Ed Bastian
Analyst · Raymond James
Thanks, Jill. Good morning and thanks to everyone for joining us. This morning we reported a $1.56 billion pre-tax profit, our 12th consecutive record quarterly result as the business continues to benefit from low fuel prices and solid demand. We held our top line roughly flat, and realized substantial fuel savings which allowed us to expand operating margins by nearly 10 points to 18.5% and generate $1.4 billion in operating cash flows. These are nothing short of outstanding results and what is typically our seasonally weakest quarter of the year, where we also saw additional pressure from the tragic events that occurred in Brussels in late March. Operationally, we again led the global industry with a 99.4% completion factor and a non time arrival rate of 86.5%. We have 49 perfect main line completion days and six additional days where the only cancelled flights in our network were to Brussels. It’s now more rare to have a day with the cancellation than not on our mainline product. We also had eight days of no cancellations across the entire Delta system, both mainline and regional carriers what we call brand perfect days and we are focussing more and more on the system level performance and working hard to improve on this basis. With these results, the Delta team proved yet again they are the very best in the industry. I am proud to announce we accrued $272 million in profit sharing this quarter on top of the $23 million in shared rewards they earned. I want to thank the Delta team for a terrific quarter. It’s an honour to be able to lead this great company and serve all of you. I would like to take a moment to thank Richard for his leadership and vision in transforming Delta. Richard has been a great partner and mentor for me for the past decade and while he will be enjoying a well earned retirement, he will always be a trusted friend and advisor and we all benefit from his leadership as the Executive Chairman of our board. Our strategy is working and our team is fully in place. We’ve got Gil West, our Chief Operating Officer who leads the best team of operators in the industry. Glen Hauenstein, our new President has led our network in revenue transformation over the last decade. Steve Sear has taken us to five consecutive business travel news victories as head of our sales organisation, Paul, Joanne, Peter, Kevin the list goes on. Our bench is deep and we are going to keep building on our momentum. While we continue to post record profits, we are very aware that fuel prices remain volatile and have increased nearly 60% from the lows earlier this year. For this reason we are determined to get our business back on the path of positive unit revenues because this is how we ensure that the margins and cash flows that we are producing are sustainable for good times and bad. Glen will be describing our actions along this course. As we look ahead at Delta, we have tremendous momentum in the business while lower for longer fuel prices have added some painful uncertainty to our timeline on getting back to unit revenue growth, they are also driving roughly $3 billion of fuel savings this year and we are committed to pushing as much of that fuel savings to the bottom line as possible. We estimate that we retained 50% of fuel savings in the first quarter on an ex-hedge basis, on a net hedge basis our fuel savings retention was 75%. We are using the cash flow generated by these record earnings to invest in long term profitable growth opportunities for the business improving the balance sheet by paying down debt and funding the pension and continuing to return cash to owners. As we’ve done for the past several years, we plan to update you on our long term plan and capital deployment strategy at our upcoming spring analyst meeting which will be held this year on May 16. I’ve been asked many times over the last couple of months as I take over as CEO as to what my priorities will be as we look to the future. Our goal as a team will be to continue to invest in the initiatives that are producing adorable, sustainable and industry leading foundation at Delta. First, our top priority is running a safe, reliable and customer focussed operation. This is at the very core of what we do and it is producing meaningful improvements in customer satisfaction. It also translates into our industry leading RASM premium and a more efficient cost structure, both of which contribute to more sustainable margins over the long term. Second, is enhancing our brand premium. We said before that our product is not a commodity. In order to earn a premium price from customers, we need to produce a premium product and a brand that drives loyalty. That starts with thoughtful service and reliable operations but also includes consistent innovation across the entire travel experience. Third, you will see us continue on the path towards globalization, whether through initiatives like headquartering our Trans Atlantic operations in Amsterdam, or through our equity stakes in Virgin Atlantic, China, Eastern, Aeromexico and GOL we see the international market place at the source of long term profitable growth opportunities. Our goal is to be the best U.S. global airline. And finally, we’ll maintain the balanced approach for all our stakeholders. Our employees, our owners and the customers and communities we serve share in Delta’s success. This strategy has driven tremendous value for all our stakeholders amidst the foundation for sustainable performance over the long term. I am excited about the future of Delta Airlines and honoured to lead the very best team of airline professionals in the world. I thank our investors for the trust they place in us and assure you we are working hard to be great stewards of your investment. With that, I’m happy to turn the call over to my good friend, Glen Hauenstein.