Mark Frissora
Analyst · JPMorgan
Thank you, Joyce. Caesars Entertainment delivered strong results in the second quarter, underpinned by ongoing investments in our core gaming and hospitality offerings and continued success in executing our continuous-improvement strategy. In Las Vegas, same store revenues grew by 7.5% and adjusted EBITDAR grew by 16.4%, primarily driven by an uplift in gaming and hospitality revenues. During the quarter, we completed room renovations at Bally's and begin the second phase of the Flamingo room renovation project. As of today, we have refreshed approximately 60% of our total Las Vegas room inventory since 2014, and we expect room renovations to drive further benefits to our Las Vegas revenues in 2018. We have posted a schedule detailing remaining room renovations across the portfolio in the appendix of the presentation for your reference. Enterprise-wide same-store net revenues totaled $2.12 billion for the quarter, up 2.8% year-over-year, driven by strength in Las Vegas. Same-store adjusted EBITDAR improved 13.1%, led by strong Las Vegas gaming and hospitality performance and significant regional marketing and labor efficiency improvements. Adjusted EBITDAR margin improved 270 basis points to 29.4%, making the highest ever Q2 margin for us. Marketing efficiency, which measures marketing cost as a percent of gross revenue, improved 180 basis points year-over-year to 19.3% and improved 10 basis points versus the prior quarter. Hold had a favorable impact of only $7 million compared to the prior year. I do want to make one important clarification to investors. We did not rely on hold for our record results. And actually on a hold-adjusted basis, our EBITDA was up 12% versus 13.1%. Our performance in the second quarter builds upon strong, a strong track record over the last several years. Looking at Slide 7. We have made improvements in the business that positions Caesars well for continued growth. We improved adjusted EBITDAR and margins by nearly $800 million and over 900 basis points, respectively, since 2014 while maintaining the highest standards of customer service and employee engagement. We have deployed over $2 billion of capital across the organization. And we reduced our cost of debt by over 400 basis points. And in the 10 months since completing CEOC's restructuring, this same management team, who was accomplished so much over the past several years, has began to focus on the next phase of growth. We've announced several strategic transactions that expand our network through M&A, development and licensing agreements. Currently, Caesars is implementing an entirely new array of technologies, which includes replacing and modernizing our general ledger, accounts payable system, human capital management system, hotel property management system and our central reservations. We moved our marketing platform to the Salesforce marketing iCloud platform while pursuing a mobile-first strategy and employing modern network infrastructure. And we are pleased to announce that we've been recognized for our leadership in IT by some of the world's most prestigious firms. Caesars Entertainment was recently honored as a CIO 100 award recipient, an award that is more than 30 years old and recognizes organizations around the world that use IT creatively to drive business value. This year, we are the only gaming company and the only Las Vegas-based company to win a CIO 100 award. We are also the only company in our industry to have won the award in the past 10 years. Caesars was also the only gaming company and the only Las Vegas-based company to be named one of the top 100 Best Places to Work in IT by Computerworld in the publication's 25th annual report. Companies are selected based on their ability to challenge their IT team members while providing a great work environment. Receiving these prodigious awards not only highlights our ambitious digital transformation strategy, it showcases accomplishments that will distinguish us in the marketplace for many years to come. Caesars is also working to become one of the most environmentally sustainable companies in the world. We recently announced a commitment to reduce our emissions by 95%. And I'm proud to say we are one of only about 100 companies to have our targets approved by the Science Based Targets Initiative, a partnership between CDP Worldwide, the UN, the World Resources Institute and the World Wildlife Fund, that aims to drive corporate action to combat climate change. Now turning to Slide 8. I'd like to remind you of the 4 cornerstone initiatives which form the foundation of our growth strategy, which we have communicated over the last several years and continue to execute against. We will pursue top line growth by leveraging our superior loyalty and marketing programs and investing in our core gaming business, moving quickly to capitalize on emerging trends. We will continue to refine our efficient operating model. And we will pursue inorganic growth through development, partnerships and acquisitions with a focus on capital discipline. As we continue to advance these initiatives, we are now also starting to focus on our longer-term accelerators, which are introduced on the right side of the slide. We will elaborate more on each accelerator as we make progress on these important elements of our strategic architecture. Last quarter, we spoke in depth about improvements in our marketing and loyalty programs as well as our asset-light licensing strategy. On this call, I'd like to focus on the investments we are making on our gaming business, which will continue to be the growth engine of the company. Recall that Christian Stuart took over as EVP of gaming and interactive entertainment in March of 2017. Under his leadership, our gaming team, which includes personnel from the Caesars interactive entertainment business, has been evolving our game offerings to meet changing consumer demands, take advantage of new sports betting legislation and redefine the future of gaming. With that, please turn to Slide 9. The potential for legal sports betting in the U.S. presents a significant growth opportunity in our industry, following the Supreme Court's recent ruling on PASPA. Some estimate the volume of illegal gambling in the United States to be in the hundreds of billions of dollars. Caesars Entertainment is at an advantaged position to partner with our state and local regulators to create a safe and responsible sports gaming environment, as we run operations in 14 states and operate a highly successful legal sports wagering business in Nevada, both at properties and on mobile. We are upgrading our digital capabilities to offer the best on-the-go mobile sports betting platform in the market. The Caesars sports app has seen strong early adoption since it launched last year, and the platform now accounts for about 13% of our Nevada sports betting volume. Recent improvements are now live in the app and are driving increased play such as credit card funding and automatic ratings for Total Rewards on sports bet, meaning guests automatically earn Total Rewards points when they bet in the app, and those points can be used across our network. Turning to Slide 10. We are moving quickly to expand our U.S. sports betting business to new locations as it becomes legal and economically attractive to do so. We're partnering with Scientific Games to roll out exciting offerings for guests, beginning with our properties in New Jersey and Mississippi. Scientific Games' digital division will power the Caesars properties with its open bet sports book technology, providing intuitive and sleek solutions for our properties and digital platforms. Open bet has proven successful managing, is successful at managing the largest share of the world's online bets with over 2 billion online bets annually. As of July 30, guests can place convenient and secure sports bets at Bally's, Wild Wild West and Harrah's in Atlantic City. In mid-August, Harrah's Gulf Coast and Horseshoe Tunica in Mississippi will be offering sports betting on premises. And over the course of the next 9 months, we'll continue to upgrade the amenities to establish high energy sports and race book, similar to our best-in-class offering in Las Vegas. We anticipate an increase in ancillary food and beverage and gaming revenues as we expand our physical sports books in both jurisdictions. Moving forward, we also believe sports betting presents a significant opportunity. The mobile Caesars casino and sports app will be live throughout New Jersey later this month, in time with the start of football season. Overtime, we plan to acquire additional talent and technologies to make sure our mobile user interface and trading capabilities are world-class in sports betting. As more states legalize, we will continue to evaluate the best strategy to maximize value for our guests and shareholders, and we'll share updates on our progress. Turning to Slide 11. I'd like to discuss investments we've made in both traditional and innovative new gaming products across our properties to drive revenue and margin growth. Our gaming mix is a key driver of our industry-leading margins. We've continued to refresh our slot product across the enterprise, driving increased customer engagement. We are bringing more in-house innovation to the gaming floor. For example, with the new custom Total Rewards wheel game, which was designed with our VIP guest in mind, the TR wheel has become a very popular, with our VIP guests since we debuted it, and in-house development yields higher returns. Side bets and LINQ aggressive jackpots are other great examples of enhancement we've made to core gaming products, which generate excitement, raise the stakes for guests and increased gaming volume, linking nearly 40 Pai Gow Poker tables across our Las Vegas properties, for example, has driven strong guest interest and results in significantly larger jackpots than one property could drive individually. Caesars is also testing new nontraditional gaming experience to appeal to different customer segments. We're piloting new experiences on the casino floor at The LINQ hotel, which will create an interactive environment allowing guests to game, socialize and be entertained all within one area of the floor. And we are making further investments in eSports with the recent opening of the eSports lounge at the Rio through a third-party partnership with Hybrid One. Following the initial success of the lounge, we plan to expand it to 27,000 square feet, which will make it the largest eSports lounge in Las Vegas by the end of Q3. There were three successful eSports tournaments at Caesars venues in April through June that brought several thousand spectators to the venues and connected the Caesars brand to more than 20 million total online viewers. Our World Series of Poker business also had a great quarter, off-line and online. Following the introduction of shared liquidity in May for Nevada and New Jersey, the business grew 41% year-over-year in New Jersey. Live video coverage of the 49th annual WSOP tournament reached an all-time high. And the tournament established 17 new records, including most entrants and largest price pool ever. On Slide 12, I'd like to quickly highlight another exciting update. We officially broke ground on Caesars Forum during the second quarter. Caesars Forum will be located on the east side of the Las Vegas Strip near Harrah's and The LINQ, two properties with the lowest ratio of meeting space to hotel rooms in our Las Vegas portfolio. The property will include 300,000 square feet of flexible meeting space focused around business meetings and will feature the two largest pillarless ballrooms in the world with a unique 100,000 square foot outdoor event plaza, unlike anything currently offered in Las Vegas. We're investing an approximately $375 million in development of Caesars Forum and expect to generate substantial incremental revenue. We are seeing a lot of interest in the venue, and we're pleased to say that we've already booked $70 million of business at Caesars Forum. We expect construction to be completed in the back half of 2020. Moving on to Slide 13. We're pleased to have closed the acquisition of Centaur Gaming on July 16, adding Hoosier Park racing and casino in Anderson, Indiana and the Indiana Grand Racing & Casino in Shelbyville, Indiana, to our regional portfolio in addition to three off-track betting facilities. Both Hoosier Park and Indiana Grand feature about 2,000 the latest slots and electronic table games, multiple dining outlets and live and simulcast horseracing. The acquisition extends our Total Rewards network with exciting new destinations that are profitable, well capitalized and highly complementary to our existing portfolio. Pending regulatory approval, we plan to introduce table games in these properties in 2021 to broaden offerings for our guests and drive incremental EBITDAR growth. Within two full years, we expect the properties to generate approximately $200 million in run rate EBITDAR. Integration is off to a great start, with status matching and the ability to transfer points between Centaur's loyalty program and Total Rewards live on day one. By day 100, we expect to have all systems fully integrated with our Total Rewards platform. With that, I'll now turn it over to Eric to discuss the quarterly financial results in more detail.