Mark Frissora
Analyst · Macquarie. Your line is open
Thank you, Joyce. I’m pleased to report that Caesars Entertainment delivered solid operating performance in the first quarter, reflecting progress on our marketing initiatives, continued success in driving operating efficiencies and strong execution on our growth initiatives. First quarter net revenues of $1.97 billion and adjusted EBITDAR of $518 million increased year-over- year since CEOC’s results are not included in the prior year. Same-store revenue decreased 2% year-over-year to $1.97 billion. We experienced robust gaming volumes in Las Vegas led by the strongest Chinese New Year volumes in five years. Core business growth was offset by some notable headwinds, including unfavorable hold impact on revenues of $22 million year-over-year, several weather-related property closures in the other U.S. segment, lower hospitality revenues in Las Vegas due to the cycling of the CON/AGG construction trade show and some lingering impact from the October 1 shooting. Las Vegas RevPAR declined 1% year-over-year, and we are outperforming our peers in the Las Vegas Strip who reported average RevPAR down approximately 2.5%. Domestic slot win increased sequentially throughout the quarter and, adjusted for the impact of bad weather, was up 1% versus Q1 2017. Slot win and hotel results were also up to a solid start in April, giving us more confidence and a positive outlook for the full year. Same-store adjusted EBITDAR decreased 3.4% year-over-year to $518 million due to unfavorable hold and bad weather but was offset by outstanding cost control efforts in labor and marketing. On a hold-normalized basis, adjusted EBITDAR was flat year-over-year. Unfavorable hold impact on EBITDAR this quarter was primarily driven by baccarat play at Caesars Palace. Our peers held well in this segment during the quarter, and we believe that this is the primary driver of movement and market share. Excluding baccarat play, we gained 60 basis points of gaming market share on the Las Vegas Strip. We have provided supplemental information in the appendix of the presentation to provide more insight into baccarat hold, which has been a profitable business for us over time. I’m also very pleased to announce that our board has authorized a $500 million share repurchase program, marking the first anticipated return of capital to shareholders since prior to the LBO. We’re very proud that we are able to take this step, following several years of strong performance and tireless efforts to transform our balance sheet. We are committed to taking a well-balanced approach to enhancing shareholder value using all methods at our disposal. Eric will go into more detail on our capital allocation strategy later in the call. On Slide 7. Our cornerstone initiatives summarized here form the foundation of our strategy to accelerate organic and inorganic growth. Today, I would like to focus on our marketing programs, which we are constantly evolving to drive greater returns on our marketing investments. I will also highlight some exciting progress on our asset-light operating and licensing strategy, which expands our network. Turning to Slide 8. As many of you know, we believe there is substantial cost and revenue upside to increasing our marketing efficiency, which has been an area of focus and innovation for us. We have been very active in testing, learning and in optimizing new digital marketing capabilities. With machine learning technology to guide our reinvestment decisions at the individual customer level, we are able to produce more accurate and predictive algorithms that help us rebalance and optimize our marketing spend. These initiatives have improved our ability to provide the right incentives to our guests while reducing non-accretive offers. One example of this that we can share today is a coding contest we ran last year. We provided disguised data to coders around the world and asked them to come up with the optimal algorithm. Using the results from the contest, we were able to dramatically improve our ability to predict future value contribution of a particular customer. We have a successful pilot during the first quarter at certain properties and have now rolled the algorithm out across all of our domestic properties. We’re optimistic this effort will yield additional revenues while reducing expenses. We continue to meaningfully reduce total marketing spend as a percent of gross gaming revenue over the last several quarters while average spend per trip increased across most customers segments. Domestic marketing expenses were down 11% year-over-year or $55 million this quarter, and we expect to continue to focus on this initiative in the long term. It’s important to note we’re not just cutting spend across the board, we are increasing marketing reinvestment for a large number of our guests with more visibility into the returns on our investments across the entire data business and a more accurate picture of which offers are most valuable to our guests. Next, I’d like to share some updates on our branding and licensing strategy on Slide 9. There’s a broad portfolio of iconic brands that we have been seeking to leverage domestically and internationally through management and licensing agreements. Over the last month, we announced plans to bring the Caesars brand to two new beachfront resorts in Dubai and a resort in Cabo and bring the Harrah’s brand to a new tribal casino in California. These projects exemplify our asset-light growth strategy, which will expand our brands, create new sources of revenue and facilitate broad distributions of the Total Rewards program, all with minimal capital deployment. On slides 10 to 12, I’d like to provide you more detail on these three deals. We have entered into a nonbinding letter of intent with Meraas Holdings to brand and manage a large scale Caesars Palace Resort complex in the popular Jumeirah Beach region of Dubai, one of the top tourist destinations in the region. The complex will include two luxury five-star quality resorts, two serviced apartments, 10 residential buildings, 200 food and beverage in retail outlets, a convention center and a beach club and the largest observation wheel in the world. Under the terms of the letter of intent, Caesars Entertainment will manage both hotels, branded Caesars Palace and Caesars, the convention center, the beach club and the observation wheel. We will also brand and manage all hospitality aspects of the 180 serviced apartments. When the transaction and development are completed, these luxury hotels will be the first Caesars hotels without a gaming component and will be focused in offering our guests world-class hospitality and entertainment experiences. The hotels are expected to open later this year, with the observation wheel opening in 2019. This project will expand our international footprint and grow the Caesars brand in a key destination region. Realization of the project is, of course, subject to negotiation and definitive documentation, completion of construction and other conditions. Next, we have entered into an agreement to open a new Caesars Palace in the prime tourist region of Cabo, Mexico in partnership with experienced developer, Grupo Questro, who will own the Caesars Entertainment managed assets. This $200 million beachfront property will carry a luxury resort with 500 rooms, suites and villas, a 50,000 square-foot convention center, 40,000 square feet of meeting space, a 25,000 square foot full-service spa, three fine-dining restaurants entertainment venue, pools, tennis courts and access to the area’s best golf courses. The developer expects to break ground in the first half of 2019. We anticipate opening in the fourth quarter of 2020. On the domestic front, we are working with Buena Vista Tribe of Me-Wuk Indians to open a new 71,000 square foot Harrah’s Northern California casino near Sacramento, California. The $170 million property will include 950 state-of-the-art slots, 20 table games, one full-service restaurant and three fast-casual dining concepts. The developers began construction of the property, and we expect an opening date in Q2 2019. The new property will expand our Total Rewards network and grow the Harrah’s brand in a capital-efficient way in an attractive new market through a mutually beneficial relationship. Caesars has long-standing relationships with various Native American communities across North America dating back 20 years, and we are the only gaming operator to renew agreements with tribes multiple times. We currently operate four tribal-owned casinos in three states, and we see extending our agreement with the Cherokee tribe in North Carolina for a period of seven years. Our experience gained through these relationships is an opportunity for us going forward as Native American gaming expands in the U.S. These three exciting new destinations will further our growth strategy by increasing awareness of our brands in key destination cities through an asset-light model, while growing and diversifying our income stream with reliable management fees. We believe each project could be worth $5 million to $10 million in incremental annual EBITDAR. We will continue to look for attractive licensing and management opportunities, both domestically and internationally. Moving to Slide 13, I want to highlight another important partnership. Earlier in Q1, we announced a new partnership with Zappos and officially renamed the AXIS at Planet Hollywood to Zappos Theater. With the AXIS, we are able to take an underutilized asset, introduce our highly successful entertainment residency strategy, with headliners like Jennifer Lopez and the Backstreet Boys, and turn it in the second-highest grossing theater in the U.S. The success enabled us to implement a branding and sponsorship strategy with a partner like Zappos. Core to our entertainment strategy is making our Las Vegas venues the destination for headliner acts that appeal to a wide variety of audiences. And we’re building on strong momentum in 2017 with an impressive lineup this year. We recently announced that Gwen Stefani will begin a new residency at Zappos Theater beginning in June with strong ticket sales to date, marking the newest addition to our roster of top-rated headliners. We also just announced the return of Mariah Carey to Caesars Palace with a brand-new show, The Butterfly Returns. Our headliner business continues to be an important driver of incremental hotel, gaming and food and beverage revenue at Planet Hollywood and across the city. I’ll now turn it over to Eric to discuss the quarterly financial results in more detail.