Mark Frissora
Analyst · Susan Berliner. Your line is open
Thanks Jackie. The factors that drove the company's tremendous first-half performance persisted through the third quarter and I am pleased to report the Caesars delivered another strong quarter and three months ended September 30. Starting on Slide 6, net revenues for continuing CEC, which as reminder excludes CEOC, increased 12% to $1.1 billion. Adjusted EBITDA grew 51% to $317 million. Adding CEOC to CEC on a supplement basis net revenues across the enterprise increased 5% year-over-year to $2.3 billion. The exceptional business performance is driven by higher gaming and hotel revenues, excellent labor and marketing productivity improvements as well as continued strong performance in Caesars Interactive Entertainment social and mobile games franchise. Gaming revenue increases were driven by a full quarter of Horseshoe Baltimore results compared with a partial quarter last year and a favorable year-over-year hold. The renovation of a LINQ Hotel and Casino, the expansion of resort fees across all properties and improved pricing power at our Las Vegas hotels to better yield management led to a strong growth in the hotel category. These revenue drivers coupled with ongoing marketing and operational efficiencies and improved customer mix in hotel outlets led to a 43% year-over-year increase in adjusted EBITDA to $630 million. Adjusted EBITDA margins rose 710 basis points to 27% our highest quarterly EBITDA margin system wide since 2007. Through the first nine months of 2015 we have delivered on our stated objectives to produce strong EBITDA margins and our properties continue to produce the highest margins on the strip. We also increased our net revenue share on the strip. Outperforming our peers and outpacing market growth these results are a testament to our teams focus on an effective execution of our cost control efforts as well as the performance of our new assets. We plan to sustain these margins and continue to lead the Las Vegas Strip through a combination of top line growth initiatives and ongoing productivity efforts which should improve stakeholder of returns in the future. Moving on to Slide 7, as we have certainly shown over the past several quarters, we are intensely focused on ensuring at our expense bases appropriately sized for the enterprise. These efforts have allowed have allowed us to meaningfully enhance EBITDA margins over the course of this year, with the majority of the increase coming from significant improvements and marketing efficiency across the enterprise and have relentless approach to continuous improvement within our operations. The year-over-year savings and marketing spend are a result of several initiatives. First we have reduced spend relative to the elevated levels seen last year, as these expenditures were less affected than anticipated. Particularly our free slot play program. We’ve also moved a large number of our marketing programs from direct mail to e-mail and digital channels, which is now, have been cost effective but allows us to be more agile and personalize. Additionally, we have implemented a more targeted approach on offers resulting in enhanced customer profitability. Lastly we have augmented our data analytics operations to serve a performance management function to more closely monitor and track marketing efficiencies as well as productivity improvements in operations. We believe that these changes to our marketing approach are the right most and will be sustainable over the long-term. Importantly we have been able to make these cuts and have maintained market share on a year-to-date basis while keeping customer and employee satisfaction high. From an operations perspective we have realized substantially efficiency gains over the last nine months and we continue to see additional opportunities. We’re applying an improvement focused operating model to all areas in enterprise including revitalizing our lean efficiency program. The program is designed to create a sustainable platform and culture to continuously drive process improvement and efficiency gains as well as enhanced customer experience particularly at the property level. We have already identified some immediate areas of opportunities such as high transaction food and beverage outlets, laundry facilities and housekeeping. During the last few months, we have been able to lay the groundwork to get the program up and running, including creating cross-functional teams and establishing property site leader positions to manage the initiative. As part of this progress we are working with a vendor that will help provide oversight, and six Sigma Black belt training and certification to property site leaders. We'll begin rolling out the program formally at the end of this year and expect it to be fully implemented with site leaders at every one of our properties by the end of this first half of 2016. We expect this effort to yield meaningful efficiency gains over time. Turning to Slide 8, for our future success we reorganize the need to grow topline revenues across the system. As I stated on our prior call, hospitality will provide a significant source of upside for Caesars. Since the financial crisis, we have under invested in our room product relative to our competitors, so we believe upgrading our room product is a tremendous opportunity particularly in Las Vegas increased demand across the industry coupled with the hotel renovations we have completed over the last two years have given us greater pricing power in our hotel portfolio and we have seen in many years. Additionally, over this same period, we have made significant enhancement in our yield management platforms and capabilities. Yield management refers to our pricing, management and optimization of hotel inventory. These enhancements have driven material improvements in our customer evaluation, pricing, and inventory management. These factors have enabled us to drive substantial improvements in ADR and to outperform our competitors. In each of the last four quarters system wide cash ADRs increased double-digits year-over-year with strong growth in Las Vegas. With room upgrades delivering a high return on investing capital, we view these types of projects to be an attractive low risk user available cash and planned to make investment in our Las Vegas room product a top priority over the coming years. Turning to Slide 9, to that end we have recently removed from inventory the Roman Tower at Caesars Palace, and we've started extensive renovations. Given the investment at our flagship property over the last several years, we are very excited to bring the room product in that original tower in line with the rest of the building. The new rooms including high-end suites started growing on sale in late October with the first guest expected to stay in the new tower in January 2016. The tower will be rebranded as Julius Towers once it reopens next year. We believe the financial and application impact of this renovation will be substantial. In addition, we are renovating a significant percentage for suite product at Paris, to ensure that our high worth net gaining customers continue to receive a great room product experience. Starting in January, 148 rooms and suites will be upgraded. We expect this project to be completed in the second quarter of 2016. We are also making targeted investments at Planet Hollywood. Renovating 183 rooms including 15 suites in the fourth quarter of this year. We also plan to start a remodel at the Carnival Tower at Harrah's Las Vegas in December to modernize 672 rooms including 72 suites. Complementing our hotel investments as shown on Slide 10, we have made a priority over the years to offer our customers the best in entertainment and dining options at each of our properties. We recently announced a three-year extension of Britney Spears Piece of Me show at Planet Hollywood through December 2017. Since opening almost three years ago, the show has received rave reviews and is sold out on a regular basis. Britney’s continued residence will be shared now with Jennifer Lopez, bringing her All I Have show to the stage in January 2016. Additionally, Reba and Brooks & Dunn have extended their popular residency at the Colosseum at Caesars Palace into 2016, as have Donny and Marie at the Flamingo. As seen on Slide 11, we are also enhancing our food and beverage outlets with the highly anticipated opening of Mr. Chow's restaurant at Caesars Palace in Las Vegas set for December 2015. We are also making numerous investments outside of Las Vegas including new restaurants such as Smoke & Rye at Horseshoe Southern Indiana, Guy Fieri’s El Burro Borracho at Harrah’s Laughlin and Noodle Bar at Harrah’s North Kansas City to expand cuisine offerings. Moving to Slide 12, in September we celebrated the opening of the Waterfront Conference Center adjacent to Harrah’s Atlantic City. Customer reception to the facility has been very positive and our nationwide sales force has made great traction in building the new business pipeline and putting Atlantic City on the map as a destination for corporate and association meetings. We now have 160 events booked in the new space, and over 150, 000 room nights. 61% of total bookings over 90,000 room nights are scheduled in the first 12 months of operations compared to approximately only 11,000 at the same time last year. On Slide 13, you will see that we have opened Harrah’s Cherokee Valley River Casino & Hotel in North Carolina at the end of September with an overwhelming response from visitors to the property on opening day. This is the second property that Caesars manages for the Eastern band of Cherokee Indians. Adding to our solid stream of management fee income and reinforcing our strong relationship with the tribe. Turning to Slide 14, we are also focused on opportunities to accelerate revenue growth through the expansion of Millennial & Generation X Customer Base. These customers represent a very large and growing opportunity for the casino industry, both in Las Vegas and in regional markets. We believe that they are interested in gaming, but not in the same way as their parents or grandparents. They need new types of content more comfortable experiences and more social settings. We are actively testing a number of programs, products and experiences aimed at improving to our ability to attract, engage, and retain this important customer segment. Two examples of the new social environments we are creating for younger customers to enjoy and explore include O'Shea's at the LINQ, and our Tag lounges, which are large virtual gaming centers containing electronic tables that we have debuted and a number of our properties across the country. We are also making a consorted effort to expand and enhance our gaming product offerings as seen on Slide 15. Although we continue to believe that there is a general lack of innovation on the part of our primary slot providers, we were intrigued by some of the new products and are starting to see from a subset of these manufacturers including the early versions of skill-based games. We are eager to try these new gaming options to some of the millennial friendly environments we are developing and are already deploying a few things with skill-based components as part of our current offering. We believe that are stronger product offerings set in a strategically created modern and social environment will add excitement to Los Vegas and regional casinos. More to come but we believe this is will be a very core platform growth for us and the industry moving forward particularly in regional markets. Let me now turn the call over Eric for a more detailed review of this quarter’s results.