Christopher Marr
Analyst · UBS
Thank you, Daniel. The second quarter of 2012 was one in which we performed quite strong operationally, made significant progress in meeting our investment objectives and completed our balance sheet repositioning strategy.
We significantly grew physical occupancy, produced healthy, absolute revenue growth that accelerated throughout the period, maintained operating expense controls, posted strong same-store cash flow growth, continued portfolio quality improvements through targeted acquisitions and dispositions, and put the final touches on our balance sheet strategy with our debut 10-year unsecured bond issuance.
Our rentals were extremely strong, and our occupancy reached levels not previously experienced by this portfolio. Our same-store rentals were up 9.6% over the second quarter of 2011. Despite the substantial increase in rentals, same-store vacates were up just over 1%. As a percentage of occupied units, vacates actually declined compared to the second quarter of 2011.
Same-store average length of stay for all customers who vacated remained flat to last year at 14.3 months. Same-store ending physical occupancy, as a result of extremely strong rentals and consistent length of stay, increased 360 basis points over June 30, '11, ending in 83.6%. This represented a sequential improvement from March 31 of 470 bps.
Same-store revenue grew 3% in the second quarter, with occupancy as the primary driver of revenue growth. Same-store discounts, measured by the average promotion dollars extended to each new rental, declined 6.3% compared to the second quarter of last year. Obviously, with such an outstanding rental season, absolute discount dollars are up with the higher volume of rentals.
We remained consistent in both the timing and amount of rate increases to existing customers, and have experienced no measurable change in our customers' behavior as a result of receiving their increased notice.
With respect to ancillary revenues, we converted 93.7% of new renters to tenant insurance during the second quarter. And at the end of the second quarter, we had 66.9% of total same-store tenants insured, an improvement of 700 basis points over the second quarter of '11.
Same-store operating expenses declined 0.7%, driven by energy savings contributed by bulk energy purchase and continued installations of Envirotrol units at the stores, as well as savings on credit card fees as a result of new regulations. We have also experienced positive results from our ongoing real estate tax appeal process.
We've added a new page, Page 23, to our supplemental package. This page provides operating disclosure by region and major markets within those regions. This data is consistent with the themes discussed in June at NAREIT. The northeast stores' market dynamics resulted in strong occupancy growth and revenue growth outperforming our total same-store results. In particular, our New York, New Jersey and Washington, D.C. area stores performed very well. And it is important to note that, by square footage, only 64% of our total northeast portfolio is represented in these same-store figures. Given the quality of the non-same-store assets in this region, we would expect that the strength in these markets continues into 2013. Our strategy here was to maximize revenue in these markets by keeping pricing and promotion relatively consistent, and leveraging our Internet marketing efforts and store quality to gain occupancy and revenues.
Touching on a few highlights from other regions. We experienced extremely strong growth in the Inland Empire and Southern California markets, 900-plus basis points gains in physical occupancy and revenue growth of 4.4% and 6.6%, respectively. In these markets, our systems in March pointed to an opportunity to sharply lower our asking rents and generate a volume of rentals sufficient to maximize revenue at those properties. The Ohio markets produced strong occupancy and revenue growth. The tactic here was targeted adjustments, both up and down in street rates depending upon the property in the submarket, resulting in an overall modest reduction in the street rates.
Our challenging markets are Phoenix and Tucson, Arizona; El Paso, Texas; and Sacramento, California. Phoenix, Tucson and Sacramento have struggled. However, rental performance picked up late in the quarter, and we saw an 18% improvement in rental activity in these markets for the month of June compared to June of last year. That strength continued into July, and it feels like we have started to turn the corner in these markets and are optimistic of the beginnings of a slow recovery. El Paso is truly a function of troop deployment. We are experiencing a lack of demand in this market as troops return and there are no new deployments.
All of this very positive leasing momentum continued into the third quarter. We ended July with same-store physical occupancy at 85%, 390 basis point gain over the end of July of 2011. Notably, this July 31 level represents a 610 basis point gain in occupancy since the end of the first quarter. Looking back to 2008, historically, the increase from our yearly low occupancy to the yearly peak occupancy has ranged between 370 and 480 basis points. As of July 31, that spread was 710 basis points.
Switching over to our Storage Deluxe portfolio, we completed the transaction yesterday with the closing of 135th Street. Closing the final 2 assets in the Bronx clearly took longer than we had hoped. And it hurt a bit operationally as we are unable to integrate those 2 important Bronx stores into our platform during the busy summer season. I was in the Bronx earlier in the week and the stores looked fantastic. The level of customer activity was energizing and our employees were providing outstanding customer service. I was very proud to show off our assets and our people, and we welcome anyone who would like to tour those assets to contact us.
From an occupancy perspective, the lease-up assets have been a bit behind schedule, while the stabilized assets are ahead of expectations. Performance of the Bruckner development property has been very strong, far ahead of where we had budgeted. Having just opened in September 11, the property is currently nearly 75% occupied. In total, occupancy is right on target.
All Storage Deluxe assets have been rebranded, except for the 135th Street Store which closed yesterday. Painting is completed in all stores except for Bartow, which closed during Q2, and 135th Street. So we're very pleased with the performance, very pleased with the rebrand there, and are obviously quite proud of those assets and looking forward to continued strong performance into the future.
Switching to investments, we continue to see a healthy deal flow in our core markets. We remain disciplined in our approach, and are comfortable with our guidance range of $75 million to $125 million of investment, not including the Storage Deluxe assets closed on this year. Currently, assets closed or under contract represent an investment of $92 million. These assets are 81% occupied with $15 rents. We disposed of assets in Michigan and the Gulf Coast during the quarter, eliminating ownership of assets in these markets. We have 7 additional storage facilities under contract for sale, with closing expected in the third quarter. We guided the disposition activity in the range of $35 million to $50 million, and with closings, our assets under contract totaling approximately $36 million, we remain comfortable with that range. Just as a point of reference, the disposition assets' average rents were in the $8 range.
Third-party management platform continues to grow, standing currently at 135 stores, totaling approximately 8 million square feet. This represents 31% growth in number of stores under management compared to the stores we managed entering 2012. Additionally, we are moving forward with the purchase of our partner's 50% interest in the Heitman JV.
In summary, we accomplished many objectives during the quarter. We are optimistic about the positive impacts those accomplishments will have on the balance of 2012, but more importantly and especially 2013. Our objective is to hold a great deal of our occupancy gains into the spring of next year. Accomplishing that objective will have us entering the busy season next year with an even more significant occupancy spread over our 2012 levels, and we believe this will create a continuation of the accelerating revenue gains we expect in the last half of this year, and result in a very strong 2013.
With that, I would like to turn it over to Tim Martin for his comments.