

$67.22

-1.16%

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Transcript

Operator

Operator

Welcome to the Delta Air Lines Third Quarter Financial Results Conference Call. My name is Noah and I will be your coordinator. [Operator Instructions]. I would now like to turn the call over to Ms. Jill Sullivan-Greer, Vice President of Investor Relations.

Jill Sullivan-Greer

Analyst

Thanks, Noah. Good morning, everyone and thanks for joining us for our September quarter call. Joining us from Atlanta today are our CEO Ed Bastian, our President Glen Hauenstein and our CFO Paul Jacobson. Our entire leadership team is here in the room for the Q&A session. Ed will open the call and give an overview of our financial performance. Glen will then address the revenue environment and Paul will conclude with a review of our cost performance and cash flow. To get in as many questions as possible during the Q&A, please limit yourself to one question and a brief follow-up. Today's discussion contains forward-looking statements that represent our beliefs or expectations about future events. All forward-looking statements involve risk and uncertainties that could cause the actual results to differ materially from the forward-looking statements. Some of the factors that may cause such differences are described in Delta's SEC filings. We will discuss non-GAAP financial measures. All results exclude special items unless otherwise noted. You can find the reconciliation of our non-GAAP measures on the investor relations page at IR.Delta.com. With that, I'll turn the call over to our Chief Executive Officer, Ed Bastian.

Ed Bastian

Analyst

Thanks, Jill. Good morning, everyone, appreciate you joining us. This morning Delta reported a $1.9 billion pretax profit for the September quarter and earnings per share of $1.70 versus consensus of $1.65. The resiliency of our business and our people stood out this quarter as we generated a solid 19% operating margin, $1.1 billion of free cash flow despite the weakest revenue environment in recent memory and the impact of the $150 million technology outage. We apologize once more to those who were impacted by the outage and have already taken action to make sure an event like this doesn't happen again. I want to thank the entire Delta team for their great efforts, not only through the disruption, but also as we've worked to restore customers' confidence in Delta's reliability. Even with the impact of the outage, we delivered solid operations with a 99% mainline completion factor and an on-time arrival rate of 84% for the quarter. Importantly, of the 22 systemwide perfect completion factor days we had this quarter, what we call "brand perfect days" with both Delta and Delta Connection having perfect completion in all 5500 daily flights, 21 of them came after the events in August. So the operation is back and running stronger than ever and our team proved once more why they are the very best. I'm pleased to say we've added another $325 million towards next year's profit sharing for our employees, bringing the total so far this year to $920 million. While the outage was a one-time event, the bigger challenge we face is from continued unit revenue declines, a trend that has persisted for the last seven quarters. And while our strong cost execution and lower fuel prices allowed us to keep margins consistent with last year in the September quarter,…

Glen Hauenstein

Analyst

Thanks, Ed and good morning, everyone. I'd also like to start by thanking the Delta people for their perseverance through a challenging quarter. It is your hard work and dedication that sets Delta apart in our customers' eyes. And that translates into the revenue premium we realize to the industry. As Ed mentioned, the biggest challenge we face as a company is the persistent decline of unit revenues. This quarter our RASM was down 6.8%, including roughly 1 point of impact on the August outage and an additional point of headwind as we lapped the yen hedge gains from last year. Excluding our outage, our unit revenues were at the bottom end of our initial guidance range and we attribute that shortfall primarily to two factors. First, the Transatlantic proved more challenging than we expected, given the supply/demand imbalance in the region, caused by multiple terrorist events, low-cost carrier growth and Brexit which we're primarily seeing in the devaluation of the British pound. Second, the domestic close-in yield environment was weaker than expected in the first half of the quarter, particularly in early August. Overall, domestic unit revenues declined 7% on 4% capacity growth in the September quarter, with nearly 2 points of the decline attributable to the August outage. While this result was weaker than we initially anticipated, we did see improvement as we went through the quarter, particularly as we lowered our capacity levels with our fall schedule in mid-August and adjusted some revenue management strategies. The improvement was most evident in September when domestic unit revenue declines moderated to 2.5% for the month, driven primarily by improving business revenues. It is these trends that give us cautious optimism that we will have a path to positive RASM in the domestic entity in the December-January time frame, if…

Paul Jacobson

Analyst

Thank you, Glen and good morning, everyone, thank you for joining us this morning. Once again this quarter the Delta team was able to show with our continued discipline on cost and focus on free cash flow that we've built a solid foundation that has put us in a good position to weather the inevitable challenges we face in this business to deliver sustainable results. Lower fuel prices drove a roughly $300 million decline in total operating expenses, on a 1.5% increase in capacity. Non-fuel CASM was essentially flat, including the half-point impact of the outage. This result is consistent with our initial guidance, as we continue to leverage the solid cost foundation we have built and deliver strong productivity savings, while we also continue to benefit from our upgauging initiatives. We expect our non-fuel unit cost to increase 1% to 2% in the December quarter which doesn't include any impact for a potential pilot agreement. This is slightly higher than our run rate from the past couple of quarters, but still comfortably below our 2% annual target, as we're seeing some pressure from our lower capacity levels and timing of maintenance spend. Turning to fuel, our total fuel expense declined by $350 million or 18% year-over-year, we had no hedge impacts during the current period given our decision to early settle our remaining 2016 positions during the June quarter. The refinery lost $45 million for the quarter, consistent with expectations driven by lower crack spreads. The hard work of our fuel team, coupled with the expertise we have with the refinery, has allowed us to harvest about a $0.03 per gallon unhedged fuel cost advantage over our competitors and we're focused on widening that lead. This advantage will become even more important as we look ahead to the fourth…

Jill Sullivan-Greer

Analyst

Thanks, Ed, Glen and Paul. Before we turn to the analyst Q&A, I'd like to remind everybody to mark your calendars for Delta's annual Investor Day which this year will be held on December 15. So with that Noah, if you could give everybody instructions for the Q&A session.

Operator

Operator

[Operator Instructions]. And we will take our first question from Hunter Keay with Wolfe Research.

Hunter Keay

Analyst

Can you guys talk about, you mentioned LCCs in the Transatlantic and you talked about leveraging the JVs and exploring new partnerships. It sounds like you guys are starting to take a creative approach a little bit or at least considering a new approach to how to deal with that, because obviously there's the short term issue of oversupply, but there's a long term issue of the competitive dynamic changing a little bit. So is there a scenario where you guys consider maybe doing something a little more dramatic, like an airline within an airline strategy or something like that? Or is this plan to compete by using basic economy and segmenting your own cabin? And maybe something a little more tactical?

Ed Bastian

Analyst

Hunter, no, we have no intent to create an airline within an airline.

Hunter Keay

Analyst

And then can you maybe give us some color on how you guys use your route profitability reports and maybe how it's evolved in the last couple years? I think a lot of people are curious to know airlines and how Delta specifically plans for capacity. Is it a daily basis? Is it a weekly thing? Is there ever an element of strategic soft factors that are considered? Or is it simply, you get the route profitability reports, you see which routes are now losing money that used to make money and you trim back on those? I think maybe Glen, you want to talk about this. Just at a high level, can you sort of let us in to sort of how you plan in a changing demand environment? Thanks a lot.

Glen Hauenstein

Analyst

Hunter, that's a great question and of course there are a lot of elements that go into those decisions, including the market sizes, the relevant positions of the carrier, the long term sustainability and profitability potential of the market. But we adjust on a monthly basis, as you know and at about 3 to 4 months out, the less we touch the schedule, the better it is for our customers, because customers once they buy a ticket want you to fulfill that commitment of applying what they've purchased from you. So that's why it does take us a few months to ratchet up or ratchet down capacity in advance, once we see the trends developing.

Operator

Operator

We will take our next question from Duane Pfennigwerth with Evercore ISI.

Duane Pfennigwerth

Analyst · Evercore ISI.

I wonder from a high level could you talk about your fleet assumptions underlying the 1% growth rate in 2017? Any incremental deferrals or retirements underpinning that plan?

Ed Bastian

Analyst · Evercore ISI.

Duane, we're not going to get specific on 2017 at all. We will get specific at the December 15 event that Jill mentioned. But right now we're still in the planning stages for 2017, so it'd be premature and speculative.

Duane Pfennigwerth

Analyst · Evercore ISI.

Okay. How about some of the recent press reports about incremental regional aircraft orders? Are those replacement in nature or are you getting additional scope relief in this agreement in principle?

Ed Bastian

Analyst · Evercore ISI.

We have not made any incremental purchases of regional jet aircraft. There was certainly during the discussion with the pilots, whether we wanted to or not, but we're not planning on increasing our regional jet scope at this point.

Operator

Operator

We will take our next question from Michael Linenberg with Deutsche Bank.

Michael Linenberg

Analyst · Deutsche Bank.

Two questions here. Glen, you called out I think Brexit as an issue. What did you see with your position at Virgin Atlantic? And what was the, I guess, benefit from Virgin Atlantic in the numbers this quarter? It looked like it may have run through the miscellaneous line. Can you highlight that?

Glen Hauenstein

Analyst · Deutsche Bank.

Well I'll let Paul highlight the numbers, but clearly the hit to revenue was primarily based and almost solely based on the depreciation of the currency. And so you know that's a pretty dramatic, more than 50% of the revenues in the joint venture we have with Virgin come as point of origin UK and are denominated in pounds, so when you have a big currency moves like that there's a dramatic change in the revenue profile. Interestingly enough, we have not seen a lot of demand destruction, so that's the positive part. And we'll see how the winter, we're taking a very cautious approach with capacity into the UK, targeting it down in the mid single digits. Hopefully that will mitigate some of the drag we have from the currency.

Michael Linenberg

Analyst · Deutsche Bank.

And then I guess Paul, sort of the P&L impact, what it was this year versus a year ago in the miscellaneous line?

Ed Bastian

Analyst · Deutsche Bank.

Virgin is a private company so we're not going to give you the specific results of Virgin. But what I can tell you is it's largely consistent with what we had last third quarter.

Michael Linenberg

Analyst · Deutsche Bank.

And then just a quick one on the refinery. I think Paul, you indicated that it did lose $45 million for the quarter and I think publicly you've said that the estimate for the year is around $100 million? Is that still right? We've had some movement in fuel of late, so is that still a good number to use?

Paul Jacobson

Analyst · Deutsche Bank.

Yes, Mike it is. We've said on previous calls that we expect the full year refinery loss to be about $100 million. We're still in that range, even with the movement in prices, cracks have remained relatively consistent through this move up in crude.

Operator

Operator

We will take our next question from David Vernon with Bernstein.

David Vernon

Analyst · Bernstein.

Glen, you mentioned that you guys had changed or tweaked your revenue management practices which helped support the domestic RASM. Could you help us understand maybe what approach you took and how the market reacted to any of the changes you might have made externally? To how you're managing that yield in domestic?

Glen Hauenstein

Analyst · Bernstein.

We had gotten some very complicated pricing strategies in place that were becoming very difficult for us to manage in a simplified fare environment and so we went to a much more, much higher reliance on revenue management and a little bit less reliance on the pricing structure. We're trying achieve pricing structure advantages. So that was all an internal, I couldn't tell you how our competitors reacted to that. I don't even know if they've seen it.

David Vernon

Analyst · Bernstein.

So it was more of an internal action it that just resulted in a better outcome?

Glen Hauenstein

Analyst · Bernstein.

Correct.

David Vernon

Analyst · Bernstein.

Okay. And then maybe Paul, just as you think about longer term and I appreciate that you guys want to respect the negotiating process and not talk about the pilot contract, but if you think about the long term rate of sort of CASM ex fuel including profit sharing, directionally what sort of number should we think about that number being in the three to five year time frame?

Paul Jacobson

Analyst · Bernstein.

David, good morning and first of all welcome to the sector. As Ed mentioned, we'll have more detail on 2017, but as we've talked about in our long term plans that we typically update in the May time frame, long term we're still committed to the 2% non-fuel CASM growth for the future. Or lower.

David Vernon

Analyst · Bernstein.

Okay. So then as you think about that kind of playing into next year and obviously seeing a little bit above that on the pilot contract, that actually puts a little more short term pressure on the need to get the RASM up, right? Am I thinking about that correctly?

Paul Jacobson

Analyst · Bernstein.

Certainly as what we articulated in our comments before the Q&A, the operating margin pressure that we see from fuel, from costs, etcetera is driving the continued urgency and challenges to get RASM higher. That's a prime focus irrespective of what we do in the cost structure overall. But we'll get into the 2017 and longer term as we talk about it at Investor Day in December.

Operator

Operator

We will take our next question from Jamie Baker with JPMorgan.

Jamie Baker

Analyst · JPMorgan.

Question for Glen, so JPMorgan won't permit me to buy basic economy. It's a product that's not well suited for business travel, so whether I try to book it myself or through my agency, basic economy is walled off. Can't see it, can't buy it, fine with me, probably fine with you, I prefer to be kept in the upgrade lottery and have some flexibility on the day of departure. So my question is whether my employer here is the norm or the exception? I mean if you were to look at, I don't know, your top 50 corporate accounts, is it common for most of them to have walled off this product for employees? Or do you not even have the ability to tell?

Glen Hauenstein

Analyst · JPMorgan.

It's not uncommon for employers to wall that fare product off.

Jamie Baker

Analyst · JPMorgan.

And would you say the overwhelming majority do? The slight majority? Any color?

Glen Hauenstein

Analyst · JPMorgan.

A significant number of major corporations in the United States. How's that? I'm getting some counsel here watching the political debate go on, in what to say and what not to say.

Jamie Baker

Analyst · JPMorgan.

Very important lesson, though hopefully none of us need quite that level of schooling at this point. You've targeted -- so second question for Paul. You've targeted I guess 17% to 19% margins over the 2016 to 2018 timeframe. It looks like expectations for next year are actually below that, so the market doesn't exhibit a lot of confidence in this target. Fuel's heading higher, pilot costs heading higher. Arithmetically it looks like you have to have at least 3% RASM just to stay at the low end of the margin range for next year? Do you still have confidence that these targets are achievable? Or put differently, is it inevitable that Investor Day you have to revise them?

Paul Jacobson

Analyst · JPMorgan.

I will agree with you that the market has not expressed confidence in a lot of things that we're doing in the short term. We remain confident in our targets and our long term goals of what we're trying to achieve. We're talking about margin sustainability. We're talking about taking those steps to get there. We've known for a while now that fuel prices were trending higher and as we've talked about for multiple quarters, we're here. And that is fully expected and we believe the steps that we're taking are the necessary ones to preserve the foundation that we've created.

Ed Bastian

Analyst · JPMorgan.

The targets we put out there were just a few months ago, so there was nothing with what we put out that's changed. We expect to have a final deal, we expect the fuel prices to start to tick up, we expected to have RASM softness throughout this year. And you're right, the challenge is to get RASM back positive and we're optimistic that's exactly what we'll be doing.

Glen Hauenstein

Analyst · JPMorgan.

Could I add one thing, I think the one thing that would give us a lot of confidence, we do see a lot of green shoots like we saw in Latin and the domestic arena. And really if you look back at history, significantly lower fuel ultimately translates into lower fares. That's kind of a very high correlation over a long period of time, higher fuel turns into higher fares. The exact lag can vary, but it's usually in the 3 to 5 month category and as Paul says, we're facing higher fuel. And so we would expect seeing what we're seeing in the events and what we know, based on history of how long it takes for that to work its way back into the pricing structure, that it is right around the corner, we feel.

Operator

Operator

We will take our next question from Helane Becker with Cowen and Company.

Helane Becker

Analyst · Cowen and Company.

So on a unit revenue guidance for the fourth quarter, is there any way you can break down the percent related to FX and the percent related to calendar shift?

Ed Bastian

Analyst · Cowen and Company.

The FX is not a big number, it's less than one point of negative impact. We don't have the calendar shift data because it's really, there's a lot of movement, that's why we try to give a 90-day forward kind of November through January view of what we see going on domestically.

Helane Becker

Analyst · Cowen and Company.

And then my other question, just as you think about the New York area and the construction that's going on at LaGuardia and everything that's occurring, are you finding that your customers are shifting from LaGuardia to JFK? Or are there issues related to that, that are going to hold you back from being able to continue to expand the operation there?

Ed Bastian

Analyst · Cowen and Company.

No, we're not. We're certainly well aware of some of the roadway challenges as the central terminal building construction started a couple months ago, but we're working with the port, we're working with the Governor's office to come up with better traffic patterns and no, we don't see any significant shift of markets.

Operator

Operator

We will take our next question from Joseph DeNardi with Stifel.

Joseph DeNardi

Analyst · Stifel.

Glen, just a question on the Aeromexico relationship and the accounting around that. Can you just talk about, does that become a benefit from a PRASM standpoint, as some of the revenue flows through but the ASMs don't? If you could just walk us through how you plan to account for that once it closes?

Paul Jacobson

Analyst · Stifel.

So the Aeromexico, once that deal closes, assuming we get all the regulatory approvals and move forward which we expect will look a lot like the Virgin Atlantic accounting, so we'll have a piece of the joint venture that will flow through revenues and then we'll have a share of income which will flow through non-op.

Joseph DeNardi

Analyst · Stifel.

Okay, so the part that flows through revenue, will that become a tailwind for PRASM, since there won't be any corresponding ASMs for that?

Glen Hauenstein

Analyst · Stifel.

No, that's not the way it works. It's our reported unit revenues and then it goes into a different line item that's not in the reported unit revenues, (technical difficulty) key benefits.

Joseph DeNardi

Analyst · Stifel.

Okay. And then Paul, just a question on cash flows for this year, I know you guys don't guide on a full year basis, but are you still on track for the $8 billion to $9 billion target that you've given?

Paul Jacobson

Analyst · Stifel.

Yes, we're still largely on track as Ed talked about. We gave those numbers and figures back in May just a few months ago. We always project for higher fuel prices and we still feel good about our cash flow performance.

Operator

Operator

We will take our next question from Julie Yates with Credit Suisse.

Julie Yates

Analyst · Credit Suisse.

Glen, can you help frame expectations on the monthly PRASM cadence, just given all the calendar headwinds and noise that we'll see particularly in October?

Glen Hauenstein

Analyst · Credit Suisse.

Yes, particularly October we'll be at the low end of the spectrum, actually below the quarterly guidance. November will be significantly above and December and January together, December will be significantly worse and January will be significantly better, as a lot of the holiday returns shift into the first couple of weeks of January.

Julie Yates

Analyst · Credit Suisse.

Any updated thoughts on moving away from the monthlies, given all the noise it's been creating for the stock?

Ed Bastian

Analyst · Credit Suisse.

We have no plans at this time, Julie.

Julie Yates

Analyst · Credit Suisse.

Okay. And then one for Paul, Paul more specifically on 2017 in terms of the levers that you have to offset labor inflation and the headwind from slower unit growth, can you just remind us of some of the initiatives on the maintenance side and other opportunities that you have?

Paul Jacobson

Analyst · Credit Suisse.

Sure, Julie, we can go into more detail at Investor Day, but as a reminder we're still in the middle innings of our upgauging strategy and we expect to continue to get those benefits in 2017 and beyond. That serves as the foundation, but we can get more specific on productivity initiatives and how we achieve those results tactically as we go through Investor Day in December.

Operator

Operator

We will take our next question from Dan McKenzie with Buckingham Research.

Dan McKenzie

Analyst · Buckingham Research.

Just a couple questions here. Glen, 1% growth in 2017, I'm wondering if you can share what the original plan was? Is that something that's less than what you had previously thought?

Glen Hauenstein

Analyst · Buckingham Research.

This is the original plan for 2017. The planning season, we're just coming to the end of budget season or the beginning of budget season here and that's the template that we put out to the operating group.

Dan McKenzie

Analyst · Buckingham Research.

Okay. And then Paul, given the 1% growth, I'm wondering if you can perhaps provide some more specificity on how we should think about aircraft and non-aircraft CapEx next year? I know you've put out a range before, but does the slower growth perhaps affect CapEx?

Paul Jacobson

Analyst · Buckingham Research.

As Ed mentioned we'll provide more details on 2017 at Investor Day, but we're still consistent with what we shared a few months ago.

Operator

Operator

We will take our next question from Rajeev Lalwani with Morgan Stanley.

Rajeev Lalwani

Analyst · Morgan Stanley.

First question just on the positive RASM comment for early next year. How do you get comfortable with getting there, just given the fact that we've sort of been here before and had to push it out a couple of times? Or said another way, what's different this time?

Glen Hauenstein

Analyst · Morgan Stanley.

Well, the difference is the yields on close-in bookings. Yields in close-in booking volumes have significantly improved from where they were just six or eight weeks ago. And so as we went through the month, inside the month we were losing 3 to 4 points of unit revenues [indiscernible] and we get to a month say even, we would close the month minus 3% to 4% domestically. That number has significantly reduced. Now it's flat to minus 1% inside the month and so you see those trends sequentially and derivatively being improved week over week and month over month. So those trends continue to develop the way they have been, we see that that close-in inside the month would shift into positive territory the next few weeks and months here.

Ed Bastian

Analyst · Morgan Stanley.

I think the other thing to note is that capacity levels are lower than they've been all year long and will stay there until we get to the unit revenues we need and fuel prices have also firmed up which is providing a pricing floor. So I think we've got a lot of change we see happening in our specific circumstances.

Rajeev Lalwani

Analyst · Morgan Stanley.

And then a quick follow-up as it relates to the midpoint of your guidance, does that reflect close-in continuing to improve or that strength remaining as you look through the quarter?

Glen Hauenstein

Analyst · Morgan Stanley.

It assumes what we see today. It does not assume further deterioration or improvement.

Operator

Operator

We will take our next question from Savi Syth with Raymond James.

Savi Syth

Analyst · Raymond James.

Follow-up question on the pilot cost side of things. I know you don't want to talk about the contract or anything, but if it does pass within 4Q, is the accounting for that going to be reflected in the fourth quarter EPS? Or I was just kind of curious how the retroactive pay will be treated if the contract is ratified?

Ed Bastian

Analyst · Raymond James.

If the contract is ratified, Savi and if there is a retro component to it, yes, in the fourth quarter there would be an accounting. But right now we're not making any assumptions or making any comment on it.

Savi Syth

Analyst · Raymond James.

And then just if I may ask I know that you probably won't comment on some of the news out there about interest in Avianca, but just wondering if you could provide a little bit of insight into what you would gain from a closer relationship with Avianca? Or just what you might be missing in that part of the region and what you could do to address it?

Ed Bastian

Analyst · Raymond James.

Your earlier premise is correct. We're not going to speculate on Avianca.

Savi Syth

Analyst · Raymond James.

Or maybe if you can provide a little bit more color on maybe what you're missing in and I'm guessing because you seem to have a good relationship with GOL and have access to Brazil, so is it more, what's missing in Latin America from Delta's network?

Ed Bastian

Analyst · Raymond James.

Well, we've got a great partner in Mexico, we've got a great partner in Brazil, we've got a great partner in Argentina. We don't have a partner relationship in Central America.

Operator

Operator

We will take our next question from Jack Atkins with Stephens.

Jack Atkins

Analyst · Stephens.

Just a follow-up on an earlier question first here, if you could help me reconcile your comments around close-in yields improving over the last 6 to 8 weeks, but I think the September domestic RASM was down 2.5% I believe you said earlier? The original expectation I think on the last call was for flattish, so if you can help me reconcile positive close-in commentary relative to underperformance in September?

Glen Hauenstein

Analyst · Stephens.

Minus 2.5% was significantly better than we had been doing and our expectations were that it would be slightly better than that, but it did in our -- missed flattish by a point or two. It's very difficult to call an industry where 40% of your revenues come inside of 30 days and so that's one of the reasons I think that there's a lot of speculation is, can we get it done? And I think all we can tell you is the trends that we see and the trends that we see continue to improve and with those improving trends you would expect us to be and the macro backdrop of higher fuel as Ed points out, there seems to be everything lining up here for us to move beyond the minus 2.5% to a more flattish and then into positive territory as we close the year out.

Jack Atkins

Analyst · Stephens.

And then just a follow-up on that, can you speak to what you're seeing in terms of your business travel demand and yields there? Have you seen any sort of lingering effects at all from the IT issues in August? Thank you.

Steve Sear

Analyst · Stephens.

To your question, we still see the steady volumes which is encouraging and some of the ongoing yield pressure and we're continuing to grow share through the period.

Jill Sullivan-Greer

Analyst · Stephens.

We've got time for one more question from the analysts.

Operator

Operator

We will take our next question from Darryl Genovesi with UBS.

Darryl Genovesi

Analyst · UBS.

Glen, just wondering you commented that the close-in stuff was looking a little bit better. What do you think is driving that? Is it an improvement in corporate demand? Or is it moves that the industry has made to try to limit dilution by holding less inventory towards the end of the booking curve? Or can you not tell?

Glen Hauenstein

Analyst · UBS.

I think that the fares that we're realizing inside of 21 days are improving generally and the question is they are improving at different rates, corporate managed versus unmanaged and I think they are at slightly different rates, with managed being slightly below unmanaged. But the general trends are that inside the month now, we're seeing a more robust fare.

Jill Sullivan-Greer

Analyst · UBS.

That's going to wrap up the analyst portion of the call and I will now turn it over to Kevin Shinkle, our Chief Communications Officer for the media portion.

Kevin Shinkle

Analyst · UBS.

Thanks, Jill. Welcome to the media portion of our call. We'll have about 10 minutes for questions, so please limit yourself to one question and one follow-up. Noah, can you please provide the instructions again on how to register and ask a question?

Operator

Operator

[Operator Instructions]. And we will take our first question today from Jeffrey Dastin with Reuters.

Jeffrey Dastin

Analyst

How does Delta expect the U.S. market to change once other legacy airlines implement their version of basic economy? And how would that impact Delta, if at all?

Ed Bastian

Analyst

Jeffrey, we're not going to speculate on future pricing trends. Right now we feel we've got a good product in the market and we'll see what happens.

Jeffrey Dastin

Analyst

And similar to Hunter's question, what is your long term strategy for fending off low cost, long haul carriers from Europe?

Glen Hauenstein

Analyst

I think we have to look at our entire service offering and ensure that we're supplying what the market wants to buy. I think what we know is Delta has a very, very strong brand and much stronger than some of the ULCCs and that people would prefer to fly with us than they would on some of the unknown non-brand names. But in many cases we don't have similar configuration, mixes, product offerings and I think that's where we're going to be looking. You don't need to create an airline within airline, you just need to adjust to what people want to buy in the marketplace. And the closer we can get to what our customers want to buy in every sector, the more successful we're going to be and Transatlantic is no exception to the rule.

Jeffrey Dastin

Analyst

Sorry, just to clarify, would this include basic economy for international?

Glen Hauenstein

Analyst

It includes all kinds of fare products, it includes cabins we don't have today and I think that's the exercise we're going through is to see what do people really want to buy and what are they paying for it and how do we capitalize on moving, not providing something that Delta wants to provide, but providing something customers want to buy.

Operator

Operator

We will take our next question from Doug Cameron with Wall Street Journal.

Doug Cameron

Analyst · Wall Street Journal.

I'll stick with passenger experience too, since I think we've flogged PRASM to death earlier. Incidents involving both passenger and crew electronic devices on flights have been on the rise quite aside from what happened with Samsung. At the same time, the regulations for both transport and tackling incidents, the guidance remains unchanged. If you look at what airlines are doing and in some ways they're exacerbating the problem, more lie-flat seats which can crush phones which don't like to be crushed, more power ports which keeps all those battery chargers charged up. So Ed, I'd like to ask you, how much of a challenge is this for the industry right now? And what is Delta specifically doing to keep ahead or to mitigate the problems that are basically increasing?

Ed Bastian

Analyst · Wall Street Journal.

Well Doug, it is a challenge but I don't want it to be blown out of proportion either. We've had a very few single digit number of incidents occur. We're certainly reminding our passengers of the requirements, we're educating our crews, we're putting some additional safety elements on board the cabin to help mitigate a smoke situation. But it's not fundamentally different than challenges that we've had for some time. We're aware of the concerns around lithium batteries and we're very mindful of that, safety is always our most important concern.

Q - Doug Cameron

Analyst · Wall Street Journal.

For the additional safety measures you've taken on board? The elements, sorry, you said elements, what does that mean?

Gil West

Analyst · Wall Street Journal.

So what we've done is of course really the target training with our flight crews along with equipment. There are some other modifications that we're adding with containment bags as an example, that with any device that did experience a lithium battery fire you can put it in a containment bag that would certainly contain any possible scenario. But there's already equipment on board and has been that's capable with dealing with any of these situations.

Operator

Operator

We will take our next question from Michael Sasso with Bloomberg News.

Michael Sasso

Analyst · Bloomberg News.

The announcement the other day about Richard retiring completely from the company I think caught a number of people off guard and there wasn't much in the release about why. Can you speak to anything about the motivation of why he stepped off so quickly? Certainly there's a lot of speculation about it.

Ed Bastian

Analyst · Bloomberg News.

Michael, I'm not going to speculate for Richard other than to say this was all consistent with the plan that we have talked to. I mentioned earlier today that he's given myself as the new CEO and Frank Blake as the new lead Director about six months of transition to make certain everything on the succession was going well. We do think everything is going well and he concluded it was his time to retire, so this was fully anticipated.

Operator

Operator

We will take our next question from Ted Reed with The Street.

Ted Reed

Analyst · The Street.

Ed, you said in opening that this is the weakest revenue environment in recent memory. Were you just referring to RASM trends or to something else?

Ed Bastian

Analyst · The Street.

I was talking of pricing trends that we've seen this year.

Ted Reed

Analyst · The Street.

Just pricing is really weak because of --

Ed Bastian

Analyst · The Street.

Demand has been strong, but it's related to weak pricing.

Ted Reed

Analyst · The Street.

Okay. And secondly, recently Doug Parker said that the only goal that remains in talks regarding the Mid East three carriers is to eliminate this fifth freedom flights like the Milan flight. Is that your feeling? And what type of progress do you think the State Department is making?

Ed Bastian

Analyst · The Street.

We have reason to believe the State Department is making progress. We're not going to get in front of the State Department by telling them what they need to do specifically, but freezing and/or eliminating fifths would be a great start.

Operator

Operator

We will take our next question from Edward Russell with Flightglobal.

Edward Russell

Analyst · Flightglobal.

With the further 747 reductions, could you confirm how many 747s Delta will have at the end of this year?

Glen Hauenstein

Analyst · Flightglobal.

Five flying.

Edward Russell

Analyst · Flightglobal.

Sorry, five?

Glen Hauenstein

Analyst · Flightglobal.

Sorry, five flying.

Edward Russell

Analyst · Flightglobal.

Five flying, great, thank you very much.

Kevin Shinkle

Analyst · Flightglobal.

Okay and with that I think we're gone through everybody. Thank you and we will conclude our third quarter earnings call. Thanks again.

Operator

Operator

And that does conclude today's conference. Thank you for your participation and you may now disconnect.